WO2021237204A1

WO2021237204A1 - System and method for ordering and secure delivery of goods

Info

Publication number: WO2021237204A1
Application number: PCT/US2021/033868
Authority: WO
Inventors: John Rodriguez
Original assignee: Individual
Current assignee: Individual
Priority date: 2020-05-22
Filing date: 2021-05-24
Publication date: 2021-11-25
Anticipated expiration: 2022-11-22

Abstract

A system and method for ordering and securely delivering goods. The system comprises a user computer system having a user display for a user to select, order and schedule delivery of ordered goods. An application server having a processor is provided for processing the ordered goods, including scheduling of delivery of the ordered goods. A deliverer computer system having a deliverer display is provided for a deliverer to view requests for delivery of the ordered goods, and for accepting or declining the requests. The system also comprises a security box for accepting delivery and storing the ordered goods upon delivery. The security box is configured to communicate details of a completed delivery to the application server. The application server is configured to communicate with the user computer system, deliverer computer system and the security box.

Description

SYSTEM AND METHOD FOR ORDERING AND SECURE DELIVERY OF GOODS

CROSS-REFERENCE TO RELATED APPLICATION

[0001] This application claims priority to U.S. Provisional Application No. 63/028,703, titled “System and Method for Secure Delivery of Goods,” filed on May 22, 2020, which is incorporated by reference in its entirety.

FIELD

[0002] The present disclosure relates to a system and method for ordering and delivery of goods, and more particularly to system and method for ordering goods and securely delivering ordered goods.

BACKGROUND

[0003] With the increase of online shopping, secure delivery of goods to consumers’ homes or desired delivery sites is becoming more important. Often times, goods are dropped off outside of consumers’ homes or desired delivery sites whether the consumer is present or not. It is important for the consumer to receive ordered goods safely at their home or desired delivery site without the risk of theft of those goods.

[0004] A further issue in the wake of the recent COVID-19 pandemic is that goods ordered online by consumers be delivered without transmitting disease or germs. That is, goods of any kind must be delivered sufficiently disinfected and without direct human contact. [0005] Another issue with delivery of goods to the consumer’s home or desired delivery site is that of environmental control. For example, hot or cold groceries must be delivered and stored properly upon delivery to prevent spoliation.

[0006] Therefore, a need exists for a system and method for ordering and delivery of goods that satisfy requirements of theft prevention, health safety and prevention of spoliation.

SUMMARY

[0007] The following presents a simplified summary of some embodiments of the invention in order to provide a basic understanding of the invention. This summary is not an extensive overview of the invention. It is not intended to identify key/critical elements of the invention or to delineate the scope of the invention. Its sole purpose is to present some embodiments of the invention in a simplified form as a prelude to the more detailed description that is presented later. [0008] The present invention is system and method for secure delivery of goods that satisfy the requirements of theft prevention, health safety and prevention of spoliation. The synchronized logistics system of the present invention adapts with evolving technology applications and delivery systems. The system and method of the present invention uses technology and logistics to receive an order and deliver goods to the consumer in a contactless, disinfecting and adaptable manner. To facilitate improved delivery, the present invention utilizes secure storage devices, ultra-violate lighting, camera systems, mobile applications and environmental control to provide peace of mind and accountability to the consumer.

[0009] The present invention also improves upon current systems for ordering goods, facilitating orders and delivery goods to the consumer, including, but not limited to, current ordering and delivery systems for groceries. Groceries are very personal to the consumer because health safety is an immediate concern. Having no accountability and having no understanding of the identity and character of the delivery person is a huge foul on the currently available systems. The present invention provides a system and method in which the delivery person’s full identity, including his picture, is provided to the consumer.

[0010] The present invention also provides a new appliance implemented as an Internet of Things (IoT) and cloud computing in order to completely remove the need for human-to-human interaction. As described in more detail below, the present system and method is a human-to- computer-to-human system, in which the computer remains in the middle as a firewall to account for all potential mistakes, tiny and big, that might be made by humans. Thus, the system provides accountability, sterilization, security, overseeing, full surveillance, as well as background support of the entire internet in order to keep customers up to date with item expiration dates, receipts, recipes, promotions and coupons, to name a few.

[0011] The present invention also provides an innovative payment system. For example, the same systems of existing crypto currency could be in place for food handling while adapting to that of the high security steps as required by the crypto currency.

[0012] Lastly, the present invention is energy efficient. At least parts of the system, for example, the security box of the system described in more detail below, is solar powered or backed with solar energy.

[0013] In one aspect, the present invention provides a system for ordering and delivering goods, the system comprising: a user computer system having a user display for a user to select, order and schedule delivery of ordered goods, wherein the user display includes a list of deliverers for the user to select for the delivery of the ordered goods, real-time data relating to the location of a selected deliverer during delivery of the ordered goods, real-time data relating to the status of delivery of the ordered goods, and a list of local merchants offering the ordered goods, the user having the option to purchase the ordered goods from the local merchants; an application server having a processor for processing the ordered goods, including scheduling of delivery of the ordered goods; a deliverer computer system having a deliverer display for a deliverer to view requests for delivery of the ordered goods, and accept or decline the requests, wherein the deliverer display includes data relating to scheduled deliveries and completed deliveries, and a digital key; a database configured to communicate with the application server, the database having data relating to the user, the deliverer and goods sold by local merchants; and a security box configured to communicate with the application server, wherein the security box comprises a digital lock for access to the security box, access to the security box being granted when the digital key is applied thereto, the security box storing the ordered goods upon delivery and communicating details of a completed delivery to the application server.

[0014] In another aspect, the present invention provides a system for ordering and delivering goods, the system comprising: a user computer system having a user display for a user to select, order and schedule delivery of ordered goods; an application server having a processor for processing the ordered goods, including scheduling of delivery of the ordered goods; a deliverer computer system having a deliverer display for a deliverer to view requests for delivery of the ordered goods, and accept or decline the requests; and a security box for accepting delivery and storing the ordered goods upon delivery, the security box configured to communicate details of a completed delivery to the application server; wherein the application server is configured to communicate with the user computer system, deliverer computer system and the security box. [0015] In yet another aspect, the present invention provides a method for ordering and delivering goods, the method comprising the steps of: displaying goods on a user’s user display of a user computer system; selecting, ordering and scheduling delivery of goods by the user through the user display; processing the ordered goods, by an application server, including scheduling of delivery of the ordered goods; displaying a delivery request on a deliverer’s deliverer display of a deliverer computer system; accepting the delivery request, by the deliverer, through the deliverer display; assigning a digital key to the deliverer to the deliverer computer system; accessing a security box by the deliverer by applying the digital key to the security box; storing the ordered goods in the security box; and communicating details of a completed delivery to the user through the user computer system.

BRIEF DESCRIPTION OF DRAWINGS

[0016] The foregoing summary, as well as the following detailed description of presently preferred embodiments of the invention, will be better understood when read in conjunction with the appended drawings. For the purpose of illustrating the invention, there are shown in the drawings embodiments which are presently preferred. It should be understood, however, that the invention is not limited to the precise arrangements and instrumentalities shown.

[0017] In the drawings:

[0018] Fig. 1 is a schematic of an embodiment of a system of the present invention;

[0019] Fig. 2 is another schematic of the system shown in Fig. 1;

[0020] Fig. 3 is flowchart of the system and method of the present invention relating to the selection, ordering and scheduling of delivery of goods;

[0021] Fig. 4 is a flowchart of the system and method of the present invention relating to the listing of local deals during checkout;

[0022] Figs. 5-14 show a user’s graphical user interface of the system of the present invention; [0023] Figs. 15-20 show a deliverer’s graphical user interface of the system of the present invention; and

[0024] Figs. 21-23 show an embodiment of a security box of the present invention.

[0025] To facilitate an understanding of the invention, identical reference numerals have been used, when appropriate, to designate the same or similar elements that are common to the figures. Further, unless stated otherwise, the features shown in the figures are not drawn to scale and are shown for illustrative purposes only.

DETAILED DESCRIPTION

[0026] Certain terminology is used in the following description for convenience only and is not limiting. The article “a” is intended to include one or more items, and where only one item is intended the term “one” or similar language is used. Additionally, to assist in the description of the present invention, words such as top, bottom, side, upper, lower, front, rear, inner, outer, right and left may be used to describe the accompanying figures. The terminology includes the words above specifically mentioned, derivatives thereof, and words of similar import.

[0027] The present invention is directed to an e-commerce delivery acceptance system for delivering goods to a consumer’s physical location. The system is highly technology driven with focus on logistics to provide full monitoring, full surveillance, sterilization and disinfecting, itemization, price discounts and security of items/goods without the need of customers’ presence at home or desired delivery site.

[0028] The present invention falls within the Internet of Things (“IoT”) category wherein a machine/robot/item is backed by the cloud, in that all elements of the system are organized and accounted for digitally and/or electronically for delivering and storing items or goods in a security box located at a consumer’s location.

[0029] Referring to Figs. 1 and 2, schematic block diagrams illustrating an embodiment of the system 10 of the present invention is provided. As illustrated, a security box controller 130 for a security box 100 is shown to communicate with a merchant computer system 300, a user computer system 400, a deliverer computer system 500 and an application server 600 via a network 200 such as the Internet. The Internet is defined here as a collection of interconnected (public and/or private) networks linked together by a set of standard protocols (such as TCP/IP and HTTP) to form a global, distributed network. While this term is intended to refer to what is now commonly known as the Internet, it is also intended to encompass variations that may be made in the future, including changes and additions to existing standard protocols. Each component 130, 300, 400, 500, 600 is coupled together via the Internet 200 by various connections including but not limited to landline, Wifi or mobile networks such as 4G or 5G. In addition to the network 200 being the Internet, the components 100, 300, 400, 500, 600 of the system 10 may also communicate with each other and with other devices and services via any known methods of connecting computing systems, such as WIFI and BLUETOOTH.

[0030] Referring to Figs. 21-23, an embodiment of a security box 100 of the present invention, known commercially as FORREST, is shown. In this embodiment, the security box 100 is fully enclosed and includes a front door 102 that is hingedly coupled to the remaining enclosure. The front door 102 includes a solenoid lock which is lockable with a digital lock and can be opened with a digital key. In this embodiment, the security box 100 includes three separate insulated compartments within the enclosure. A first compartment 104 is refrigerated, a second compartment 106 is ambient air temperature, and a third compartment 108 is heated, each compartment having an inner front door 104a, 106a, 108a that is hingedly coupled to its respective compartment. Each inner front door 104a, 106a, 108a could include separate locks controllable digitally. Alternatively, the locks could be standard key locks.

[0031] Referring to Fig. 23, each compartment 104, 106, 108 includes an ultra-violet (“UV”) light 112 for sterilizing or disinfecting goods that are stored therein. In this embodiment, the UV light is an LED strip light having Model No. LO-UVCFLEX with dual wavelengths having peak wavelengths a 400nm and 280nm. The LED strip is 1000mm x 10mm and cuttable every 55mm. The input voltage for the LED strip is 24V DC and has 8.5W of power per meter with a radiant flux of 75mW per meter. Furthermore, the LED strip has a waterproof rating of IP65 and has a 120 degree beam angle. Lastly, the LED strips have 2.1mm male and 2.1mm female plugs on alternate ends. However, one of ordinary skill in the art will recognize that other types of UV lights could be used so long as the wavelengths exceed 280nm so that sufficient UVC radiation is emitted for effective disinfection of the goods stored within each compartment 104, 106, 108. [0032] As illustrated in Fig. 1, the security box 100 is controlled with a security box controller 130 having an applications processor 132 coupled to a sterilization control unit 136, temperature control unit 135, lock control unit 137, sensor unit 138, digital interface 110, and camera 134. [0033] The digital interface 110 could be a touch screen on the exterior of the security box that could include and display a digital keypad, biometric reader, barcode reader, QR code reader and other features for operating the security box 100. Alternatively, the digital interface 110 could be separate and apart from the security box 100 that is accessed, for example, by a QR code 140, as shown in Fig. 21, which a user of deliverer could scan with an input/output device 400, 500 such as a mobile phone to access information for the security box 100 and the system 10. That is, the digital interface 110 would be on the user’s or deliverer’s mobile device 400, 500 and operatively electronically coupled with the security box controller 130.

[0034] As shown in Figs. 21-23, the camera 134 is located on an exterior of the security box 100 for monitoring the outside environment on and near the security box 100, including individuals that attempt to access the security box 100. Integration of full video surveillance, through live options and recording dropping off of items, as shown, for example, in Fig. 11, ensures safety of the delivered goods. The monitoring via camera 134 also provides complete and total tracking of items and of the delivery person. Thus, surveillance provides for a full scanning of the items for liability purposes, i.e., protection of the items, accountability and disclosure. Alternatively, each compartment 104, 106, 108 could be provided with its own camera to further monitor goods stored therein. For example, additional cameras with lights, such as LED lights, could be installed in the interior of the security box 100. With this feature, the consumer or user is able to view items within the security box 100 remotely using the application software 30 described below. In this embodiment, the specifications of the camera hardware are as follows: RPI 8GB RAM video surveillance; PIR sensor with ESP 32 CAM chipset; and camera module OV2460. However, other types of camera systems could be used without departing from the spirit and scope of the present invention.

[0035] The lock control unit 137 could include multiple locks 140, 142 with different access codes for different delivery persons. The access codes could be in the form of digits, biometrics QR codes and barcodes. In one embodiment, as shown in Fig. 21, the lock 140 is a digital lock accessible via QR code that is positioned on the front door 102 of the security box 100. The lock control unit 137 is electronically coupled with the QR code 140 such that a user or deliverer unlocks the front door 102 by scanning the QR code 140 with an input/output device 500 such as a mobile phone and applying a digital key. Furthermore, the lock control unit 137 is electronically coupled with the user computer 400 such that the user could control the locking and unlocking of the security box 100, as shown, for example, in Figs. 6 and 13.

[0036] The sensor unit 138 monitors parameters such as interior temperature 172 and interior air quality 162, and activates a heat control unit 135 and a sterilization control unit 136, respectively, when necessary or desired. That is, refrigeration 181 or heat 183 is activated to satisfy a pre-set internal temperature of the security box 100 and the compartments 104, 106, 108 therein. As such, the security box 100 could include a refrigeration unit and a heating unit operably coupled to the heat control unit 135 for cooling and heating, respectively, the entire security box interior or specific compartments 104, 106, 108 within the security box 100.

[0037] Similarly, the ultraviolet (UV) lights 112 are operably coupled to the sterilization control unit 136, which is activated on 190 and off 192 to satisfy a pre-set air quality and sterilization parameters. The ability to disinfect every single item with complete contactless capacity is an inventive feature of the present invention. Sterilization is crucial and a unique capability of the entire ecosystem of the present invention. Items such as foodstuffs as well as household items can be placed in the security box 100 for disinfecting.

[0038] The security box 100 of the present invention could have different add-on or built-in features. As well, the security box 100 could take on many different forms depending on the needs of the customer. Clients or users may even customize their own unit as required at their home, desired delivery site or business. For example, the unit 100 could be equipped with a refrigeration unit, as described above, or a freezer unit. The unit 100 could be sized to handle a small box or a large object. The unit 100 could also be constructed through the customer’s wall as double access such that the customer could access the contents within the unit without stepping outside. The units 100 could take on many shapes and designs as well. For example, the units 100 could have a stealth futuristic design with a variety of colors such as black, gray, camouflage, light pink, etc. The units 100 could be upright, chess like, long, thick, oval, and any other shape. The units 100 could also be provided with means for adjusting the height, for example, with hydraulics, so that the security box 100 and the contents therein could be easily accessed by the consumer.

[0039] Moreover, as described above, the units 100 could be constructed with multiple compartments 104, 106, 108 having different shapes and sizes within the unit 100. As such, the security box 100 could include a common area for drop off and sterilization, and further programmed to transfer each sterilized item to a designated compartment 104, 106, 108. Each compartment 104, 106, 108 could be further programmed to be environmentally controlled as desired, e.g. cooled, heated, low humidity, etc.

[0040] The security box unit 100 is powered by standard electricity provided though wall outlets. However, the units 100 could also include solar panels, including solar skin, for solar power to supplement and/or replace power from the wall outlets. Furthermore, the security box 100 could be provided with a rechargeable battery to store and distribute electrical power. The security box 100 could also be provided with a generator for providing power in case of emergency. Alternatively, the security box 100 of the present invention could replace the traditional home or business mailbox. With such a configuration, all mail could be delivered fully sterilized.

[0041] In this embodiment, the security box 100 is secured to the user’s location with a steel cable that is securely connected to the security box 100 on one end and securely connected to the user’s building on an opposite end. The steel cable connections are equipped with an audible alarm that is triggered when either end is disconnected to prevent theft of the security box 100. Alternatively, the security box 100 could be bolted to a surface of the user’s location.

[0042] Referring to Figs. 1 and 2, the merchant computer system 300 is, meanwhile, further comprised of a core processor 310 coupled to a web server 312 connected to an HTML (Hyper Text Markup Language) documents database 314. As is also generally known in the art, web servers (such as web server 312) access a plurality of web pages, distributable applications, and other electronic files containing information of various types respectively stored in HTML document database 314. As such, the merchant computer system 300 is capable of receiving and processing orders from a consumer. That is, a user accesses the merchant’s website through the Internet 200 to select and order goods. For purposes of clarity, the user and deliverer could view and use the merchant’s website or online application on their electronic devices, as denoted as elements 420 and 520, respectively.

[0043] Referring again to Figs. 1 and 2, in this embodiment, the application server 600 is a web server remotely located from the merchant computer system 300 and is configured to communicate with the security box 100, merchant computer system 300, user computer system 400 and deliverer computer system 500. The application server 600 includes a processor 28 and web server for electronically transmitting a website or mobile application 30 to the user computer system 400 and the deliverer computer system 500. Referring to Fig. 2, the website or mobile application 30 is provided for facilitating orders placed by the user or customer and scheduling delivery with deliverers. The application server 600 includes a processor 28 which maintains the application website or mobile app 30. For purposes of clarity, element 30 denotes the web application or mobile application used in the system 10 of the present invention which the user and deliverer could view and use on their electronic devices, as denoted as elements 420 and 520, respectively.

[0044] In this embodiment, a plug-in for the application 30 of the present invention is operatively coupled with the merchant’s website 312 using an application programming interface (API) such that upon completion of a user selecting goods the plug-in is triggered. Alternatively, the application server 600 and merchant computer system 300 could be integrated such that goods are purchased directly from application 30 without the need for a plug-in or merchant website. That is, the application web server 600 would host listings for goods sold by various merchants and enable the user to shop directly from the application 30 without having to view or login to the merchants’ websites.

[0045] In addition, a database 18 is accessed by the application server 600. The database 18 stores information about the consumer or user including ordering habits, among other things. Each user may also be associated with a respective user profile stored in the database 18 and displayed by the application server 600 through the website or mobile application 30 for the user to access on the user’s device 400. As such, the system 10 of the present invention also provides for a means to collect data in the database 18. That is, the system administrator can utilize customer data as a back-end value, for example, spending habits, types of goods purchased, etc., to further the system 10 as a platform for sellers and consumers to trade data.

[0046] The present invention also includes bar codes for all goods, which is stored in the database 18. Items will have to be scanned into the system 10 so that the security box 100 can identify what is being stored. The smart camera system 134 will also have the AI to see the items and account for such, but this bar code method will provide the first and most reliable way for accountability. This is also aiming for the customer’s or user’s likes and dislikes, frequent re- order, frequency of usage of items and other useful data. The database 18 is also used for the background support of knowing what items to offer to which home or desired delivery site when promotions and offers are in place for such items. As such, this feature is a significant part of business development and a great advantage provided by the system 10 of the present invention. The bar code system will allow for the system 10 to develop a personality to the security box 100 and application 30 itself as it will provide customers or users with ideas for recipes by identifying which plates customers or users can cook based on recent items delivered. If something is missing from the recipe then the system 10 can provide the options to have it delivered before dinner, for example, or have it pre-ordered for a planned event.

[0047] Still referring to Figs. 1 and 2, the user computer system 400 may include any type of computing device that allows a user to interactively browse websites, such as a personal computer (PC) that includes a web browser application such as Internet Explorer or Google Chrome for accessing the merchant’s website, or other desktop or mobile application 420 associated with the merchant. Suitable user computers 400 equipped with browsers are available in many configurations, including handheld devices, personal computers (PC), laptop computers, workstations, television set-top devices, multi-functional cellular phones, and so forth. In general, web pages 420 may be viewed on various user computers 400, for example, a particular web page or other electronic file may be viewed through a suitable application program residing on a user computer 400, such as a browser, by a distributable application provided to the user computer 400 by the web server 312, or through a desktop or mobile application 420. The user computer 400 is operably coupled to the security box controller 130 for monitoring and controlling the security box 100. As well, the user computer 400 is capable of placing orders with the merchant via the merchant computer system 300. [0048] It should be appreciated that a user identifies a desired web page for delivery to the user computer 400 by communicating an HTTP (Hyper-Text Transport Protocol) request from the browser application or app 420. The HTTP request includes the Uniform Resource Locator (URL) of the desired web page, which may correspond to an HTML document stored in the HTML documents databases 314. The HTTP request is then routed to web server 312 via the Internet 200. The web server 312 then retrieves the HTML document identified by the URL and communicates the HTML document across the Internet 200 to the user browser application 420. The HTML document may be communicated in the form of plural message packets as defined by standard protocols, such as the Transport Control Protocol/Internet Protocol (TCP/IP).

[0049] Individual users of the system 10 are associated with their own user computers 400, which may be any type of computing device, including laptops, mobile phones, and smartphones, having an input/output device 22, a processor 24 and a memory 26. The input/output device 22 may include a graphical user interface (GUI) accessible using a touchscreen for both input and output functions. Through the input/output device 22, various screens may be displayed for providing actuatable icons, actuatable hyperlinks and information to users, accessible through the web browser or mobile app 420. The web app or mobile app 420 could be the website or mobile app 30 from the application server 600 or a website transmitted from the merchant web server 312. This enables the user computer 400 to operate as a client-side computing environment with the application server 600 as a backend framework.

[0050] Referring to Figs. 1 and 2, a deliverer has a computer system 500 configured to receive delivery requests for goods ordered by the user. The deliverer computer system 500 includes a processor 28a and a web browser or mobile application 30a for viewing the delivery requests. Similar to the user computer system 400, the deliverer computer system 500 could be a desktop computer or a mobile device such as a mobile telephone having a memory. Similar to Uber, the application 30 allows for any person or deliverer registered with the application 30 to accept a delivery job, as described in more detail below. The application 30 accepts the order and places it in a queue as a new job for a delivery person or deliverer to accept and/or bid. For the person or deliverer who accepts the delivery job, he is required to send the request by inputting the same via his device 500 to the customer or user for their approval through the network 200. Once the customer or user who initiated the job reviews the credentials of the requested delivery person through his user computer 400, the customer or user will either approve or not approve. Once it is approved, a digital key known only to the parties involved is generate by the application server 600 and provided to all through the network 200. This will account for a full monitor of the goods to be delivered, the person handling the goods and full delivery and maintenance of the goods. Referring to Fig. 18, once it is confirmed that the goods are to be delivered, a one-time use digital pass key code 552 is provided via the application 30 into a database for access to the customer’s security box 100, also known as FORREST, via the security box controller 130. At this point, the customer or user is notified on his user computer 400, and the customer or user can choose to oversee the delivery of goods live through the camera 134 incorporated in the security box 100, as shown in Fig. 11.

[0051] The system and method of the present invention is supported by current online payment methods known in the prior art and is processed through the application web server 600. As well, in another embodiment, all payments are supported through a self-funded, crypto currency system, which also acts as a financing means for household goods and necessities throughout the entire e-commerce ecosystem. In yet another embodiment, integration of a blockchain payment technology is utilized. The blockchain technology may be that of a third-party provider or one that is developed specifically for the system and method of the present invention in the form of a crypto currency.

[0052] Given the no-contact nature of the system and method of the present invention, the consumer can provide tips to delivery people using a tap and go payment system and/or an online system for the same to incentivize for safe delivery of goods. The customer or the person tipping is able to access an integrated online tipping platform supported by the web server 600 and have a predetermined and pre-approved tip amount for the person bringing in the delivery. Upon delivery, the delivery person can collect tips by either tapping into a digital pad integrated physically on the storage apparatus 100 or through the approval of the customers or users via the application 30 once the items are delivered.

[0053] The digital pad could be located on the exterior or interior of the security box 100 and integrated with the application 30 of the present invention. As such, the digital tap-and-go station will provide the delivery person another way of being able to claim the tip payment. The tap- and-go station will release the tip through the application 30 of the present invention. This is a way of having the goods delivered into the security box 100, taking the proper scanning and required steps in place, and receiving payment. As such, it is a way of setting up the required tasks for the reward/tip. However, in the embodiment shown in the Figs. 21-23, all transactions are made through each party’s device or computer 400, 500 via the application 30.

[0054] The digital key application 30 facilitates tips provided to the delivery person. To avoid customers cancelling tips upon delivery of the goods and to promote mutual accountability, the application 30 locks in tips designated by the customer prior to deliver of the goods. As an example, tips are provided as follows: (i) order is placed by the customer 400 with a 10% tip "IN

ESCROW;” (ii) order is accepted by the delivery person or deliverer and sent for approval to the customers 400; (iii) at this point, a digital, binding agreement is created between two parties, wherein the tasks of, for example, buying, handling and delivery are to be completed for the tip to be released; and (iv) the delivery person or deliverer is awarded the delivery job and given the list of goods to purchase, the above-described agreement is entered into and full bar scanning at the delivery point is executed for full and final accountability. Once the security box 100 matches all items delivered to that of the digital key previously provided, the application 30, through the web server 600 approves and releases payment to the delivery person.

[0055] As described above, at all times, the elements 130, 300, 400, 500, 600 of the system 10 of the present invention communicate with each other via Internet. As such, the customer is connected to the application 30, warehouse supplies, on demand items as well as discounted items. Furthermore, the customer is connected to the security box 100 and is able to monitor status of items therewithin at all times. Moreover, the customer has the capability to order items, schedule delivery and track the items until it is properly delivered and stored in the security box 100.

[0056] The system 10 of the present invention could also be provided with a unique digital labeling system in addition to or in conjunction with the bar codes described above. For example, a light signal system could be integrated within the security box 100 for a quick understanding of the required service or special requirements. With such a signal system, the delivery person or deliverer will be alerted to check the application 30 for further requirements for delivery.

[0057] Referring now to Figs. 3 and 4, in operation, the consumer or user logs into the merchant’s website 420 via the user computer 400 and view goods for purchase, as shown in step 702. The user selects goods for purchase and fills an online cart, as shown in step 704. A plug-in for the application of the present invention 30 is coupled with the merchant’s website 420 using an application programming interface (API) such that upon completion of selecting goods the plug-in is triggered, as shown in step 706. The application processor 28 evaluates each good selected by the user for various parameters using a pre-determined algorithm. For example, as shown in step 708, it is determined whether each selected good required heated storage, refrigerated storage or whether the good is shipped in multiple pieces. As another example, as shown in step 710, potential deliverers are determined based on the user’s shipping address and the location of deliverers. Lastly, as shown in step 712, alternative local sellers of the goods are determined based on data stored in the database 18.

[0058] Specifically, referring to Fig. 4, the plug-in for the application 30 determines local sellers by first fetching the user cart data 704, as shown in step 802. Each good in the user’s cart 704 is compared with data stored in the database 18, as shown in step 804. This data is based on previously scanned inventory of goods of local sellers. During this process, the user’s shipping address details are used to determine local sellers based on a pre-determined algorithm for limiting geographic area, as shown in step 806. The data extracted from steps 804 and 806 are then used to compare parameters such as pricing, delivery requirements such as speed of delivery and delivery fees, and other variables, as shown in step 808. The results of local deals, if any, are then electronically transmitted to the application 30, as shown in step 810.

[0059] Referring to Fig. 3, upon completion of the evaluation process 708, 710, 712, the user is redirected to the application 30, whether to the application website or mobile application 420, which is displayed on the user’s computer 400, as shown in step 714. The application 420 displays on the user computer system 400 information such as product information 716, deliverers’ information 718 and local sellers 720. The user then selects a deliverer and seller for the ordered goods and completes the order. Simultaneously, a digital key is assigned for each scheduled delivery.

[0060] Referring to Figs. 5-14, upon completion of the order, the user can access details of the order through the application 30, which is displayed on the user’s computer 400 as a website or mobile application 420. The user logs into the application 420 on his computer 400 to view the order, as shown in Fig. 5. Once logged in, the consumer or user sets or views the parameters for delivery of the ordered goods, as shown in Fig. 6. In this embodiment, the application 420 is generally divided into two main sub-categories: (i) “Details” 422; and (ii) “Role” 424. Under the “Details” tab, the user can view and modify delivery updates 426, missing items and notes 428, temperature and humidity 430, live streaming video 432 and attach and/or view images 434. As shown in Fig. 7, under the button for delivery updates 426, additional selections are displayed, including, order details 436, deliverer information 438 and access 440 to the security box 100. As shown in Fig. 8, under order details 436, information pertinent to the user’s ordered goods are displayed. For example, an order identification number, status of payment, order amount and delivery date are displayed. With respect to the notes button 428, the user may include delivery instructions to the deliverer, including instructions to place certain goods in certain compartments 104, 106, 108, e.g., refrigerated goods in the refrigerated compartment 104. As shown in Fig. 9, in the button for deliverer information 438, the deliverer’s name and contact information is displayed. In Fig. 10, the temperature and humidity are displayed when the temperature and humidity button 430 is selected, which can be adjusted by the user accordingly. In Fig. 11, the user is able to view live video of the security box 100 via the camera 134 by selecting the live streaming button 432 shown in Fig. 6. In Fig. 12, the user selects the attachable image button 434 shown in Fig. 6 to view images that have been uploaded by the deliverer and/or captured by the camera 134. Specifically, large items that cannot fit within the security box 100 are delivered next to the security box 100 in camera view and an image of the large item is captured and displayed on the user app 420. The PIR sensor of the camera 134 is coupled with an audible alarm on the security box 100, which is triggered when the large item is removed from view of the camera 134, to deter theft of such items. The system 10 is configured such that only the user is capable of disabling the alarm through the user app 420.

[0061] Referring to Figs. 13 and 14, the user selects the role button 424 shown in Fig. 6 for additional features. For example, the user can select a button to pay tips to deliverers 442, a button to unlock the security box remotely 444 and a button to submit reviews of deliverers 446. As shown in Fig. 14, a display showing driver name, email, total order amount and delivery date for a particular order is presented to the user when the user selects the tips button 442 or the review button 446 in Fig. 13. The display is provided with a separate tip button 448 and review button 450 if the user desires to leave a tip or review, respectively.

[0062] Referring to Figs. 15-20, a deliverer’s display 520 is shown. In general, the deliverer’s display is divided into two main sub-categories, pending deliveries 530 and completed deliveries 532. Under the pending tab, as shown in Fig. 15, each of the deliverer’s accepted deliveries which have yet to be delivered are listed, for example, Order ID 100102, denoted 534. When a pending delivery is selected, a new screen is displayed, as shown, for example, in Figs. 17-20. In Fig. 17, the deliverer has an option on the display of the application 520 to enter reasons for no delivery such that when submitted, a message is sent to the user computer 400 alerting the user of the same. In Fig. 18, details of the order are shown, including, order identification number 536, invoice number 538, retail store name 540, requested delivery date 542, store address 544, customer name 546, shipping address 548, a status button 550 for entering status of delivery, a button 552 for presenting the digital key to open the security box 100, and a button for requesting a tip 554. The user is notified when the ordered goods are picked up from the retail store by the deliverer. In this embodiment, the deliverer updates the status 550 as “picked up” when the ordered goods are in his possession for delivery. In another embodiment, the merchant computer system 300 is configured to communicate with the application server 600 so that the user is notified of the pick up through the application 420 on the user’s device 400.

[0063] Upon arrival at the delivery destination, the deliverer selects the open container button 552, as shown in Fig. 19, to unlock the security box 100 with the digital key. The deliverer places the delivered goods according to delivery instructions. For example, if the ordered goods are frozen, the delivery instructions include a note that the goods are to be placed in the refrigerated compartment 104. Once the ordered goods are placed in the security box 100, the deliverer selects the status button 550 to indicate that the ordered goods have been delivered, as shown in Fig. 19. The order 534 is then automatically transferred from the pending list, as shown in Fig. 15, to a completed list 556, as shown in Fig. 20, which could be accessed by selecting the completed button 532. Fig. 16 is another example of a completed list 556. The completed list 556 includes a summary of each completed delivery as well as a button 558 for showing details of each completed delivery, which includes information such as that shown in Fig. 18.

[0064] In one embodiment, the deliverer’s mobile device 500 is registered with the application 30 such that the user is able to monitor the deliverer’s location via GPS. Furthermore, the application 30 could be configured to send an alert to the user and/or the deliverer when the deliverer’s location is beyond a pre-determined distance from the shipping address. In another embodiment, a GPS tracking device is attached to ordered goods that are too large for storage in the security box 100 so that large items that are delivered and placed next to the security box 100 are tracked by GPS through the application 30.

[0065] In another embodiment, the security box 100 could include a common area as well as separate compartments. As such, the delivery person accesses the security box unit 100 and places the item in the common area of the security box first. Once items are sterilized, the item is then automatically dropped off into its designated compartment of the unit, being hot, cold, dry or even wet as required by digital label on the item. As such, the item is delivered no-touch and sterilized to the consumer.

[0066] With the system of the present invention as described herein, the customer or user can order anything, whenever, have it delivered, at any price, have the item sterilized, and safe in the security box 100 with a full locking mechanism for the customer’s removal into his house, while having full video of drop off.

[0067] In a further embodiment, the security box 100 could be provided with a water line so that the security box 100 or specific compartments therein could be programmed to be filled with water according to need.

[0068] The system and method of the present invention could also be utilized for tax benefit programs relating to donations. For example, soon to expire food which the consumer does not plan to use or eat can be donated to local shelters and used as tax write off. The consumer or user could schedule pick up, provide full access, be notified as to when the security box unit 100 will be accessed and by whom through the camera 134. The consumer will have the ability to set up access time frames for the unit 100 as coordinated through his app 420, and all notification are provided to the delivery person 500 through the app 520. The system 10 of the present invention could also be provided with an algorithm that will itemize donations and calculate with its AI the amount that should be used towards a write off, as well as sending a follow up email with a receipt to the consumer for easily filling out and printing out appropriate tax documents.

[0069] The system of the present invention could also be equipped with an on-demand option. For example, when a previously purchased item is soon to expire, the consumer or user is alerted and given the option to re-order the item. While knowing what is expiring, the consumer or user will have the ability to subscribe for refill/reorder of any previously ordered items. The system 10 of the present invention could be coupled with transportation, warehouse and other logistics so that restocking of items could be seamless either automatically or by single personal orders. The logistics on all items and the ability to partner with providers such as Amazon through the inventive platform herein will allow the system to provide the items at below prices at retailers such as Walmart, Kroger, Dollar Tree, CVS, etc. As such, the logistics of having warehousing nearby and having data of soon expiring items will allow for the system 10 of the present invention further profit.

[0070] In another example, meat could be freshly delivery within 24 hours, or same day, as an entire meat distribution could be coupled to the system 10.

[0071] In yet another example, the system 10 could be programmed to provide the consumer or user with recipe options based on foodstuffs and/or ingredients recently ordered to help the consumer or user in deciding on how to use the foodstuffs and/or ingredients to avoid food waste. In addition, the AI of the system 10 could alert the consumer on how to cook soon to expire foodstuffs as an alternative option from donating the same.

[0072] The present invention may be embodied in other specific forms without departing from its spirit or essential characteristics. The described embodiments are to be considered in all respects only as illustrative and not restrictive. The scope of the invention, therefore, will be indicated by claims rather than by the foregoing description. All changes, which come within the meaning and range of equivalency of the claims, are to be embraced within their scope.

Claims

1. A system for ordering and delivering goods, the system comprising: a user computer system having a user display for a user to select, order and schedule delivery of ordered goods, wherein the user display includes a list of deliverers for the user to select for the delivery of the ordered goods, real-time data relating to the location of a selected deliverer during delivery of the ordered goods, real-time data relating to the status of delivery of the ordered goods, and a list of local merchants offering the ordered goods, the user having the option to purchase the ordered goods from the local merchants; an application server having a processor for processing the ordered goods, including scheduling of delivery of the ordered goods; a deliverer computer system having a deliverer display for a deliverer to view requests for delivery of the ordered goods, and accept or decline the requests, wherein the deliverer display includes data relating to scheduled deliveries and completed deliveries, and a digital key; a database configured to communicate with the application server, the database having data relating to the user, the deliverer and goods sold by local merchants; and a security box configured to communicate with the application server, wherein the security box comprises a digital lock for access to the security box, access to the security box being granted when the digital key is applied thereto, the security box storing the ordered goods upon delivery and communicating details of a completed delivery to the application server.

2. The system of claim 1, wherein the security box further comprises one of more compartments selected from a group consisting a heated compartment, a refrigerated compartment and an ambient air compartment.

3. The system of claim 2, wherein the one or more compartments comprises an ultra-violet light configured to emit ultra-violet C radiation for disinfecting the one or more compartments.

4. The system of claim 1, wherein the security box further comprises at least one camera for monitoring the security box and live- streaming video to the user computer system.

5. The system of claim 1, wherein the security box is configured to be controlled remotely by the user through the user computer system.

6. A system for ordering and delivering goods, the system comprising: a user computer system having a user display for a user to select, order and schedule delivery of ordered goods; an application server having a processor for processing the ordered goods, including scheduling of delivery of the ordered goods; a deliverer computer system having a deliverer display for a deliverer to view requests for delivery of the ordered goods, and accept or decline the requests; and a security box for accepting delivery and storing the ordered goods upon delivery, the security box configured to communicate details of a completed delivery to the application server; wherein the application server is configured to communicate with the user computer system, deliverer computer system and the security box.

7. The system of claim 6, wherein the user display includes a list of deliverers for the user to select for delivery of the ordered goods.

8. The system of claim 7, wherein the user display includes real-time data relating to the location of a selected deliverer during delivery of the ordered goods.

9. The system of claim 8, wherein the user display includes real-time data relating to the status of delivery of the ordered goods.

10. The system of claim 6, further comprising a database configured to communicate with the application server, the database having data relating to the user, the deliverer and goods sold by local merchants.

11. The system of claim 10, wherein the user display includes a list of local merchants offering the ordered goods, the user having the option to purchase the ordered goods from the local merchants.

12. The system of claim 6, wherein the deliverer display includes data relating to scheduled deliveries and completed deliveries.

13. The system of claim 6, wherein the security box comprises a digital lock for access to the security box, access to the security box being granted when a digital key associated with the digital lock is applied thereto.

14. The system of claim 13, wherein the digital key is assigned to the deliverer to the deliverer computer system, the deliverer gaining access to the security box with the digital key to deliver the ordered goods.

15. A method for ordering and delivering goods, the method comprising the steps of: displaying goods on a user’s user display of a user computer system; selecting, ordering and scheduling delivery of goods by the user through the user display; processing the ordered goods, by an application server, including scheduling of delivery of the ordered goods; displaying a delivery request on a deliverer’s deliverer display of a deliverer computer system; accepting the delivery request, by the deliverer, through the deliverer display; assigning a digital key to the deliverer to the deliverer computer system; accessing a security box by the deliverer by applying the digital key to the security box; storing the ordered goods in the security box; and communicating details of a completed delivery to the user through the user computer system.

16. The method of claim 15, further comprising displaying on the user display a list of deliverers for the user to select for the delivery of the ordered goods.

17. The method of claim 15, further comprising displaying on the user display real-time data relating to the location of a selected deliverer during delivery of the ordered goods and status of delivery of the ordered goods.

18. The method of claim 15, further comprising displaying on the deliverer display data relating to scheduled deliveries and completed deliveries.

19. The method of claim 15, wherein the security box comprises a digital lock for access to the security box, access to the security box being granted when the digital key is applied thereto.

20. The system of claim 15, further comprising displaying real-time data relating to the security box on the user display.