Eureka Pet Co. Opiniões 

519
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

We initially trialled the sample pack and a few treats. The prompt delivery was excellent. We subsequently purchased a couple of products but unfortunately our two pups had some issues. Eureka were ex... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I accidentally ordered the wrong flavour the amazing team supported me and helped me through the process of changing it. Also ordered the sample pack highly recommend as it helped find my doggies favo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am very impressed with the Customer Service that Eureka Pet Co supplies, as they are extremely helpful and sort out any hassles, like changes of addresses, etc, with very helpful communication. My... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My dog - an 7 year old Labrador who is a lovely 25kg in weight absolutely loves Eureka. Her coat is looking shinier and I just feel better knowing that she is getting pure ingredients with no filler... Ver mais

A empresa respondeu

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Escrito pela empresa

Gently air dried nutrient dense fuel for your dog. We combine wild & ethical Aussie sourced proteins with solar oven technology to power your best mate on a high protein, ancestral diet that’s certified carbon neutral. All Eureka recipes are made from over 90% meat, organs & bone, with no fillers, meals, renders or other nonsense. Every ingredient has a purpose and has been validated by the latest nutritional science. Help your best mate thrive with superfood boosters like green lipped mussel, salmon oil, kelp, blueberries, and turmeric. Each serve of Eureka helps conserve native Australian habitat, and produces up to 75% less emissions that standard dry kibble. That's one tiny pawprint!


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4,5

Excelente

TrustScore: 4.5 em 5

519 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 72% das suas opiniões negativas

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4,5

Todas as opiniões

(519)

89 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great customer support and service

We initially trialled the sample pack and a few treats. The prompt delivery was excellent. We subsequently purchased a couple of products but unfortunately our two pups had some issues. Eureka were extremely approachable and very quick with assisting us to resolve our questions. Whilst only a couple of treats are suitable for our boys we would certainly recommend Eureka to others that feel this is a path they would like to try as they will support you through the transition process. The 100% guarantee is genuine, which was also a relief, because some providers seem to find reasons why they won't refund.

22 de julho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Ken,

Thanks for such a fair and honest review. Sorry the food didn't suit both your boys, it happens sometimes and we'd much rather sort a refund quickly than make you jump through hoops. Glad a couple of the treats stuck though!

Really appreciate you recommending us and taking the time to write this awesome review.

The Eureka team 🐾

Classificada 5 em 5 estrelas

Amazing quality

I accidentally ordered the wrong flavour the amazing team supported me and helped me through the process of changing it. Also ordered the sample pack highly recommend as it helped find my doggies favourite. She loved them all but went crazy for the venison. Thanks heaps team will be recommending to all my dog loving friends.

21 de julho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi there,
Ha, "went crazy for the venison" always makes us smile. Glad the mix-up with your order was an easy fix, and that the Taste Tester helped you land on her favourite.
Thanks for telling your mates about us!
The Eureka team 🐾

Classificada 5 em 5 estrelas

The team at Eureka are so helpful and…

The team at Eureka are so helpful and quick to respond to any questions. The quality of the food is outstanding

8 de julho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Thanks for your lovely kind words Sally! Our customer service team really appreciate it.

Classificada 5 em 5 estrelas

I am very impressed with the Customer…

I am very impressed with the Customer Service that Eureka Pet Co supplies, as they are extremely helpful and sort out any hassles, like changes of addresses, etc, with very helpful communication. My pup loves their products, and I know she is looking forward to the next delivery in our new house.
Thank you so much for all your amazing help and your wonderful, quality products.

8 de julho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi there,
Congrats on the new house! Love that your pup's already got her next delivery to look forward to there. Thanks for the kind words about the team, sorting out things like address changes is what they're here for.
The Eureka team 🐾

Classificada 5 em 5 estrelas

This food is exceptional

This food is exceptional. Extremely healthy for your pet. Easy to order.. customer support is top of the line.. my dog has been eating this for years and he is 13 and still loving it!!!

3 de julho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi there,
Thirteen and still loving life. How good! Hoping we can make every meal time a pleasure. Thanks for the lovely review and your years of support — and give the old boy a scratch from us.
The Eureka team 🐾

Classificada 5 em 5 estrelas

I love this company

I love this company! Not only the quality of their dog food & treats but they have always been incredibly responsive and helpful when I have reached out for assistance.

2 de julho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Alyce,
Love right back at you! The food and treats are one thing, but hearing the team looked after you every time you reached out — that's the bit we're proudest of. Thanks for the lovely words and for being part of the pack.
The Eureka team 🐾

Classificada 5 em 5 estrelas

Have been great when my puppy dog…

Have been great when my puppy dog stopped eating. Had no problem cancelling for time being. Have continued with the chews as that seems to be the only thing he is eating at the moment.

1 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Wilhelmina,
Glad we could make pausing easy when your pup went off his food — fussy phases are stressful enough without subscription hassle on top. Good to hear the chews are still going down well.
If the reduced appetite carries on for more than a few days, worth a quick word with your vet just to be safe. We'll be here whenever you're ready to pick things back up.
The Eureka team 🐾

Classificada 5 em 5 estrelas

Eureka ~ Dog Food

I purchased Eureka as a change to what I am currently giving my 2 little Mini Foxies (both 14 yrs young).

The experience has been good from start to finish. I had a question regarding the ratio of Omega 3 & 6's, as that is important for dogs, and this was answered the very next day (via email ~ which is good for me).

My doggos really love the treats and the Eureka dried food. When I serve up their dinner (I only feed once per day to maintain a healthy dog), it's suddenly quiet on the "feed me" excitement front 🤣. I sometimes watch quietly and observe how intense they are with devouring their din dins.
Thanx to the Eureka Pet Co and their team. Keep up the good work!

30 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Rosemary,
Two 14-years-young doggos going quiet and intense over their din dins — that's about the best review a dinner can get! Lovely too that the questions got answered quickly and in a way that worked for you. Thanks for the kind words, and here's to many more happy dinners for the pair of them.
The Eureka team 🐾

Classificada 5 em 5 estrelas

This is a great product

This is a great product, my fussy girl loves it.
Great communicators and very quick to respond to any questions I may have.
Highly recommend 😊

29 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Judy,
A fussy girl won over is high praise — glad Eureka made the cut. Thanks for the kind words on the team too, and for the recommendation. It means a lot!
The Eureka team 🐾

Classificada 5 em 5 estrelas

Amazing service and dog food

Amazing service and dog food.
I read the “too expensive” reviews but, you get what you pay for. There’s no bulk fillers in their kibble unlike other far more costly brands.
My Am Staff has food allergies and I’ve not had any issues since changing. She loves the single protein chicken.

25 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi there,
Love this. So glad the single protein chicken has sorted your Am Staff's allergies, and that you can see where the value sits in a no-filler nutrient dense air dried food.
Thanks for taking the time to say so!
The Eureka team 🐾

Classificada 5 em 5 estrelas

I have an older dog named Letty and…

I have an older dog named Letty and since she has been on Eureka her eyes skin and general wellbeing has improved significantly and she is so much happier but I now have a treat fiend and she can’t get enough so happy!

25 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi there,
So good to hear Letty's eyes, skin and general spark have all lifted since the switch, that's the kind of change that matters most. And a treat fiend on top? Sounds like she's thoroughly sold. Thanks for sharing this.
The Eureka team 🐾

Classificada 5 em 5 estrelas

Great product very helpful Rocky loves…

Great product very helpful Rocky loves the venison and grass fed lamb Very prompt when I get in touch with them and delivery’s are on time thanks

22 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Brenda,
Love that Rocky's so into the venison and lamb. Thanks for the lovely note, and good to know the deliveries and our replies have been hitting the mark too. Give Rocky a scratch from us.
The Eureka team 🐾

Classificada 5 em 5 estrelas

Very prompt customer service

I accidentally ordered an additional box and was very impressed with the rapid response from Eureka assisting with its return and free postage. Not to mention Angus the Cairn is really enjoying his breakfast nowadays.

15 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Sue,
Thanks Sue for the kind words! Glad we could sort the extra box out quickly for you. And Angus enjoying his breakfast is the part we like hearing most.
The Eureka team 🐾

Classificada 5 em 5 estrelas

Great nutrition I read all ingredients…

Great nutrition I read all ingredients and think everything is perfect very healthy and I am going to continue with a subscription delivery.

17 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Vicky,
Love that you actually read the whole ingredient list before deciding! Wise choice. So glad it all stacked up for you, and we're genuinely happy you're sticking around on subscription. Your dog's in for a good run of dinners.
The Eureka team 🐾

Classificada 5 em 5 estrelas

I like that the food is all healthy…

I like that the food is all healthy ingredients and freeze dried. There is also a great range of healthy snacks. Your customer service is just amazing. The staff listen to what your query is and nothing is too much of a problem for them. This is such a rarity these days They are a wonderful company to support

16 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Rosalind,
Honestly, reading that our team made you feel listened to is the best kind of thing to wake up to. We know good service feels rare these days, so it means a lot that ours stood out. Thank you for backing a small Aussie company, it genuinely matters to us.
The Eureka team 🐾

Classificada 5 em 5 estrelas

Excellent customer support

Excellent customer support, personal service, Archie and the team have assisted me several times and resolved my issue immediately

16 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Jo,

Archie and the team will be chuffed to read this. Sorting things immediately and making it feel personal is exactly what we’re going for, so thank you for the shout-out. Glad to have you with us.

The Eureka team 🐾

Classificada 5 em 5 estrelas

FINALLY,a Pet Food company that can…

FINALLY,a Pet Food company that can supply food that my Yorkiepoo pup can eat !! Not only can she eat it but she loves every sample pack that I received as well as the Chicken Chews,as long as she keeps eating your products,I'll keep buying them.

15 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Neil,
After what sounds like a long search, FINALLY is exactly the word we want to hear. Thrilled your pup not only tolerates Eureka but tucks into every bite! Thank you for your support.
The Eureka team 🐾

Classificada 5 em 5 estrelas

Great product!!

Ruby is a very fussy 9‑year‑old Cavoodle, and she has absolutely loved all three of Eureka’s air‑dried recipes. We buy through the subscription, which is so easy to fast‑track or delay when needed. The standout feature, and something I haven’t found with any other dried dog food, is that there are no crumbs whatsoever at the bottom of the bag. Nothing wasted, nothing to throw out. Brilliant quality.

15 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Susan,
The no-crumbs thing is the detail almost nobody mentions, and you clocked it straight away! Lots of other dried foods can leave you tipping a sad pile of dust into the bin, so getting a clean bag every time really does mean nothing wasted. And winning over a fussy Cavoodle across all three recipes? Ruby clearly has refined taste. Give her a scratch from us.
The Eureka team 🐾

Classificada 5 em 5 estrelas

Highly Recommend!

My dog - an 7 year old Labrador who is a lovely 25kg in weight absolutely loves Eureka. Her coat is looking shinier and I just feel better knowing that she is getting pure ingredients with no fillers.
It is expensive and especially if you are feeding a larger dog, but I feel that it is worth it if her overall health is better. I'm on a subscription which is easy to manage. Can only give a high recommendation.

15 de junho de 2026
Opinião espontânea
logótipo da Eureka Pet Co.

Resposta da Eureka Pet Co.

Hi Tania,
Thanks for this amazing feedback!
You're right that feeding a larger dog isn't cheap, and we won't pretend otherwise, but choosing to invest in pure ingredients and her long-term health is genuinely one of the best things you can do for her.
That kind of care is what keeps a dog thriving for years, and she's lucky to have you in her corner!
Glad the subscription is making life easy too, and thanks for the high recommendation.
The Eureka team 🐾

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