Bom dia! Para quem como eu nao tem experiencia no mercado bolsista, resolvi investir algumas poupança na plataforma Etoro, na opçao de " copiar Etoro traders" e estou muito satisfeitso com o... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fui cliente desta Plataforma EToro e sai com uma grande desilusão. Solicitaram-me comprovativo de morada, coisa que outras plataformas não exigem. Mas foram demasiado exigentes, pois os documentos qu... Ver mais
A empresa respondeu
Minha experiencia com a eToro ao longo dos últimos 6 anos tem sido francamente positiva, de tal maneira que penso reforçar as minhas posições nesta plataforma. É tudo muito simples e intuitivo dentro... Ver mais
A empresa respondeu
Evento espetacularmente organizado, com grande investimento da eToro em tempo e ações para os seus Clientes, com muito boas componentes de network e de informação para investidores. Notou-se um esfor... Ver mais
A empresa respondeu
Informações sobre a empresa
- Serviço de investimentos
- Serviços de criptomoeda
- Corrector financeiro
- Empresa de investimentos
- Corrector de bolsa
Sobre eToro
Escrito pela empresa
Some FAQs
About Account Verification
Verification in eToro will take approximately up to 5 business days if all the required documents are submitted.
During this time our teams will be going over the details and documents that have been submitted to make sure we verify your account according to the latest regulatory requirements.
Should we require any further information, we will be sending you an email to the registered email address with the required additions. These might include any issues with the documents submitted like a lack of details, or a problem with the eligibility of the document.
These are regulatory obligations from eToro as a regulated financial institution.
On Deposits at eToro
Deposits on eToro are divided into instant payment methods and ones that might take longer like a Bank Transfer.
Instant payments like Credit Card, e-wallets and others will appear immediately on your eToro account.
Other methods might take several business days to arrive depending on the payment provider chosen. When sending a Bank Transfer, please make sure to take the bank details from the eToro platform according to the chosen currency.
It is of the utmost importance to include the unique Transaction ID to allow eToro to efficiently recognize the transfer and credit your investing account.
Caution - 3rd party payments are prohibited. eToro will ONLY accept payments done from a method of payment under the eToro account owner’s name.
Business Accounts - Business related funds should ONLY be sent once a Corporate Account is established. Please contact our customer service teams here: https://www.etoro.com/customer-service/ for guidance on opening a Corporate Account BEFORE depositing.
Key points on Withdrawals at eToro
Withdrawals at eToro have a flat fee of $5 USD. *Except in the USA where we do NOT charge a withdrawal fee.
A withdrawal in eToro has 2 stages. Once received, the request to withdraw will be processed by our teams within 2 business days.
Following the processing, a withdrawal will take an additional 3-8 business days until the funds arrive to the used method of payment.
It is important to note that this time period depends entirely on the payment service provider.
Emails will be sent at both stages confirming the request was received, that the withdrawal has been processed and to which method of payment it was withdrawn.
If for any reason, the withdrawal is not processed, we will send an email with all the details. Users can track the status of their withdrawals here: https://www.etoro.com/portfolio/history/cashflows
Our customer service team is available via https://www.etoro.com/customer-service/ to assist should there be any issue that might arise.
Exploring eToro's Virtual Account
eToro provides all registered users with a Virtual account that perfectly imitates the real account with an initial amount of $100,000 to trial the platform without risking users’ own funds.
This is a safe environment to learn all about the platform and its unique features like CopyTrading, Smart Portfolios and more.
All about Trading/Market Disruptions
Trading disruptions are situations in which markets cease to function regularly, usually defined by fast and extensive movements in the market. There is no one specific reason for this - they can derive from unusual trading (such as a crash or a pump) or physical threats to the stock market.
No matter what the case is, trading disruptions are a result of the unusual conditions in the market, which can cause panic and disruptions to trading.
Why you might not be able to open or close a position during a market disruption
- Lack of liquidity, or inability to receive pricing from our liquidity providers
- A stock might be halted by the exchange
- Inability to open SELL positions due to an asset being “unborrowable”
- An unborrowable asset is an asset that won’t be lent out to short-sellers, which might happen when there is no one willing to lend out the asset.
- Extreme volatility on different asset types.
On eToro, the SELL side is not available when the asset is unborrowable.
To know more on the difference between SELL and closing a position on eToro, go here: https://www.etoro.com/trading/buy-sell-and-close-position/
In general, when an asset is not available during halting periods, set order rates that are triggered (Stop Loss, Take Profit) during the halt will be executed on the next available executable rate when trading resumes.
If you cannot find an answer to your question here, our Help Center may have all the answers you need: https://www.etoro.com/customer-service/help/
With more than 25 million users from over 140 countries and more than 3000 financial instruments including stocks, commodities, crypto, indices, and ETFs, eToro continues to revolutionize online investing.
Informações de contacto
London, Reino Unido
- https://www.etoro.com/customer-service/
- www.etoro.com
Informação importante
4,1
Bom
32 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bom dia!
Bom dia!
Para quem como eu nao tem experiencia no mercado bolsista, resolvi investir algumas poupança na plataforma Etoro, na opçao de " copiar Etoro traders" e estou muito satisfeitso com o desempenho da minha carteira!
Penso que nao existe outra plataforma com esta opçao!
Recomendo a todos!
Obrigado
Cesar Curado-Leiria-Portugal
1 de maio de 2026
Opinião espontânea
Resposta da eToro
Cesar, que bom saber da sua satisfação!
Resposta rápida e objetiva
15 de abril de 2026
Resposta da eToro
Fábio, agradecemos pelo seu feedback positivo!
Rapida explicação
Explicação rapida sobre os pontos que estava perguntando.
6 de janeiro de 2026
Opinião espontânea
Resposta da eToro
Hello Diego,
Thank you for your feedback, and we're glad the explanation was quick and effective.
Cheers!
Maria
Resposta da eToro
Hello Henrique,
Thank you for your positive feedback regarding the support you received! It's great to know you had a good experience with our team.
Cheers!
Maria
Etoro fácil…
Fácil de investir, e não apostar, e com boas indicações da plataforma
5 de agosto de 2025
Opinião espontânea
Resposta da eToro
Hello there,
Please note that eToro is a regulated multi-asset investment platform, not a betting site. We suggest using the Virtual Account to practice your strategies before investing real money. For further learning, consider visiting our eToro Academy at https://etoro.tw/4fxSl7t.
All the best!
Maria
Resposta da eToro
Hello Samuel,
We appreciate your feedback and are pleased to know that you find eToro easy and practical to use. We look forward to continuing to provide you with a 5-star experience!
Cheers!
Maria
Tem minha conta limitada desde ano passado e meu dinheiro preso…
Tem minha conta limitada desde ano passado e meu dinheiro preso, a eu não consigo levantar. Fazem perguntas eu respondo, passa meses voltam a fazer as mesmas perguntas. Quero meu dinheiro.
ticket 06806063. Não sei aonde disse que enviou em contacto. No entanto deixo número do ticket
6 de junho de 2025
Opinião espontânea
Resposta da eToro
Hello Dalila,
Thank you for sharing your information. We have escalated your case to the appropriate teams for further support.
If you'd like to arrange a call with a Customer Service agent, please book an appointment using this link: https://calendly.com/etoro-customer-service.
Best regards,
Maria
------------------------------------------------------------------
Hello Dalila,
We understand your disappointment regarding your account limitation and the customer service experience you received. This falls short of the quality of service we aim to provide, and we are eager to help you. Kindly provide specific details to verify your experience and we will escalate your case. We have contacted you through Trustpilot asking for your username or ticket number and await your response.
Best regards,
Maria
Resposta da eToro
Hello Monteiro,
Thank you for your positive feedback! We encourage you to check out our eToro Academy at https://etoro.tw/3RZc84X for resources that can boost your skills and potentially lead to a 5-star experience.
Happy Investing!
Maria
uma das melhores corretoras.
28 de março de 2025
Opinião espontânea
Resposta da eToro
Hello William,
We appreciate your positive feedback!
Happy Investing!
Maria
Ajuda tax report
O Guidon Frydman, ajudou-me rápido e objetivamente. Agradeço
19 de março de 2025
Opinião espontânea
Resposta da eToro
Hello José,
Thank you for your feedback! We're glad to know that Mr. Frydman offered you helpful and impartial support.
All the best!
Maria
Nunca mais vou utilizar a plataforma EToro
Fui cliente desta Plataforma EToro e sai com uma grande desilusão. Solicitaram-me comprovativo de morada, coisa que outras plataformas não exigem. Mas foram demasiado exigentes, pois os documentos que enviei nunca serviam. No final considero que fui tratado com grande desconfiança, algo que considero inaceitável e intolerável, pois após ter feito um investimento inicial, nunca fiz quaisquer transações, por isso é incompreensível a forma como fui tratado.
Não voltarei a utilizar esta plataforma.
17 de fevereiro de 2025
Opinião espontânea
Resposta da eToro
Hello Nuno,
Thank you for expressing your concerns. We sincerely apologize for any inconvenience. Please know that as a multi-regulated financial entity, we follow stringent verification protocols required by our regulators to comply with anti-money laundering laws, among others, and ensure clients' account security.
Depositing prior to account verification is optional, and each client can choose whether to make a deposit before their account is verified.
We regret that your experience was not satisfactory, and we hope this message clarifies the reasons behind our verification protocol. Thank you for your understanding.
Best regards,
Maria
Guidon Fridman
Foi um atendimento simples e direto.
Sem enrolação.
Sem muita burocracia.
Respondeu todas as minhas perguntas!
5 de fevereiro de 2025
Opinião espontânea
Resposta da eToro
Hello Renan,
Thank you for sharing your feedback. We’re glad to hear you received clear and efficient service from Mr. Fridman and that all your questions were addressed. Wishing you a continued 5-star experience with us!
Happy Investing!
Maria
I'm Jose_silva and my account manager…
I'm Jose_silva and my account manager Itzel Espinosa.
Great :)
13 de janeiro de 2025
Opinião espontânea
Resposta da eToro
Hello José,
Thank you for your review! We're thrilled you have a great Account Manager.
Best wishes,
Maria
Com taxas e taxinhas arranjar maneira de ficar com os lucros todos
investi 760,00, estava com ganho de aprox. 90,00€ e com taxas e taxinhas e esquemas, quando levantei os fundos rendeu apenas 3€
1 de outubro de 2024
Opinião espontânea
Resposta da eToro
Hello there,
We requested your username or ticket number to assist with your issue but haven't received a response. We can't escalate your case without this information.
Please share your username or ticket number with our Social Team on X (Twitter) or Facebook for further help.
Best regards,
Maria
---------------------------------------------------------------
Hello there,
We’re sorry to hear about your experience. While our platform operates in USD, conversion fees apply for deposits and withdrawals in other currencies. For more information on these fees, please visit our Fees Page under 'Conversion fees' ➡️ https://etoro.tw/4gS3a4H. These fees vary based on payment method, currency, and eToro Club level. Please note that there is a flat $5 withdrawal fee for any amount.
To provide you with the best support and maintain transparency, we kindly ask reviewers to verify their experience by sharing their details. We've sent you a private message on Trustpilot for your username or ticket number so we can look into your case. Please reach out to us at your earliest convenience.
Best regards,
Maria
Ariel is a great guy.
Ariel is a great guy.
He is knowledgeable on investment topics and a great person to chat with.
27 de junho de 2024
Opinião espontânea
Resposta da eToro
Hello Rapha,
We appreciate your positive feedback and are happy to hear you're satisfied with the service provided by Mr. Lubliner, your Account Manager.
All the best!
Maria
Tudo muito transparente
Tudo muito transparente, e sempre disponiveis para ensinar a investir da melhor maneira.
4 de julho de 2024
Opinião espontânea
Resposta da eToro
Hello Pedro,
We're glad to hear you're happy with our service! Thank you for your positive feedback.
Happy Investing!
Maria
A experiência foi bem construtiva no…
A experiência foi bem construtiva no sentido de troca de conhecimentos e conhecer cada vez mais sobre os produtos e serviços da e-Toro é sempre muitom importante
26 de junho de 2024
Opinião espontânea
Resposta da eToro
Hello Ricardo,
We're happy you had a positive experience at our event and gained more insights into our products and services. Thank you for sharing your feedback!
All the best!
Maria
Easy to use
Easy to use, great suport and good transparency on all transations.
3 de julho de 2024
Opinião espontânea
Resposta da eToro
Hello Luis,
We're pleased you find our platform easy to use and enjoy our services. Thank you for sharing your feedback!
Happy Investing!
Maria
Contacto esclarecedor e bem informado…
Contacto esclarecedor e bem informado relativamente sobre instrumentos financeiros do meu interesse.
27 de junho de 2024
Opinião espontânea
Resposta da eToro
Hello Joaquim,
Thank you for sharing your positive feedback! We are pleased to hear you are satisfied with the information received from our team.
Cheers!
Maria
Profissional exemplar.
Foi muito boa a experiência com a Alice, solícita, com rápidas respostas via e-mail e sempre disposta em me ajudar. Sinto que estou em boas mãos com ela.
10 de maio de 2024
Opinião espontânea
Resposta da eToro
Hello Igor,
We value your feedback and are pleased to hear you are having a positive experience with your Account Manager, Alice. Thank you for choosing eToro.
All the best!
Maria
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.