Arnold Clark Opiniões 

194 181
TrustScore: 4.5 em 5

4,7

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Informações sobre a empresa

  1. Concessionário auto

Sobre Arnold Clark

Escrito pela empresa

Our story

Founded in 1954, Arnold Clark is the UK’s largest independent, family-run car retailer. The company started with a single-car showroom on Glasgow’s Park Road, given flight by its founder’s simple philosophy: to offer genuine value for money and customer service of the highest level.

Nowadays, Arnold Clark has over 180 branches across the UK – selling over 200,000 cars a year in locations stretching from Elgin to Southampton. With over 20,000 used cars, new cars, nearly new cars, new vans and used vans in stock at any one time, customers can buy their next vehicle in branch or even online from the comfort of home with Click & Collect. The company continues to stand apart from its competitors thanks to its industry-leading ‘Best Deal Guarantee’ – a commitment to offering customers the best used car deals in the UK.

Beyond car sales

And while Arnold Clark is a name that’s synonymous with vehicle sales, there’s much more to the business than you see on the showroom floor. The Group offers everything that a customer might need for the onward journey, with parts and servicing departments, an accident repairs division, and insurance services.

Driving the EV future

The company has also significantly invested in EV technology and the future of the automotive industry – launching its own UK-wide, ultra-rapid charging network with over 500 charge points, and acquiring EV charge point installation provider Bumblebee. Since taking these steps, Arnold Clark has been recognised for its commitment and investment in EVs – winning ‘EV Retailer of the Year’ at the Motor Trader Awards in 2022, the ‘Innovation Award’ at the Auto Trader Retailer Awards in 2023 and EV Advocate of the Year at the AM Awards 2026.

Continued expansion

The Group continues to expand its footprint with a vehicle rental and fleet management operation (Arnold Clark Car & Van Rental and Arnold Clark Leasing), vehicle auction division (Central Car Auctions), security alarm and fire safety provider (Assure Alarms), EV charge point provider (Bumblebee) as well as an industry-leading training group (GTG Training). With five dedicated training centres across the UK, GTG Training provides high-quality training courses and education across a wide range of disciplines, including Business Skills, Computer & IT, Health & Safety, Transport & Logistics and Automotive Technical.

Giving back to our communities

And while its business operations continue to flourish, Arnold Clark remains committed to giving back to the communities it serves and supports. This is demonstrated through its continued support of local schools, charities, community groups and sports teams through initiatives like the Community Fund and Gear Up For Sport, as well as high-level sponsorships of events like the Kiltwalk. Since its launch in March 2021, the Community Fund has helped over 20,000 organisations across the UK from a wide range of backgrounds.

Recognised for excellence

Recognised by many industry figureheads over the years, Arnold Clark has received many accolades for its innovative and forward-thinking approach to car sales – including from the AM Awards, Motor Trader Awards, Auto Trader Retailer Awards, Autocar Awards and more. To learn more about Arnold Clark, visit www.ArnoldClark.com

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Arnold Clark

Escrito pela empresa

We care
At Arnold Clark, our policy is to treat all customers fairly and with the utmost respect, whether in person or on social media. Your opinion matters to us and we always welcome your feedback. Tell us what you think of our service on Trustpilot; what you loved and what we could do better. All of it helps us to improve as a company and to give you the best customer service we can. And, your reviews help other customers, too.
Everything you need for your car
As well as great deals on new and used cars, we also offer parts, servicing and repairs, as well as aftercare products, manufacturer-approved accessories and valeting services. Whatever your motoring needs, we can help.
Arnold Clark Car & Van Rental
Arnold Clark Car & Van Rental is part of the Arnold Clark Group – Europe’s largest independent car retailer – and provides flexible vehicle hire solutions for customers across the UK. Founded in 1963 with a fleet of just 12 vehicles, the business has grown to operate more than 35 rental branches nationwide. Serving customers from Glasgow to London, Arnold Clark Car & Van Rental offers a wide range of vehicles for both personal and business use. In addition to short- and long-term vehicle hire, the company provides tailored rental solutions for businesses, flexible fleet options and dual control hire for learners. Backed by decades of industry expertise, Arnold Clark Car & Van Rental continues to deliver exceptional choice, value and customer service to customers from across the UK and around the world.
Motability
Arnold Clark has been part of the Motability scheme since 2006, and we’re proud to offer Motability advice and deals at all our franchised branches, with a wide range of vehicles to suit every lifestyle.
Helping in the community
As a company we always aim to give back to our local communities and support a number of grassroots organisations. We’ve partnered with charities such as the road safety initiative Good Egg, as well as Cash for Kids and the Kiltwalk.

The Deal Drop

There’s never been a better time to upgrade.

There’s never been a better time to upgrade.

Our Deal Drop has landed. Get that new-car feeling, without the new car price! Explore a wide range of nearly new and used cars – all with low mileage – and save thousands on cost new.

Plus, get a home charger from just £549 when you buy a fully electric used car.

Don’t miss out – shop at ArnoldClark.com today!


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

194 mil opiniões

5 estrelas
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3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(194 181)

20 679 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

O processo de compra foi confuso

O processo de compra foi confuso — dividido entre duas pessoas, então tive que repetir as mesmas formalidades, o que foi uma perda de tempo.

Na coleta, os pneus estavam mal inflados. A desculpa dada foi “o clima”, o que é ridículo. Então tivemos que resolver a pressão dos pneus mais tarde naquela noite, em vez de aproveitar o carro novo.

Perder uma verificação de segurança tão básica é inaceitável e não é seguro. Má entrega e experiência decepcionante.

14 de janeiro de 2026
logótipo da Arnold Clark

Resposta da Arnold Clark

Hello,
Thank you for sharing your feedback with us. I’m really sorry to hear about the confusion during the purchase process and the issues you experienced at collection. I understand how disappointing and inconvenient this must have been.
I’ve now passed your comments directly to our Customer Services team so they can review the situation in full and follow up with you. They’ll be in touch to discuss this further and ensure your concerns are properly addressed.

Arnold Clark Team

Classificada 5 em 5 estrelas

Supportive

Supportive, profissional and punctual .

3 de abril de 2024
logótipo da Arnold Clark

Resposta da Arnold Clark

We strive to provide excellent service for each of our customers and it’s great to hear this was reflected here. Thank you for sharing your review with us.

Arnold Clark Team

Classificada 1 em 5 estrelas

Espero que isso nao volta acontecer

Eu fui aldrabado na compra e no processo de asinatura do contrato

25 de janeiro de 2024
logótipo da Arnold Clark

Resposta da Arnold Clark

Hi Leovigildo,

We are sorry to see this is how you felt buying your car. We have passed this review on to the Customer Services department, but you can also reach them at 0141 648 1088 or customerservice@arnoldclark.com.

Arnold Clark Team

Mostrar opiniões em todos os idiomas. (194 181 opiniões)

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