Extreme amount of arrogance, breaking the law
Extreme amount of arrogance.
The laptop broke and I was directed to their website for warranty repairs. Filled out everything and got a one line email that the laptop is no longer under warranty. It is though and the seller is legally obliged to fix it. After many arrogant emails, the seller finally stated that then I had to write letter. I told him to also write me a letter and stamp it and so on and he called and very rudely told me that "I came to his country" and so on and on, apparently thinking he does not have to obey the law and fix broken laptops when they are bought by foreigners. I will fight this company until the day I die, they are legally obliged to fix the laptop under warranty and the seller was extremely arrogant about it.