Freegobikes Opiniões 

48
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Rica was an amazing help! She followed up every day with me keep me updated and to help make sure this is a smoothing easy process. This company definitely has an amazing employee.

Classificada 5 em 5 estrelas

I couldn’t be happier with my FreeGo X2 Pro! This thing is a powerhouse—fast, smooth, and built like a tank. The torque is insane, making climbs and rough trails feel effortless. Battery life is surpr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

So far so good, Freego got shipment out quickly. We had a problem with some missing parts, called the contact number, Rica handled the issue with a pleasant demeanor. Amazingly all the parts arrive... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Quality product and great service. Had to wait longer because of shopping delays but Instant support over call was helpful. Rica from support was great in helping with all queries. Company refunded 1... Ver mais

Informações sobre a empresa

  1. Desportos de aventura

Escrito pela empresa

Freegobikes USA is a pioneering brand in the realm of eco-friendly transportation and personal mobility solutions. Established in 2012 and headquartered in Los Angeles, USA, Freego represents a successful blend of innovative engineering and American brand values. Our journey began in 2013 with the establishment of a state-of-the-art manufacturing facility, leveraging a highly efficient supply chain to swiftly penetrate global markets. Our product portfolio spans a wide range of innovative mobility devices, including Self-Balancing Scooters (Segways, Hoverboards, and Go-Karts), Electric Kick Scooters, and Electric Bikes. Today, we have proudly sold over 1 million units worldwide, solidifying our position as a globally recognized brand. At Freegobikes, we are deeply committed to advocating for green transportation. Our operational strategy and brand development are firmly rooted in the United States, guided by advanced management standards. By integrating cutting-edge engineering with global brand values, we offer distinctive, high-quality products that align with our philosophy of "Free Move, Go Green." Looking ahead, we are dedicated to expanding our sales network, enhancing product quality, and providing localized services. We are actively establishing independent hubs in key regions, including Germany, France, Italy, Central Asia, and Southeast Asia, to better serve our global customers. Freego USA is not just a brand; we are a movement towards sustainable and convenient mobility. We aim to lead the way in offering environmentally friendly transportation solutions, contributing to a greener and more sustainable future for all.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(48)

40 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Rica was an amazing help

Rica was an amazing help! She followed up every day with me keep me updated and to help make sure this is a smoothing easy process. This company definitely has an amazing employee.

21 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

As an affiliate partner

As an affiliate partner, I am extremely disappointed with the customer support. I reached out multiple times regarding my affiliate account and commission-related questions, but my messages were simply ignored. I never received any response or update, which made me feel that affiliate partners are not valued. It is frustrating to spend time promoting a brand while being unable to get even basic support when issues arise. Reliable communication is essential for any affiliate program, and unfortunately, this experience has been very disappointing.

1 de julho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

My sons love their Freego x2 pro and X0

My sons love their Freego x2 pro and XO e-bikes. We had a few issues but customer support was very responsive and helpful. We needed new parts and they offered to send them out right away. I highly recommend Freego, we’re considering purchasing bike number 3!

23 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

X3 pro

I have bought 2 x series bikes from freego. The X2 pro I have had for about 6 months, my son loves that it is street legal. Also just recently bought an X3 pro. I had an issue with the screen. But the service staff has been friendly and responsive and is sending a replacement screen. Would highly recommend these bikes

15 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Quality product and great service

Quality product and great service. Had to wait longer because of shopping delays but Instant support over call was helpful. Rica from support was great in helping with all queries. Company refunded 100$ as good gesture for shopping delays.

8 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My son loves his Freego X2 Pro

My son loves his Freego X2 Pro. After riding it for a few weeks, he crashed his bike. My son so okay but was upset he damaged his bike. I reached out to customer support for replacement parts to fix his bike. I dealt with Rica who was amazing and provided great customer service. Who ever thought you’d be able to directly text a customer service representative without going through some automated system. Rica constantly provided updates on my order and I received the parts in a timely manner. Freegos customer service was top notch! Thanks again and my son is back to riding and loving his Freego!

5 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I am very happy with my son's freego…

I am very happy with my son's freego X2pro !!!!!
Very well built bike at a fair price.
Any issues I have had were always rectified in a timely professional manner.
The bikes warranty is great.
Most recently the throttle broke on thos bike( my son's fault) I called to get a new and I received help from Rica and she sent me one immediately it eneded upbringing the wrong one and shipped out the correct one the next day.
Sometimes when you pay alot for a product you become hesitant but when you realize the support behind that product is top tier then it makes it worth it!!!!!!
Thats where the real value comes in !!!!
Thanks Freego and Rica

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

great support team

i appreciate the time and effort freego took to reply to me for my freego nova 3 and i think they are a reliable company with whatever problems that may occur

3 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I love my freegos

I love my freegos. I currently have 2. Will definitely be back. Customer service was great as well I had one issue with a part but Rica took care of me and Sent me a free replacement. Couldn't be happier.

2 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

This is one of the best warran

This is one of the best warranty companies because they have to ask you just simple questions and then you get your part free of charge. No shipping would definitely recommend getting their warranty

28 de maio de 2026
Opinião espontânea

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