The whole process so far has been very smooth and straightforward. I was kept informed in every step of the way through regular email updates, so I've always known what was happening. I'm currently... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The whole process so far has been very smooth and straightforward. I was kept informed in every step of the way through regular email updates, so I've always known what was happening. I'm currently... Ver mais
A empresa respondeu
My experience from beginning to end was amazing thanks to Tariq. He helped me navigate through all the stages in order to choose the right car for me. I’m disabled and have quite a few necessary adapt... Ver mais
A empresa respondeu
I had a fantastic experience getting my car through the salary sacrifice scheme at work. The whole process was incredibly quick and easy from start to finish. Communication was excellent throughout, a... Ver mais
A empresa respondeu
Options and extensions are amazingly straightforward. My call on both occasions were answered incredibly quickly. Answers and support I needed was given to me with no problems. Pyrique from Order Mana... Ver mais
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Escrito pela empresa
Since 2008, we’ve supported more than 100,000 drivers in making the switch to cleaner motoring. Our focus has always been on reducing environmental impact while making new, reliable and low emission cars accessible to as many people as possible.
Today, we’re proud to run the UK’s largest salary sacrifice car benefit scheme, with the lowest average CO₂ emissions of any FN50 fleet. With over 2,800 employer customers, we’re recognised as the Car Benefit Experts — offering deep experience, compliant scheme management and a driver experience built on trust, clarity and support.
Hatters Lane, WD18 8YF, Watford, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really good and helpful extremely polite
They make it easy with responsive and helpful customer service if needed.
Consistent communication throughout the whole process. Order process was easy to complete and done with minimal fuss. Highly recommended.
Tusker strikes again. This time they booked me into a garage for a service & brake fluid change that isn’t equipped to do these things for sn EV Mini. Nice one Tusker. Another four hours of my life I won’t get back.
The team helped a lot. Made it really simple and were very efficient. Thank you
Excellent service throughout the simple process. Simona, exceptionally helpful with everything. Nice to deal with a company like this.
Have had a company car on salary sacrifice and upon returning we had mis-placed one of the keys, well one of our children had.
Our car was collected on the last day of June, and inspection report from Tusker send on the 8th of July advising one key missing and a £££ charge to be paid. On the 18th of July the second key was located and notification forward to Tusker.
I followed up with a call on the 22nd as not had a response and was informed the car had already been passed onto auction and no longer with Tusker and nothing could be done and the fee for the second key could not be refunded. How do you not know who you passed the car onto and how do you not have their contact details? Strange..
I appreciate we lost the key, we are busy working parents with two children under 10yrs old, they keep us busy, sometimes cause us an issue or two but we always try to resolve, it seems Tusker business lacks the business ethics and values to support their customers, past and possibly present.
HIGHLY Recommend as a business or individual you look elsewhere for your vehicle needs.
Resposta da Tusker
Yasmin was very helpful and knowledgeable. She answered all my queries thoroughly and efficiently, and offered to add her name to my account so I could contact her directly if I had further questions about my renewal - a very simple action which is greatly appreciated and demonstrates excellent customer service!
Easy to navigate website, full car information, very easy ordering system.
Very helpful staff as usual and they will call you back also with updates that they promised that they will get back
Always an A1 service with Tusker. Any queries or questions are always handled professionally and promptly. Thank you.
Spoke with Tamsyn who was very helpful and resolved my enquiry
There are a lot of hidden penalties. I am being charged a significant amount for going over the expected mileage. Should have borrowed the money to buy a car.
Resposta da Tusker
I spent around 20 minutes making some general enquiries before placing an order later this week. Nicole C was extremely helpful, professional, and knowledgeable throughout. She answered all of my questions thoroughly and provided clear, comprehensive information, making the process straightforward and enjoyable. Excellent customer service.
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