| Does Lean healthcare improve patient satisfaction? A mixed-method investigation into primary care BB Poksinska, M Fialkowska-Filipek, J Engström BMJ Quality & Safety 26 (2), 95-103, 2017 | 170 | 2017 |
| Lean and the perfect patient experience CC Blackmore, GS Kaplan BMJ Quality & Safety 26 (2), 85-86, 2017 | 51 | 2017 |
| Technological Developments in Industry 4.0 for Business Applications L Ferreira, N Lopes, J Silva, GD Putnik, MM Cruz-Cunha, PS Ávila IGI Global, 2018 | 12 | 2018 |
| Quality 5.0: Towards sustainable quality improvement in organizations M Fiałkowska-Filipek, A Dobrowolska Ekon.—Wroc. Econ. Rev 29 (3), 4193, 2023 | 9 | 2023 |
| Does Lean healthcare improve patient satisfaction? A mixed-method investigation into primary care. BMJ Quality & Safety, 26 (2), 95-103 BB Poksinska, M Fialkowska-Filipek, J Engström | 7 | 2017 |
| Możliwość wykorzystania prostych narzędzi poprawy jakości opartych na filozofii kaizen przy wdrożeniu Okołooperacyjnej Karty Kontrolnej W Witkiewicz, V Cymbała, M Fiałkowska Jakość w opiece zdrowotnej, Centrum Monitorowania Jakości w Ochronie Zdrowia …, 2012 | 4 | 2012 |
| Digital maturity in primary care facilities: assessing its influence on organisational commitment and job satisfaction L Hawrysz, M Kludacz-Alessandri, M Fiałkowska-Filipek Decision 52 (4), 461-478, 2025 | 2 | 2025 |
| Eco orbit view–A way to improve environmental performance with the application of lean management K Skornowicz, M Fialkowska-Filipek, R Horbal International Conference on Sustainable Design and Manufacturing, 659-669, 2017 | 2 | 2017 |
| Does Lean healthcare lead to improvement of patient-perceived quality of care? B Poksinska, M Fialkowska, J Engström 17th QMOD conference on Quality and Service Sciences ICQSS, 2014 | 2 | 2014 |
| Dojrzałość kultury bezpieczeństwa pacjenta w opiece zdrowotnej Z Zymonik, M Fiałkowska Dojrzałość w odniesieniu do klienta i sfery usług (red. naukowa Elżbieta …, 2013 | 2 | 2013 |
| Wpływ dojrzałości cyfrowej na zaufanie i zaangażowanie organizacyjne na przykładzie placówek podstawowej opieki zdrowotnej w Wielkiej Brytanii. L HAWRYSZ, A ZABŁOCKA-KLUCZKA, M FIAŁKOWSKA-FILIPEK, K ŻAK Organization Review/Przegląd Organizacji, 2024 | 1 | 2024 |
| Towards Industry 4.0: Efficient and Sustainable Manufacturing Leveraging MTEF–MTEF-MAESTRI Total Efficiency Framework E Lezak, E Ferrera, R Rossini, Z Masluszczak, M Fialkowska-Filipek, ... Technological Developments in Industry 4.0 for Business Applications, 199-223, 2019 | 1 | 2019 |
| Patient value of primary care in lean healthcare context M Fialkowska-Filipek 18th QMOD-ICQSS Conference, International Conference on Quality and Service …, 2015 | 1 | 2015 |
| Lean in primary care-a critical appraisal from the service perspective M Fialkowska, B Poksinska The 17th QMOD conference on Quality and Service Sciences ICQSS, 2014 | 1 | 2014 |
| Integracja w zarządzaniu opieką zdrowotną-istota, systemy, zasady Z Zymonik, M Fiałkowska Problemy jakości, 54-60, 2013 | 1 | 2013 |
| Potential Applications of Metaverse in Human Resources Management A Krytynskaya, M Fiałkowska-Filipek Humanities and Social Sciences 32 (3), 31-41, 2025 | | 2025 |
| IMPLEMENTING CIRCULAR ECONOMY IN HEALTHCARE–CHALLENGES AND STRATEGIC SOLUTIONS. H Rahman, L Hawrysz, M Fiałkowska-Filipek Scientific Papers of Silesian University of Technology. Organization …, 2024 | | 2024 |
| Integrating Lean Management in elderly care: Tailoring healthcare services for enhanced quality and patient satisfaction M Fiałkowska-Filipek, O Voropai, A Marcinkowska, P Wangwacharakul Ekonomia-Wroclaw Economic Review 30 (3), 25-38, 2024 | | 2024 |
| Beyond the box: enhancing the circular economy strategies through smart packaging M Fiałkowska-Filipek, J Karpavičė, BC Ionașcă, P Wangwacharakul EurOMA 2024 Transforming People and Processes for a Better World, 1-4 July …, 2024 | | 2024 |
| THE INFLUENCE OF E-LEADERSHIP ON PRODUCTS AND SERVICES QUALITY AND ORGANIZATIONAL PERFORMANCE DURING BLACK SWAN EVENT. M Fiałkowska-Filipek, A Sałamacha, K Tworek Scientific Papers of Silesian University of Technology. Organization …, 2023 | | 2023 |
