Derila Ergo Pillow 

I tried the pillow for few nights I did not find it comfortable at all. As in the FAQs at the question “What if I'm not satisfied?”
the website states:
“We back Derila Ergo with a 60-night trial period. If you're not completely satisfied, simply contact our support team for an easy return and a full refund. We believe in our product and want you to experience the difference risk-free” I then asked to return the item. The return policy is however completely contradicting the FAQs and it states that used items are not refundable.
Clearly this misleading marketing strategy should be changed as it is totally unethical to tell people they can have a 60night trial but then they are not allowed to return the pillow they trialled. How can a totally unused pillow be tested? I would seriously doubt of a company like this that needs to use this type of strategy to attract more costumers.

Trying to find a pillow to ease my neck pain, I ordered 1 pillow, 1 cooling cover and 2 slips. On ordering the website does not show a review of your order. Luckily I paid with PayPal. When I got the order confirmation I saw that it was for 2 pillows, 2 cooling covers and 2 slips. I immediately emailed back pointing out that they had almost doubled my order and that I wanted a refund for the unwanted items. They came back with an offer of less than I had calculated, so I wanted to escalate to a supervisor. The process of refund had to be done within 24 hours otherwise no refund. After threatening them with a bad review my requested amount was refunded. The pillow arrived but was too hard and did not help with my neck pain.

Waardeloos product waardeloos bedrijf. Geld krijg je niet retour

Derila-Ergo pillows are absolutely rubbish. I was desperately wanting relief from neck pain. The advertising sucked me in. I stupidly believed it would help. I bought 4 pillows plus 8 pillows slips. Almost 400AUD. When they arrived, I opened 1 pillow. It immediately appeared smaller than in the advertisement and also didn’t appear to be the same shape as in the ad. I tried to put on a pillow slip, and it did not in any way fit the contoured shape of the pillow. I laid my head on the pillow, and tried every-which way to find some comfortable position, but it was frustratingly very hard and did not fit to my neck or shoulders like it was shown on their ads. and IT WAS HARD AS A ROCK. It was hurting my ear and neck to lie in the hard shape. I was immediately extremely disappointed to realise that I had been sucked and tricked into buying garbage. In the next working day, my bank called me and said that extra suspicious transactions were coming through, were they made by me? Which I had not ordered anything extra, as I already had a bill of almost $400AUD. I had to get a new card to minimise the risk of being further scammed.
The pillows and slips went to land-fill. ( so sorry Planet Earth)
Derila-Ergo pillows are very uncomfortable, hard foam, mis-shapen, undersized garbage. Do not believe their advertising one little bit. Keep your hard earned money. A $7 pillow from KMart is a million times better.

Just to add an update to my review below. I finally received a full refund 4 weeks after they had received the returned goods which is not in line with their 14 day policy.
However it took 12+ emails to get the first refund which was only 2/3 of the original payment. After more emails and having to provide
1.The confirmation email from them that the package had arrived at the warehouse
2.Confirmation from AusPost that it had been delivered back.
3.A statement from PayPal showing the amount I had paid in the first place.
Then more emails explaining I had not received the full refund & I suspect I was talking to a bot as they did not respond appropriately but used 2 different templates asking the same questions and not addressing the issue.
Finally in 2 more payments received the full amount in dribs and drabs but only after threatening to go to the media. So buyer beware of refund promises.
Now I notice Harris Scarfe has the exact same pillow for half the price!
The pillow itself looks as though it could work but I found it too small to provide comfort.
I returned within the 30 day guarantee for a refund if not satisfied. I had purchased 2 pillows but didn’t take the 2nd out of its packaging once I realised it was too small. The pillow was delivered back to their warehouse on 3/2/26 but still have not received the refund on 20/2. I am being told that it takes 14 days to examine the product to ensure it is in good condition. I only used it for a week for 1-3 hrs per night. Both pillows were in perfect condition and returned in the same packaging.
If the return process hadn’t been so lacking I may have given more stars. However I gave 2 because I think the product may essentially be good but wasn’t for me.

For all del toll oh avg. kommer i tillegg til pris

Absolutely bullshit , I tried it absolutely no help for apnoe

No go !