| Managing the transition from products to services R Oliva, R Kallenberg International Journal of Service Industry Management 14 (2), 160-172, 2003 | 3933 | 2003 |
| Cutting corners and working overtime: Quality erosion in the service industry R Oliva, JD Sterman Management Science 47 (7), 894-914, 2001 | 644 | 2001 |
| Service growth in product firms: Past, present, and future C Kowalkowski, H Gebauer, R Oliva Industrial Marketing Management 60, 82-88, 2017 | 550 | 2017 |
| Cross-functional alignment in supply chain planning: A case study of Sales and Operations Planning R Oliva, N Watson Journal of Operations Management 29 (5), 434-448, 2011 | 519 | 2011 |
| Model calibration as a testing strategy for system dynamics models R Oliva European Journal of Operational Research 151 (3), 552-568, 2003 | 488 | 2003 |
| The greater whole: Towards a synthesis of system dynamics and soft systems methodology DC Lane, R Oliva European Journal of Operational Research 107 (1), 214-235, 1998 | 411 | 1998 |
| Environmental change and organizational transformation FF Suarez, R Oliva Industrial and Corporate Change 14 (6), 1017-1041, 2005 | 283 | 2005 |
| Maps and models in system dynamics: A response to Coyle J Homer, R Oliva System Dynamics Review 17 (4), 347-355, 2001 | 279 | 2001 |
| Overcoming the improvement paradox E Keating, R Oliva, N Repenning, S Rockart, J Sterman European Management Journal 17 (2), 120-134, 1999 | 275 | 1999 |
| System dynamics perspectives and modeling opportunities for research in Operations Management J Sterman, R Oliva, K Linderman, E Bendoly Journal of Operations Management 39, 1-5, 2015 | 228 | 2015 |
| A comprehensive analytical approach for policy analysis of system dynamics models M Saleh, R Oliva, CE Kampmann, PI Davidsen European Journal of Operational Research 203 (3), 673-683, 2010 | 190* | 2010 |
| Intervention as a research strategy R Oliva Journal of Operations Management 65 (7), 710-724, 2019 | 182 | 2019 |
| Managing functional biases in organizational forecasts: A case study of consensus forecasting in supply chain planning R Oliva, N Watson Production and Operations Management 18 (2), 138-151, 2009 | 176 | 2009 |
| Separate or integrate? Assessing the impact of separation between product and service business on service performance in product manufacturing firms R Oliva, H Gebauer, JM Brann Journal of Business-to-Business Marketing 19 (4), 309-334, 2012 | 175 | 2012 |
| Limits to growth in the new economy: Exploring the ‘get big fast’ strategy in e‐commerce R Oliva, JD Sterman, M Giese System Dynamics Review 19 (2), 83-117, 2003 | 169 | 2003 |
| Model structure analysis through graph theory: Partition heuristics and feedback structure decomposition R Oliva System Dynamics Review 20 (4), 313-336, 2004 | 150 | 2004 |
| Examining the link between retailer inventory leanness and operational efficiency: Moderating roles of firm size and demand uncertainty HHC Chuang, R Oliva, GR Heim Production and Operations Management 28 (9), 2338-2364, 2019 | 136 | 2019 |
| Inventory record inaccuracy: Causes and labor effects HHC Chuang, R Oliva Journal of Operations Management 39, 63-78, 2015 | 109 | 2015 |
| Loop eigenvalue elasticity analysis: Three case studies CE Kampmann, R Oliva System Dynamics Review 22 (2), 141-162, 2006 | 109 | 2006 |
| Tradeoffs in responses to work pressure in the service industry R Oliva California Management Review 43 (4), 26-43, 2001 | 106 | 2001 |
John StermanMIT Sloan School of ManagementVerified email at mit.edu
