I have been diligently backing up my Viber data every single day for the past 5 years. I recently needed to restore my history, and despite having a 6.3GB backup file, the app fails to restore it ever... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Absolute nightmare! My account was wrongfully blocked for over a month. After constant appeals, it was finally unblocked, only to be automatically blocked AGAIN just minutes later after I sent 3 s... Zobacz więcej
I purchased credit for Viber Out. It shows up in the Viber app. However, my account has been blocked for flimsy reasons. There is no support to speak of—just a moronic chatbot. To me, Viber’s behavior... Zobacz więcej
Viber it’s complete rubbish. I use it to call abroad or travelling abroad to call landline numbers like consulates and utility companies. It’s totally useless as it cuts out after about 9 rings. Anyon... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Incorrect calling rate applied
I signed up and purchased $4.99 credit with Viber Out on 7/14/2026. Made one test call to my own cell number in China (with China Mobile) from Taiwan via Viber Out App using my iPad. This two-minute voice call had a few intermittent no sound moment but mostly worked! I was expecting Viber Out will charge me 11.3-cent per minute according to its published rate but it charged me $3.28 instead as Viber Out applied the landline rate ($1.64/min) to this call. I contacted the customer support and exchanged 10+ emails with no result. I can only say that I’m disappointed.
nightmare
I have been diligently backing up my Viber data every single day for the past 5 years. I recently needed to restore my history, and despite having a 6.3GB backup file, the app fails to restore it every single time. It is completely broken. I have contacted their customer support 3 times already, and I have received absolutely no help-just total silence or useless, generic automated responses that don't address the issue. If you value your data, do not rely on this app, just avoid and use other
Awfuly designed, despicable support and devs
I wanted to add the app to my new device, but when I installed it, I got logged out of my old device before I was able to sync data. My backup was a few days old and I wanted all data on my new phone, including thr messages that haven't been backed up yet. So, I tried to log back in, but I couldn't because I couldn't get past the verification call, which I requested multiple times, but it never came through. Furthermore, the app got stuck on that step and no mater what I do, restart the app, restart the phone, it would always open the screen where they are asking me to enter the last 4 digits of the number from which they called me - but they never called me! I reported the issue, the support reached out soon after that, but my interaction with them felt like I was talking to a chatbot. They would give me "solutions" that are unrelatef to my issue (they sent me a 6-digit code when I needed a 4-digit one), give "advice" which is unaplicable to the situation ("don't use a VPN" and "restart the app and phone" AFTER I've clarified I was not using a VPN and that restarting the app and the phone doesn't resolve the problem) and they told me they never received a request for a call on my side - which I submitted multiple times over a couple of days and it is certainly not my problem that they habe no track of that; if anything, that's a testament of how disfunctional thrir app is. Finally they told me to reinstall the app, but that deleted all my data, and when I tried to retrieve the data through the backup, the backup had been updated to the date of reinstallation and all my data was gone. Finally, when I left a negative review on Google Play, instead of at least apologizing for all the mess, the devs wrote a response where they tried to turn this into an issue of my lack of knowledge of how to use the app, which is absolutely disgusting. In conclusion, the app is unreliable, the user flow is completely illogical (you need to scan a QR code on your old phone to sync the data, but they immediately log you out of the old phone before you ever get a chance to complete the QR scanning step), the user support staff are incompetent robots that don't even read what your problem is and send you generic fit-all solutions, and devs are nasty jerks who try to make you feel stupid for being disatisfied with the crap app they made.
THE WORST COMPANY
THE WORST COMPANY , I HAVE EVER SÈEN IN MY LIFE !
THEY ARE JOKING WITH ME FOR 7 DAYS AND THEY DO NOT ACTIVATE THE APP . IN MY NEW SMART PHONE .
I HAVE SENT THEM AT LEAST 10 MAILS ! NOONE KNOWS NOTHING. SHAME ON THEM !!!
Tenía la aplicación descargada, desinstalé, y se acabó la fiesta.
Tenía la aplicación descargada, la desinstalé, al poco quise volver a instalarla en el mismo teléfono móvil con el mismo número de teléfono móvil español.
Pues que NO, que NO y que NO, la IA detécta que no estoy en España, que estoy en otro país, y que no puedo instalarlar de nuevo para poder hablar con mis amigos los cuáles solo usan Viber como quién usa otra aplicación.
VAYA PORQUERIA DE APLICACIÓN QUE HA CONSEGUIDO HACER LA RESPÉCTIVA EMPRESA, espero que la empresa vaya a la ruína, quiebre completamente, así con un poco de suerte les salta la chispa y se les enciende la luz.
Absolute nightmare
Absolute nightmare! My account was wrongfully blocked for over a month. After constant appeals, it was finally unblocked, only to be automatically blocked AGAIN just minutes later after I sent 3 simple personal messages to my wife and friends.
My number is clearly stuck in a bugged system loop/shadow-ban. I reinstalled the app hoping to clear the issue, and now I am completely locked out during the activation process. I have already moved all my professional communication to SMS, so I only need this account for personal family use.
Please have a human technician look into Ticket #17894979, fix this algorithm error, and permanently whitelist my number!
With that chat gpt integrations sucks a…
With that chat gpt integrations sucks a lot and become unusable, a lot of my friends and me delete app and start using beter apps that have no chat gpt integration
Deserves better reviews?
I have been using for 2y since demise of Skype. Their Call World (57 countries) plan for 6GBP pcm is excellent value - in my case for calling the middle east. Mostly get through easily and mostly v good call quality. Have also used for Faroe islands (otherwise £2 per minute) and a couple of others. (I have never used it from abroad but cannot foresee problem). Have recommended to DD1 for her travels but in doing so decided to look at the reviews on Trust Pilot - absolutely shocked and out of keeping with my experience. Yes the app is slightly clunky, you get the odd random message (within the app) from possibly spam, and I have never had to access their help which seems to cause many people problems. I have checked the mechanism for cancelling should I need to and it seems v straightforward, but for now quite happy. Incidentally the app gets a good rating 4.6 on app store.
I uninstalled Viber due to the…
I uninstalled Viber due to the aggressive and forced integration of ChatGPT and AI features. I refuse to use an app that forces bloatware and annoying pop-ups on me.
I purchased credit for Viber Out but blocked
I purchased credit for Viber Out. It shows up in the Viber app. However, my account has been blocked for flimsy reasons. There is no support to speak of—just a moronic chatbot. To me, Viber’s behavior amounts to fraud; it is completely unprofessional. Not recommended.
Terrible product
Terrible product. Avoid signing up for the 7 day trial, because you probably won't be able to create an account and login to access your account and cancel the subscription in time.
This company is a scam and they need to…
This company is a scam and they need to be prosecuted for scamming people. Please do not subscribe to this sham of a company, they have taken my money with zero service provided.
I feel like my privacy is blatantly…
I feel like my privacy is blatantly usurped with alk the ads and now unremovabke ai. Trash coNpany
Why can't I delete chatgpt on my feed?
Why can't I delete chatgpt on my feed? You don't even give me option.This is a total disrespect for users.
Rubbish
Rubbish! Tried making call from Australia to Hong Kong and it failed 9 times out of 10 trials. Even it got through, it dropped all in a sudden. Struggling numerous redials without avail. Poor service. It’s a scam.
70 % of calls to the U.S. with Viber Out fail
Only about 30 percent of calls to U.S. numbers go through. About 70 percent just say failed
It is not like one can call again. No they just don’t work and the company is totally unresponsive. I contacted them several times times and they just come back and say that the problem was resolved when it wasn’t
VIBER has the worst support team ever
VIBER has the worst support team ever. I could nit log in my account because if VIBERS fault and they would not help me. As a result I lost a dozen of my customers because I had no access to my VIBER account in order to communicate with them. Absolute trash!
Unfairly Viber blocked my business account
"I am extremely disappointed with Viber's support process. My business phone number was permanently blocked after I was falsely reported as spam. I believe this was the result of a personal conflict and not because I violated any rules. Since the block happened, I have submitted approximately 10 support requests asking for a review. Each time I followed their instructions, pressed 'enter' as instructed, and then received an error that the CAPTCHA test could not be completed. Due to this technical issue, I was blocked permanently, with no resolution. I rely on Viber for my business, and I need a fair review of my case."
DO NOT PURCHASE VIBER!!
DO NOT PURCHASE VIBER!!! Viber is an absolute SCAM. The system does not work 99% of the time. Viber charges you for ghost deactivated accounts for as many months as they can ignoring that you already cancelled your account and deactivated your account. I had to get my attorney involved to stop them from charging me. I even changed my credit card. After I canceled my credit card they are so SCAMMY that they found a way to charge my cwll phone company. For 8 months they kept charging me on a 100% deactivated account.
DO NOT, trust or sign up for Viber
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