Good advance notice of the 2-hour delivery time slot and the live tracker helped narrow the arrival time down further. Friendly delivery staff.. delivered to the designated room, up narrow stairs, and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent communication and tracking! I could see exactly where they were and when they would reach me. Unfortunately my items wouldn’t fit up the stairs to my apartment, so the guys agreed to leav... Zobacz więcej
Parcel left on the doorstep without even a try to ring the bell or knock. I understand that delivery persons are always in a hurry but just a ring or knock would have alerted me to the fact it was her... Zobacz więcej
Reakcja na opinię
Excellent experience with this delivery service. They were helpful and friendly and went above and beyond to get my delivery just right. I am really impressed. Such a weight from my mind as the item b... Zobacz więcej
Informacje dotyczące firmy
O DX
Napisane przez firmę
You can find out more about us by visiting our website.
Dane kontaktowe
Ditton Park , SL3 9GL, Datchet, Zjednoczone Królestwo
- social@dxdelivery.com
- dxdelivery.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Carefully offloaded my bathroom panel…
Carefully offloaded my bathroom panel with no issues
Nice delivery drivers good communication
Nice delivery drivers good communication Phoned before arriving
Absolutely useless - Delivered after the 3rd time of…
Delivered after the 3rd time of rebooking.
No communication that the delivery would not be happening.
Do not use DX if you want you deliveries on the agreed day.
Guys on the day were OK but in no way helpful.
The delivery guys were super efficient
The delivery guys were super efficient, great communication, everything was very smooth.
Delivery was on time and I got a…
Delivery was on time and I got a courtesy call 10 minutes beforehand. Delivery driver was friendly and helpful I was really impressed.
Van drivers were excellent they put…
Van drivers were excellent they put the products in the room i needed them to be in very quick and pleasant
parcel not delivered safely as requested
my parcel was left on the front doorstep in full view of the road despite it being clearly labelled to leave in a safe place the delivery driver didn’t even bother to ring the doorbell or leave it in the enclosed front porch - very disappointing
Really great delivery guys
Really great delivery guys, kept me informed about delivery times and were super efficient! Thank you!
Would give 0 stars if I could
Would give 0 stars if I could. Delivered flat pack furniture but lost the first box, which usually is the most important box. Called the number on the website and emailed them multiple times, but no response. Finally got in touch with the furniture company and they have sorted it out
Appalling service from this 'courier'
Appalling service from this 'courier'
After scheduling a date with them and being told I would get an SMS the evening before with a two hour window... Nothing.
Rang there customer service to be told.. sorry, the depot has 'forgot' about it.
So I have lost a day off work having booked it off to recceive the item (treadmill) I have not way of being able to take delivery for the rest of this week.
Pathetic company, avoid if you can, which I know isn't always possible. I would give it minus stars if possible
I thought EVRI was bad - This courier company is WORSE
Everyday I received an e-mail advising me that my delivery would be between 0800-1800. And every day for a whole two weeks no delivery as proposed. Now, like everyone else, I can log into website and track my delivery and see that the Items(s) were being allegedly loaded up in Durham (I'm in Seaham) everyday, and then never get delivered. Initially, my delivery consisted of 4 items to be delivered n the 27 Aug 26 from Durham, and following everyday of proposed delivery by the 07 Sept 26, two items clearly had become lost in transit because only 2 items would then be loaded on at Durham . Would I ever receive them, no of course not.
Hey, why don't I ring their only telephone number at Durham to enquire as to the whereabouts of my parcels. Oh no, there appear to be suffering a technical issue on their number 0191 4920895 so you cant speak to anybody "...yes too many people complaining at your poor service I suspect!"
Really disappointed by this courier company. I've eventually had to cancel the delivery with the supplying company - Personally I would never use them based on this experience and cannot recommend them at all.
Arrived on time and service with a smile
Arrived on time. Tracking was very accurate. 2 gentlemen were really helpful and carried it up the stairs and put it where we needed. Great service and very polite. Thank you
Great delivery
Communication prior to delivery was good. I received a call with 30 minute notice of arrival. Delivery was on time and delivery drivers were very nice and respectful of my home.
Doświadczenie Trustpilot
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