| The impact of brand trust and satisfaction on retailer repurchase intentions JJ Zboja, CM Voorhees Journal of Services Marketing, 2006 | 648 | 2006 |
| Status consumption and role-relaxed consumption: A tale of two retail consumers RA Clark, JJ Zboja, RE Goldsmith Journal of retailing and consumer services 14 (1), 45-59, 2007 | 244 | 2007 |
| The dissolution of ethical decision-making in organizations: A comprehensive review and model RW Jackson, CM Wood, JJ Zboja Journal of Business Ethics 116 (2), 233-250, 2013 | 125 | 2013 |
| An expectancy theory perspective of volunteerism: the roles of powerlessness, attitude toward charitable organizations, and attitude toward helping others JJ Zboja, RW Jackson, M Grimes-Rose International Review on Public and Nonprofit Marketing 17 (4), 493-507, 2020 | 95 | 2020 |
| Partial mediation of the political skill‐reputation relationship M Dana Laird, JJ Zboja, GR Ferris Career Development International 17 (6), 557-582, 2012 | 64 | 2012 |
| An offer you can’t refuse: consumer perceptions of sales pressure JJ Zboja, RA Clark, DL Haytko Journal of the Academy of Marketing Science 44 (6), 806-821, 2016 | 63 | 2016 |
| Performance and political skill in personal reputation assessments M Dana Laird, JJ Zboja, AD Martinez, GR Ferris Journal of Managerial Psychology 28 (6), 661-676, 2013 | 61 | 2013 |
| The moderating role of consumer entitlement on the relationship of value with customer satisfaction JJ Zboja, MD Laird, A Bouchet Journal of Consumer Behaviour 15 (3), 216-224, 2016 | 59 | 2016 |
| Antecedents of coupon proneness: a key mediator of coupon redemption RA Clark, JJ Zboja, RE Goldsmith Journal of Promotion Management 19 (2), 188-210, 2013 | 46 | 2013 |
| The effects of employee attitudes on workplace charitable donations P Raman, JJ Zboja Journal of Nonprofit & Public Sector Marketing 16 (1-2), 41-60, 2006 | 42 | 2006 |
| Using internal relationship marketing activities to enhance cross-selling performance in services JJ Zboja, MD Hartline Journal of Relationship Marketing 9 (3), 117-131, 2010 | 35 | 2010 |
| Entitlement: friend or foe of work-family conflict? MD Laird, JJ Zboja, P Harvey, LM Victoravich, A Narayan Journal of Managerial Psychology 36 (5), 447-460, 2021 | 21 | 2021 |
| An examination of high-frequency cross-selling JJ Zboja, MD Hartline Journal of Relationship Marketing 11 (1), 41-55, 2012 | 20 | 2012 |
| The roles of consumer entitlement, persuasion knowledge, and perceived product knowledge on perceptions of sales pressure JJ Zboja, S Brudvig, MD Laird, RA Clark Journal of Marketing Theory and Practice 29 (4), 435-447, 2021 | 15 | 2021 |
| Cross-selling performance in services: An internal marketing perspective JJ Zboja Dissertation Abstracts International 68 (02), 2006 | 10 | 2006 |
| An emprical examination of customer value proposition implementation M Grimes-Rose, JJ Zboja, MD Laird Industrial Marketing Management 119, 15-26, 2024 | 9 | 2024 |
| A push or a nudge: Understanding consumer perceptions of sales pressure D Haytko, R Clark, J Zboja Rutgers business review 2 (2), 2017 | 7 | 2017 |
| The effectiveness of social media communication of sustainable fashion brands: evidence from consumer engagement C Lang, Q Su, S Xia, J Zboja Atlantic journal of communication 33 (2), 237-256, 2025 | 4 | 2025 |
| The impact of special events and fan–player bonding on identified fan consumption–a study of professional soccer in the USA D Gutierrez, JJ Zboja, K Briggs, KM Sheehan Sport, Business and Management: An International Journal 13 (2), 141-160, 2023 | 4 | 2023 |
| The role of customer loyalty to the salesperson in generating premium revenue for retailers RA Clark, JJ Zboja, CM Voorhees Journal of Applied Marketing Theory 3 (1), 2, 2012 | 4 | 2012 |
Mary Dana LairdAccociate Professor of Management, Creighton UniversityVerified email at creighton.edu
