Linnworks Recenzje 

638
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We used Linnworks for 2 years and the team we great and very supportive, especially considering the price of the soultion. We had to move away as we are not building out market places as we had planne... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We needed help in seeing where we were with an application to sell on a major retail website, who Linnworks partner with. I had easily arranged a screen chat with a lady named Laura Barber to see i... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Atrocious support, but decent product. We have a running joke internally that we it isn't worth contacting Linnworks support with an urgent issue that has just started occurring as it will take... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

After being with Linnworks since 2016, we've just been told we have to pay an extra £18K / year or "our service won't be available in 30 days". Linnworks saw fit to do this during peak time (November... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca rozwiązań e-commerce
  2. Producent oprogramowania

Napisane przez firmę

Linnworks eliminates inventory chaos and puts you back in control of your ecommerce operations. Connect your sales channels, warehouses, shipping providers, marketing platforms and analytics tools to one central hub. Linnworks is your all-in-one ecommerce management platform. Automate your order workflows, no matter how complex. Accelerate fulfillment speed and ensure errors are caught before they go out the door with powerful warehouse management functionality. Unlock real-time inventory sync across your marketplaces and say goodbye to oversells. Add or update listings in bulk. Get more comprehensive data reporting and smarter forecasting. Simplify your day to day and get ready to scale with Linnworks.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

638 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 60% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(638)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 30

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A reliable foundation for bespoke integrations

Having worked with the Linnworks API across various iterations, the consistency and granularity remain its strongest points. We’ve used it to bridge gaps in inventory logic and specialized fulfillment workflows for years. It’s a solid environment for developers who need to extend core functionality into more bespoke, operation-specific territory.

6 maja 2026
Opinia niezależna
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Odpowiedź od Linnworks

Thank you for taking the time to leave us a review. It’s great to hear the consistency and granularity of the Linnworks API has helped support your bespoke integrations and specialised fulfilment workflows over the years. We really appreciate your continued support and feedback.

Oceniono na 5 z 5

Great Team

We used Linnworks for 2 years and the team we great and very supportive, especially considering the price of the soultion. We had to move away as we are not building out market places as we had planned too so could not extract the value.

1 maja 2026
Opinia niezależna
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Odpowiedź od Linnworks

Hi Tom. Thank you for your feedback and for being a Linnworks customer over the past two years. We’re pleased to hear you had a positive experience with both the platform and our team.

Oceniono na 5 z 5

Director of eCommerce

Linnworks is excellent and extremely communicative. We love working with Linnworks. Their software is incredible. Highly recommend.

2 marca 2026
Opinia niezależna
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Odpowiedź od Linnworks

Hi Tina, thank you for your kind words! It’s a pleasure working with you and your team, and we’re looking forward to continuing to support your ongoing growth.

Oceniono na 5 z 5

Linnworks User for two years

We’ve been using Linnworks for close to two years now, and it’s fair to say it has played a significant role in our growth journey.

Over that period, our business has scaled rapidly—particularly across marketplace channels—and quite simply, we wouldn’t have been able to achieve that level of growth without Linnworks in place. The platform has given us the structure, control, and visibility needed to manage multiple channels efficiently, without adding unnecessary operational complexity.

What stands out is the ability to centralise inventory, orders, and listings across marketplaces, which has allowed us to focus more on growth and less on firefighting. As volumes increased, Linnworks scaled with us, enabling smoother operations and better decision-making.

Like any system, there’s always room for refinement, but overall it has proven to be a reliable and critical part of our tech stack. For any business serious about scaling through marketplaces, Linnworks provides a strong foundation to build from.

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Linnworks

Thank you for your thoughtful review and for being with Linnworks over the past two years.

It’s fantastic to hear how the platform has supported your growth—especially as you’ve scaled across marketplace channels. Providing the structure, visibility, and control needed to manage that growth without added complexity is exactly what we strive to deliver.

Thanks again for sharing your experience, and we look forward to continuing to support your growth.

Oceniono na 1 z 5

Jokers and too expensive

Jokers, too expensive, many alternatives availatives available, slow support, price increase after price increase

5 lutego 2026
Opinia niezależna
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Odpowiedź od Linnworks

Hi. We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We’d really like to understand more about the challenges you’ve mentioned so we can look into this properly and work towards a resolution. Unfortunately, we’re unable to identify your account from this review alone. Please reach out to us at reviews@linnworks.com with a few more details, and our team will be happy to investigate and support you further. Thank you

Oceniono na 5 z 5

First Class Service & Reliability

My experience with Linnworks over the last decade has been absolutely first class. You cannot fault the support and the level of reliability this system offers.

31 marca 2026
Opinia niezależna
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Odpowiedź od Linnworks

Hi, thank you so much for taking the time to leave a review and for being a Linnworks customer for over a decade — we really appreciate your continued support.

We’re so pleased to hear you’ve had a first-class experience with us in regards to support and system reliability!

We look forward to continuing to support your growth.

Thanks again

Oceniono na 5 z 5

I question myself as to why I didn't…

I question myself as to why I didn't use Linnworks from day one.

I can't fault it.

If you are selling online you need to partner with Linnworks.

17 marca 2026
Opinia niezależna
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Odpowiedź od Linnworks

AJ, thank you for your kind words, ee love hearing that Linnworks has made such a positive impact to you an d your business. We look forward to continuing to support your success as you grow.

Oceniono na 2 z 5

Atrocious, almost comical support

Atrocious support, but decent product.

We have a running joke internally that we it isn't worth contacting Linnworks support with an urgent issue that has just started occurring as it will take 2 days for them to get back and tell us it isn't an issue, or it is our fault.

These are processes that have been stable for years, and for no reason, stop working or have delays for some time. And I would add, these are critical problems that affect our ability to actually operate and fulfill orders and as a marketplace seller, we can't have a single day of delays.

The product is OK. 3.5/5 would be fair. The depth of integrations is solid, and we do a lot with it, but is clunky compared to other solutions.

11 marca 2026
Opinia niezależna
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Odpowiedź od Linnworks

Hi. We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. We’d really like to understand more about the challenges you’ve mentioned so we can look into this properly and work towards a resolution. Unfortunately, we’re unable to identify your account from this review alone. Please reach out to us at reviews@linnworks.com with a few more details, and our team will be happy to investigate and support you further. Thanks

Oceniono na 5 z 5

LAURA "IS THE BUSINESS" !

We needed help in seeing where we were with an application to sell on a major retail website, who Linnworks partner with.
I had easily arranged a screen chat with a lady named Laura Barber to see if they could help.
BINGO ! Laura solved the problem whilst still on the call, she was brilliant in her help and her "one to one" persona in making sure we were being looked after, was outstanding.
WELL DONE LAURA, Linnworks have a good one there !

10 marca 2026
Opinia niezależna
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Odpowiedź od Linnworks

Hi David,

Thank you so much for taking the time to leave a review. We’re delighted to hear that Laura was able to resolve your issue so efficiently. Your kind words mean a lot, and we’ll be sure to pass them on to Laura—she’ll be thrilled to hear your feedback!

Thanks again for sharing your experience.

Oceniono na 5 z 5

They are good

They are good. I am using linnworks since almost 2 years now. They really have everything that a multi-channel eCom company needs to be more organized, define workflows and automate stuff as much as they can to make their "order fulfilment" stuff easy.
however you do need a developer to be able to handle day to day issues and automate stuff, as their customer service is not very much helpful in that.

27 grudnia 2025
Opinia niezależna
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Odpowiedź od Linnworks

Thank you for your feedback and for using Linnworks over the past two years. We’re pleased to hear the platform has helped you stay organised, define workflows, and automate your order fulfilment!

Oceniono na 4 z 5

Understanding of Business needs

From the first meeting, the Linnworks team took the time to understand our companies needs and what specific requirements we needed operationally. Strategic and insightful in helping us expand our market reach within the context of the Linnworks platform. What stood out the most was the value they place on knowledge and information for their clients, providing all the tools and information across several meetings before we onboarded.

20 listopada 2025
Opinia niezależna
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Odpowiedź od Linnworks

Hi! Thank you for your detailed review. We’re so pleased to hear the team took the time to understand your operational needs and support your market expansion. It’s great to know that the focus on knowledge sharing and providing the right tools ahead of onboarding made a real difference. We appreciate you sharing your experience.

Oceniono na 5 z 5

Linnworks has been working for…

Linnworks has been working for integrating us with different marketplaces greatly over many years. Can't complain on any aspect!

10 grudnia 2025
Opinia niezależna
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Odpowiedź od Linnworks

Hi Markus. Thank you for your review. We’re pleased to hear that Linnworks has consistently supported your integrations with multiple marketplaces. We appreciate you taking the time to share your experience and look forward to continuing to support your growth

Oceniono na 5 z 5

Linnworks has made a great improvement…

Linnworks has made a great improvement for us across the business, especially with the warehouse and dispatch teams. The Linnworks team has been great to work with, always helpful, knowledgeable and were always pushing to meed deadlines.

30 października 2025
Opinia niezależna
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Odpowiedź od Linnworks

Hi John. We’re delighted to hear that Linnworks has made a meaningful impact across your business, particularly for your warehouse and dispatch teams. It’s also great to know our team’s support and commitment to meeting deadlines has been valuable. We appreciate your review and look forward to continuing to support your success.

Oceniono na 5 z 5

Great experience with Jamie, Dylan and the rest of the Linnworks team.

The conversation started with stumbling across Linnworks, and Jamie Arnold at an e-commerce expo. We were trying to solve several problems related to our e-commerce and warehouse management. We talked at length with Jamie at that event and subsequent calls to discuss our requirements and how Linnworks could help.

At the same time we were vetting several other companies who offered simmilar solutions, slightly different ways of working and some at a lower cost.

We felt Linnworks, and Jamie understood our business the most offered the best solution available to also suit our requirements.

After the sales process, we were handed over to
Dylan Walsh, who trained our team to work with the new system.

We had one small hiccup at the end which was handled swiftly by Jamie, Dylan and the rest of the Linnworks team.

Looking forward to growing our business with Linnworks!

2 grudnia 2025
Opinia niezależna
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Odpowiedź od Linnworks

Thanks for the great review. We’re really pleased to hear your experience with Jamie, Dylan, and the wider Linnworks team was positive, from initial conversations through to onboarding and training. We’re looking forward to supporting your continued growth with Linnworks.

Oceniono na 5 z 5

Harley Dorman Has been a pleasure to…

Harley Dorman Has been a pleasure to deal with.
Always helpful and on point, answering questions and resolving issues quickly and professionally.

28 listopada 2025
Opinia niezależna
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Odpowiedź od Linnworks

Hi, we’re so pleased to hear that Harley has been such a pleasure to work with. We truly appreciate you taking the time to share your experience, we’ll be sure to pass your feedback along to Harley who will be thrilled!

Oceniono na 5 z 5

Linnworks Laura is a superstar

Huge thank you to Laura Barber for all her help getting our B&Q account set up. She made the whole process so much easier than we expected and took the time to walk us through everything clearly.

She’s also been a great support with our Linnworks account. Whenever we’ve needed help or had questions, Laura has been quick to respond and always knows exactly how to sort things out. It’s been a massive help having someone who genuinely understands the system and actually cares about getting things working properly.

Really appreciate all of Laura’s support — she’s been brilliant from start to finish. Would definitely recommend her to anyone needing help with Linnworks or marketplace setups.

27 listopada 2025
Opinia niezależna
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Odpowiedź od Linnworks

Hi, thank you so much for your wonderful review! We're delighted to hear that Laura made your B&Q account setup smooth and straightforward, and that her support has been so impactful.

We truly appreciate your kind words and recommendation, and we’ll be sure to pass your feedback on to Laura who will be thrilled. Thanks again for taking the time to share your experience!

Oceniono na 4 z 5

Good product at a good price

Onboarding was a little fractured due to a personnel change. However, we reached our target successfully and went live as planned. The online support and tutorials have answered most of our questions, and the Ticket Support team has been very responsive whenever an issue has arisen.

1 kwietnia 2025
Opinia niezależna
Logo Linnworks

Odpowiedź od Linnworks

Hi, thank you for sharing your feedback. We’re really pleased to hear you were able to reach your target and go live as planned. It’s great to know our online resources and support team have been helpful and responsive. We look forward to continuing to support you and your business.

Oceniono na 1 z 5

Very rigid support, terms and expensive

I would give less than 1 star if possible but unfortunately it's the minimum.

We got Linnworks - tried to cancel as we didn't need it 1-2 days after signing and wasn't able to do so.

Now being chased by rude recovery and Linnworks do not allow cancellation (rigid on terms) - even if you never sign in or use the service.

Have dealt with Linnwords across another account as well where they effectively ignore tickets and don't reply for boths.

Contract terms typically renew for 12 full months so if you do want to cancel - be careful of your contract notice or you will be stuck for another year.

Strongly would not recommend across 2 experiences.

30 lipca 2025
Opinia niezależna

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