| COVID-19, mental health problems, and their detrimental effects on hotel employees’ propensity to be late for work, absenteeism, and life satisfaction OM Karatepe, MB Saydam, F Okumus Current Issues in Tourism 24 (7), 934-951, 2021 | 170 | 2021 |
| How does the tourism and hospitality industry use artificial intelligence? A review of empirical studies and future research agenda MB Saydam, HE Arici, MA Koseoglu Journal of Hospitality Marketing & Management 31 (8), 908-936, 2022 | 130 | 2022 |
| Key attributes of Muslim-friendly hotels’ service quality: voices from booking. com H Arasli, MB Saydam, T Gunay, K Jafari Journal of Islamic Marketing, 2023 | 89 | 2023 |
| Office of the citizen: a qualitative analysis of Twitter activity during the Lekki shooting in Nigeria’s# EndSARS protests TH Dambo, M Ersoy, AM Auwal, VO Olorunsola, MB Saydam Information, Communication & Society 25 (15), 2246-2263, 2022 | 84 | 2022 |
| Hearing the voices of wingless angels: A critical content analysis of nurses’ COVID-19 experiences H Arasli, T Furunes, K Jafari, MB Saydam, Z Degirmencioglu International Journal of Environmental Research and Public Health 17 (22), 8484, 2020 | 69 | 2020 |
| Hospitality and tourism industry amid COVID-19 pandemic: voices from small Mediterranean town K Jafari, A Özduran, MB Saydam International Hospitality Review 37 (2), 243-264, 2023 | 65 | 2023 |
| Air-Travelers’ Perceptions of Service Quality during the COVID-19 Pandemic: Evidence from Tripadvisor Sites D Sulu, H Arasli, MB Saydam Sustainability 14 (1), 435, 2022 | 62 | 2022 |
| Cruise travelers’ service perceptions: a critical content analysis H Arasli, MB Saydam, H Kilic Sustainability 12 (17), 6702, 2020 | 49 | 2020 |
| Guest service experience in eco-centric hotels: a content analysis VO Olorunsola, MB Saydam, H Arasli, D Sulu International Hospitality Review 38 (1), 81-100, 2024 | 46 | 2024 |
| Service beyond the status quo: The ripple effect of corporate social responsibility and internal marketing on employee's customer-oriented behavior VO Olorunsola, MB Saydam, OA Ogunmokun, A Ozturen International Journal of Bank Marketing 40 (4), 820-841, 2022 | 46 | 2022 |
| Work-family conflict, subjective well-being, burnout, and their effects on presenteeism A Ozduran, MB Saydam, KK Eluwole, EU Mertens The Service Industries Journal 45 (3-4), 303-329, 2025 | 45 | 2025 |
| How about the service perception during the COVID-19 pandemic: an analysis of tourist experiences from user-generated content on TripAdvisor MB Saydam, VO Olorunsola, T Avci, TH Dambo, K Beyar Tourism Critiques: Practice and Theory 3 (1), 16-41, 2022 | 42 | 2022 |
| Outcomes of job insecurity among hotel employees during COVID-19 OM Karatepe, F Okumus, MB Saydam International Hospitality Review, 2023 | 41 | 2023 |
| Customer experience management in capsule hotels: a content analysis of guest online review VO Olorunsola, MB Saydam, TT Lasisi, KK Eluwole Journal of Hospitality and Tourism Insights 6 (5), 2462-2483, 2023 | 40 | 2023 |
| How do customers react to technology in the hospitality and tourism industry? HE Arici, MB Saydam, MA Koseoglu Journal of Hospitality & Tourism Research 48 (6), 1081-1096, 2024 | 36 | 2024 |
| Exploring tourists’ experiences when visiting Petra archaeological heritage site: Voices from TripAdvisor VO Olorunsola, MB Saydam, TT Lasisi, A Ozturen Consumer Behavior in Tourism and Hospitality 18 (1), 81-96, 2023 | 34 | 2023 |
| Unveiling ChatGPT in tourism education: exploring perceptions, advantages and recommendations from educators O Altun, MB Saydam, T Karatepe, ŞM Dima Worldwide Hospitality and Tourism Themes 16 (1), 105-118, 2024 | 33 | 2024 |
| The impacts of the COVID-19 pandemic on the consumer behavior of Turkish tourists K Jafari, MB Saydam, E Erkanlı, VO Olorunsola Revista Turismo Estudos e Práticas-RTEP/GEPLAT/UERN, 1-17, 2020 | 33 | 2020 |
| The predictive roles of financial indicators and governance scores on firms’ emission performance in the tourism and hospitality industry VO Olorunsola, MB Saydam, HE Arici, MA Köseoglu Tourism Economics 30 (6), 1382-1403, 2024 | 26 | 2024 |
| Corporate social responsibility in hospitality and tourism: A systematic review HE Arici, MB Saydam, A Sökmen, N Cakmakoglu Arici The Service Industries Journal 45 (7-8), 721-750, 2025 | 25 | 2025 |
Victor Oluwafemi OlorunsolaEastern Mediterranean UniversityVerified email at emu.edu.tr
