Land Rover Opiniões 

I bought a brand new Range Rover Evoque Plug-In Hybrid last year — this is my 7th brand new car, so I know what to expect from a premium brand. Right from delivery, the seat covers arrived with deep wrinkles and creases across the seats. With under 2,000 miles on the clock, the seats already look like they belong in a 10-year-old vehicle — completely unacceptable for a premium car.

I have been trying to resolve this for a long time. All I get is endless appointments, excuses, and no real progress. Nobody takes ownership, nobody calls back, and nobody at Land Rover UK or the dealership is actually helping me. In this price bracket and premium segment, this level of build quality and customer support is simply shocking.

I expected luxury, durability, and aftersales care — instead I’ve been met with silence and poor quality. Very disappointed.

We had vicky. Lovely customer service could answer all the questions other places couldn’t, great knowledge. Thank you so much!

ONE OF THE WORST VEHICLE OWNERSHIP EXPERIENCES I HAVE EVER HAD

I genuinely regret buying this JLR.

This is quite simply the most horrible vehicle I have ever driven and owned. The experience has been extremely stressful, expensive and, most importantly, deeply disappointing.

The major issue I have experienced is the timing-chain failure. I have evidence relating to the failure, I have personally experienced the consequences, and I have also become aware of numerous other owners reporting similar timing-chain problems.

Based on my own experience and the evidence I have seen, I find it extremely difficult to understand how customers are expected to have confidence in these engines when such a serious component can fail and potentially result in catastrophic engine damage and thousands of pounds in repair costs.

In my opinion, JLR should be doing far more to investigate and address this issue. If a manufacturer is aware of a recurring safety or reliability concern affecting a significant number of vehicles, I believe customers deserve transparency and appropriate action rather than being left to deal with the consequences individually.

JLR CUSTOMER SERVICE – EQUALLY DISAPPOINTING

Unfortunately, the problems did not stop with the vehicle.

The customer service I have received has been absolutely appalling.

After spending thousands of pounds on what is supposed to be a premium vehicle, I expected a premium level of customer support. Instead, I have found the complaints and escalation process incredibly difficult to navigate.

There should be a clear and effective process for customers experiencing serious mechanical failures. In my experience, there simply has not been an adequate level of support or accountability.

What makes this even more frustrating is that this is not a minor cosmetic issue. We are talking about a major engine-related failure with potentially significant financial consequences.

Customers should not have to fight this hard simply to have a serious complaint properly acknowledged and investigated.

WOULD I BUY ANOTHER JLR?

Absolutely not.

Would I recommend this vehicle to someone else?

Absolutely not.

I have completely lost confidence in the vehicle and, based on my experience, in the level of customer support provided by JLR.

JLR markets itself as a premium manufacturer. In my view, a premium manufacturer should provide premium engineering, reliability and customer service.

My experience has fallen dramatically short of that expectation.

I believe JLR needs to seriously examine how it deals with recurring mechanical problems and how it treats customers when those problems occur.

People spend their hard-earned money on these vehicles trusting the manufacturer. That trust should not disappear the moment something goes wrong.

I am sharing this review because other potential customers deserve to research these issues carefully before making a significant financial commitment.

This has been an extremely expensive, stressful and disappointing experience, and I would strongly advise anyone considering one of these vehicles to do their research into timing-chain issues and JLR's customer-support process before buying.

JLR should be ashamed of the experience I have had as a customer.
And funny enough they don't have a complaint procedure so you'd deal with with that crap car!!

Aan een Land Rover Defender Classic, die altijd volgens voorschrift door officiële JLR dealers in Nederland is onderhouden (service boekje en alle rekeningen aanwezig) wordt opeens geen service meer verricht door Breeland (JLR). Kennis en kunde van de Land Rover Defender zou ontbreken, gereedschap niet meer aanwezig zijn en onderdelen niet meer leverbaar. Aantoonbare onwil en onvermogen ging bij het (laatste) montagewerk gepaard met beschadiging en het weglaten van essentieel klein materiaal. Hierop puntsgewijs aangesproken volgde weigering tot herstel en smaad.

Land Rover Defender delivered in March, it broke down with a complete failure having no power to drive, steer or break becoming a hazard in the middle of the road.
Repaired by Land Rover Conwy and returned. Same thing happened again the next day.
Vehicle still being repaired by Land Rover Stockport.
Land Rover not interested they have supplied a death trap having completely failed twice.

Look good but they are unreliable and unsafe!.

I've had 5 Land Rovers / Range Rovers all leased new with only minor issues. I will never have another if you want a safe reliable car get anything but a Land Rover!

Land Rover Approved Used at Southeast Motors Land Rover Brighton

How can this dealership be allowed to sell Approved Used Land Rovers that either haven’t been inspected correctly or they have blatantly lied on official paperwork?

We bought a 2020 Range Rover Sport Autobiography on Wednesday 26/08/2026. We flew down from Scotland to collect the car and on collection of the car we noticed damage on the offside rear quarter panel that wasn’t on the online images. We agreed to accept the car on the premise that we could have the vehicle fixed at a local bodyshop in Scotland.

When we got the vehicle back to Scotland we noticed that there was sign of poorly repaired previous damage on the car.

When our local bodyshop carried out a visual inspection of the vehicle they reported that this vehicle had been involved in a major rear end shunt and has been poorly repaired.

Plastic panels with tool marks, panels not fitted correctly. A space between the bumper one the boot floor on the offside of the boot where you can fit your finger in. The rear tail gate is totally misaligned with the quarter panel.

The electric tail-lift is struggling to raise the boot lid. Behind the bumper the cables have been cable tied, have Land Rover started tidying cables using cable ties to store cable.

This vehicle was sold by this dealership as Land Rover Approved. My question to your dealership is who inspected this vehicle? Because this should never have made it through an approved used inspection.

When we got home, and the car was warm on pull off we noticed a load bang on pull off, either an issue with the transfer box or the differential we believe.

I offered the dealership a chance to make this right and cancel my finance, or replace our vehicle with a suitable vehicle. However they have offered me a lower spec Land Rover and want me to pay £1500 more to change the car out.

We have requested the detailed approved used Land Rover inspection documents. Because whoever inspected this vehicle is either absolutely corrupt or they are totally inept.

Tomorrow we will book a full mechanical and damage inspection from Lairds Assessors before we return this car to Land Rover Brighton. As well as getting a full MOT of this vehicle. As we cannot trust anything that this establishment puts to paper. We will be sending our findings to Land Rover Uk, FCA, Trading Standards, The DVSA as I firmly believe that all inspections and the MOT have been either negligent or in favour of the garage.

Someone’s head need to roll for this, Southeast Motors Land Rover Brighton are a massive let down and I believe they have sold me a vehicle that hasn’t been properly inspected. Please note the initial bodyshop quote to fix the paint correctly and the small piece of damage we noted on the car on collection is already estimated at £3800, which after a full inspection I fully expect to run into the tens of thousands.

Hallo,
Jetzt möchte ich euch meine Erfahrung mit RR Evoque mitteilen. Ich hatte bis vor 4 Wochen einen RR, Bj. 2015, 110000 km. In den 11 Jahren war ich kein einziges Mal wegen eines Defektes o. ä. In der Werkstatt.
Ich habe alle Kundendienste regelmäßig gemacht und die Verschleißteile austauschen lassen.
Nun habe ich mir den Evoque P300e gekauft und hoffe auch mit diesem solch gute Erfahrungen zu machen.

Defender nuova (Aprile 2026): problema riscontrato su strada, ma nessuna soluzione da Land Rover

Scrivo questa recensione con particolare dispiacere perché sono proprietario di una Land Rover Defender 90 3.0D immatricolata l’8 aprile 2026 e considero l’auto splendida. Mi piace moltissimo sotto tanti aspetti ed è proprio questo a rendere ancora più frustrante la gestione del problema che sto riscontrando.

Nell’utilizzo quotidiano, soprattutto nel traffico e a bassi regimi, indicativamente fra 1.000 e 1.500 giri/min, l’auto manifesta continui piccoli “rimbalzi”/singhiozzi, particolarmente avvertibili quando il cambio automatico scala. Il regime oscilla e la marcia perde quella fluidità che mi aspetterei da una vettura di questo livello.

La cronologia è molto semplice.

Il 15 giugno 2026 la vettura viene sottoposta a una prima verifica presso l’assistenza autorizzata Englandstar di Roma.

Il 14 luglio 2026 viene effettuata una seconda verifica.

In entrambi i casi la diagnostica elettronica non evidenzia errori. Tuttavia, l’anomalia viene riscontrata durante la prova su strada. È esattamente quanto ho successivamente comunicato per iscritto a Jaguar Land Rover.

Avevo inoltre formalizzato la segnalazione chiedendo una verifica diagnostica completa e di controllare l’eventuale esistenza di aggiornamenti software, casi analoghi, campagne o bollettini tecnici relativi al fenomeno.

Su indicazione dell’assistenza, il 21 luglio contatto quindi direttamente Jaguar Land Rover chiedendo come risolvere il problema.

Il 23 luglio 2026 il Centro Relazioni Clienti JLR mi risponde che, non essendo stati rilevati errori o anomalie durante le attività diagnostiche, in assenza di evidenze diagnostiche non è possibile dare seguito alla mia richiesta, invitandomi a ricoverare nuovamente il veicolo qualora il problema dovesse ripresentarsi.

Il problema è che il fenomeno continua a presentarsi nell’utilizzo quotidiano ed era già stato avvertito durante una prova su strada.

A questo si aggiunge un elemento che ritengo Land Rover dovrebbe quantomeno approfondire: ho avuto modo di confrontarmi con un altro cliente che ha ritirato un Defender dello stesso modello circa una settimana prima del mio e che mi ha riferito di riscontrare lo stesso problema.

Non affermo che i due casi abbiano necessariamente la stessa causa tecnica: questo spetta a Land Rover stabilirlo. Ma proprio l’esistenza di una segnalazione analoga su un’altra vettura identica dovrebbe, a mio avviso, essere un motivo in più per approfondire il fenomeno.

Da cliente mi pongo quindi una domanda molto semplice: se un comportamento anomalo è concretamente percepibile durante la guida ma non genera un codice di errore in centralina, l’indagine tecnica può davvero fermarsi all’esito della diagnostica elettronica?

Non pretendo di conoscere la causa e non voglio sostituirmi ai tecnici. Mi aspetterei però che il costruttore, di fronte a un problema ripetutamente segnalato su una vettura praticamente nuova, supportasse la propria rete assistenziale nell’effettuare gli approfondimenti necessari per individuarne origine e soluzione.

La cosa che mi dispiace maggiormente è che adoro questa Defender. La trovo una macchina splendida e sotto moltissimi aspetti è esattamente l’auto che desideravo. Ma guidarla quotidianamente nel traffico avvertendo continuamente questo rimbalzo/singhiozzo fra 1.000 e 1.500 giri compromette inevitabilmente il piacere di guida, generando vera frustrazione.

Devo quindi aggiungere una considerazione molto semplice da consumatore: se prima dell’acquisto avessi saputo dell’esistenza di questo problema e, soprattutto, avessi saputo quale sarebbe stato il supporto ricevuto dal concessionario e da Land Rover Italia nel tentativo di risolverlo in garanzia, non avrei acquistato l’auto.

Non chiedo altro che una presa in carico tecnica concreta del problema e una soluzione definitiva in garanzia.

Spero sinceramente che Land Rover decida di approfondire il caso. Se il problema verrà individuato e risolto, sarò il primo ad aggiornare questa recensione riportando anche l’esito positivo.

“Buy a Range Rover for vanity, not for sanity.” Unfortunately, after my experience, that saying rings very true.

If you are considering buying a Range Rover, I would strongly recommend thinking again.

I have owned mine for around six months and it has spent more than half of that time in the garage.

It went into Stratstone Milton Keynes on 27th May for what was supposed to be a one-day job. It is now the end of August, over three months later, and I still don’t even have a confirmed date for when I will get my vehicle back.

It has been issue after issue after issue. Every time you think you are getting somewhere, something else seems to go wrong or another delay appears.

This isn’t a cheap vehicle. You buy a Range Rover Sport expecting a premium product and a premium ownership experience. Instead, I have spent more than half of my ownership without the vehicle.

Three months to deal with something originally booked in for one day — and still no confirmed return date — is frankly ridiculous.

So, to anyone reading reviews because you’re thinking about buying a Range Rover: DON’T.

However good they look and however nice they are when they’re working, none of that matters when the vehicle spends months sitting at a dealership.

“Buy a Range Rover for vanity, not for sanity.” I wish I’d listened.

I certainly won’t be buying another Range Rover and as soon as I get it back I’ll be selling it whilst losing roughly £5,000 worth of depreciation from it just sitting in the garage.

I will update this review when I eventually get the vehicle back with the final amount of time it spent off the road.

Massive claim incoming.

Bonjour
Après un achat de plus de 30 000€ il y a 8 mois je me retrouve à faire des frais pour des changements de plaquettes de freins arrières et une vidange à prévoir après une contre visite chez le concessionnaire range rover Lille le vendeur Tom ainsi que son chef d atelier qui me certifie que ce n’est pas avant 2 ans
Je trouve cela honteux et malhonnête de leurs parts
Mais bien sûr le véhicule est payer donc maintenant on s’en fou complètement
C’est de l arnaque pur est simple

Had Land Rovers for 17 years but the “service” from Land Rover assist following a recent accident was dreadful - no use, no help - certainly didn’t feel like a valued customer.

We bought a Brand new 2024 Range Rover Autobiography. It's been in the shop 8 times (excluding services), for a total of 61 days - and counting. It's been in the shop now since 7/31, and they can't fix it....

Land Rover claims it's not a LEMON!

Buyer beware. Terrible company. Putting profits ahead of customer satisfaction.

Super big harrassement with complicity of instagram

Suite à une intervention sur mon véhicule range rover évoque avec une panne (perte de performance moteur) la conssetion Land rover Villeneuve d'Ascq n'a pû résoudre ce problème après 15 jours immobilisation et 12 heures intervention sur celui ci avec une facture de 2000,00€ sans résoudre ce problème.
Tout le baratin de cette conssetion "il faut poursuivre les recherches Mr" ça ce voit que c'est une conssetion PRENIUM,la relation client est très décevante manque de respect de c'est client.
Une Direction avec une très grande négligence.
Malheureusement le personnel en compati.
Très déçu ne recommande pas cette conssetion di LAND ROVER PRENIUM.
Mr Helle Fabrice.

My car was stolen in 2025, I recovered it and paid to have it repaired….. Land Rover sent me an invite for a security update. I arrived to the local garage who said the booking existed but there is no update avaliable. The garage gave me the phone number for ‘Client Care’ at Land Rover. Who promptly called me a liar and said it was a ‘bogus site’. They have since ignored every call and email. Clearly not when the garage has the booking on their system! I can still go on LR website now where it says ‘security update - doc’…… what a clown show, no wonder they get a bad reputation. The franchise garage was great (Bristol) so don’t want to bring them into this complaint.

They should be ashamed to over such a crap log in system!! Get kids off the street , they will know how to do it, unlike you Overpaid Morons
Rivals offer proper login , ie if it knows your phone number it easy and automatic

Discovery that I purchased is full of faults. Going to have to reject the car

Voiture en panne 48 heures après sa livraison pour défaut de boite , la garantie Land Rover ne veut pas prendre en charge cette panne et Land Rover Villeneuve d'Ascq encore moins car "personne n'est responsable "...!!!!
Eviter à tout prix ce concessionnaire qui n'est pas fiable et qui ne veut pas prendre ses responsabilités !! Son "accréditation " Land Rover devrait lui être retiré car en plus l'atelier ne semble pas fiable donc attention à vos révisions ...!!!

Land Rover España no reconoce los defectos de fabricación y se niegan a repararlos a pesar de haber evidencia de que el día que se fabricó el vehículo es de público conocimiento que hubo defectos de producción y salieron vehículos con el mismo defecto en el mismo turno de fabricación que fue ensamblado el mío

We have a 2024 Discovery Sport. Our first experience was buying it from Marshalls JLR in Cambridge. This was a bad experience. We had to threaten legal action to get them to fit a tow bar that we had paid for. The car has broken down twice this year. FIrst the alternator drive band broke, then a connection to the fuel pump came disconnected. Both manufacturing errors. The roadside assistance from Land Rover has been excellent. On both occasions a van turned up in hours. The first fault was fixed, but the fuel pump could not be sorted at the roadside. The roadside assistance guy did really well. First he advised us not to send the car to Marshalls in Cambridge because they are widely known to be useless and have a four month wait for repairs. He sent the car to Taylors Service Centre in Dunmow. They were excellent, diagnosed the fault and repaired it quickly. They lent us a good Evoque. Also the roadside guy arranged taxis to pick up our children, and get us to Dunmow. All this was done without charge.
The conclusion; Be very careful which Land Rover service centre you use. JLR Roadside assistance is excellent; this compensates to some extent for the fact that the cars are not very reliable.