jizzy

Hi jizzy,

Thank you for taking the time to leave a review.

BC.GAME does not automatically lock or restrict accounts without reason and investigation. The restriction of accounts/withdrawals only occurs in instances of extreme abuse or if the situation warrants it.

To provide clarity on this matter, we encourage you to review our terms of service, which outline the guidelines and rules that all users must adhere to while using our website.

We take these matters seriously and conduct thorough investigations before taking any action.

I have requested further information from you to see if I can help.

Regards,
BC. GAME

Hi,
Thanks for your review.

While we appreciate your frustration at having been flagged to complete a security check, it is a check you that you confirmed that you read, understood, & agreed to, prior to being allowed to join our site & certainly doesn’t allow you to make false defamatory misleading claims as a result.

We wish to ensure that you are aware of the risk & consequences you may face as a result of those claims, & we would suggest you review the following related article - https://www.bbc.co.uk/news/technology-55981600 so you can make a fully informed decision on how to proceed. If these false & defamatory claims are to remain, this review will be flagged by our legal team for legal action to address those comments.

While we would prefer to be able to operate our site without having to use such security measures, it is an unfortunate consequence of our business that paying people for taking part in research surveys & offers that these are required.
Every security check is there for a reason & based on our experience over the last 13 years of paying people for taking part in market research surveys & offers. The checks you agreed to are as follows:

1 - Validation of the registered name/address. A simple check that helps us to meet KYC regulations, to ensure that our payments are being sent to valid accounts registered in the correct name & prevents money laundering.
2 – A verification check on the surveys or offers credited on our site to ensure that they were completed correctly & as per the advertisers’ instructions. This helps to prevent, amongst other things, fraud, offer duplication, survey speeding & more. The process typically takes between 30 & 60 days.
Perhaps you would also like to explain to readers why you confirmed you read, understood & agreed to these checks, & now only complain when asked to actually complete them?
In response to your review & false claims:
1 - Our company has been online for over 13 years paying people for their participation in surveys & offers. All validated payments are issued to our members on average in less than 4 hours.
2 – We have paid out over $5.5 million dollars in rewards to our valued members & continue to issue several thousand dollars every day. Full details of all payments issued are found on our site.
3 - All members who abide by the terms of our site will have no issues with getting paid. We guarantee that all payments can be sent where no issues have been found. Only where there is a serious breach of terms, for example fraud, would a payment be correctly denied.
4 - All tickets/emails receive a response in under 8 hours, but normally much less.

For Readers:
Due to the issues with Trustpilot, we do not currently approve, support, or promote their services. We feel they currently open their reviewers to the risk of legal action due to a lack of care over what is posted & their subsequent handling of reported reviews. We believe this also increases the chances of fake & fraudulent reviews being posted, like this one, which would mislead their readers & unfairly damage businesses. We would advise anyone looking for balanced reviews to consider those found on sites such as Feefo or Reviews.io.

We also recommend that for negative reviews, take time to gauge the value of the reviewer. Typically, anyone who has only left 1 review, which is negative, & has no other history is not a great sign. Be wary of anyone who only ever seems to leave negative reviews. Look at reviews from people who have a history of leaving a mix of both positive/negative reviews over several different companies as those are likely to be the most balanced & accurate reviews.

Thanks for your account information. We can confirm you were banned for serious breach of our rules & duplicating offers across multiple sites. The decision to block your account was clearly correct. It's a shame that you now make false defamatory claims when you know you are clearly in the wrong.

Dear Customer,

We apologize for the inconvenience you've experienced. Could you please send us the details of this issue along with your UID to support@bingx.com? Once we have all the details, we'll work diligently to resolve the matter.

Best regards,

BingX Customer Support