Stephen Carr-Bains

Smooth process, quick delivery, fair price.

The Ferry Experience has diminished ++ since Covid. The kiosk seems closed for good and the dining experience severely cut back. Add to that the more difficult port experiences either end. Calais is a short crossing and all procedures completed on one side. A bit longer to drive both sides of the Channel but that experience is now much better.

I think the advice is sound and the prescribing responsibly based. The price is a bit more expensive than some but it’s a challenge switching horses and in the end I decided not worth it.

Absolutely seamless 6am sailing. Brief stop at French customs in Dover, then check in at P&O desk and then straight aboard ship without stopping!! Coffee and settled in 15 mins. No formalities at Calais and straight on to autoroute. Perfect. Seamless.

Shawano is easy to talk to and good worker.
Very happy with all the work he has done.

Efficient service and clothing that suits my style. Well made, different and good quality.

I ordered my socks on 14/10 and it is now 25/10 and I cannot get any update from the website, no tracking information or contact with the company. Total silence. They don’t seem to look at their contact emails and I can’t get anything to come up using my order number on the website. But I have paid! They seem to please a lot of customers but I’m totally let down. They will soon be too late for intended purpose and I shall be away.

Great support on phone and by email. Even better to have monthly premiums significantly reduced.

I feel scammed. Only accidentally noticed a sum had gone out of my account tonight. Then was shocked to see they had been taking money for months. But I have absolutely no recollection of how or why I would have signed up. Some trickery or sculduggery must have gone on. Cancelled immediately without 1p of benefit from the £150 or so they have snuck out of my account. I await a response as to whether this can be reclaimed. I shall update my experience if that is so.
A proper business practice would be to offer cancellation after a month or two if they can see the account is inactive. Instead they have continued a DD of which I was unaware.

Now there’s clear technical competition to review how streaming should be, BBC is simply by far the worst offering. Netflix, Prime, ITV Hub, Four, Now, Rakuten, YouTube all work with minimal technical hitches. I watch BBC with bated breath wondering how long until the spinning circle and then “Something went wrong....”. I’ve no bandwidth issues. Everything works except BBC. Dire.

Maybe something wrong with website tonight but had several attempts and struggled to place my order. I think and hope it went through.

I ordered a UE Roll Logitech speaker from this company because it was a tiny bit cheaper than Amazon and PC World. What a mistake! I had no idea they were based on Hong Kong, but no problem as I was not in a rush.
I ordered on 20th April and I still have not received my speaker. Several emails back and forth to eGlobal and it is fairly clear they now see this as MY problem with the courier...not theirs!!
They seem to using a company called Yodel in the UK to their deliveries. It appears to be lost in tracking and after a web chat with an operative, they cannot trace the parcel. Now... why is this my problem?
Any other company would simply refund and resend with some effort to apologise or retain my custom for the future. Not eGlobal.
If Yogel cannot find my parcel, then it would seem I am in to a dispute with Yodel, not eGlobal.
This the worst online shopping experience I have ever had and eGlobal appears to have no concern whatever about customer service or repeat shoppers.
I would recommend you steer well clear. They are not what they seem and not an Amazon equivalent