Chris Broadhurst

Road work traffic lights have failed - so we reported it and they hope to fix this within 10 days
We pay thousands for this level of survice

I loathe ebay and there silly rules - they have stopped my credit card working with them for no reason and will now not add another one

There is a mains water leak but their web site say report it via Whatsapp - but then say "Sorry Whatsapp service is currently unavailable"
What fantastic service
----
What a daft response - do they not have records of their failure to provide a means of reporting a burst water main on that date at RG7? What do AOPs without smart phones do? I am disgusted by their attitude to people
----So they have logged my contact details! - is that RG7? - I guess there are over a thousand people with that pose code!

possibly the worse web site on the internet - inconsistent gobble gook
I have spent an hour trying to fill in one of their forms
I would recommend going elsewhere

The company wants me to give a review of the terrible procedures that the company forces a customer to go through, and waste time on, and they break their own terms & conditions, before starting work we have paid for.
The Estate Planning Consultant was extremely helpful but the company is completely thoughtless about clients.
Had I known before paying I would have gone elsewhere.
One assumes that they will manage to produce a will within a month - fingers crossed that their processes actually work.
I am not happy to have wasted 6 hours trying to understand the first 2x4 documents sent to me with zero explanations.
They use some American secure handling system (all hype) which is actually flawed and not secure if you use a modern phone.

This company sells security which is completely flawed. The client has to store both the key and code on the same device. If your phone is stolen then it is easy to download the documents. There is no faculty to report this on their web site unlike credit cards.
The software is American hype which not fit for purpose and can not be trusted.
We have been trumped again and can not believe a single word that is said.

The RAC is driving (pun) me around the bend. I get constant silly text messages - it is so annoying and seeming impossible to stop that I shall not renew with them.
I expect when we need their services it will be slower than the text messages we keep getting me.
Not a happy bunny.

Bad IT department
I wrote a negative review about Field Seymour Parkes LLP but the reviewsolicitors's validation link ended up in the scam folder.
Luckily I checked!

Not happy
This firm tried to sell me a type of will that was not applicable to me - would have cost over £4k and be useless.
This firm use to give impartial advice - but no longer.
I have been a client of them since 1987, but no more.
Tread with care and double check before using them.

Ocado now makes you accept a once only code to login to their system
This is not acceptable working practice just to buy from a food shop
There was no consultation or warning of this change.
It is bad customer relations and I suggest you use a company that considers it's customers.
When asked why - there was no intelligent reply
This must be an IT dept trying to justify being employed - "if it's not broke then do not fixed it"

Never been treated like a sack of potatoes before.
Unpleasant with no consideration, warmth or kindness - just processed on a conveyor belt in a production line.
From nurses to surgeon the same behaviour, a robot would have been more pleasant.

All very efficient, but the Wokingham site just treats you as an object in a system that does not consider the patient as a person. I fear it is just a money making machine. The 8 minute cataract operation in my 3 hour visit was smooth and clinical.

For instance when I asked if I could ask a question, she said "no - just listen to me"!

I was cold in the air-con but not allowed to wear my fleece for the 2 hours before the op. We had to wait silently in separate stalls which stopped us talking together, but then we were sacks of potatoes so that was to be expected.

What was interesting was the complete change in colour of things, especially an orange to red shift between the 2 eyes. I can now understand how Monet's work changed a century ago because of his cataracts.

Overall an anger making experience, but a good result (I think).

Not up to the standards and care of the NHS.

Without a doubt this is the very best model village, but also the people are extremely helpful and kind.
The attention to detail is amazing
This has to be one of the best days out visits in the whole of England
A huge thank you

Just got a Dyson V8 Cyclone 2025 vacuum cleaner and it works quite well, but it is not as comfortable to hold as the V10 model - digs into your hands so really need to wear thick gloves.
BUT the instructions are absolutely useless - it took me 2 hours to find a decent set of instructions and videos.
They are a company that do not care for their customers, especially when you are paying £300 and get no instructions - not good.
I will not buy them again

To stop them automatically taking payment has cost me 2 hours on the phone to my credit card provider to block them because their web site fails to let me login
This is a lousy service Green flag give and I assume in real life they are just as bad
I'm moving to the RAC
---reply...
My policy number is ???? (mum's the word) for renewal of £??? (rather expensive) which I would have renewed, but I do not trust a service that does not allow me to login - especially if we have a breakdown.
In the end they spoke to me and agreed (after 1 hour) to cancel the renewal - so only 3 hours wasted because of their web site

their website is unusable - if I can not even login to my account what would happen when I break down!!
Do not use this company
---
ho ho - their link to reply fails to connect, just as their web site fails to let you login with your email address & password.
Do they expect all people to be (stupid?) enough to use apps and smart phones - remember a large proportion of old people do not.

Their web site is the worse we have ever had to use - it has taken over a week to get a new card added to our account
We are seriously thinking of leaving them - too much hassle

very helpful and friendly staff
dealt with both eyes and ears!

How stupid can ebay be? - they do not allow you to put in your house number in your accounts - so when they send the Royal Mail to pick up a parcel it is just given the road name.
Why do the americans not think?

The Event Shelter we used last year only lasted a week this year because the fabric, carefully stored for the last 6 months, was so brittle it ripped in a 15mph wind!!!!!!
Poor quality especially for the cost.
In comparison our cheap gazebos were fine and have lasted for 3 years.
The Shelter looks good but that is all - certainly not worth the money.

They keep sending the wrong item - 2 times this week
What is the point of Prime when it takes over 2 weeks to get the correct item?
I think ebay may be a better place to buy from