App so easy to use and updates by this , emails and texts were so helpful. Holiday experience great hotel clean and spotless, huge amount of staff were friendly, polite and helpful, except the odd m... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have had several great cost-friendly trips with EasyJet so far. If you want luxury, then expect to pay more - saying that we have had a couple of 5* hotel stays for budget prices. EasyJet holidays... Se mer
Flight delayed going out by an hour and a half due to fault of Easyjet for which time we were sat on the plane in cramped seats (complimentary drinks at least would have been nice), cabin staff were r... Se mer
Företaget har svarat
Easy to use app. Great communication throughout booking and whilst on holiday. Transfer linked up perfectly and arrived on time for return leg home. Airport staff lovely and helpful at both airports.... Se mer
Företagsinformation
Om easyJet holidays
Skrivet av företaget
easyJet holidays is a UK-based package holiday provider offering great-value beach and city breaks to over 100 destinations across Europe and North Africa. We combine flights, quality hotels, seamless transfers and award-winning customer experience into ABTA and ATOL protected package holidays designed for today’s smart travellers.
With more than 8,000 hand-picked hotels and over 390 routes from UK airports, customers can secure their next getaway with just a £60 deposit. Every trip is backed by our Best Price Guarantee and Ultimate Flexibility policy, giving you the freedom to change your plans with confidence.
In 2024, we took over 2.5 million people on holiday and were proud to be named UK & Ireland Travel Company of the Year. Through our Holiday Better sustainability strategy, we’re helping customers make more responsible choices – from eco-certified hotels to electric-vehicle transfers and community support in destination.
Whether you’re after a family beach break, a luxury escape, or a last-minute city adventure, easyJet holidays makes it simple, secure and great value.
Brilliant holidays at unbeatable prices.
Kontaktuppgifter
Storbritannien
- easyjetholidays.com
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Good holiday terrible company
All in all the family had a good holiday but that had nothing to do with easy jet. Flight delayed, which was probably out of easy jets hands but when we finally arrived at Gran Canaria we got on bus only be told from the only EasyJet employee we saw all week to tell us we had to wait for another plane to land in 1 hour and a half before the coach would leave! The finally got to the hotel we are a family of 5 so easy jet booked us two rooms but after getting to the rooms one room had 5 beds is it so we ended up not using one room. So essentially paid well over the odds for a room that was wasted.
Then the transfer back was to basically a game of luck of getting on the right coach. Tui and jet 2 have busses plastered in there logos unlike EasyJet who just hire cheapest bus thet can find which had issues so had to wait for another.
Everyday in our hotel there was a Tui and jet2 rep helping there customers but not a EJ employee in site.
Personally go for one of them instead of EasyJet. Or just build your own package because once booked you are basically on your own anyway
Great experiences with EasyJet
We have had several great cost-friendly trips with EasyJet so far. If you want luxury, then expect to pay more - saying that we have had a couple of 5* hotel stays for budget prices. EasyJet holidays are well organised and you get looked after. I have found holiday and hotel descriptions to be accurate.
Appalling Customer Service
Last December, my wife and I booked a holiday to Lanzarote this October to accompany my daughter, her husband and our two young grandchildren. To ensure that we sat together on the plane I paid over £260 to book 6 seats together at the front of the plane. This weekend, my daughter received an email from Easyjet with her 'revised' holiday details which showed that her seats had been moved so that we were no longer sitting together on the plane.
I rang the Easyjet Holidays customer Service helpline this morning to query why this had happened and to ask for the original seat allocation to be reinstated as I had paid a substantial sum 9 months ago to secure them.
After several instances where the advisor put me on hold to check with someone else he failed to explain why this change had occurred and was unable to help in any way. He then decided that the best course of action was to hang up on me as I was speaking.
If you're thinking of booking seats with Easyjet, don't bother. They take your money and don't provide the service paid for. This is my first booking with Easyjet Holidays and it will definitely be my last.
We are paying for easy Jet's error
I pre-purchased Inflight vouchers to be used on our return flight home only to be told that they had no knowledge of this and it didn't show up on the boarding passes. That's because in Turkey, easy Jet replace your printed boarding passes (which had the info on) with their own, which does not! So I paid out twice. Since then I have requested a refund and 5 emails later they are refusing to refund me, asking for more and more information they already have. It properly took the shine off what was actually an enjoyable holiday.
Can't fault easyjet
Can't fault easyjet, but be wary of some of the descriptions of the hotels,they can be a bit misleading
From booking the holiday to the…
From booking the holiday to the transfer to and from the airport was first class also the hotel we stayed at in pefkos (Rhodes)was superb we hope to return soon and it will be with easy jet.
We loved flying with easyJet we didn't…
We loved flying with easyJet we didn't have any problems and where looking forward to flying with yous again in December
I love to travel with easyjet very…
I love to travel with easyjet very helpful never had a problem I’ve booked with them for a lot of my holidays keep up the good work easy jet and see you all again next year
Great company and very easy to deal with
Great company and very easy to deal with
Flights on time both ways
Flights on time both ways,
Hotel exactly as expected, minimal fuss,
Beer was cold on the Plane,
Exactly as advertised
This was our first holiday with easyJet…
This was our first holiday with easyJet Holidays and, overall, everything went smoothly and will definitely use easyjet again. Unfortunately, the main disappointment was the hotel. It was advertised as a 5-star hotel and looked beautiful and modern in the photos, but in reality it was very average — old, dirty and poorly maintained.
There seemed to be too few staff, and finding a clean table during meals was a common problem. The food was okay, but nothing special, and the desserts were particularly disappointing.There was also always an issue with the drinks — either they were unavailable or very poor quality, often served in dirty glasses with lipstick marks still on them.The biggest advantage of the hotel was definitely the spa — the massages were wonderful and the hammam experience was fantastic. The entertainment team was also absolutely brilliant and really made our stay more enjoyable!
The easy jet app is so easy to use and…
The easy jet app is so easy to use and book a holiday on and are always cheaper than other holiday providers we did a week in Turkey for a family of 5 during the August school holidays for a a very reasonable price compared to jet 2 which was coming up at over a grand more than easy jet , you get a very good allowance with your luggage and very easy to download your boarding passes from the app the check in process at the airport is quick and easy to use , the only we had had was an hours delay at Manchester airport but in the grand scheme of things an hour isn’t that long compared to others that were delayed, the staff on board the plane are very friendly and attentive can’t fault them at all, when you land the staff at the easy jet desk show you to your transfer which is already there waiting for you all in all easy jet is a great airline to use can’t fault them in any way shape or form we had a great holiday our hotel was exactly as shown when we booked if not even better we had a great holiday and will be using easy jet to book our next one
We had an excellent holiday with…
We had an excellent holiday with easyJet Holidays from start to finish. The booking process was simple and straightforward, and all travel documents were easy to access. Our flights were on time, the cabin crew were friendly and professional, and the overall travel experience was smooth and stress-free.
The hotel exceeded our expectations, with great facilities, excellent food, and helpful staff who made us feel welcome throughout our stay. Transfers were well organised and everything ran as planned, which allowed us to relax and enjoy our holiday without any worries.
Communication before and during the trip was clear and informative, and the holiday offered great value for money. We created wonderful family memories and would happily book another holiday with easyJet Holidays in the future. Thank you for providing such a well-organised and enjoyable experience. ⭐⭐⭐⭐⭐⭐⭐
Disgraceful Company to deal with
Booked a holiday billed as a great price, last room available, fantastic offer. Paid for it and a week later the company increased the holiday cost by over 300%. How can this be justified as a pricing error that the customer has to spot. Isn't a great deal a great deal? Clearly not with easyJet holidays - Disgusting company to deal with.
Booking Ref:9004056
EasyJet were so easy to book with
EasyJet were so easy to book with. This is the first booking we've made with them but will certainly do it again. An absolute pleasure.
Perfect
Perfect! I’m so glad EasyJet has kept their prices affordable and Thank You to all the staff who worked hard to make this holiday special. ⭐️⭐️⭐️⭐️⭐️
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Normally find Easy jet straight forward.
Always find Easyjet straight forward to book and their change or cancel package included in the price excellent..Staff mostly good, helpful and generally their good value for money. Would use them again..
One Point : Would love them to use the same deal as Jet 2 with their pick up luggage at the hotel, it would be a big plus !
Svar från easyJet holidays
Had a wonderful break to Sunset Beach…
Had a wonderful break to Sunset Beach exceeded expectations and Eastjet flight and check in was very efficient and made for a good start to the trip.wil definitely recommend Easyjet and their hotels
Delay and overpriced low quality food
Flight delayed going out by an hour and a half due to fault of Easyjet for which time we were sat on the plane in cramped seats (complimentary drinks at least would have been nice), cabin staff were rude and agitated and we were moved from prebooked seats. On board food was very expensive and not that great. However, transfers to and from hotel were smooth and problem free, friendly drivers who provided refreshments and no complaints about flight home. We thoroughly enjoyed our stay and our hotel was stunning
Svar från easyJet holidays
EasyJet holidays changed our hotel from adults only to family one
I realised yesterday that EasyJet holidays had moved us to a different hotel for our holiday beginning the 24th of October. We had booked Iberostar Waves Cala Millor on the 1st of November 2025, a beach front, small, near nature reserve adults only all inclusive hotel in the smaller resort of Cala Millor. They had moved us to Iberostar Waves Cristina in Playa de Palma, a family all inclusive hotel. The customer service person said it was like for like hotel but I had to explain that it was not as we had booked an adults only, beach front small hotel and had been swapped to a second row, more budget friendly family hotel for the half term hotel when the kids were off school. It was certainly not the hotel or holiday we had booked. We had also not been informed of the change. When I phoned yesterday, I fully expected to be told it was a glitch and not to worry we were still going to the same hotel we had booked. When I asked why we had been changed, she said that they no longer worked with that hotel. Yet when I checked last night, I could still book it through the EasyJet holidays site so something doesn’t add up. She agreed that we should have been informed and that the replacement hotel was not like for like, so she has passed our complaint on and we now have to wait 72 hours for their response. There are two Iberostar hotels in Palma which are adults only so I hope they move us there but will have to wait and see. It is very concerning that this could happen and we were not informed about it. Our flight times were also changed in June again taking time off our one week holiday. It is a very stressful situation to be in and certainly not the relaxing count down to a well deserved holiday that I was expecting.
Svar från easyJet holidays
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