WO2024234839A1 - Communication method and related device - Google Patents

Abstract

The present application relates to a communication method and a related device. The method comprises: in response to information that communication failure occurs in a failed communication station, a predetermined non-failed communication station provides a communication service for a user of the failed communication station; and when the non-failed communication station provides the communication service, according to channel attribute information and pre-acquired service attribute information of the user, the non-failed communication station selects a target communication channel for information to be sent of the user, so that the information to be sent is provided through the target communication channel to a receiver of the information to be sent, wherein the channel attribute information comprises first attribute information of a communication channel of the non-failed communication station and second attribute information of a communication channel of the failed communication station pre-acquired by the non-failed communication station. The present application solves the problem in conventional multi-station high-availability schemes that the sending success rate of user information is reduced due to the differences in channel resources of different communication stations.

Description

Communication method and related equipment

This application claims priority to the Chinese patent application filed with the China Patent Office on May 17, 2023, with application number 202310571341.3 and invention name “Communication method and related equipment”, the entire contents of which are incorporated by reference in this application.

Technical Field

The present application relates to the field of communication technology, and in particular to a communication method and related equipment.

Background Art

This section is intended to provide a background or context to the embodiments of the present application as recited in the claims. No admission that the description herein is prior art is made by its inclusion in this section.

The communication site provides communication services to users by deploying communication platform services. The architecture of the communication platform service includes an access layer, a scheduling decision module, and a gateway, wherein the access layer generally refers to the part of the network that is directly connected or accessed by users, such as an interactive interface provided for user access requests. The scheduling decision module is used to accurately recommend channel resources that meet predetermined requirements for the information to be sent by different users through a predetermined decision strategy (such as recommending a communication channel with better communication quality for financial information). The gateway is mainly used to solve the information intercommunication between various networks and operators and the access problem of service providers, and can perform different protocol conversions. When the communication platform service uses the communication channel provided by the operator to send the information to the information recipient, the communication platform service sends the information to be sent to the communication channel recommended by the scheduling decision module by the gateway, thereby reaching the information recipient. The communication channel can be an information channel formed by integrating multiple resources, such as a text message channel for sending text messages. The gateway can send the user's text messages to be sent to the text message channel, and the text message channel provides the text message to the number specified by the user. Since the user groups served by different communication sites are different, the channel resources supported by the underlying layer are also different.

Communication platform services have very high requirements for high availability. Only by ensuring the high availability of communication platform services can the high reach of user information be guaranteed. Therefore, not only a single communication site needs to have high availability capabilities, but also multi-site high availability capabilities, that is, when a communication site fails and cannot provide services to users, it needs to have the ability to quickly switch to another communication site. Based on the current architecture of communication platform services, when a single communication site fails and cannot provide services to users, the traditional multi-site high availability solution performs two-way synchronization of service attribute information at the access layer of multiple sites (service attribute information is information obtained by configuring the attributes of users of the failed communication site, such as user quality labels, user levels, user models, etc.), and realizes multi-site synchronization of service attribute information. When a failure occurs, the traffic of the failed communication site is quickly switched to the non-faulty communication site that has not failed, to ensure that the traffic can be sent. The traffic here is such as the domain name entered by the user at the access layer to access the communication service provided by the failed communication site. However, the scheduling decision module of the non-faulty communication site can only decide on the channel resources under the non-faulty communication site based on the service attribute information. Generally speaking, the users and channel resources at different sites are quite different, which will significantly reduce the information reach rate of users at faulty communication sites and have an impact on users. For example, if the information of financial institutions with higher channel quality requirements does not have a communication channel that meets the corresponding quality requirements at non-faulty communication sites, the reach rate of financial information will be affected.

It can be seen that the current traditional multi-site high availability solution only switches the inlet traffic from the faulty communication site to the non-faulty communication site. However, due to the differences in channel resources at different communication sites, the success rate of user information transmission will be reduced. Rate.

Summary of the invention

The communication method and related equipment provided in the embodiments of the present application at least solve the problem that the traditional multi-site high-availability solution reduces the success rate of sending user information due to the differences in channel resources of different communication sites.

According to one aspect of the present application, a communication method is provided, the method comprising:

In response to information that a communication failure occurs at a failed communication site, providing communication services to users of the failed communication site through a predetermined non-faulty communication site, wherein the non-faulty communication site is a site where no communication failure occurs;

When the communication service is provided by the non-faulty communication site, the non-faulty communication site selects a target communication channel for the user's information to be sent based on the channel attribute information and the service attribute information of the user obtained in advance, so as to provide the information to be sent to the recipient of the information to be sent through the target communication channel, wherein the channel attribute information includes first attribute information of the communication channel of the non-faulty communication site and second attribute information of the communication channel of the faulty communication site obtained in advance by the non-faulty communication site.

In some embodiments, the non-faulty communication site includes an access layer and a scheduling decision module. In response to information that a communication failure occurs at the faulty communication site, before providing communication services to users of the faulty communication site through a predetermined non-faulty communication site, the method includes:

Synchronizing the service attribute information from the faulty communication site to the access layer, and sending the service attribute information to the scheduling decision module through the access layer;

Synchronize the second attribute information from the faulty communication site to the scheduling decision module, so that the scheduling decision module obtains the channel attribute information including the first attribute information and the second attribute information;

Then, the step of selecting a target communication channel for the information to be sent by the non-faulty communication site according to the channel attribute information and the pre-acquired service attribute information of the user includes:

The scheduling decision module selects the target communication channel for the information to be sent according to the first attribute information, the second attribute information and the service attribute information.

In some embodiments, the first attribute information and the second attribute information both include communication attribute information, and the communication attribute information is information used to describe the communication attribute of the communication channel. The step of selecting the target communication channel for the information to be sent by the scheduling decision module according to the first attribute information, the second attribute information and the service attribute information includes:

The scheduling decision module selects the target communication channel for the information to be sent according to the communication attribute information of the first attribute information, the communication attribute information of the second attribute information, and the service attribute information.

In some of the embodiments, the non-faulty communication site further includes a gateway, and the method further includes:

After establishing a communication connection with the target communication channel through the gateway, the information to be sent is sent to the target communication channel through the gateway, so that the information to be sent is provided by the target communication channel to the recipient of the information to be sent.

In some embodiments, the first attribute information and the second attribute information further include connection attribute information, where the connection attribute information is information for describing connection attributes required to connect the communication channel, and when synchronizing the second attribute information from the faulty communication site to the scheduling decision module, the method further includes:

Synchronizing the second attribute information from the faulty communication site to the gateway, so that the gateway obtains the channel attribute information including the first attribute information and the second attribute information;

The step of establishing a communication connection with the target communication channel through the gateway comprises:

A communication connection is established with the target communication channel through the gateway according to the connection attribute information of the first attribute information or the connection attribute information of the second attribute information corresponding to the target communication channel.

In some embodiments, the method further comprises:

In response to the information that the communication failure of the failed communication site has been resolved, the communication connection between the gateway and the target communication channel is disconnected.

In some embodiments, the step of providing communication services to users of the faulty communication site through a predetermined non-faulty communication site includes:

Acquire a domain name registered by the user, wherein the domain name is a domain name corresponding to the first address information used to identify the faulty communication site;

The first address information corresponding to the domain name is changed into second address information for identifying the non-faulty communication site, so that the user can access the communication service provided by the non-faulty communication site based on the domain name.

According to another aspect of the present application, a communication method is further provided, the method being applied to a non-faulty communication site where no communication failure occurs, the method comprising:

In response to an access message for providing communication services to a user of a faulty communication site, a target communication channel is selected for the user's information to be sent based on channel attribute information and pre-acquired service attribute information of the user, so that the information to be sent is provided by the target communication channel to a recipient of the information to be sent, wherein the channel attribute information includes first attribute information of the communication channel of the non-faulty communication site and second attribute information of the communication channel of the faulty communication site that is pre-acquired by the non-faulty communication site.

In some embodiments, the non-faulty communication site includes an access layer and a scheduling decision module. Before selecting a target communication channel for the information to be sent by the user according to the channel attribute information and the pre-acquired service attribute information of the user, the method includes:

Acquire the service attribute information through the access layer, and send the service attribute information to the scheduling decision module through the access layer;

Acquiring the second attribute information through the scheduling decision module, so that the scheduling decision module obtains the channel attribute information including the first attribute information and the second attribute information;

Then, the step of selecting a target communication channel for the information to be sent by the user according to the channel attribute information and the pre-acquired service attribute information of the user includes:

The scheduling decision module selects the target communication channel for the information to be sent according to the first attribute information, the second attribute information and the service attribute information.

In some embodiments, the first attribute information and the second attribute information both include communication attribute information, and the communication attribute information is information used to describe the communication attribute of the communication channel. The step of selecting the target communication channel for the information to be sent by the scheduling decision module according to the first attribute information, the second attribute information and the service attribute information includes:

The scheduling decision module selects the target communication channel for the information to be sent according to the communication attribute information of the first attribute information, the communication attribute information of the second attribute information, and the service attribute information.

In some of the embodiments, the non-faulty communication site further includes a gateway, and the method further includes:

After establishing a communication connection with the target communication channel through the gateway, the information to be sent is sent through the gateway The target communication channel is sent to the target communication channel, so that the information to be sent is provided to the recipient of the information to be sent through the target communication channel.

In some embodiments, the first attribute information and the second attribute information further include connection attribute information, where the connection attribute information is information for describing connection attributes required to connect the communication channel, and when synchronizing the second attribute information from the faulty communication site to the scheduling decision module, the method further includes:

Synchronizing the second attribute information from the faulty communication site to the gateway, so that the gateway obtains the channel attribute information including the first attribute information and the second attribute information;

The step of establishing a communication connection with the target communication channel through the gateway comprises:

A communication connection is established with the target communication channel through the gateway according to the connection attribute information of the first attribute information or the connection attribute information of the second attribute information corresponding to the target communication channel.

In some embodiments, the method further comprises:

In response to the information that the communication failure of the failed communication site has been resolved, the communication connection between the gateway and the target communication channel is disconnected.

According to another aspect of the present application, a communication site is also provided, wherein the communication site is used to execute the above communication method.

According to another aspect of the present application, a communication system is also provided, and the communication system includes the communication site.

According to another aspect of the present application, an electronic device is provided, comprising: a processor, and a memory storing a program, wherein the program comprises instructions, and when the instructions are executed by the processor, the processor executes the communication method.

According to another aspect of the present application, a non-transitory machine-readable medium storing computer instructions is also provided, wherein the computer instructions are used to enable the computer to execute the communication method.

Beneficial effects of the embodiments of the present application:

In the embodiment of the present application, after a fault occurs at a faulty communication site, a non-faulty communication site provides communication services to users of the faulty communication site. Since the non-faulty communication site synchronously obtains the second attribute information of the communication channel of the faulty communication site in advance, the non-faulty communication site has the complete channel sending capability of the faulty communication site. That is, before sending the information to be sent to the recipient, the non-faulty communication site selects a suitable target communication channel for the information to be sent based on the channel attribute information including the second attribute information and the service attribute information of the user, so that the target communication channel provides the information to be sent to the recipient, thereby ensuring a high reach rate of the information to be sent.

Details of one or more embodiments of the present application are set forth in the following drawings and description to make other features, objects, and advantages of the present application more readily apparent.

BRIEF DESCRIPTION OF THE DRAWINGS

In order to more clearly illustrate the technical solutions in the embodiments of the present application or the prior art, the following briefly introduces the drawings required for use in the embodiments or the prior art descriptions. Obviously, the drawings described below are only some embodiments of the present application, and for ordinary technicians in this field, other embodiments can be obtained based on these drawings without creative work.

FIG1 is a schematic diagram of a traditional multi-site high availability solution provided by an embodiment of the present application;

FIG2 is a flow chart of a communication method provided in an embodiment of the present application;

3 is a schematic diagram of a process of synchronizing information between a faulty communication site and a non-faulty communication site according to an embodiment of the present application;

FIG4 is a schematic diagram of a process of switching a faulty communication site to a non-faulty communication site according to an embodiment of the present application;

FIG5 is a schematic diagram of an application example of a communication method provided by an embodiment of the present application.

DETAILED DESCRIPTION

Embodiments of the present embodiment will be described in more detail below with reference to the accompanying drawings. Although certain embodiments of the present embodiment are shown in the accompanying drawings, it should be understood that the present embodiment can be implemented in various forms and should not be construed as being limited to the embodiments set forth herein, which are instead provided for a more thorough and complete understanding of the present embodiment. It should be understood that the drawings and embodiments of the present embodiment are only for exemplary purposes and are not intended to limit the scope of protection of the present embodiment.

In the existing traditional multi-site high availability solution, as shown in Figure 1, when a communication site fails to provide communication services due to a major failure, only the service attribute information is synchronized bidirectionally at the access layer, so that the non-faulty communication site does not have the ability to load the communication channel of the faulty communication site. Since the channel resources of the two communication sites have differences in users and resources, the traffic of the faulty communication site cannot be matched to the appropriate communication channel, which greatly reduces the reach rate of the information to be sent by the faulty communication site. In view of this, the first embodiment of the present application provides a communication method, as shown in Figure 2, which includes the following steps:

Step S11: In response to the information that the communication failure occurs at the faulty communication site, a communication service is provided to the users of the faulty communication site through a predetermined non-faulty communication site, wherein the non-faulty communication site is a site where no communication failure occurs. That is, in the embodiment of the present application, when a communication failure occurs at the faulty communication site, the non-faulty communication site provides communication services to the users of the faulty communication site.

Step S12: When providing communication services through a non-faulty communication site, the non-faulty communication site selects a target communication channel for the user's information to be sent based on the channel attribute information and the user's service attribute information obtained in advance, so as to provide the information to be sent to the recipient of the information to be sent through the target communication channel, wherein the channel attribute information includes first attribute information of the communication channel of the non-faulty communication site and second attribute information of the communication channel of the faulty communication site obtained in advance by the non-faulty communication site.

Therefore, in the embodiment of the present application, after a fault occurs at a faulty communication site, a non-faulty communication site provides communication services to users of the faulty communication site. Since the non-faulty communication site has synchronously acquired the second attribute information of the communication channel of the faulty communication site in advance, the non-faulty communication site has the complete channel sending capability of the faulty communication site. That is, before sending the information to be sent to the recipient, the non-faulty communication site selects a suitable target communication channel for the information to be sent based on the channel attribute information containing the second attribute information and the service attribute information of the user, so that the target communication channel provides the information to be sent to the recipient, thereby ensuring a high reach rate of the information to be sent.

The non-faulty communication site includes an access layer and a scheduling decision module. In step S11, in response to information that a communication failure occurs at the faulty communication site, before providing communication services to users of the faulty communication site through a predetermined non-faulty communication site, that is, before the faulty communication site has a communication failure, as shown in FIG3, the method provided in the embodiment of the present application includes the following steps:

Step S21: Synchronize the service attribute information from the faulty communication site to the access layer, and send the service attribute information to the scheduling decision module through the access layer.

Step S22: Synchronize the second attribute information from the faulty communication site to the dispatch decision module so that the dispatch decision module The channel attribute information including the first attribute information and the second attribute information is obtained. There is no order of execution for step S21 and step S22 in specific implementation, and the embodiment of the present application does not limit the execution order of step S21 and step S22.

It can be seen from step S21 and step S22 that the embodiment of the present application synchronizes the service attribute information of the faulty communication site at the access layer. Therefore, when a communication failure occurs at the faulty communication site, the traffic switching from the faulty communication site to the non-faulty communication site can be quickly performed. The scheduling decision module performs bidirectional synchronization of the channel resources of the faulty communication site (that is, the second attribute information of the communication channel of the faulty communication site is synchronized), so that the scheduling decision module has the ability to dynamically recommend and not recommend the communication channel of the faulty communication site, and matches the more suitable communication channel of the faulty communication site to the information to be sent of the faulty communication site, thereby ensuring a high reach rate of the information to be sent, that is, a high sending success rate. Then, based on step S21 and step S22, in step S12 of the embodiment of the present application, the step of selecting the target communication channel for the user's information to be sent by the non-faulty communication site based on the channel attribute information and the user's service attribute information obtained in advance includes:

The scheduling decision module selects a target communication channel for the information to be sent according to the first attribute information, the second attribute information and the service attribute information. The selected target communication channel may be a communication channel of the non-faulty communication site itself, or it may be a communication channel corresponding to the faulty communication site, as long as the target communication channel can ensure a high reach rate of the information to be sent, such as matching the information to be sent to the financial institution of the faulty communication site with a communication channel with higher communication quality of the faulty communication site, thereby ensuring a high reach rate of the information to be sent by the financial institution. It ensures that the non-faulty communication site has the ability to send the information to be sent to different users of the faulty communication site, so as to ensure a high reach rate of the information to be sent. In addition to being able to select a suitable target communication channel for matching the information to be sent of the faulty communication site, the scheduling decision module can also select a suitable communication channel for the information to be sent of the non-faulty communication site to which it belongs, thereby ensuring a high reach rate of different information to be sent.

In the embodiment of the present application, the first attribute information and the second attribute information both include communication attribute information, and the communication attribute information is information used to describe the communication attributes of the communication channel, such as the quality label of the communication channel, the channel transmission type, the number of connection hops, etc. Among them, the step of selecting a target communication channel for the information to be sent according to the first attribute information, the second attribute information and the service attribute information by the scheduling decision module includes: selecting a target communication channel for the information to be sent according to the communication attribute information of the first attribute information and the communication attribute information of the second attribute information and the service attribute information by the scheduling decision module. Thus, the information to be sent is provided to the recipient based on the target communication channel determined by the scheduling decision module.

The non-faulty communication site also includes a gateway, and the method provided by the embodiment of the present application also includes: after establishing a communication connection with the target communication channel through the gateway, the information to be sent is sent to the target communication channel through the gateway, so that the information to be sent is provided by the target communication channel to the recipient of the information to be sent. Among them, the first attribute information and the second attribute information also include connection attribute information, and the connection attribute information is information used to describe the connection attributes required for connecting the communication channel, such as the channel IP address, port port, etc. of the communication channel, wherein the IP address is an Internet Protocol address (full name in English: Internet Protocol Address, also translated as Internet Protocol address), abbreviated as IP address, when step S22 synchronizes the second attribute information from the faulty communication site to the scheduling decision module, the method provided by the embodiment of the present application also includes: synchronizing the second attribute information from the faulty communication site to the gateway, so that the gateway obtains the channel attribute information containing the first attribute information and the second attribute information, so that the gateway can have the ability to dynamically load the communication channel of the faulty communication site, in this regard, the step of establishing a communication connection with the target communication channel through the gateway in the embodiment of the present application includes: establishing a communication connection with the target communication channel through the gateway according to the connection attribute information of the first attribute information or the connection attribute information of the second attribute information corresponding to the target communication channel. That is, when the target communication channel selected by the scheduling decision module is the communication channel of the non-faulty communication site, the gateway The communication channel corresponds to the connection attribute information of the first attribute information, and establishes a communication connection with the target communication channel. When the target communication channel selected by the scheduling decision module is the communication channel of the faulty communication site, the gateway establishes a communication connection with the target communication channel according to the connection attribute information of the first attribute information corresponding to the target communication channel.

When the communication failure of the faulty communication site is resolved, that is, the faulty communication site fully resumes normal communication, the method provided in the embodiment of the present application also includes: in response to the information that the communication failure of the faulty communication site has been resolved, disconnecting the communication connection between the gateway and the target communication channel. Thus, when the target communication channel is the communication channel of the faulty communication site, the gateway in the embodiment of the present application can also disconnect the communication connection with the communication channel of the faulty communication site. After the gateway disconnects the communication connection with the target communication channel, the non-faulty communication site does not recommend traffic (such as the domain name entered by the user of the faulty communication site for accessing the communication service) to the communication channel of the faulty communication site, and the applications and resources of the faulty communication site are fully restored, and the traffic of the faulty communication site is switched back to the faulty communication site. Normally, the faulty communication site provides communication services to the users of its own site. After the faulty communication site is fully restored, the non-faulty communication site also only undertakes the traffic of this communication site. The traffic of each communication site is restored as before, and the user is almost unaware of the intermediate process, which ensures a high reach rate of the information to be sent and a good user experience.

As shown in FIG. 4 , in the embodiment of the present application, the step S11 of providing communication services to users of the faulty communication site through a predetermined non-faulty communication site includes:

Step S31: Acquire a domain name registered by a user, wherein the domain name is a domain name corresponding to the first address information used to identify the faulty communication site.

Step S32: The first address information corresponding to the domain name is changed to the second address information for identifying the non-faulty communication site, so that the user can access the communication service provided by the non-faulty communication site based on the domain name. Thus, the embodiment of the present application quickly switches from the faulty communication site to the non-faulty communication site by resolving the user's domain name, thereby providing the user with communication services through the non-faulty communication site.

It can be seen from the above that since the non-fault communication site in the embodiment of the present application has the complete channel sending capability of the faulty communication site, the high reach rate of the information to be sent is guaranteed. Specifically, since two-way data synchronization (i.e., two-way synchronization of service attribute information) is performed at the access layer between each communication site, when a fault occurs, the traffic switching from the faulty communication site to the non-faulty communication site can be quickly performed. Secondly, since the scheduling decision module between each communication site performs two-way synchronization of channel resources (i.e., two-way synchronization of channel attribute information), and the gateway has the ability to dynamically load and disconnect the communication channel of the faulty communication site, and the scheduling decision module has the ability to dynamically recommend and not recommend the communication channel of the faulty communication site, these can ensure that the non-faulty communication site has the ability to send the information to be sent by the faulty communication site, so the high reach rate of the information to be sent can be guaranteed. After the faulty communication site is fully restored, the non-faulty communication site only undertakes the traffic of this communication site, and the traffic of each communication site is restored as before. The user is almost unaware of the intermediate process, which ensures the high reach rate of the information to be sent while providing a good user experience.

The second embodiment of the present application also provides a communication method, which is applied to a non-faulty communication site where no communication failure has occurred. The communication method includes: in response to an access message that provides communication services to a user of the faulty communication site, selecting a target communication channel for the user's information to be sent based on channel attribute information and pre-acquired service attribute information of the user, so as to provide the information to be sent by the target communication channel to the recipient of the information to be sent, wherein the channel attribute information includes first attribute information of the communication channel of the non-faulty communication site, and second attribute information of the communication channel of the faulty communication site that is pre-acquired by the non-faulty communication site.

Therefore, in the embodiment of the present application, after a faulty communication site fails, a non-faulty communication site replaces the faulty communication site. In order to provide communication services to users, since the non-faulty communication site has synchronously acquired the second attribute information of the communication channel of the faulty communication site in advance, the non-faulty communication site has the complete channel sending capability of the faulty communication site, that is, before sending the information to be sent to the recipient, the non-faulty communication site selects a suitable target communication channel for the information to be sent according to the channel attribute information containing the second attribute information and the service attribute information of the user, so that the target communication channel provides the information to be sent to the recipient, thereby ensuring a high reach rate of the information to be sent.

Among them, the non-fault communication site includes an access layer and a scheduling decision module. Then, before the embodiment of the present application selects a target communication channel for the user's to-be-sent information according to the channel attribute information and the pre-acquired user's service attribute information, the method provided by the embodiment of the present application includes: obtaining the service attribute information through the access layer, and sending the service attribute information to the scheduling decision module through the access layer. And, obtaining the second attribute information through the scheduling decision module, so that the scheduling decision module obtains the channel attribute information containing the first attribute information and the second attribute information. The embodiment of the present application synchronizes the service attribute information of the faulty communication site at the access layer of the non-faulty communication site. Therefore, when a communication failure occurs at the faulty communication site, the traffic switching from the faulty communication site to the non-faulty communication site can be quickly performed. The scheduling decision module performs bidirectional synchronization of the channel resources of the faulty communication site (that is, the synchronization of the second attribute information of the communication channel of the faulty communication site), so that the scheduling decision module has the ability to dynamically recommend and not recommend the communication channel of the faulty communication site, thereby matching the communication channel of the more suitable faulty communication site to the information to be sent of the faulty communication site, ensuring a high reach rate of the information to be sent. Then, in the embodiment of the present application, the step of selecting a target communication channel for the user's to-be-sent information according to the channel attribute information and the pre-acquired service attribute information of the user includes:

The scheduling decision module selects a target communication channel for the information to be sent according to the first attribute information, the second attribute information and the service attribute information. The target communication channel selected by the scheduling decision module may be a communication channel of the non-faulty communication site itself, or it may be a communication channel corresponding to the faulty communication site, as long as the target communication channel can ensure a high reach rate of the information to be sent, such as matching the information to be sent to the financial institution of the faulty communication site with a communication channel with higher communication quality of the faulty communication site, thereby ensuring a high reach rate of the information to be sent by the financial institution. It ensures that the non-faulty communication site has the ability to send the information to be sent by the faulty communication site to different users, so as to ensure a high reach rate of the information to be sent. In addition to being able to select a suitable target communication channel for matching the information to be sent of the faulty communication site, the scheduling decision module can also select a suitable communication channel for the information to be sent of the non-faulty communication site to which it belongs, thereby ensuring a high reach rate of different information to be sent.

In an embodiment of the present application, the first attribute information and the second attribute information both include communication attribute information, and the communication attribute information is information used to describe the communication attributes of the communication channel, such as the quality label of the communication channel, the channel transmission type, the number of connection hops, etc. Then, the step of selecting a target communication channel for the information to be sent according to the first attribute information, the second attribute information, and the service attribute information through the scheduling decision module includes: selecting a target communication channel for the information to be sent according to the communication attribute information of the first attribute information and the communication attribute information of the second attribute information and the service attribute information through the scheduling decision module. Thus, the information to be sent is provided to the recipient based on the target communication channel determined by the scheduling decision module, and the reach rate of the information to be sent is high.

The non-faulty communication site also includes a gateway. The method provided in the embodiment of the present application also includes: after establishing a communication connection with the target communication channel through the gateway, the information to be sent is sent to the target communication channel through the gateway, so that the information to be sent is provided by the target communication channel to the recipient of the information to be sent. Among them, the first attribute information and the second attribute information also include connection attribute information, and the connection attribute information is information used to describe the connection attributes required to connect the communication channel, such as the channel IP address and port of the communication channel. When the second attribute information is synchronized from the faulty communication site to the scheduling decision module, the present invention The method provided in the embodiment of the application also includes: synchronizing the second attribute information from the faulty communication site to the gateway, so that the gateway obtains the channel attribute information including the first attribute information and the second attribute information. Thereby, the gateway is able to have the ability to dynamically load the communication channel of the faulty communication site. To this end, the step of establishing a communication connection with the target communication channel through the gateway in the embodiment of the present application includes: establishing a communication connection with the target communication channel through the gateway according to the connection attribute information of the first attribute information or the connection attribute information of the second attribute information corresponding to the target communication channel. That is, when the scheduling decision module matches the selected target communication channel as the communication channel of the non-faulty communication site, the gateway establishes a communication connection with the target communication channel according to the connection attribute information of the first attribute information corresponding to the target communication channel. When the scheduling decision module matches the selected target communication channel as the communication channel of the faulty communication site, the gateway establishes a communication connection with the target communication channel according to the connection attribute information of the first attribute information corresponding to the target communication channel.

When the communication failure of the faulty communication site is resolved, that is, the faulty communication site fully resumes normal communication, the method provided in the embodiment of the present application also includes: in response to the information that the communication failure of the faulty communication site has been resolved, disconnecting the communication connection between the gateway and the target communication channel. Thus, when the target communication channel is the communication channel of the faulty communication site, the gateway in the embodiment of the present application not only has the ability to dynamically load the communication channel of the faulty communication site, but also can disconnect the communication connection between the communication channel of the faulty communication site when the faulty communication site resumes normal communication. After the gateway disconnects the communication connection with the target communication channel, the non-faulty communication site does not recommend traffic to the communication channel of the faulty communication site, the applications and resources of the faulty communication site are fully restored, and the traffic of the faulty communication site is switched back to the faulty communication site. Normally, the faulty communication site provides communication services for users of its own site. After the faulty communication site is fully restored, the non-faulty communication site also only undertakes the traffic of this communication site. The traffic of each communication site is restored as before, and the user is almost unaware of the intermediate process, ensuring a high reach rate of the information to be sent while providing a good user experience.

It can be seen from the above that since the non-fault communication site in the embodiment of the present application has the complete channel sending capability of the faulty communication site, the high reach rate of the information to be sent is guaranteed. Specifically, since two-way data synchronization (i.e., two-way synchronization of service attribute information) is performed at the access layer between each communication site, when a fault occurs, the traffic switching from the faulty communication site to the non-faulty communication site can be quickly performed. Secondly, since the scheduling decision module between each communication site performs two-way synchronization of channel resources (i.e., two-way synchronization of channel attribute information), and the gateway has the ability to dynamically load and disconnect the communication channel of the faulty communication site, and the scheduling decision module has the ability to dynamically recommend and not recommend the communication channel of the faulty communication site, these can ensure that the non-faulty communication site has the ability to send the information to be sent by the faulty communication site, so the high reach rate of the information to be sent can be guaranteed. After the faulty communication site is fully restored, the non-faulty communication site only undertakes the traffic of this communication site, and the traffic of each communication site is restored as before. The user is almost unaware of the intermediate process, which ensures the high reach rate of the information to be sent while providing a good user experience.

The third embodiment of the present application also provides a communication site, which is used to execute the communication method provided by the second embodiment of the present application. For details of the communication method, please refer to the content provided by the second embodiment of the present application, and the embodiment of the present application will not be repeated here.

The communication site in the embodiment of the present application has the complete channel sending capability of the faulty communication site, thereby ensuring a high reach rate of the information to be sent. Specifically, since two-way data synchronization (i.e., two-way synchronization of service attribute information) is performed at the access layer between the communication sites, when a fault occurs, the traffic switching from the faulty communication site to the communication site provided in the embodiment of the present application can be quickly performed. Secondly, since the scheduling decision module between the communication sites performs two-way synchronization of channel resources (i.e., two-way synchronization of channel attribute information), and the gateway of the communication site provided in the embodiment of the present application has the ability to dynamically load and disconnect the communication channel of the faulty communication site, and the scheduling decision module has the ability to dynamically recommend and The capabilities of the communication channels of the faulty communication sites are not recommended. These capabilities can ensure that the non-faulty communication sites have the ability to send the information to be sent by the faulty communication sites, thereby ensuring a high reach rate of the information to be sent. After the faulty communication site is fully restored, the communication site provided in the embodiment of the present application only undertakes the traffic of this communication site, and the traffic of each communication site is restored as before. The user has almost no perception of the intermediate process, which ensures a high reach rate of the information to be sent and a good user experience.

The fourth embodiment of the present application also provides a communication system, which includes the communication site provided by the third embodiment of the present application. For details of the communication site, please refer to the content provided by the third embodiment of the present application, and the embodiments of the present application will not be repeated here.

The fifth embodiment of the present application also provides an electronic device, including: a processor, and a memory for storing a program, wherein the program includes instructions, and when the instructions are executed by the processor, the processor executes the communication method provided by the first embodiment of the present application. For details of the communication method, please refer to the content provided in the first embodiment of the present application, and the embodiments of the present application will not be repeated here.

The sixth embodiment of the present application also provides a non-transitory machine-readable medium storing computer instructions, wherein the computer instructions are used to enable a computer to execute the communication method provided by the first embodiment of the present application. For details of the communication method, please refer to the content provided by the first embodiment of the present application, and the embodiments of the present application will not be repeated here.

The seventh embodiment of the present application also provides a computer program product, including a computer program, wherein the computer program, when executed by the processor of the computer, is used to enable the computer to execute the communication method provided by the first embodiment of the present application. For details of the communication method, please refer to the content provided in the first embodiment of the present application, and the embodiments of the present application will not be repeated here.

The eighth embodiment of the present application also provides an application embodiment of a communication method in combination with FIG5, and the application embodiment describes how to implement a multi-active method for cross-national communication sites in the field of communication. The data synchronization scope of this application embodiment not only includes the user's service attribute information (such as the user's quality label, user level, user model, etc.), but also extends to the attribute information of the communication channel of each communication site (such as channel quality label, channel sending type, connection hop number, channel IP address, port and other attributes). On this basis, the gateway of the non-fault communication site is enabled to dynamically connect and disconnect the communication channel of the faulty communication site (this capability of the gateway is mainly to configure a multi-active switch for the gateway, and use the multi-active switch to dynamically connect or disconnect the communication channel of the faulty communication site), and the scheduling decision module of the non-fault communication site has the ability to dynamically and accurately recommend or not recommend the communication channel of the faulty communication site. This application embodiment can ensure that: when a fault occurs, the non-fault communication site dynamically loads the channel of the faulty communication site, and the scheduling decision module can accurately recommend all communication channels. When the fault is restored, the gateway of the non-faulty communication site dynamically disconnects the communication channel of the previously faulty communication site, and the scheduling decision module of the non-faulty communication site only accurately matches the communication channel of the communication site, and the faulty communication site returns to normal. Therefore, this application embodiment not only has the ability to quickly switch the communication site providing communication services after a fault occurs, but also can ensure the high reach rate of the user's to-be-sent information, which is basically imperceptible to the user.

The communication platform service has been deployed and provided services at multiple communication sites around the world, such as the Singapore communication site (mainly serving global users), the Indonesian communication site (focusing on serving local Indonesian users), etc. This application embodiment uses the Singapore communication site and the Indonesian communication site as examples to illustrate the specific implementation process of this application embodiment.

As shown in Figure 5, this application embodiment has a comprehensive data redundancy strategy. In addition to bidirectional synchronization of service attribute information at the access layer of each communication site (such as bidirectional synchronization of service attribute information at the access layer of the Singapore communication site and the Indonesian communication site), bidirectional synchronization of attribute information of the communication channel is also performed at the gateway and the scheduling decision module to ensure the consistency of resource data of multiple communication sites. Among them, the gateway of each communication site has the ability to dynamically connect and disconnect the communication channel of the faulty communication site: when a fault occurs, the non-faulty communication site dynamically connects to the faulty communication site through its own gateway. The communication channel of the communication site establishes a communication connection. When the faulty communication site returns to normal, the non-faulty communication site dynamically disconnects the communication channel of the faulty communication site through its own gateway. Secondly, the scheduling decision module of each communication site has the ability to dynamically and accurately recommend and not recommend the communication channels of the faulty communication site: when a fault occurs, the scheduling decision module of the non-faulty communication site where the fault has not occurred can accurately recommend all communication channels, including the communication channels under the non-faulty communication site, and the communication channels under the faulty communication site. When the faulty communication site returns to normal, the scheduling decision module of the non-faulty communication site is accurately matched to the communication channel of this communication site, excluding the communication channel of the faulty communication site. Based on the above content, the specific implementation process of this application embodiment includes:

1. After a communication failure occurs at a faulty communication site (for example, a complete failure occurs at a Singapore communication site, and the Indonesian communication site serves as a backup communication site for the Singapore communication site), the implementation process of this application embodiment includes:

Step 11. The ingress traffic of the Singapore communication site (i.e., the faulty communication site) is quickly switched to the Indonesian communication site (i.e., the non-faulty communication site) through DNS resolution. Specifically, the DNS resolution method mainly changes the IP address of the Singapore communication site corresponding to the domain name of the user of the Singapore communication site to the IP address of the Indonesian communication site.

Step 12: The gateway of the Indonesian communication site dynamically loads the communication channel of the Singaporean communication site (ie, the channel resources of the Singaporean communication site). At this time, the communication channels connected to the gateway of the Indonesian communication site include: the communication channel before the Singaporean communication site, and the communication channel of the Indonesian communication site.

Step 13: The scheduling decision module of the Indonesian communication site dynamically and accurately matches all communication channels of the two communication sites.

Through steps 11 to 113, the Indonesian communication site has completed the formal acceptance of the traffic of the Singaporean communication site, which can ensure a high reach rate and a high receipt rate for the information to be sent by all users of the Singaporean communication site.

2. After the communication failure of the faulty communication site is resolved, the implementation process of the application embodiment includes:

Step 21: The scheduling decision module of the Indonesian communication site does not recommend traffic to the communication channel of the Singaporean communication site.

Step 22: The gateway of the Indonesian communication site dynamically disconnects the communication channel with the Singaporean communication site.

Step 23: The applications and resources of the Singapore communication site are fully restored.

Step 24: Switch the traffic of the Singapore communication site back to the Singapore communication site.

As a result, the Singapore communication site was fully restored, and the Indonesian communication site only took over the traffic of this site. The traffic of the two communication sites was restored to normal, and users were almost unaware of the intermediate process.

As can be seen from the above, the Indonesian communication site in the embodiment of the present application has the complete channel sending capability of the Singapore communication site, thereby ensuring the high reach rate of the information to be sent. Specifically, since two-way data synchronization (i.e., two-way synchronization of service attribute information) is performed at the access layer between each communication site, when the failure of the Singapore communication site occurs, the traffic switching from the Singapore communication site to the Indonesian communication site can be quickly performed. Secondly, since the scheduling decision module between each communication site performs two-way synchronization of channel resources (i.e., two-way synchronization of channel attribute information), and the gateway has the ability to dynamically load and disconnect the communication channel of the faulty communication site, and the scheduling decision module has the ability to dynamically recommend and not recommend the communication channel of the faulty communication site, these can ensure that the Indonesian communication site has the ability to send the information to be sent by the Singapore communication site, so the high reach rate of the information to be sent can be guaranteed. After the Singapore communication site is fully restored, the Indonesian communication site only undertakes the traffic of this communication site, and the traffic of each communication site is restored as before. The user is almost unaware of the intermediate process, ensuring the high reach rate of the information to be sent, while the user experience is good.

The computer programs for implementing the methods of the embodiments of the present application may be written in any combination of one or more programming languages. These computer programs may be provided to a general-purpose computer, a special-purpose computer, or other programmable data processing device. A processor or controller is provided so that when the computer program is executed by the processor or controller, the functions/operations specified in the flowchart and/or block diagram are implemented. The computer program can be executed entirely on the machine, partially on the machine, partially on the machine as a stand-alone software package and partially on a remote machine, or entirely on a remote machine or server.

In the context of the present application embodiment, machine-readable medium can be a tangible medium that can contain or store a program for use by an instruction execution system, device or equipment or used in combination with an instruction execution system, device or equipment. Machine-readable medium can be a machine-readable signal medium or a machine-readable storage medium. Machine-readable signal medium can include but is not limited to electronic, magnetic, optical, electromagnetic, infrared or semiconductor systems, devices or equipment, or any suitable combination of the above. More specific examples of machine-readable storage media can include electrical connections based on one or more lines, portable computer disks, hard disks, random access memories (RAM), read-only memories (ROM), erasable programmable read-only memories (EPROM or flash memory), optical fibers, portable compact disk read-only memories (CD-ROM), optical storage devices, magnetic storage devices, or any suitable combination of the above.

It should be noted that the term "including" and its variations used in the embodiments of the present application are open inclusions, that is, "including but not limited to". The term "based on" means "based at least in part on". The term "one embodiment" means "at least one embodiment"; the term "another embodiment" means "at least one other embodiment"; the term "some embodiments" means "at least some embodiments". The modifications of "one" and "multiple" mentioned in the embodiments of the present application are illustrative and not restrictive. Those skilled in the art should understand that unless otherwise clearly indicated in the context, it should be understood as "one or more".

The user information (including but not limited to user device information, user personal information, etc.) and data (including but not limited to data used for analysis, stored data, displayed data, etc.) involved in the embodiments of the present application are all information and data authorized by the user or fully authorized by all parties, and the collection, use and processing of relevant data must comply with relevant laws, regulations and standards of relevant countries and regions, and provide corresponding operation entrances for users to choose to authorize or refuse.

The various steps described in the method implementation methods provided in the embodiments of the present application can be performed in different orders and/or in parallel. In addition, the method implementation methods may include additional steps and/or omit the steps shown. The scope of protection of the present application is not limited in this respect.

The term "embodiment" in this specification refers to specific features, structures or characteristics described in conjunction with the embodiment that can be included in at least one embodiment of the present application. The appearance of this phrase in various places in the specification does not necessarily mean the same embodiment, nor does it mean that it is mutually exclusive with other embodiments and is independent or optional. The various embodiments in this specification are described in a related manner, and the same or similar parts between the various embodiments refer to each other. In particular, for the device, equipment, and system embodiments, since they are basically similar to the method embodiments, the description is relatively simple, and the relevant parts refer to the partial description of the method embodiment.

The above-mentioned embodiments only express several implementation methods of the present application, and the descriptions thereof are relatively specific and detailed, but they cannot be understood as limiting the scope of patent protection. It should be pointed out that, for a person of ordinary skill in the art, several variations and improvements can be made without departing from the concept of the present application, and these all belong to the scope of protection of the present application. Therefore, the scope of protection of the present application shall be subject to the attached claims.

Claims (14)

A communication method, the method comprising: In response to information that a communication failure occurs at a failed communication site, providing communication services to users of the failed communication site through a predetermined non-faulty communication site, wherein the non-faulty communication site is a site where no communication failure occurs; When the communication service is provided by the non-faulty communication site, the non-faulty communication site selects a target communication channel for the user's information to be sent based on the channel attribute information and the service attribute information of the user obtained in advance, so as to provide the information to be sent to the recipient of the information to be sent through the target communication channel, wherein the channel attribute information includes first attribute information of the communication channel of the non-faulty communication site and second attribute information of the communication channel of the faulty communication site obtained in advance by the non-faulty communication site. The method according to claim 1, wherein the non-faulty communication site comprises an access layer and a scheduling decision module, and in response to information that a communication failure occurs at the faulty communication site, before providing communication services to users of the faulty communication site through a predetermined non-faulty communication site, the method comprises: Synchronizing the service attribute information from the faulty communication site to the access layer, and sending the service attribute information to the scheduling decision module through the access layer; Synchronize the second attribute information from the faulty communication site to the scheduling decision module, so that the scheduling decision module obtains the channel attribute information including the first attribute information and the second attribute information; Then, the step of selecting a target communication channel for the information to be sent by the non-faulty communication site according to the channel attribute information and the pre-acquired service attribute information of the user includes: The scheduling decision module selects the target communication channel for the information to be sent according to the first attribute information, the second attribute information and the service attribute information. The method according to claim 2, wherein the first attribute information and the second attribute information both include communication attribute information, and the communication attribute information is information used to describe the communication attribute of the communication channel, and the step of selecting the target communication channel for the information to be sent according to the first attribute information, the second attribute information and the service attribute information by the scheduling decision module comprises: The scheduling decision module selects the target communication channel for the information to be sent according to the communication attribute information of the first attribute information, the communication attribute information of the second attribute information, and the service attribute information. The method according to claim 2, wherein the non-faulty communication site further comprises a gateway, and the method further comprises: After establishing a communication connection with the target communication channel through the gateway, the information to be sent is sent to the target communication channel through the gateway, so that the information to be sent is provided by the target communication channel to the recipient of the information to be sent. The method according to claim 4, wherein the first attribute information and the second attribute information further include connection attribute information, the connection attribute information being information for describing connection attributes required to connect the communication channel, and when synchronizing the second attribute information from the faulty communication site to the scheduling decision module, the method further includes: Synchronizing the second attribute information from the faulty communication site to the gateway, so that the gateway obtains the channel attribute information including the first attribute information and the second attribute information; The step of establishing a communication connection with the target communication channel through the gateway comprises: A communication connection is established with the target communication channel through the gateway according to the connection attribute information of the first attribute information or the connection attribute information of the second attribute information corresponding to the target communication channel. The method according to claim 4, wherein the method further comprises: In response to the information that the communication failure of the failed communication site has been resolved, the communication connection between the gateway and the target communication channel is disconnected. The method according to claim 1, wherein the step of providing communication services to users of the faulty communication site through a predetermined non-faulty communication site comprises: Acquire a domain name registered by the user, wherein the domain name is a domain name corresponding to the first address information used to identify the faulty communication site; The first address information corresponding to the domain name is changed into second address information for identifying the non-faulty communication site, so that the user can access the communication service provided by the non-faulty communication site based on the domain name. A communication method, the method being applied to a non-fault communication site where no communication failure has occurred, the method comprising: In response to an access message for providing communication services to a user of a faulty communication site, a target communication channel is selected for the user's information to be sent based on channel attribute information and pre-acquired service attribute information of the user, so that the information to be sent is provided by the target communication channel to a recipient of the information to be sent, wherein the channel attribute information includes first attribute information of the communication channel of the non-faulty communication site and second attribute information of the communication channel of the faulty communication site that is pre-acquired by the non-faulty communication site. The method according to claim 8, wherein the non-faulty communication site includes an access layer and a scheduling decision module, and before selecting a target communication channel for the user's to-be-sent information according to the channel attribute information and the pre-acquired service attribute information of the user, the method includes: Acquire the service attribute information through the access layer, and send the service attribute information to the scheduling decision module through the access layer; Acquiring the second attribute information through the scheduling decision module, so that the scheduling decision module obtains the channel attribute information including the first attribute information and the second attribute information; Then, the step of selecting a target communication channel for the information to be sent by the user according to the channel attribute information and the pre-acquired service attribute information of the user includes: The scheduling decision module selects the target communication channel for the information to be sent according to the first attribute information, the second attribute information and the service attribute information. The method according to claim 9, wherein the first attribute information and the second attribute information both include communication attribute information, and the communication attribute information is information used to describe the communication attributes of the communication channel, and the scheduling decision module is used to determine the communication attribute of the communication channel according to the first attribute information, the second attribute information and the service attribute information. The step of selecting the target communication channel for the information to be sent comprises: The scheduling decision module selects the target communication channel for the information to be sent according to the communication attribute information of the first attribute information, the communication attribute information of the second attribute information, and the service attribute information. The method according to claim 9, wherein the non-faulty communication site further comprises a gateway, and the method further comprises: After establishing a communication connection with the target communication channel through the gateway, the information to be sent is sent to the target communication channel through the gateway, so that the information to be sent is provided by the target communication channel to the recipient of the information to be sent. The method according to claim 11, wherein the first attribute information and the second attribute information further include connection attribute information, the connection attribute information being information used to describe connection attributes required to connect the communication channel, and when synchronizing the second attribute information from the faulty communication site to the scheduling decision module, the method further includes: Synchronize the second attribute information from the faulty communication site to the gateway, so that the gateway obtains the channel attribute information including the first attribute information and the second attribute information; The step of establishing a communication connection with the target communication channel through the gateway comprises: A communication connection is established with the target communication channel through the gateway according to the connection attribute information of the first attribute information or the connection attribute information of the second attribute information corresponding to the target communication channel. The method according to claim 11, wherein the method further comprises: In response to the information that the communication failure of the failed communication site has been resolved, the communication connection between the gateway and the target communication channel is disconnected. A communication site, wherein the communication site is used to execute the communication method described in any one of claims 8 to 13.