| The effect of management commitment to service quality on employees' affective and performance outcomes E Babakus, U Yavas, OM Karatepe, T Avci Journal of the Academy of Marketing Science 31 (3), 272-286, 2003 | 1278 | 2003 |
| High-performance work practices and hotel employee performance: The mediation of work engagement OM Karatepe International Journal of Hospitality Management 32 (1), 132-140, 2013 | 1182 | 2013 |
| Measuring service quality of banks: Scale development and validation OM Karatepe, U Yavas, E Babakus Journal of Retailing and Consumer Services 12 (5), 373-383, 2005 | 780 | 2005 |
| Relationships of supervisor support and conflicts in the work–family interface with the selected job outcomes of frontline employees OM Karatepe, H Kilic Tourism management 28 (1), 238-252, 2007 | 634 | 2007 |
| The effects of work overload and work-family conflict on job embeddedness and job performance: The mediation of emotional exhaustion OM Karatepe International Journal of Contemporary Hospitality Management 25 (4), 614-634, 2013 | 571 | 2013 |
| Customer complaints and organizational responses: the effects of complainants’ perceptions of justice on satisfaction and loyalty OM Karatepe International Journal of Hospitality Management 25 (1), 69-90, 2006 | 565 | 2006 |
| Do psychological capital and work engagement foster frontline employees’ satisfaction? A study in the hotel industry OM Karatepe, G Karadas International Journal of Contemporary Hospitality Management 27 (6), 1254-1278, 2015 | 529 | 2015 |
| The effects of job and personal resources on hotel employees’ work engagement OM Karatepe, OA Olugbade International Journal of Hospitality Management 28 (4), 504-512, 2009 | 529 | 2009 |
| The effects of work role and family role variables on psychological and behavioral outcomes of frontline employees OM Karatepe, A Sokmen Tourism management 27 (2), 255-268, 2006 | 527 | 2006 |
| The effects of selected individual characteristics on frontline employee performance and job satisfaction OM Karatepe, O Uludag, I Menevis, L Hadzimehmedagic, L Baddar Tourism Management 27 (4), 547-560, 2006 | 520 | 2006 |
| The effects of work-family conflict, emotional exhaustion, and intrinsic motivation on job outcomes of front-line employees OM Karatepe, M Tekinkus International Journal of Bank Marketing 24 (3), 173-193, 2006 | 461 | 2006 |
| Conflict, exhaustion, and motivation: A study of frontline employees in Northern Cyprus hotels OM Karatepe, O Uludag International Journal of Hospitality Management 26 (3), 645-665, 2007 | 451 | 2007 |
| An exploration of the factors influencing social media continuance usage and information sharing intentions among Korean travelers K Hur, TT Kim, OM Karatepe, G Lee Tourism Management 63 (December), 170-178, 2017 | 428 | 2017 |
| High-performance work practices, work social support and their effects on job embeddedness and turnover intentions OM Karatepe International Journal of Contemporary Hospitality Management 25 (6), 903-921, 2013 | 411 | 2013 |
| Green human resource management, perceived green organizational support and their effects on hotel employees’ behavioral outcomes M Aboramadan, OM Karatepe International Journal of Contemporary Hospitality Management 33 (10), 3199-3222, 2021 | 406 | 2021 |
| Attitudinal and behavioral consequences of work-family conflict and family-work conflict: does gender matter? U Yavas, E Babakus, OM Karatepe International Journal of Service Industry Management 19 (1), 7-31, 2008 | 396 | 2008 |
| Does servant leadership better explain work engagement, career satisfaction, and adaptive performance than authentic leadership? B Kaya, OM Karatepe International Journal of Contemporary Hospitality Management 32 (6), 2075-2095, 2020 | 385 | 2020 |
| Emotional dissonance and emotional exhaustion among hotel employees in Nigeria OM Karatepe, KD Aleshinloye International Journal of Hospitality Management 28 (3), 349-358, 2009 | 383 | 2009 |
| The Mediating Role of Work Engagement in the Relationship between High-Performance Work Practices and Job Outcomes of Employees in Nigeria OM Karatepe, OA Olugbade International Journal of Contemporary Hospitality Management 28 (10), 2350-2371, 2016 | 371 | 2016 |
| Perceived organizational support, career satisfaction, and performance outcomes: a study of hotel employees in Cameroon OM Karatepe International Journal of Contemporary Hospitality Management 24 (5), 735-752, 2012 | 350 | 2012 |
Emin BabakusProfessor of Marketing (emeritus), University of MemphisVerified email at memphis.edu
