Dr.Online - Ireland Opiniões 

Resposta da Dr.Online - Ireland

11/06/2026

Dear Marcela,

Thank you for your wonderful review! We're delighted to hear that the consultation met your expectations and that you had a positive experience with our service. We strive to provide timely, professional, and reassuring care to all our patients. Thank you for your trust and kind words—we truly appreciate your support! 😊

Warm regards,
Rona
Dr.Online Assistant

Resposta da Dr.Online - Ireland

23/01/2025

Dear Aline,

Thank you for sharing your experience with us. We’re truly sorry to hear about your concerns and appreciate the opportunity to address them. After reviewing your case, we found that you booked a treatment refill appointment instead of the GP consultation needed to assess your condition and fully recommend the appropriate treatment. The doctor explained this during your appointment and suggested upgrading to a full GP consultation, but you decided not to proceed at that time.

We’re here to assist you if you have any further questions.

Kind regards,
Rona
Dr. Online Assistant

Resposta da Dr.Online - Ireland

1/11/2024

Hi Vanesa,

Thank you for your kind words! We’re delighted to hear you found our service quick and efficient. Providing timely care is our priority, and it’s great to know we met your expectations. We look forward to serving you again!

Warm regards,
Rona
Dr. Online Assistant

Resposta da Dr.Online - Ireland

14/12/2023

Dear Alaide,

The situation you report is completely anomalous.

In this regard, we request that you contact us via our live chat, email or the contact form on our website.

Thank you for your understanding,
Julia
Dr.Online Assistant

Resposta da Dr.Online - Ireland

20/07/2023

Dear Silva,

We are sorry that your consultation did not meet your expectations.

The analysis of your case will certainly help us to improve our service and avoid similar situations in the future.

Thank you for your understanding.

Warm regards,
Julia, Assistant to Dr.Online

Resposta da Dr.Online - Ireland

9/05/2023

Bom dia,

Antes de mais, lamentamos que a consulta em questão não tenha correspondido à sua expectativa.

A análise do seu caso servirá, com toda a certeza, para melhorarmos o nosso serviço e evitar que situações semelhantes se possam repetir no futuro.

De forma a melhorarmos a nossa experiência e a evitarmos que esta situação possa acontecer com outros pacientes, agradecemos que nos contacte via live chat, e-mail ou formulário e que nos indique os motivos que contribuíram para a situação que nos reportou.


Gratos pela compreensão,

Julia
Assistente do Dr.Online