Hello Ms. Farka,
we’re sorry to read your message, but after checking our records, we couldn’t find any customer under your name in any of our European markets.

Could you please verify the details or contact us directly through our official website www.carvago.com
so we can look into this properly?

We take customer support very seriously, and we’d like to help if there’s been any misunderstanding.

Thank you,
The Carvago Team