1. Reply received in minutes 2. Issue resolved immediately, in my favour without any quibble 3. I was advised on the way forward I was not expecting it, must say I was totally surprised. I can co... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a very positive experience with Leonardo AI customer support. Both John and Fin were incredibly helpful, patient, and responsive throughout the whole process. They took the time to answer my ma... Se mer
I received a fast response from Mark in Customer Service. He stayed with me until he was sure the problem was fully resolved. I really appreciate his patience, help, and excellent customer service. Th... Se mer
I accidentally purchased the wrong Leonardo.Ai plan and reached out to support for help. Jefren was fantastic — quick to understand the issue, clear in explaining my options, and processed my refund w... Se mer
Företagsinformation
Skrivet av företaget
Leonardo.Ai is a creator-first generative AI platform designed for exploration, control, and scale. Creators use Leonardo to generate, iterate, and refine visuals using powerful tools like style guidance, image-to-image workflows, fine-grained controls, and access to all the latest AI models under one roof. You can start with a simple prompt, then shape results through iteration, adjusting style, consistency, and detail as your idea evolves. Whether you’re sketching concepts, developing characters, building worlds, or producing assets at scale, Leonardo gives you the flexibility to move fast without giving up creative intent.
Kontaktuppgifter
Suite 1007/120 High Street, North Sydney, New South Wales, 2060, Australien
- contact@leonardo.ai
- leonardo.ai
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 76 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Alyanna was great at resolving my issue…
Alyanna was great at resolving my issue and having the team to improve the app. As a paying customer, it was a relief to hear back from the tech support within 24 hours after I emailed them.
Anna made it all easier!
Anna made it all easier!
thank you Anna, and thank you leonardo for making the experience much easier!
Rayan
Fin answer quickly and perfectly at my…
Fin answer quickly and perfectly at my mail.
I received a fast response from Mark in…
I received a fast response from Mark in Customer Service. He stayed with me until he was sure the problem was fully resolved. I really appreciate his patience, help, and excellent customer service. Thank you, Mark!
I had a very positive experience with…
I had a very positive experience with Leonardo AI customer support. Both John and Fin were incredibly helpful, patient, and responsive throughout the whole process. They took the time to answer my many messages and questions, and I always felt like they genuinely wanted to help resolve my issue.
Han resuelto mi problema.
Han resuelto mi problema.
Perdi mi rollover por una desconexión que no realice y ellos devolvieron mis tokens. Rayn resolvió con mucha amabilidad y paciencia mi problema
Jefren Tante was professional and swift…
Jefren Tante was professional and swift to resolve my issue.
Excellent customer service
1. Reply received in minutes
2. Issue resolved immediately, in my favour without any quibble
3. I was advised on the way forward
I was not expecting it, must say I was totally surprised. I can confidently recommend Fin & Rayn from Leonardo Ai
I had an excellent experience with…
I had an excellent experience with Leonardo AI support. Rayn quickly understood my situation, located my subscription, canceled it, and processed my refund within about an hour. Thank you to Rayn for the outstanding support, and thanks to the Leonardo AI support team for the great customer service.
Alyanna in customer service was above…
Alyanna in customer service was above and beyond helpful on an account issue that I was doubtful would be able to be fixed. She tracked down the right info for me and made sure I was happy with the outcome. Great service.
I have had a great experience in creating the images and interacting with the team.
I have had a great experience in creating the images and conversating with the team, specially with Mr. John. He has been very helpful and cooprative in resolving the issues.
What can I say that I haven't said in…
What can I say that I haven't said in the past? My first person-to-person experience with Leonardo.Ai was with Fin. He was really cool and he addressed my issue very quickly. This time I had the fortune of working with Alyanna. She was just as friendly and ran my concern up the chain very quickly. I told her that I was going to renew my subscription regardless of the outcome, but she went above and beyond to help me anyway. It's so much fun to work with people (or AI) that seem to want your business and care about your projects. I can't say enough about Leonardo.Ai. I've never even mentioned any of the features yet. I suppose I have become a loyalist thru and thru!
Mark G
Mark G. replied to my token issue quickly. UI showed 150 tokens but that was a glitch basically. I was paid up. He fixed the issue and 8500 tokens showed up. Boom. That's what every customer loves - clear quick resolution! Love you guys and your amazing platform.
Normally these Tech Support help desks…
Normally these Tech Support help desks aren’t really that helpful, but Jefren from Leonardo went out of his way to explain some things to me and I really appreciated that considering, your lucky to get any reply from a tech company.
Thanks for passion support I did not…
Thanks for passion support I did not believed in it, anymore. Jeffry Tante nice that you are in the staff team.Gabi
Excellent Support Experience!
Excellent experience with the Leonardo.Ai support team. Mark G responded incredibly quickly and was very helpful in providing the information I needed about my account. Great customer service!
MARK G
MARK G. Was quick and easy to work with. Helped with my issue and I would request for his help again if needed
It would be good if...
The images turn out great, but video generation isn't always perfect; the final result often failed to follow the given prompt. Another issue is that the system employs a very strict and sensitive security filter—I think that could be relaxed a bit. Jefren explained this to me, and I appreciate it; I am very satisfied with his work.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.