Paperform Opiniões 

212
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We started using Paperform in 2021 to collect student enrollment details. Four years later, it’s become a core part of how we run Co.Lab. Every form on our website: applications, newsletter signups,... Ver mais

Classificada 5 em 5 estrelas

The Best Customer Support Team Ever I've used Paperform for several years. The product provides endless custom solutions, which inevitably sometimes ends up with a complex form. When I reach out to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Paperform is by far the best form builder I’ve used. It’s super intuitive, looks great, and offers way more flexibility than other forms. I love how easy it is to customize and automate everything — f... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Paperform is so easy and intuitive to work with. We've tried a few other form tools and frankly, Paperform is just FUN, too. We use it a lot (about one or two forms a week) and we usually get exactly... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software
  2. Fornecedor de soluções de e-Commerce

Escrito pela empresa

Paperform is a modern online form builder designed for small and growing businesses that want their forms to run their business, not just collect data. Start on a generous free plan and use a familiar doc‑style editor to build anything from simple contact forms to full landing‑page‑style experiences—no code, no designer, and no clunky drag‑and‑drop required. Where some tools optimize for “quick and basic” and others focus on sheer feature breadth, Paperform is optimized for SMB workflows. Marketing, eCommerce, agency, education, healthcare and professional services teams use Paperform to power everyday forms: lead capture for campaigns and social ads, client onboarding and briefs, event registrations, bookings, internal requests, surveys, and feedback. In one place, you can: Build any form layout—single page, multi‑page or one‑question‑at‑a‑time—with rich text, images and video so forms look like part of your brand, not a bolted‑on widget. Take payments and subscriptions via Stripe, PayPal, Square and more, with live price calculations, discounts and currencies handled directly in the form. Handle bookings and eSignatures with built‑in scheduling fields and Papersign, turning submissions into contracts and signed documents in a few clicks. Automate workflows using conditional logic, on‑form calculations and Stepper, routing approvals, updating CRMs, pinging Slack and creating tasks automatically. Native AI accelerates everything without taking control away from you: generate full forms from a prompt, ask AI to write complex calculation rules and use AI Insights to summarize survey responses into clear, shareable reports. Forms plug into the tools you already use—like HubSpot, Google Sheets, Notion, Slack and thousands more—via native integrations, Stepper, webhooks and Zapier/Make. Under the hood, Paperform is built for business: trusted by over 500K teams worldwide, SOC 2 Type II & GDPR compliant, with SSO, roles and permissions, data residency controls and a dedicated Trust Center backed by fast, human support. Featuring thousands of designer form templates, the result is an “all‑rounder” form builder that lets SMBs design, automate and scale their most important workflows from one simple platform.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

212 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(212)

6 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Paperform became the backbone of our operations

We started using Paperform in 2021 to collect student enrollment details. Four years later, it’s become a core part of how we run Co.Lab. Every form on our website: applications, newsletter signups, lead magnets, and ad interest forms runs through Paperform. We’ve captured over 30,000 leads through it, all automatically tagged and routed into our CRM and email tools, which has made follow-up organized and predictable.

Beyond lead capture, we also use Paperform weekly to collect student assignments and milestone updates, with submissions automatically routed to the right mentors for feedback. For a bootstrapped team serving thousands of learners, it’s been a flexible, no-code solution that scales with us and keeps our operations smooth. After four years as a paying customer, it remains one of the most reliable tools in our stack.

12 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Simple on the Surface, Powerful Under the Hood

I’ve been using Paperform for years, and at this point it’s much more than a form builder in my workflow, it’s the front-end layer of many of my automations.

I’ve built everything from event lead collectors with QR codes to a personal scheduling system similar to Calendly, NFC business card generators, and automated client qualification funnels that trigger different workflows in Zapier. Paperform often acts as the smart entry point that identifies the type of client and routes them automatically to the right process.

What I enjoy most is how natural the editor feels. It doesn’t feel like “building a form.” It feels like writing a document that happens to be interactive. The conditional logic and answer piping are powerful but intuitive, I can build fairly complex flows without touching code or overcomplicating things.

It integrates seamlessly with the tools I rely on daily like Google Drive, Asana, PandaDoc, Slack, Zapier, and has allowed me to eliminate repetitive tasks that used to consume hours every week.

What I appreciate most is the balance: it’s simple on the surface, but extremely powerful underneath. It gives me creative control and operational efficiency at the same time. It’s genuinely one of the software tools I enjoy using the most.

16 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Paperform is handsdown one of the best…

Paperform is handsdown one of the best tools I've used. Easy, intuitive, flexible and will often give you some great surprises along the way!! I use this tool all of the time!

4 de fevereiro de 2026
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Chris, thank you for the kind words. We're thrilled to hear Paperform is making your workflows smoother. Also, we love hearing that your enjoying the surprises under the hood :) If your work life is better because of Paperform, then we are doing our job.

Classificada 4 em 5 estrelas

Very easy to use with reasonably…

Very easy to use with reasonably powerful tools at a fair price.

28 de janeiro de 2026
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

That's the goal with Paperform. We want people to have the easiest online form builder that supports workflows that run their business. Appreciate you, Adam!

Classificada 5 em 5 estrelas

The best customer support

Phenomenal customer support that's 10X to 20X better than competitors.

5X to 10X better forms or surveys than competitors.

31 de dezembro de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

We love hearing this. Our Customer Success team are rockstars - always willing to help. Glad that our forms are making your work and life easier. If you are happy, then we are happy!

Classificada 5 em 5 estrelas

Great platform to collect a large…

Great platform to collect a large amount of information! I found paperform to help with coordinating registration for our christmas program and needed help with my form. Their customer service was so helpful and everything worked perfectly!

6 de outubro de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Thanks for your review, St. Martin team! I'm glad Paperform helped optimize your Christmas program registration and that our support team was able to lend a hand when you needed it 🎄✨

Classificada 5 em 5 estrelas

Always Excellent!

My experience with Paperform is always outstanding!
I had a billing issue, and they solved it incredibly fast. I especially love the messaging feature because it seems to work seamlessly. I was able to be routed to the best department to handle my situation swiftly, and everyone was so kind and cordial.

25 de junho de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

We're thrilled to hear from you, Christyn! I'm glad you found our chat interface easy to use and that our Support team sorted your billing issue in good time. You know where to reach us if you need help with anything else! 🙌

Classificada 5 em 5 estrelas

Excellent user support

My questions about options, logic application to my needs were attended by Fin, Jenn, Andrew and Jim at whatever time I asked, even at night. Their suggestions help me better understand and adapt my application to a better form. I believe this was achieved because they possess all the knowledge & read carefully my questions.
Thanks Guys!

2 de julho de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Juan, thank you so much for your kind words! We’re thrilled to hear that our amazing team was able to support you so thoroughly. It's awesome to know their suggestions helped you improve your form and better understand what’s possible. Reach out again anytime!

Classificada 5 em 5 estrelas

Support is always great

Support is always great. Staff is always available or quick to follow up on requests. Alternatives always provided.

23 de junho de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Thanks for your review, Betsy! It's great to hear that the team's follow-ups and alternative solutions have been helpful. Reach out again anytime!

Classificada 5 em 5 estrelas

Paperform has integrated AI in a way…

Paperform has integrated AI in a way that saves so much time in creating a form like what is puts together. The customization and possibilities are endless. Their support team is super helpful and helped me create calculations in html to allow my form to do exactly what I need it to do. This has saved me hours of work and helped me understand how to make the form work for me. I highly recommend Paperform!

15 de junho de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Thank you so much for the kind words and recommendation, Amanda! We're thrilled to hear how our new AI features — and our support team — have made your form-building experience smoother and more efficient. Saving you hours of busywork so you have more time for life is exactly what we set out to do at Paperform. 🙌

Classificada 5 em 5 estrelas

Nice response and really helped us…

Nice response and really helped us solve the problem.

2 de junho de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Thanks for the review! We're so glad to hear our Support Team helped you get everything sorted. Reach out anytime :)

Classificada 5 em 5 estrelas

One of the best support teams in the industry

There are a loooot of tools and platforms in the online space. I've used SO MANY - on my behalf, on my clients behalf. And I've dealt with support teams (or lack thereof) in a 1000x different ways. Paperform has one of the top support teams in the online space ever. I was lucky to be an early adopter and have been benefiting from their expert platform and truly helpful (LIVE) support staff whenever I ran into problems (which is like, what - 5x in the last 7 years?). They are one of the few platforms where I don't fill with dread when it comes down to "we gotta try and get in touch with someone human to help on this".

2 de junho de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Thank you for the amazing feedback! We truly pride ourselves on the support we offer, and we’re lucky to have such an awesome group of humans behind it. It means a lot to hear from long-standing users like you—thanks for sticking with us and being part of the Paperform community. 🙌

Classificada 5 em 5 estrelas

Great interface & automations

Paperform is by far the best form builder I’ve used. It’s super intuitive, looks great, and offers way more flexibility than other forms. I love how easy it is to customize and automate everything — from design to workflows. Highly recommended for anyone who wants smart, good-looking forms without the hassle.

4 de junho de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Thanks for the thoughtful review, Nick! We're thrilled to hear that Paperform is hitting the mark for you—especially when it comes to customization, design, and automation. Thanks for being part of the Paperform community. 🙌

Classificada 4 em 5 estrelas

Good product, great support.

Paperform offers an great product and provides excellent support. While there is occasional unpredictable behavior in the form editor, it’s still a pleasure to use. Their dedication to quality is clear. I’m confident they’ll continue to improve and innovate.

2 de junho de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Thank you for sharing your experience and review David! We're thrilled to hear that you're enjoying Paperform and our support. Regarding the occasional unpredictable behavior you’ve experienced in the form editor — we'd love to look into that further. Could you please reach out to our support team at support@paperform.co? Thanks again for your support!

Classificada 4 em 5 estrelas

Jim is really kind, helpful.

Jim is really kind, friendly and helpful. he has helped me twice with my calculation issue and suggest how to solve the issue.

29 de maio de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Thank you for your review PSD SATSHK! We're lucky to have Jim in our support team - reach out anytime. :)

Classificada 5 em 5 estrelas

Excellent, patient support

Team was so patient while struggled through calculations, and resolved the layered issues I was experiencing. Thanks so much!

29 de maio de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Philip, thank you for sharing your experience! We're so happy to hear our CS team were able to help you with your calculations. Reach out anytime :)

Classificada 5 em 5 estrelas

They best product

They best product. So easy to use. I've only contacted support 1 time in 6 years and they got back to me instantly. Such a relief.

29 de maio de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Kelly, thank you for your review! It's awesome to hear how much you're enjoying the product and how you're finding it easy to use. Thanks for your loyalty over the years and don't hesitate to reach out to our CS team if you have any questions.

Classificada 5 em 5 estrelas

They Truly Care About Their Clients

The team was incredibly helpful! Jim was very responsive and provided an immediate solution to my issue. I really appreciate how seriously they take even the small concerns clients may have. Thank you!

27 de maio de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Marisa, thank you for your review! We're so happy to hear that Jim was able to help you - we're lucky to have an awesome CS Team. Reach out anytime :)

Classificada 5 em 5 estrelas

Andrew was detrimental in helping me…

Andrew was detrimental in helping me figure out why a custom form for a client of mine was not loading. We had done extensive work on a project and the last piece was getting the form to load on a (little did I know) non supported iOS platform. Thank you guys so much!!

16 de maio de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Tanner, thank you for taking the time to share your experience with us! We're thrilled to hear that Andrew, Daniel and Connor was able to support you through the troubleshooting process and help identify the issue. Reach out to our team anytime. :)

Classificada 5 em 5 estrelas

Great support team

The support are always friendly and helpful. There are many ways you can use Paperform in your business, and if you have an idea and wonder if it's possible in Paperform, they will guide you if it can be done.

6 de maio de 2025
Opinião espontânea
logótipo da Paperform

Resposta da Paperform

Dennis, thank you for your kind words! We're thrilled to hear that you've had a great experience with our support team - reach out to them anytime :)

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