Not good
Not good. Firstly we have travelled with Jet2 many times without any problems and would recommend the company. The holiday booking, insurance, taxi transfers, Jet2 app and contact details are all consistently very good. We also love Portugal and have stayed at the Dom Pedro Villamoura at least 6 times over the years. The room was of a good standard and the maid did clean the room well. On the second and third night of 9 nights I noticed a small spot of blood on the clean bedsheet. I thought it was my fault and I had scratched my leg. Later during our stay, we both noticed small black insects in the bed and on the headboard. We didn’t know what these were and brushed them off. The day we came home I was covered in red itchy spots and my wife broke out in similar spots the next day. We were very itchy and uncomfortable and on researching the insects – as I had taken a picture (and video), learned they were bed bugs and we had both been bitten many times. It is a week since our holiday and we are still suffering badly from the itchy spots on arms, legs and face and taking anti histamines and gel rubs which is helping.
We will book again with Jet2 but unfortunately, we will not be back in this hotel.