I still haven't received my full order
I still haven't received my full order! I only received 25 pairs of the 50 I ordered!!!
Odpowiedź od Vintage Wholesale Supply
Hi Agata Nalepa,
Thank you for taking the time to share your feedback. We're very sorry to hear that you did not receive your full order.
We sincerely apologise for the inconvenience and frustration caused by receiving only 25 pairs instead of the 50 pairs you ordered. We understand how disruptive this can be, especially when purchasing stock for your business.
If your case is still unresolved, we kindly ask that you contact our Customer Support Team at support@vintagewholesalesupply.com, quoting your order number. We will investigate the missing items as a priority and work towards a fair resolution as quickly as possible.
Please note that VWS is now under the management of Wing999, and we are committed to improving our fulfilment processes, inventory management, and customer service. Your feedback is invaluable in helping us continue making these improvements.
Thank you again for bringing this matter to our attention. We hope to have the opportunity to resolve this for you and restore your confidence in Vintage Wholesale Supply Ltd.
Kind regards,
Customer Support Team
Vintage Wholesale Supply Ltd