Hugo was a real hero and got us through…
Hugo was a real hero and got us through the process quickly and efficiently- thanks!
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Adler & Rochefort is an insurance intermediary based in Lagos, in the Algarve, registered with the Portuguese regulator ASF under number 425591790/3 and authorised to operate in Spain under the freedom of services regime. We work with international residents, families and business owners who have chosen to build a life in Portugal — British, Dutch, French, American and many others. Most of our clients come to us with the same problem: policy wordings in Portuguese, cover they cannot verify, and no clear answer when something goes wrong. Our approach is deliberately different. We explain your cover in your own language, in writing, before you commit. We assess whether the sum insured actually reflects what it would cost to rebuild or replace, rather than simply quoting the lowest premium. And when you need to claim, we handle the insurer on your behalf. Every client has access to our secure online portal, where policies, certificates and claims are held in one place — not scattered across email attachments. We arrange health, home, motor, marine, professional liability and business cover, including local accommodation and hospitality risks, working with insurers such as Allianz, Zurich, Médis, Hiscox, MGEN, APRIL and Asisa. Founded by Hugo Gonçalves, with over twenty years in international tourism and hospitality and ongoing qualifications through the Chartered Insurance Institute in London.
Varandas de Sao Joao 4, 8600-324, Lagos, Portugal
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Hugo was a real hero and got us through the process quickly and efficiently- thanks!
Very fast and professional service. Everything was explained clearly and handled quickly. I’m very satisfied with the whole experience and highly recommend Adler & Rochefort.
⭐⭐⭐⭐⭐ Excellent service and support
I had been trying to arrange private health insurance in Portugal for almost a week and was getting nowhere. From the moment I contacted Adler & Rochefort, everything became so much easier.
Hugo was incredibly quick, responsive, patient, and genuinely helpful throughout the whole process. He explained everything clearly, answered every question I had, and made sure I had the documents I needed. Even when the official payment receipt was still being processed, he went the extra mile and prepared a formal confirmation of payment for me in the meantime.
The whole process was handled so smoothly and quickly, and I always felt that I was being properly looked after rather than simply sold a policy.
I would 100% recommend Adler & Rochefort, and I will definitely be coming back to them whenever I need help with insurance or other services in the future.
Thank you, Hugo, for all your help!
Resposta da Adler & Rochefort
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