Midjourney’s service didn’t end up being the right fit for me personally — the output just wasn’t what I was looking for. That’s a subjective call on my part, not really a knock on the product its... Ver mais
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Leia as opiniões dos outros
Midjourney is not even the best ai art generator anymore, and I'm so glad they've fallen because their "customer support" is an absolute joke. I've never been treated so horribly by "customer support... Ver mais
Be careful before subscribing. The credits run out very quickly, and you're constantly pushed to spend more money. Even after I cancelled my subscription, I was still charged. The cancellation button... Ver mais
Even when using Claude to prompt it, results are weird, inconsistent. Got 6 usable pictures for a whole month usage, not worth it
Informações sobre a empresa
Escrito pela empresa
Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. Midjourney is focused on design, human infrastructure, and Artificial Intelligence (AI).
Informações de contacto
Estados Unidos da América
- billing@midjourney.com
- www.midjourney.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 21% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Blocked After Renewal With No Clear Explanation or Proper Support
Extremely disappointing experience with Midjourney.
I had two accounts renewed, and both accounts were subsequently blocked. The timing is extremely frustrating, especially because I had just paid/renewed my subscriptions and then lost access to the service.
My accounts were suddenly blocked with a message claiming that I had accessed Midjourney through automation, scripting, third-party tools, or account sharing. However, I was not given any specific evidence, activity, prompt, or explanation showing what supposedly triggered the block.
The biggest problem is the lack of transparency. If a paying customer is being seriously restricted, they deserve to know exactly what they supposedly did wrong. A vague list of possible violations is not a proper explanation.
I submitted appeals through the provided appeal process, but I still have not received a meaningful response or clear confirmation that my appeals were properly reviewed.
And regarding the money I paid after renewing the subscriptions, refund is not even the main issue at this point—the fact that I cannot get a clear response from support is the bigger problem. I paid for the service, access was then blocked, and I am still waiting for an explanation.
I am not asking for special treatment. I am asking for transparency, a proper manual review, and a clear response. If there was a genuine violation, explain specifically what happened. If the block was a mistake, please remove it and restore access.
Midjourney is a paid service, and customers should be able to expect reasonable communication and support when their accounts are blocked.
Please explain the specific reason for the blocks, properly review the appeals, and provide a clear response regarding both the account access and the payments made.
Absolutely horrific "customer support" team
Midjourney is not even the best ai art generator anymore, and I'm so glad they've fallen because their "customer support" is an absolute joke. I've never been treated so horribly by "customer support" by any company Ive ever dealt with. The mods in their support forum aren't just unhelpful, their mods are rude and snarky. They will gaslight you, insult you and threaten you. When I reached out to them about a payment issue and information on their dashboard that was incorrect on their end, the mod threatened to ban me from ever using MJ again. And I had tons of other negative interactions with them. Just use adobe firefly or chatgpt for art generation--it's cheaper and more consistent.
Even when using Claude to prompt it
Even when using Claude to prompt it, results are weird, inconsistent. Got 6 usable pictures for a whole month usage, not worth it
Service wasn’t for me, but respect for how they handle cancellations
Midjourney’s service didn’t end up being the right fit for me personally — the output just wasn’t what I was looking for. That’s a subjective call on my part, not really a knock on the product itself.
What I do want to call out is the cancellation and refund process. No hunting for a hidden “cancel” page buried three menus deep, no forced support ticket just to stop paying. I cancelled easily and got refunded without a fight. In an era where half of SaaS companies treat cancellation like a hostage negotiation, that’s worth recognizing.
Service didn’t work for me, but Midjourney handled the exit like a company that respects its customers. Credit where it’s due
Quality has dropped drastically since I…
Quality has dropped drastically since I last used it a year ago. ChatGPT and Nano Banana are much better for my needs.
cancellation period 365 days
today (Aug 25th 2026) i wanted to cancel my subscription, was possible until (Aug 25th 2027). means a was charged a FULL YEAR, not using this service. i don't mind paying for a couple of weeks, but a full year, i don't get it.
Resposta da midjourney.com
A Bad Experience with Midjourney
My experience with Midjourney has been disappointing I paid for a subscription, but my account was banned because Midjourney thought I was using a bot, even though I created all the images myself and never used any bots or automated tools
I only wanted to make full use of the service I paid for. Being banned for actively using a paid service is very frustrating and not really worth the subscription
be becarefull
Be careful before subscribing. The credits run out very quickly, and you're constantly pushed to spend more money. Even after I cancelled my subscription, I was still charged. The cancellation button didn't work properly, and two days after cancelling, another **€33.20** was taken from my card without any explanation. I had to cancel my bank card because of these unauthorized charges. My experience has been very disappointing. Please be careful.
I have been using MJ for the past four…
I have been using MJ for the past four years. I am an AI film artist. I’m a super user.
MJ has forgotten about its users. This is all too evident in the frequent release of models that are quite frankly no better than 6.1.
But the biggest issue with regards to this company is their arrogance. The level of service from this company is non-existent. If you have a problem with anything don’t write to them because they will never reply.
On discord their service and support is staffed by people who say that they are volunteering for God sake! this is a multimillion dollar company. More often than not I’ve had runs ins on discord with extremely stroppy mods this is not the way to run a company. I am always really polite and they are short, arrogant and always come across that they resent what they do.
A few days ago I cancelled my subscription and I now use nano and grok which I find to be a far better platform all round. Midjourney nowadays is ineffective it’s bot is deaf and it’s lost all direction which is absolutely personified by announcement ref medical scanners. Perhaps they should just close down the art side and stay with that.
MJ either support your users or make it free.
I was one of the first users of…
I was one of the first users of midjourney and was always hyped for its growth but lately it has become a disappointment. Devs don't listen to user suggestions, I keep on prompting and my tokens keep on wasting but never gotten a good image output. I would say that midjourney just couldn't compete with the the latest image generation tools and got left especially due to the difference in the cost of their monthly subscription.
Generating images you wanted has…
Generating images you wanted has improved a lot. Midjourney sometimes fails to create images for no apparent reason. There is no help except a useless chatbot. It is still very imperfect creating hands and feet, understanding what you want in Edit, and adding content with Zoom and pan
Absolutely useless
Absolutely useless. Paying for the video generator is a huge mistake. Try to upload a character or a scene to generate a clip - not a chance. Perfectly designed photos are rejected without any explanation. The only thing it allows usage for is short 5-seconds clips that cant be used for any montage.
Waste of money.
Too expensive for so much frustration
I've been using midjourney for more than three years (massively) and it has always been very frustrating. The developpers never listen to the users and the moderation policy has reached a ridiculous point. A lot of other AI improve their features very fast but not midjourney.
In the same time, I've used a chatgpt free account and I can now create a fantasy character in a few minutes wheareas midjourney requires hundreds of attemps, days of relentless and frustrating attemps!
When my subscription is over, I'm done with midjourney. It's so lame.
Keine möglichkeit zum Testen man wird…
Keine möglichkeit zum Testen man wird nach dem einloggen sofort zu einer bezahloption umgleitet
Amazing quality artworks
Amazing quality artworks, but we need a way for long prompts to be used for V8, a toggle would be nice for long prompts to be accepted,also it would be nice with some kind of age verification to get nsfw prompts, I'm trying to make some soldiers for some military and the ai moderator is denying it because of some keywords like "absurdly muscular" and " intimidating" and that really is a problem, we need to be able to design operators and weapons with these tools in a perfect way, please work on it,other than that it's perfect!!
Paid a monthly subscription and after…
Paid a monthly subscription and after one day am not able to generate any images or videos. It says fast creation will be reseted by next month!! Why I paid monthly subscription then????? This is a scam. Am askining for a refund.
Language
I like experimenting with Midjourney using short prompts. Today I used 'Aotearoa' which is the Maori name of New Zealand and was pleasantly surprised to get four landscape images that could be of New Zealand, one of which included a Maori sculpture of an eagle - Magic
Been using midjourney for over 3 years…
Been using midjourney for over 3 years now. It's great, it can bring to life my craziest concepts. Prompting here is a bit different than other Ai's, so you gotta learn first. Animation option still a bit limited but Ive done a few ad Reels with mj clips and real life clips and they look fine.
The biggest strategic scammers company…
The biggest strategic scammers company I ever see. I bought standard subscription and without using it for a sec I got a message that my account is suspended due to automation, bot or third party. None of the thing I done still they block me and even they write in there terms that they will refund if account is not used more then 2 hours but my account is not used for a single second and still when I mail them they said that we don't provide you refund. They are pure scammers. I recommend everyone to use any other model but not midjourney if you don't want to lose your money.
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