MailerLite Omdömen 

There new plans with almost no notice for changing it feel really unethical and punitive to longterm clients. I hate this unbundling of features so they can nickel and dime people over things that are very necessary. The big reason I signed up was the unlimited sending limits for monthly emails but that's now being changed. The actual product isn't good enough (lots of glitches, things break without warning after working for a long time) to put up with this.

Der Support von Mailerlite ist hervorragend. Sie helfen dir mit exakten Schritten teilweise bebildert und hören nicht auf bevor deine Anfrage zur Zufriedenheit geklärt wurde bzw. gemeinsam eine Lösung gefunden wurde. Ausgezeichnet!

I set up Mailerlite and it was working fine for a few campaigns and then all of sudden it just stopped working, so i try and contact support, nothing, I then sent emails to support, nothing, there is no phone support or WA support, Now I need to cancel my acount and find another email tool, don;t use them

Seriously? Another price hike? News of which is delivered in yet another one these emails where the company attempts to persuade you they're doing it to "better serve the needs of our customers".

It's so transparent and so dishonest. Mailerlite has become the very thing I was trying to escape from in the first place. Yet another greedy tech company gouging its users for yet more profit, and making life almost impossible for small businesses.

I'm disappointed and angry, and I'll be taking my business elsewhere when my contract is up. I sincerely hope many others do the same.
Shame on you.

While I understand the platform’s policies regarding bounce rates, the enforcement process is incredibly aggressive. There is no warning period or opportunity to address compliance issues before the account is suspended instantly. Even more concerning is that upon suspension, all access to account settings is blocked, making it impossible to disable auto-renewal. They effectively lock you out of your account while keeping the paid subscription active, which feels opportunistic. I cannot recommend this platform to any business.

It's such a shame that they changed their pricing and limits. After spending hours working on it.

Confermo tutte le recensioni negative di questo servizio (che tra l'altro indicano tutte lo stesso problema).
grande supporto pre-acquisto.
poi paghi e tutto salta per aria.
4 ore di lavoro per verificare il dominio e appena si carica il database (quello usato da anni regolarmente), ti bloccano l'account e dicono che non rimborsano.
Confermo quindi si tratta di una truffa

Big time Bait and Switch!! Signed up for the free plan which included several automations and forms. after spending HOURS creating these, linking them to my cart/website etc... suddenly a few months later they change the plan and say pay or else loose everything but 3 of each. Feels like extortion, and I won't support that in a company. I had to stop operations and spend hours transferring everything over to a new platform.

At first I loved this site, but now I find it so unstable and expensive for what it is.
The further you go in subscribers, the more it becomes abnormally expensive compared to competitors.

The website builder/email builder isn’t extremely practical; I tried many times to authenticate a domain and it never worked. When I try to change my plan, it just works.

It’s really a shame, but I know very well that I won’t stay long, and no that is not their AI Support that is going to help me. You litterally pay for a support, you only have an AI.

Vi har benyttet os af systemet et par gange, men nu er vores konto midlertidigt spærret pga. sikkerhedstjek. Vi har prøvet at skrive til dem flere gange, da vi har brug for, at systemet virker nu, men vi har stadig ikke fået svar – også selvom vi har skrevet flere gange...

Absolute garbage experience for startup founders and developers. I recently upgraded to a paid plan to set up email workflows for my new business. While my site is still in the staging phase, we ran standard integration tests through their API. Because the backend was firing testing loops to sync data, MailerLite’s automated system flagged it as a policy violation and instantly terminated my account.

No spam was ever sent. No external lists were imported. This was 100% internal development testing on a staging site.

When I reached out to explain, I got a completely robotic response saying the decision is "final" and they will not reply further. To make it worse, they refuse to issue a refund for the paid plan I literally just purchased. They took my money, offered zero human case review, closed my account during launch prep, and provided absolutely no support.

If you are an entrepreneur or a developer building a custom platform, stay far away from MailerLite. They will happily take your subscription fee and then permanently lock your gates during testing with zero recourse. Completely unprofessional.

N'utilisez surtout pas ce site qui est d'une médiocrité sans nom. Vous passez des heures à préparer un sujet, à créer quelques choses, pour qu'ensuite au moment de la diffusion, on t'annonce que ton compte va être supprimer car on ne respecte soit disant pas "les conditions d'utilisations" sans aucune précision supplémentaire ni détail. Evidemment aucun recours possible. Fuyez et allez chez les concurrents, ils sont bien meilleurs.

Mein neuer Account (mit 13 subscribern) wurde gesperrt, weil anscheinend mein Content nicht den Richtlinien entspricht. Dabei hatte ich nur die Antwort auf ein Quiz versendet, das die Subscriber gemacht haben. Mir wurde nicht gesagt, was überhaupt das Problem ist. Nur, dass das nicht reversibel ist und ich nicht mehr zu schreiben brauche. Ich kann diese Plattform deshalb nicht empfehlen. Schade um die Zeit, in der man alles aufsetzt.

My experience with this service has been extremely disappointing.

I purchased their Comfort package and, within less than 24 hours of activating my account, I sent my very first email campaign to a small group. Without any prior warning, notification, or explanation, my account was terminated immediately.

What makes this even worse is that I had barely used or explored the service. Since my account was suspended almost instantly, I requested a refund because I never had a fair opportunity to use what I had paid for. They refused to refund my payment.

This is a terrible way to treat paying customers. At the very least, there should have been a warning or an opportunity to resolve any issue before permanently terminating my account. Instead, they took my money, suspended my account, and denied my refund request. I would strongly advise others to think twice before purchasing their service.

I switched from MailChimp to MailerLite because of an increase in subscriber limits (500). After using it for awhile they changed it to 250. This feels like a bait and switch and I would never recommend using a company that does things like this.

Started creating an email campaign and seeing how to import contacts. Nothing was sent from mailer light. on next use my accout was suspended/Terminated. When I emailed support they just thrwe the term back at me whai didn't help me identify anything I'd done wrong.

There is a disclaimer that you can't send a second/follow up email and all decisions are final.

As a Nrurodivergent person there is no accessability help on the website

Po kilku tygodniach od założenia konta, stworzenia landing page'a oraz wysłania jednego testowego maila na mój własny adres prywatny administrator MailerLite zablokował moje konto ponieważ rzekomo naruszyłem Regulamin. Poprosiłem o merytoryczne wskazanie, w jaki sposób i gdzie dokładnie naruszyłem Regulamin, niestety nie otrzymałem odpowiedzi innej poza "Blokujemy bo tak!". Żenujące. Nie korzystajcie z tego badziewia.

Das tool an sich funktioniert und ist garnicht so verkehrt, wenn man polnisch kann.
Der Support ist unterirdisch und arrogant. Bei einem business was an jeder Ecke angeboten wird ist mir der Support am wichtigsten und hier wird inkompetentes Personal eingesetzt. Am falschen Ende gespart.

The worst customer Experience I've ever encountered. 24 hrs after I finished all my automation the canceled my account. No explanations, representative reply was rude. All those man hours down the drain. If they're going to be so strict then put an audit feature for your clients to keep compliance. I really dislike this company.

I signed up for Mailerlite.com in April and imported all of my contacts in early June. During import, I received notifications in the app that I would automatically be upgraded to a bigger plan if my subscriber count was above my current tier. Today I find out that this automatic upgrade never happened because they were planning a significant pricing change and plan name change. There was never a notification received about this change. I'm now forced to upgrade into a plan that has features I don't want to pay for that is more than double my old plan. This kind of smoke and mirrors, forced plan change is bad news for any customer. They aren't honest, lack integrity, and won't own up to their mistake. Their support team said, Sorry, nothing we can do, pay the upgraded price. I was so excited about them too but treating customers like this is a non starter for me. Can't wait to find another provider.