speakspeak.dk Recenzje 

Disappointing administrative service

Unprofessional handling of schedules and student deposits. Teacher absences caused continuous delays and multiple exam postponements. Because of the school's own administrative backlog, I ended up taking my second test just 5 days past the 9-month deadline. Instead of acknowledging that their cancellations caused the delay, administration simply forfeited my DKK 2,000 deposit and refused to help. Extremely disappointing service.

I would strongly caution anyone considering the online Danish classes here.

The loop system makes very little sense. I was placed in Class 5–6 despite knowing absolutely zero Danish. When I raised this, the response was essentially “you’ll eventually catch up.” That makes it pretty clear the system isn’t designed around whether students can actually learn effectively.

The online platform is also very poor. It’s extremely difficult to navigate, and every week I struggle to understand what the homework actually is, what’s mandatory and what’s optional. The system feels outdated and unnecessarily complicated.

The teacher is nice, but the classes themselves are not very effective. There is a huge amount of material rushed through each week and the class size is so large that there is almost no opportunity to practice speaking. Most of the session is just the teacher talking and moving through slides.

Support is also very limited. Consultants are available only twice per week during very random and short time slots, and when you do reach them they are not particularly helpful.

The most frustrating part is the exam requirement. I was informed that the exam is designed for students who have completed 12 classes, but I am required to take it after only 9 classes. There is no flexibility, which creates unnecessary stress.

Overall, the experience has been very disappointing. If it weren’t for the deposit I had already paid, I would have dropped out.

Min kone blev testet for at få vurderet sit dansk-niveau, og selve testen forløb fint – professionel service og et godt resultat.

Men herefter gik det galt.
Fredag var hun til test, og allerede mandag fik hun en besked om, at hun var blevet optaget på et hold – med kun 3 timers varsel før første undervisning. Folk har et liv og planlægger i forvejen, så hun kunne ikke deltage i de to første lektioner. Det resulterede så i at vi blev meldt ud af klassen.

Da vi ringede for at finde en løsning, blev vi mødt med en ubehagelig tone og “guilt tripping” om, at vi gik glip af et godt tilbud med fysisk fremmøde. Det kan sagtens være, at tilbuddet er godt, men at tildele en plads med så kort varsel uden fleksibilitet viser manglende forståelse for kursisternes situation.
Resultatet er, at I har gjort min kone ked af det – og det burde kunne undgås med lidt bedre planlægning og kommunikation. Jeg håber, I tager dette til jer og kontakter os med en undskyldning.

Jeg havde en virkelig god lærer, som er glad for sit arbejde og er dygtig til at lære fra sig. De har været min lærer i alt den tid jeg har været hos speak.
Nogle har det bedre med andre lærere der matcher deres måde at studere på, nogen af lærerne er bedre end andre. Men min var perfekt til min læremåde.
Jeg oplevede nogle forvirrende beskeder fra administrationen, som gjorde mig utilfreds med skolen men jeg havde den samme oplevelse hos en anden sprogskole. Jeg tror at, de måske alle sammen har svært ved at håndtere administration og det er noget mere at gøre med systemet.

I really liked Speakspeak as a language school. The teachers are super friendly, fun, very helpful and really dedicated. The topics of the online homework are sometimes a bit dull but most of the time quite interesting.
The only thing I missed a bit was speaking practice as it is more focused on reading and writing.

Det første og det vigtigste er lærerstaben. Fremragende kompetencer inden for kommunikation, tidsstyring og erfaring. Jeg havde 3 forskellige lærere i 3 moduler, alle var ikke kun dygtige til sproget, men de lærte os om kulturen, samfundet og normerne. Generelt er sproglærerne kun begrænset til sprog. Jeg har aldrig haft problemer med administrationen. Koordinationen mellem lærer-administration til styring af tidsplanen var god i mit tilfælde. Jeg anbefaler denne skole til alle.

I have never seen such inefficient and terrible administration or incompetent teachers. I had to have multiple calls and email before starting every course, because they cant be bothered to relay information on my work schedule/ available timings. I had one decent teacher who put some effort in classes, but had no idea on homework. The online classes were highlight of complete incompetence - from teachers to administration. You are better of learning on your own.

Der er mange aflyste lektioner . Når man har bestået en modultest kan det vare længe inden man kommer på næste trin , fordi der ikke er hold til det . Så bliver man på sit nuværende hold , men får ikke den rigtige undervisning , fordi lærerne tager sig af dem , der ikke har bestået modultest . Søde lærere trækker op .

Som en skole er de ligeglad med at lære folk, selvom at gå på en sprogskole er den første trin for en at integrere sig i et andet land. Til gengæld er de som en virksomhed god til at lokke flere kursister for at kunne fortsætte med at få tilskuddet fra staten.

I have experienced some excelent support from Speakspeak. Thanks!