| Relationship value and relationship quality: Broadening the nomological network of business‐to‐business relationships W Ulaga, A Eggert European Journal of marketing 40 (3/4), 311-327, 2006 | 1338 | 2006 |
| IMP–some things achieved: much more to do D Ford, H Håkansson European Journal of Marketing 40 (3/4), 248-258, 2006 | 483 | 2006 |
| Capabilities for advanced services: A multi-actor perspective VM Story, C Raddats, J Burton, J Zolkiewski, T Baines Industrial Marketing Management 60, 54-68, 2017 | 395 | 2017 |
| Research in relationship marketing: antecedents, traditions and integration V Eiriz, D Wilson European journal of marketing 40 (3/4), 275-291, 2006 | 350 | 2006 |
| Network pictures: Concepts and representations SC Henneberg, S Mouzas, P Naudé European Journal of Marketing 40 (3/4), 408-429, 2006 | 339 | 2006 |
| Every cloud has a silver lining—Exploring the dark side of value co-creation in B2B service networks IN Chowdhury, T Gruber, J Zolkiewski Industrial Marketing Management 55, 97-109, 2016 | 291 | 2016 |
| Strategic B2B customer experience management: the importance of outcomes-based measures J Zolkiewski, V Story, J Burton, P Chan, A Gomes, P Hunter-Jones, ... Journal of Services Marketing 31 (2), 172-184, 2017 | 282 | 2017 |
| Strategic thinking and the IMP approach: A comparative analysis E Baraldi, R Brennan, D Harrison, A Tunisini, J Zolkiewski Industrial Marketing Management 36 (7), 879-894, 2007 | 257 | 2007 |
| Motivations for servitization: the impact of product complexity C Raddats, T Baines, J Burton, VM Story, J Zolkiewski International Journal of Operations & Production Management 36 (5), 572-591, 2016 | 224 | 2016 |
| Do relationship portfolios and networks provide the key to successful relationship management? J Zolkiewski, P Turnbull Journal of Business & Industrial Marketing 17 (7), 575-597, 2002 | 207 | 2002 |
| Assessing the impact of culture on relationship creation and network formation in emerging Asian markets R Fletcher, T Fang European Journal of Marketing 40 (3/4), 430-446, 2006 | 183 | 2006 |
| Interactively developed capabilities: evidence from dyadic servitization relationships C Raddats, J Zolkiewski, VM Story, J Burton, T Baines, A Ziaee Bigdeli International Journal of Operations & Production Management 37 (3), 382-400, 2017 | 173 | 2017 |
| Coopetition and value creation and appropriation: The role of interdependencies, tensions and harmony HH Chou, J Zolkiewski Industrial Marketing Management 70, 25-33, 2018 | 127 | 2018 |
| Ethics and value creation in business research: comparing two approaches LL Lindfelt, JÅ Törnroos European Journal of Marketing 40 (3/4), 328-351, 2006 | 121 | 2006 |
| Profitability in customer portfolio planning PW Turnbull, J Zolkiewski Understanding business markets, 305-325, 1997 | 121 | 1997 |
| Negative consequences of deep relationships with suppliers: An exploratory study in Poland M Mitręga, J Zolkiewski Industrial Marketing Management 41 (5), 886-894, 2012 | 115 | 2012 |
| Overcoming the challenges that hinder new service development by manufacturers with diverse services strategies J Burton, VM Story, C Raddats, J Zolkiewski International Journal of Production Economics 192, 29-39, 2017 | 112 | 2017 |
| Capabilities supporting digital servitization: a multi-actor perspective É Marcon, A Marcon, NF Ayala, AG Frank, V Story, J Burton, C Raddats, ... Industrial Marketing Management 103, 97-116, 2022 | 109 | 2022 |
| The barriers and consequences of radical innovations: Introduction to the issue VM Story, K Daniels, J Zolkiewski, ARJ Dainty Industrial Marketing Management 43 (8), 1271-1277, 2014 | 93 | 2014 |
| Measuring relational norms: some methodological issues KJ Blois, BS Ivens European Journal of Marketing 40 (3/4), 352-365, 2006 | 90 | 2006 |
Jamie BurtonProfessor of Marketing, Management Sciences and Marketing Division, Alliance ManchesterVerified email at manchester.ac.uk
