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WO2021107297A2 - Dispositif de demande de service - Google Patents

Dispositif de demande de service Download PDF

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Publication number
WO2021107297A2
WO2021107297A2 PCT/KR2020/006152 KR2020006152W WO2021107297A2 WO 2021107297 A2 WO2021107297 A2 WO 2021107297A2 KR 2020006152 W KR2020006152 W KR 2020006152W WO 2021107297 A2 WO2021107297 A2 WO 2021107297A2
Authority
WO
WIPO (PCT)
Prior art keywords
information
service request
request device
electronic code
unit
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/KR2020/006152
Other languages
English (en)
Korean (ko)
Other versions
WO2021107297A3 (fr
Inventor
김경민
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
HelloFactory Co Ltd
Original Assignee
HelloFactory Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by HelloFactory Co Ltd filed Critical HelloFactory Co Ltd
Publication of WO2021107297A2 publication Critical patent/WO2021107297A2/fr
Publication of WO2021107297A3 publication Critical patent/WO2021107297A3/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K19/00—Record carriers for use with machines and with at least a part designed to carry digital markings
    • G06K19/06—Record carriers for use with machines and with at least a part designed to carry digital markings characterised by the kind of the digital marking, e.g. shape, nature, code
    • G06K19/067—Record carriers with conductive marks, printed circuits or semiconductor circuit elements, e.g. credit or identity cards also with resonating or responding marks without active components
    • G06K19/07—Record carriers with conductive marks, printed circuits or semiconductor circuit elements, e.g. credit or identity cards also with resonating or responding marks without active components with integrated circuit chips
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06K—GRAPHICAL DATA READING; PRESENTATION OF DATA; RECORD CARRIERS; HANDLING RECORD CARRIERS
    • G06K19/00—Record carriers for use with machines and with at least a part designed to carry digital markings
    • G06K19/06—Record carriers for use with machines and with at least a part designed to carry digital markings characterised by the kind of the digital marking, e.g. shape, nature, code
    • G06K19/067—Record carriers with conductive marks, printed circuits or semiconductor circuit elements, e.g. credit or identity cards also with resonating or responding marks without active components
    • G06K19/07—Record carriers with conductive marks, printed circuits or semiconductor circuit elements, e.g. credit or identity cards also with resonating or responding marks without active components with integrated circuit chips
    • G06K19/0723—Record carriers with conductive marks, printed circuits or semiconductor circuit elements, e.g. credit or identity cards also with resonating or responding marks without active components with integrated circuit chips the record carrier comprising an arrangement for non-contact communication, e.g. wireless communication circuits on transponder cards, non-contact smart cards or RFIDs
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B7/00—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00
    • G08B7/06—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00 using electric transmission, e.g. involving audible and visible signalling through the use of sound and light sources
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B7/00—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00
    • G08B7/06—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00 using electric transmission, e.g. involving audible and visible signalling through the use of sound and light sources
    • G08B7/068—Signalling systems according to more than one of groups G08B3/00 - G08B6/00; Personal calling systems according to more than one of groups G08B3/00 - G08B6/00 using electric transmission, e.g. involving audible and visible signalling through the use of sound and light sources calling personnel in a restaurant, e.g. waiter call
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/80—Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication

Definitions

  • FIG. 10 is a diagram illustrating a service requesting device according to an embodiment.
  • FIG. 12 is a block diagram of a service request device.
  • the service request device includes at least one light emitting unit; Further comprising, the processor may receive a feedback signal corresponding to the transmitted call signal, and control the light emitting signal corresponding to the feedback signal to be displayed through the light emitting unit.
  • a computer means all types of hardware devices including at least one processor, and may be understood as encompassing software configurations operating in the corresponding hardware device according to embodiments.
  • a computer may be understood to include, but is not limited to, smart phones, tablet PCs, desktops, notebooks, and user clients and applications running on each device.
  • a service requesting device 100 a server 10 , and a user terminal 20 are illustrated.
  • the server 10 may be connected to one or more displays of a service providing place, and may transmit information to a service provider by displaying a number of a called table or information corresponding to a calling signal.
  • information transmitted from the service request device 100 may be transmitted to the employee's mobile terminal through the server 10 .
  • the ROM stores an instruction set for booting the system, and the like.
  • the main CPU copies the O/S stored in the memory (to RAM) according to the command stored in the ROM, and executes the O/S to boot the system.
  • the main CPU copies various application programs stored in the memory to the RAM and executes the application programs copied to the RAM to perform various operations.
  • the completion input may be automatically performed so that the employee simply passes by and does not complete the processing.
  • connection part 210 may be provided with at least one protrusion or groove for fixing the service request device 100 and the cradle 200, and may be provided with Velcro, an input part, a friction part, etc. according to an embodiment. It may also be configured in a wave or sawtooth shape to assist the connection between the service request device 100 and the cradle 200, but is not limited thereto.
  • the user terminal 20 may perform communication with the service request device 100 based on short-range wireless communication.
  • the user terminal 20 may perform communication with the service request device 100 based on NFC or Bluetooth, but is not limited thereto.
  • the call signal may be transmitted by the service requesting device 100 or may be transmitted by the user terminal 20 .
  • the service requesting device 100 may maintain a time synchronization state with the server or the server 10 using a Real Time Clock (RTC).
  • RTC Real Time Clock
  • the RTC is a module of a digital circuit for maintaining the current time of the service requesting device 100 , and is a configuration for maintaining the time even when the power of the service requesting device 100 is turned off.
  • the RTC may be composed of a digital circuit that counts time such as date, hour, minute, and second, and may include a separate battery for supplying power using a battery even when the power of the service request device 100 is turned off. have.
  • the RTC may be DS12C887 or DS1307 manufactured by Dallass, but is not limited thereto.
  • verification of the QR code may be performed based on the location of the user terminal 20 .
  • the server may determine the location of the user terminal 20 and allow access to the URL corresponding to the QR code only when it is determined that the user terminal 20 is located in the store.
  • the server may use the GPS signal of the user terminal 20 , but may determine the location of the user terminal 20 using an indoor positioning method based on a WiFi AP signal or a Bluetooth signal.
  • the service request device 100 may transmit a wireless signal (eg, a Bluetooth signal).
  • the user terminal 20 may obtain information about the service requesting device 100 and information on the signal strength from the wireless signal received from the service requesting device 100, and the server based on the information on the user terminal ( 20) can be verified.
  • the service request device 100 may also receive a radio signal from the user terminal 20, and transmit information about the received signal to the server.
  • the server may determine the location of the user terminal 20 based on such signal information.
  • the sensing units 122 to 124 may be used to sense information about a user's input to the input unit 120 .
  • FIG. 7 is a diagram for describing a sensing unit according to an embodiment in detail.
  • FIG. 7 an example in which the user's finger 300 presses the input unit 120 is illustrated.
  • the service request device 100 has a first strength when only the center 121 is depressed, a second strength when the sensing unit 122 is depressed, and a third strength when the sensing unit 123 is depressed to the third strength, the sensing unit 124 .
  • a first strength when only the center 121 is depressed
  • a second strength when the sensing unit 122 is depressed
  • a third strength when the sensing unit 123 is depressed to the third strength, the sensing unit 124 .
  • each of the sensing units 122 to 124 may include a touch sensor.
  • a signal that raises the priority of the corresponding call signal over other call signals may be transmitted together with the call signal.
  • the corresponding call signal is displayed preferentially over other call signals, and thus, the employee may preferentially respond to the corresponding call signal.
  • the service request device 100 may automatically determine a call type or display candidate types.
  • a meal menu may be classified into a category with a low reorder possibility, and alcohol or beverages may be classified into a category with a high reorder possibility.
  • the service request device 100 displays “Would you like to order soju?” on the display 110 when the previous order menu is soju. A notice may be displayed.
  • a call signal including information for ordering soju is transmitted, and when the user does not press the input unit 120 , a general call signal may be transmitted.
  • the service requesting device 100 may be a mobile device. In this case, even when the system receives a service provision request from the service request device 100 , there is a need to receive information about a table in which the service request device 100 is located.
  • the server 10 may receive information about the NFC tag from the service request device 100 at a preset interval.
  • the server 10 compares the information on the NFC tag received from the service request device 100 and the information on the service request received from the service request device 100, to the service request received from the service request device 100. The integrity of the information can be judged.
  • the service request device 100 may turn on/off the NFC reader for NFC communication at a second preset time interval. That is, when the service requesting device 100 is in contact with the NFC tag, and the NFC reader of the service requesting device 100 is turned on and off at a preset second time interval, the server 10 is a preset second time interval.
  • Each service request device 100 may receive information about the NFC tag.
  • the preset second time may be a time unit shorter than the preset first time, and preferably may be a time unit corresponding to half of the preset first time.

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Health & Medical Sciences (AREA)
  • Microelectronics & Electronic Packaging (AREA)
  • Computer Hardware Design (AREA)
  • Signal Processing (AREA)
  • Economics (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Telephonic Communication Services (AREA)
  • Audible And Visible Signals (AREA)

Abstract

L'invention concerne un dispositif de demande de service comprenant : un écran comportant une unité d'affichage d'informations et une unité d'affichage de code électronique ; une unité d'entrée ; et un processeur qui transmet un signal d'appel correspondant à une entrée et/ou à des informations affichées sur l'unité d'affichage d'informations et/ou à des informations correspondant à un code électronique affiché sur l'unité d'affichage de code électronique, lorsque l'entrée dans l'unité d'entrée est reçue.
PCT/KR2020/006152 2019-11-25 2020-05-11 Dispositif de demande de service Ceased WO2021107297A2 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
KR10-2019-0152329 2019-11-25
KR1020190152329A KR102480264B1 (ko) 2019-11-25 2019-11-25 서비스 요청 디바이스

Publications (2)

Publication Number Publication Date
WO2021107297A2 true WO2021107297A2 (fr) 2021-06-03
WO2021107297A3 WO2021107297A3 (fr) 2021-10-07

Family

ID=76130620

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/KR2020/006152 Ceased WO2021107297A2 (fr) 2019-11-25 2020-05-11 Dispositif de demande de service

Country Status (2)

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KR (1) KR102480264B1 (fr)
WO (1) WO2021107297A2 (fr)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR102443207B1 (ko) * 2021-07-23 2022-09-14 (주) 헬로팩토리 매장 정보를 매장 방문 고객에게 제공하는 매장 테이블 장치
WO2023003063A1 (fr) * 2021-07-23 2023-01-26 (주)헬로팩토리 Appareil de table de magasin pour effectuer une fourniture d'informations de magasin et une collecte d'informations de client

Family Cites Families (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20130024266A (ko) * 2011-08-31 2013-03-08 에스케이플래닛 주식회사 멀티 코드 생성 시스템과 방법 및 이를 지원하는 장치
KR200472368Y1 (ko) * 2012-05-24 2014-04-23 주식회사 아이티아이에스 영상 식별정보 맵핑을 이용한 능동형 광고 시스템
KR101570218B1 (ko) * 2013-08-23 2015-11-17 (주) 맑은생각 스마트폰을 이용한 주문시스템 및 이를 이용한 주문방법
KR20160050243A (ko) 2014-10-29 2016-05-11 주식회사 선단테크 무선 호출벨을 이용한 매장 관리 시스템 및 이를 이용한 매장 관리 방법
KR101864338B1 (ko) * 2014-12-05 2018-06-04 노성국 식당 자동화 서비스 제공 방법
KR20160140436A (ko) * 2015-05-29 2016-12-07 경희대학교 산학협력단 원터치 결제 시스템, 결제 방법 및 어플리케이션
KR20180041995A (ko) * 2016-10-17 2018-04-25 중소기업은행 Qr코드를 이용한 모바일 주문 시스템 및 그 방법
KR20180049398A (ko) * 2016-11-01 2018-05-11 안원덕 양방향 통신이 가능한 호출기
JP2018114089A (ja) * 2017-01-17 2018-07-26 株式会社ユニバーサルエンターテインメント 遊技機および遊技システム

Also Published As

Publication number Publication date
WO2021107297A3 (fr) 2021-10-07
KR20210063795A (ko) 2021-06-02
KR102480264B1 (ko) 2022-12-22

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