Great service from start to finish! The whole process was very easy, from going online and filling out the quote through to adding extra insurance to cover a couple of health issues. The pricing was... Ver mais
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Leia as opiniões dos outros
So, I'm not the savviest when it comes to stuff like insurance policies, so it was great to have Lydia walk me through the process. She's definitely a keeper. If I have any further issues (don't exp... Ver mais
Only waited a few minutes to chat to a consultant. Ally was knowledgeable and prompt with her responses. She also prepared & emailed the quotes to me for my sister and myself. She is super efficien... Ver mais
The cost of insurance has been increasing extensively recently. My last trip I got insured with was not 1cover because of cost. I went with southern cross travel insurance because they offered a consi... Ver mais
Informações sobre a empresa
Escrito pela empresa
1Cover is Australia’s leading specialist travel insurer with over 20 years of experience. Pioneering the online travel insurance market, we revolutionised how customers could purchase their travel insurance. We have protected millions of Australians and New Zealanders during their travels, and we are proud to offer cover that you can count on. We specialise exclusively in travel insurance - it's all we do, and we do it well.
Informações de contacto
2000, Sydney, Austrália
- info@1cover.com.au
- 1cover.com.au
Sem histórico recente de solicitação de opiniões
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Respondeu a 70% das suas opiniões negativas
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Australian Call Centre
Fantastic Experience with Mia, she made it easy. I am always happy to reach an Australian call centre.
Great, helpful and patient service.
So, I'm not the savviest when it comes to stuff like insurance policies, so it was great to have Lydia walk me through the process.
She's definitely a keeper. If I have any further issues (don't expect any) I hope Lydia is the on the line.
Accepted medical conditions + competitively priced!
After being deemed unsuitable for coverage by four providers after completing a medical assessment, I was very pleased to seek a quote with 1 Cover. They not only provide full coverage for my listed conditions, they also came in the most competitively priced - a nice surprise to a deflating aspect of travel preparation. It is my first time using 1Cover for travel insurance; this positive experience means I will be always considering them for future travel.
Experience with on line Chat
Taylah was the consultant on chat. I had made a mistake with the start date of my policy. Very responsive, no drama, date changed and policy amended. Excellent service.
Thank you Val for your assistance with…
Thank you Val for your assistance with my questions. You have been very helpful and very prompt in providing a response. Makes a difference to make a better informed decision.
Lydia is the best
Lydia knew exactly I wanted and gave me the right information and link immediately, no fuss
Great service and policy
I have used 1Cover many times, good easy service of policy, made adjustments today and Lydia was extremely helpful, thanks
Lydia was very helpful
Lydia was very helpful, provided all I needed and continued to help after we got disconnected. It was not painful to continue or I might have just left it.
I am a new customer and have purchased…
I am a new customer and have purchased a policy online and spoken to Sally. She was very nice and the process was easy.
Easy to make a mistake easy to fix
Unsure how o got charged for two policies but Isha was very helpful on cancelling one policy
Reliable and Trusted company
Have been with this company for many years. Prices and service are great. Easy-to-use platform and secure payment.
Great service from start to finish for a Older
Great service from start to finish! The whole process was very easy, from going online and filling out the quote through to adding extra insurance to cover a couple of health issues. The pricing was also very reasonable.
Many thanks for making everything so simple and straightforward, especially for an older client like myself. I really appreciate the excellent service!
Website easy to negotiate
Website easy to negotiate
Comprehensive Plan suited my travel criteria
1Cover quote and customer service
Just received a quote from 1Cover which is great value, however I did have a couple of questions. Jumped on the chat and spoke with Ally who helped. Looks like I will be getting an annual trip cover with these guys.
Prompt and great price
Only waited a few minutes to chat to a consultant. Ally was knowledgeable and prompt with her responses. She also prepared & emailed the quotes to me for my sister and myself. She is super efficient. The policy is much cheaper than expected. Will definitely use 1Cover for future travel.
1Cover Travel insurance…Highly recommended
I always use 1Cover Travel insurance when travelling overseas. Easy to use applications and inexpensive. I highly recommend 1Cover Travel Insurance.
Used to be my first stop insurers. Find my self having to shop around now because of the cost escalation.
The cost of insurance has been increasing extensively recently. My last trip I got insured with was not 1cover because of cost. I went with southern cross travel insurance because they offered a considerable more competitive cost for the same insurance. I did not want to because I had found 1cover very good. I was in a hurry this time but my point is you are not as competitive as you used to be.
Belle was very helpful and answered my…
Belle was very helpful and answered my question quickly
I have used 1 Cover multiple times
I have used 1 Cover multiple times, always been happy with service. Lydia was particularly helpful today through the on-line chat service, able to answer all my questions and responsive to my query concerning the quote.
screen support problematic - online support solved
Found on screen experience confusing & difficult to navigate however I was able to sort out the issue with support from telephone suport
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