| Co‐creation and learning in health‐care service development M Elg, J Engström, L Witell, B Poksinska Journal of Service Management 23 (3), 328-343, 2012 | 348 | 2012 |
| A self-determination theory perspective on customer participation in service development J Engström, M Elg Journal of Services Marketing 29 (6/7), 511-521, 2015 | 193 | 2015 |
| Does Lean healthcare improve patient satisfaction? A mixed-method investigation into primary care BB Poksinska, M Fialkowska-Filipek, J Engström BMJ Quality & Safety 26 (2), 95-103, 2017 | 170 | 2017 |
| The antecedents, forms and consequences of patient involvement: a narrative review of the literature H Snyder, J Engström International journal of nursing studies 53, 351-378, 2016 | 150 | 2016 |
| Lean in the supply chain: a literature review P Ugochukwu, J Engström, J Langstrand Management and production engineering review 3, 87-96, 2012 | 113 | 2012 |
| Solicited diaries as a means of involving patients in development of healthcare services M Elg, L Witell, B Poksinska, J Engström, S Mi Dahlgaard‐Park, ... International Journal of Quality and Service Sciences 3 (2), 128-145, 2011 | 49 | 2011 |
| Patient involvement and service innovation in healthcare J Engström PQDT-Global, 2014 | 18 | 2014 |
| Service design in healthcare: a segmentation-based approach J Engström, O Norin, S de Gosson de Varennes, A Valtakoski Journal of Service Management 33 (6), 50-78, 2022 | 17 | 2022 |
| Co-creation in healthcare service development: A diary-based approach J Engström PQDT-Global, 2012 | 15 | 2012 |
| Meeting the burden of self-management: qualitative study investigating the empowering behaviors of patients and informal caregivers T Scott Duncan, J Engström, S Riggare, M Hägglund, S Koch Journal of participatory medicine 14 (1), e39174, 2022 | 11 | 2022 |
| Virtual influencers: Antecedents and typologizing J Engström The SAGE Handbook of Social Media Marketing, Sage, London, 276-292, 2022 | 10 | 2022 |
| The role of customers in the development of public organizations J Engström, M Elg, B Poksinska, L Witell, H Snyder Sustainable Development in Organizations, 93-108, 2015 | 6 | 2015 |
| Value in Lean Healthcare–a critical appraisal from a service perspective B Poksinska, J Engström 13th International Research Symposium on Service Excellence in Management …, 2013 | 4 | 2013 |
| Listening to the voice of the patient: New insights in health care service development B Poksinska, L Witell, J Engström, M Elg, H Snyder Proceedings QMOD Conference on Quality and Service Sciences 2011, 2011 | 4 | 2011 |
| Lead Patients-An Exploratory Investigation Of Lead Users In Healthcare J Engström, H Snyder Proceedings of the QUIS13 international research symposium on service …, 2013 | 3 | 2013 |
| Conditions for presenteeism and production in changing organizations K Ekberg, M Gustavsson, ACF Ståhl Sustainable Development in Organizations, 42-56, 2015 | 2 | 2015 |
| Does Lean healthcare lead to improvement of patient-perceived quality of care? B Poksinska, M Fialkowska, J Engström 17th QMOD conference on Quality and Service Sciences ICQSS, 2014 | 2 | 2014 |
| Patient involvement in healthcare service development: Who to involve and why J Engström, H Snyder The 13th International Research Symposium on Service Excellence in …, 2013 | 2 | 2013 |
| The influence of disease and context on patient participation in healthcare service development L Witell, J Engström, M Elg, H Snyder HELIX Conference, Innovative Practices in Work, Organisation and Regional …, 2013 | 2 | 2013 |
| Quality Management in Health Care: A Literature Review J Engström, J Langstrand | 2 | 2012 |
Mattias ElgProfessor i Kvalitetsteknik, Linköpings universitetVerified email at liu.se
