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DUSK.com Opiniões 

124 757
TrustScore: 3.5 em 5

3,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service, kept up to date with delivery, on whole good quality pasta bowls, unfortunately found couple of chips in bowls, contacted customer service straight away and cannot fault their response,... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Ordered wrong quilt as website confusing all season should state it’s a two piece quilt in summary. Says next day delivery after ordering get a message 3-7 days for dispatching. Parcel delivered... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've only recently started shopping at Dusk. And I'm so impressed with the quality and how beautiful my purchases are. Very professional , great friendly delivery. I wish i had known sooner about... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We made our first purchase following a TV advert, we were amazed by the excellent prices and following delivery, we are over the moon! The bed is great quality and was really easy to put together with... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de camas
  3. Loja de roupas de cama
  4. Loja de mobília para quartos
  5. Loja de colchões
  6. Loja de sofás

Sobre DUSK.com

Escrito pela empresa

Fill your home with luxurious sofas, elegant dining furniture, sophisticated bed frames, and cosy mattresses and bed linen. Plus, discover the perfect finishing touches for your home, from premium curtains and fluffy cotton towels to soft cushions and textured throws.

Designed with high-quality materials hand-picked by the DUSK team, our dining room, bedroom and bathroom collections are the epitome of luxury for less, blending modern and timeless designs.

Escrito pela empresa

We're committed to our customers!
We appreciate your feedback and would love to help. If you would like to speak to our Customer Service team, please call us on 0113 519 0311.

Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

125 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,6

Todas as opiniões

(124 757)

25 576 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Todos os idiomas

Classificada 5 em 5 estrelas

Easy peasy from start to finish

Easy peasy from start to finish! Ordering was a breeze, I received a nice discount and was offered a choice of delivery dates! 2 man delivery who brought it directly into the bedroom! Assembly took 45 mins! Can’t fault the product or the service!

1 de junho de 2026
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Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 5 em 5 estrelas

Great service

Great service, kept up to date with delivery, on whole good quality pasta bowls, unfortunately found couple of chips in bowls, contacted customer service straight away and cannot fault their response, very quick. New replacement bowls being sent straigt away. Marvelous customer service. All sorted same day.

15 de julho de 2026
logótipo da DUSK.com

Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 1 em 5 estrelas

Hampshire corner chaise sent with feet…

Hampshire corner chaise sent with feet missing. Customer services could not send additional feet or a new sofa as out of stock for a month ++. They offered a different sofa, which is not helpful. I now have to purchase new feet somewhere! They did not offer a discount nor did they offer to refund the cost of having to purchase new feet! Not happy

10 de julho de 2026
Classificada 3 em 5 estrelas

No assembled and boxes extremely heavy.

I didn't realise the bed wouldn't be built, I would never have bought. Everything is dumped in your room of choice. I live on my own and couldn't even move any, even the 2 men that delivered found them heavy. Wouldn't use your company agsin for yhst reason.

14 de julho de 2026
Classificada 5 em 5 estrelas

Nice crisp white bedding

I love dusk bedding! It’s all I ever buy now

19 de julho de 2026
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Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 5 em 5 estrelas

Fantastic products from Dusk once…

Fantastic products from Dusk once again. I have shopped from Dusk a lot in the past few years. I find there furniture In particularly excellent quality, the fittings are solid and quality and overall I’m very impressed.

23 de abril de 2026
logótipo da DUSK.com

Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 5 em 5 estrelas

Easy to order

Easy to order, good choice and delivered quite quickly with everything included.

18 de julho de 2026
logótipo da DUSK.com

Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 5 em 5 estrelas

Excellent customer service

I had the pleasure of dealing with two customer service advisors
One Called Colin and one called
Hattie for queries on two separate orders.I have to say it’s the best customer service I have ever received from a company ! Both of them went above and beyond keeping me updated at all times too. All of the staff when I have called have been an absolute delight to speak to and ensured my queries were resolved quickly . I Loved all my bedroom furniture so much that I’ve placed another order for all my son’s Furniture . The quality is amazing especially for the price too ! Highly recommended

22 de julho de 2026
Opinião espontânea
logótipo da DUSK.com

Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 1 em 5 estrelas

I ordered the Poppy coffee table in…

I ordered the Poppy coffee table in pebble on the 30th April and your message read that it would be delivered within 10 days. After 83 days and 2 false delivery dates, I received the top of the coffee table but not the bottom. And you have the nerve to tell me that it is now out of stock. The bottom of the coffee has to be somewhere, find it, and deliver it asap, otherwise refund me the money. Expect a negative response on Trustpilot

23 de julho de 2026
Classificada 5 em 5 estrelas

Had a few arising issues which were…

Had a few arising issues which were swiftly managed by Eleanor in customer service. I think the best indication of the quality and integrity of a service is how they deal with things when they don’t go to plan. Five stars to your team DUSK. Excellent service. Jo

23 de julho de 2026
Opinião espontânea
logótipo da DUSK.com

Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 4 em 5 estrelas

Got what I expected

Got what I expected. Delivered within the given time frame. Product seems to be of decent quality.
Be prepared, it is heavy (large wardrobe).
Instructions are good but assembly time time is a lot longer than the stated 90 minutes.
Good delivery company.

28 de junho de 2026
Classificada 2 em 5 estrelas

Ordered some furniture back in May

Ordered some furniture back in May, some of it was out of stock & on a pre order which was fine.

Anyway, it all got delivered Tuesday. Over 2 months later. We’ve gone to build the wardrobe & low & behold - missing fixtures so nothing can be put up 😅 contacted dusk who were quite frankly terrible. They’re re sending the parts out but it will take 3-5 working days from the day of dispatch - we’re still waiting for dispatch 😅😅😅😅 a joke. So many bad reviews and I should have listed.

13 de maio de 2026
Classificada 4 em 5 estrelas

Happy with the item

I wanted to give 5 stars but unfortunately I did need to chase up my delivery as it took longer than expected to arrive.
However throughout the whole process I was extremely impressed with the people who looked into the issue for me, specifically Willyana and Shaven who were both extremely professional and helpful.
Item once received and assembled is as described and fits perfectly into my living space so I’m very happy with the final outcome.

23 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Prompt delivery excellent service

Prompt delivery excellent service

19 de julho de 2026
logótipo da DUSK.com

Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 5 em 5 estrelas

Easy site to navigate

Easy site to navigate, lots of choice and excellent prices.
I was buying towels for a gift, great quality.
Probably buy some for myself soon.

17 de julho de 2026
logótipo da DUSK.com

Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 5 em 5 estrelas

Gorgeous bed…

Easy to order the bed is fantastic value for money and comfy .The delivery was on time fab 1st shopping experience with Dusk.

11 de julho de 2026
logótipo da DUSK.com

Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 5 em 5 estrelas

I currently received part of my full…

I currently received part of my full order, just opened the box and it made me open the dusk website and add some more items in my basket. I am very happy to my purchase.

15 de julho de 2026
logótipo da DUSK.com

Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

Classificada 5 em 5 estrelas

Easy to order, great selection

Easy to order, great selections and the ordering process was simple and delivered within the timescales advised to me.

15 de julho de 2026
logótipo da DUSK.com

Resposta da DUSK.com

Hi there!

Thank you so much for taking the time to leave us a five-star review.

We really appreciate your feedback and are glad that you’ve enjoyed your DUSK experience.

If you need anything in future, please make sure you contact us – We would love to help 😊

Love from,
DUSK Resolution Team ❤

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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