Shipping took some time but not unreasonable. The bigger issue is the first board collapsed after a few uses. After some back and forth, they sent another one. But the screws are already coming... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Proct looks solid, but so far I have been unable to get an instruction manual from you.
Careful : package never received Ordered from this company (Norma Design / Ecom Consulting) and never received my package. Tracking showed the parcel was returned to sender, but the company m... Zobacz więcej
I love the board. I'd used them before in ballet class so I knew they worked. I look forward to using the board in other ways than just for my lower legs. I really appreciate the way you quickly chang... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Home of the original Stretch & Mobility Board™ - Scandinavia’s leading brand for smart, ergonomic solutions that make life in motion easier.
Dane kontaktowe
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 23% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Proct looks solid, but…
Proct looks solid, but so far I have been unable to get an instruction manual from you.
Poor construction and materials.
Shipping took some time but not unreasonable.
The bigger issue is the first board collapsed after a few uses. After some back and forth, they sent another one. But the screws are already coming loose after a couple of weeks and I have to stop using it because it will collapse again if I don’t
Shoddy materials and poor construction. Not recommended at all
Amazing customer service and incredible…
Amazing customer service and incredible product
Thanks
Product was exactly as expected and…
Product was exactly as expected and good quality. However, delivery took much longer than expected after the order was confirmed.
FRAUD!
Careful : package never received
Ordered from this company (Norma Design / Ecom Consulting) and never received my package.
Tracking showed the parcel was returned to sender, but the company made no effort to resend or refund.
Customer service replies initially but then stops responding completely. They even blocked my email which resulted in my reminders to bounce!!
Multiple follow-ups were ignored and no solution was provided.
Very disappointing experience — would strongly advise others to be cautious before ordering.
I was so frustrated at first that items…
I was so frustrated at first that items were added to my order that I didnt select....just 24 hours after sending in my problem they responded and fixed everything and my package arrived today. I over reacted and it all worked out
Do NOT buy from them
Do NOT buy from them. Product screws fall out causing the board to snap shut. After several emails asking for a refund, replacement or repair whuch are ignored I have given up but just need to warn people do not buy this junk.
We love this product
We love this product! Have purchased three already, and recommended it to many. The only unknown is durability, as we’ve only had one for about a month.
Beware!
I was confused by their advertising and initiated a purchase thinking it was the board my physical therapist recommended (it wasn't). Within five minutes, I attempted to cancel the order "before it is processed and shipped" and was told that orders are "automatically sent to our warehouse ... so we are unable to cancel or stop it at this time." I was invited to contact them upon arrival and "we will find the best option for you." The best option offered was for me to get a 30% discount on an overpriced item I did not want or pay nearly that in international shipping fees and customs. I will be contacting my credit card company and initiating a chargeback.
Fantastic service
Great product; excellent communications, I was kept informed about the delivery and available downloads: very happy
I placed an order a month ago…
I placed an order a month ago and have received nothing as far as updates, and the “track shipment” option brings me to some Temu version of a shipping company that I’ve never heard of before. The only information I’ve been provided is from said shipping company stating there are 60 packages from this company being held up in customs for inspection. I’d love to try the product but for now we wait..
I bought a Norma design board a few…
I bought a Norma design board a few months ago delivered to Pittsburgh PA. I didn't use it other than a few times a week. Last week the small screws fell off the board. It isn't made well. I emailed Norma Design and they said I bought it over 30 days ago and couldn't do anything about it. Stay away from this product.
I had the worst buying experience I…
I had the worst buying experience I have ever had with Norma Design. I ordered their stretch board July 6 and it never arrived. The delivery company Norma uses, UniUni had my the wrong zip code. I tried to get them the correct zip and got 2 conflicting messages from them. One saying they would redeliver my order the other saying they couldn't. Norma will not give me a refund. UniUni won't respond to my requests. So in hopes of relieving my persistent foot pain I am out $70.
Product is as advertised
Product is as advertised. I like it. There was no users manual with it. Had to download. There was also no extra gift. Just a thank you card.
Good quality products and very…
Good quality products and very responsive customer service
This product is worth every penny spent…
This product is worth every penny spent on it! My husband watched me open it asking what it was for. After showing him he has been using it every day. We both have bad knee's and this has been a life savor. The quality of the board is top notch. I am going to buy one for my office so I can use it throughout the day. Way to go Norma Design! I highly recommend this product.
Terrible customer service
Terrible customer service, no possibility of speaking to a human. I ordered the vibration plate 35 days ago to help recover from arm surgery and it just arrived WITH NO POWER CORD and a heavily damaged box with crap padding. No trust that this product will have customer support and if or when I will get the power cord from them to see if it actually works.
I only received the board
I only received the board. I have no idea how to use it. No instructions, no additional guide and no Mystery gift.
The board is pretty and well made, what do I do with it?
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