WO2019241860A1 - System for purchasing airline tickets by proposing a sum and a confirmation period - Google Patents

Abstract

The present innovation relates to a system for purchasing airline tickets by means of the purchaser proposing a sum and a minimum notice period for confirmation of the sale by the carrier, in which the purchaser can propose sums in accordance with his limits and requirements and in comparison with other proposals offered to the carrier.

Description

 DESCRIPTIVE REPORT

 VALUE PROPOSAL PURCHASE OF AIR PURCHASES

CONFIRMATION DEADLINE

 Innovation field

 [001] The present invention relates to an e-commerce system, more specifically a passenger ticket trading system, specifically an electronic system for the sale of air and road tickets upon the proposition of value and timeframe by a subject buyer. upon acceptance by the transport company.

 Innovation History

 [002] In Brazil, the sale of airline tickets is closely related to the advance with which the ticket is purchased. In general, the sooner a ticket is purchased, the cheaper it is for the buyer. Exception, of course, to sporadic promotions.

 [003] Among the most commonly used means of sale are the websites of airlines or ticket companies, where the user interested in the purchase selects the destination to go from a particular source and makes the purchase. .

 Eventually, the user may choose portals that perform a search among the various companies that operate the chosen route, presenting a list of ticket purchase options, with their various prices, and thus choose the cheapest among those meet your needs.

Despite all the effort of selling, there happens to be a fraction of seating that remains unoccupied. On average, about 20% of seats on a flight are not sold on time (ANAC-reported average idleness for domestic flights). [006] In this scenario, the innovation solution presented here has been developed, which allows the buyer to propose to a transport company, eg air transport, a value for the purchase of the desired ticket and a minimum deadline for confirmation. sale by the company, upon acceptance of the conditions proposed by the buyer.

 State of the art analysis

 It is noticed that there are no similar solutions in the state of the art that present inventive concepts to solve the problems in the same way as the present innovation.

 For example, patent PI 0801693-3 features a "smart ticket" that enables access validation for different events, including advance ticket sales and user access control, and is associated with the use of server-connected turnstiles. , containing the bearer information and enabling the identification of the statistical profile of the users.

 Document US5754654 provides a system for selling and returning electronic tickets via a vending device that connects to a terminal, with transaction history recorded on a storage device.

[010] US20100082408 provides a method for ensuring a valid set of additional services or products to provide a user with which additional services or products are associated with a core service or product using an affinity matrix of a additional services and products to assign an affinity level between each additional service or product with at least one additional service or product based on association with the main service or product. [011] US20110295418 discloses embodiments of a ticket printing and issuing system and associated operations for selling such a ticket in conjunction with promotional material in the form of printed content, audio and / or video advertising and / or electronic data.

US9124782 explains a cinema ticket sales system, a portable electronic device and a method thereof including a server and a portable electronic device comprising a camera module, a transmission module, a and a positioning navigation module.

 [013] As can be seen, no reference anticipates the set of characteristics of the proposed innovation.

 Description of the figures

 [014] Figure 1 illustrates the operating logic of the system from the point of view of the user acquiring the ticket.

 [2] Figure 2 illustrates the operating logic of the system from the point of view of the company, yielding from the ticket.

 [016] Figure 3 exemplifies the transport company's registration logic in the portal, entering the necessary information for the operation.

 [017] Figure 4 shows an example of the home screen that the user accesses to propose his ticket offer.

 [018] Figure 5 shows an example of the screen where the user views his offer to buy for the others for the same segment.

 [019] Figure 6 shows an example of the final screen, where the user makes the payment and can make a new purchase proposal.

 Detailed Description of Innovation

[020] This innovation deals with a ticketing system, notably air tickets, but also applicable to land tickets, where the user, who wishes to travel from a point of origin to a destination, may propose an offer of value for the journey and a minimum acceptable time for confirmation of acceptance by a transport company that agrees with the conditions offered. .

 [021] In this description, the air transport example is used for illustration purposes only.

 [022] In other words, the system set forth herein allows the buyer to offer the seller a value for a certain portion, coupled with a minimum deadline for confirmation, so that the seller may, at his discretion, accept the conditions offered. .

 [023] Once the conditions have been accepted by the seller, it is up to the buyer, the user, to report to the place of embarkation and proceed with the traditional procedures in order to enjoy the transportation service provided by the shipping company that has accepted the offer.

 [024] The ticket marketing system proposed here can be represented by the user's view, as illustrated in Figure 1, and the haulage company view, as shown in Figure 2.

 [025] In the flowchart of Figure 1, it is clear that the operation works from the access to the portal by the user and the insertion of the necessary information to define the desired trip, such as origin, destination, date of the trip, whether it accepts connections or only direct transport, number of seats requested and, eventually, if there are special conditions, such as the elderly, children under 2 years old, people with special needs, among others.

[026] From this stage, the system gives the user the option of proposing values and minimum deadline for confirmation of acceptance by the transport company, as illustrated in Figure 4. Typically deadline options are fixed at 48h, 24h, 12h, 8h or 6h in advance. That is, this deadline means the minimum advance accepted by the buyer to receive confirmation of acceptance of the offer by the transport company.

 [027] Upon finalizing his value proposition and timeframe, the user is presented with a confirmation screen, such as the one shown in Figure 5, where he can view the comparison of his proposal with the others offered, in an ordered preference list. from the highest value to the lowest value offered for the same segment. In this screen, in a preferred configuration, a reminder appears to the user that the system sells seats and spaces that were empty at the last minute, so the shorter the time the user accepts to board, the greater their chances of completing the purchase.

 [028] If, on this confirmation screen, the user chooses to change the bid, the system forwards him to the initial bid proposal screen as shown in Figure 1. Alternatively, the user can view the prices currently charged by the company. by selecting the option to view "Prices Today" where the system opens the option to access the official pages of the companies offering transportation to that destination from that origin or, in case of unavailability of transportation, a warning that no There is availability for the selection chosen by the user.

[029] However, if the option of the user is to confirm the proposal, the system forwards the user to the complete registration form, providing additional contact information such as his full name, social security number, mobile phone (preferably with access to to a communication application like Whatsapp), the documents to be presented (RG, CNH, Passport), as well as the information of the other passengers, if necessary, the form of payment and the password for access to the system, where the information would be available in future access or consultation of previous proposals.

 [030] In case the user already has a previously registered registration, only his name and password are requested, besides the information of the other passengers, if necessary, the form of payment.

 [031] In addition, the user also chooses how he wishes to be informed in the future by the system about proposal acceptance and ticketing. Typically, options for informing the user range from an electronic message ("email"), the communication application (such as "Whatsapp"), an SMS or a combination of them.

 [032] Once the registration is completed, the user is informed by means of a warning screen, such as the example in Figure 6, of the conditions of the proposal made (amount and deadline in advance) and the costs involved in marketing the proposal eventually accepted, when You can then choose to submit more proposals if you are interested.

 [033] If the user chooses to make one more proposal by selecting the option on the screen, he / she is sent to the beginning to inform the conditions to define the desired trip, as represented in Figure 1.

 [034] If you choose to terminate the process, it is taken to a final screen and the operation is terminated.

[035] In the flowchart of Figure 2, the operation is illustrated from the view of the transport service provider, which begins by analyzing the offers offered by the various bidders, evaluating the listing of values according to the deadline options. . In a preferred embodiment, as already mentioned, such time limits are set at 48h, 24h, 12h, 8h or 6h in advance. [036] Analysis allows the company to select the bids that are best suited to it and discard those that are not attractive to it. Thus, as illustrated in Figure 2, rejected bids generate information to the bidder that their bid has not been accepted.

 [037] Proposals accepted by the airline generate a warning requesting confirmation from the user, who must confirm the proposal. If the user does not confirm it, the purchase is canceled and the company informed of the cancellation.

 [038] However, if the user confirms the purchase through the offer accepted by the shipping company, the purchase is made by the system and the notice is issued to both the user and the shipping company.

 [039] Figure 3 illustrates the registration process of the transport service provider company, where, through access to the portal, a person designated by the company completes at least four distinct areas:

a) The "Flight Register", where the company lists the flights offered, with destinations and origins, specifying the minimum monetary value that they accept in each leg and what is the minimum deadline for confirmation; It should be noted that the company may define several values and time limits for the same flight and that such information may be changed at the discretion of the airline;

b) "Financial Data", where the company enters the information for financial transactions, such as the account for the amounts to be received, allowing the monitoring of movements related to sales made;

c) the "Contact Data", which includes the information of persons of signatories to receive and handle the procedures related to the commercialization of tickets and interaction with the system and eventually with customers; for example, such information would include name, function, email address and contact per communication application (such as "Whatsapp") or, alternatively, automatically by the carrier's communication platform;

d) the "Conditions of contract", which allows access to previously negotiated conditions, such as the form of receipt of the amounts, the percentages related to the service provided and other contractual details.

 [040] The system proposed by the present innovation may, in an alternative configuration, be integrated with the carrier's management system, allowing the reservation to be confirmed in the carrier's management system automatically when the employee accepts it. tenders or in accordance with the acceptance requirements laid down by the transport

 [041] This innovation is not limited to the representations commented on or illustrated here but should be understood in its broad scope. Many modifications and other embodiments of the invention will come to mind of one skilled in the art to which this innovation belongs, having the benefit of the teaching set forth in the preceding descriptions and accompanying drawings. Further, it is to be understood that the invention is not limited to the specific form disclosed, and that modifications and other forms are intended to be included within the scope of the appended claims. Although specific terms are used here, they are used only in a generic and descriptive manner and not for purposes of limitation.

Claims

 1) Transport service marketing system characterized by comprising a computerized system where the user proposes, for a given destination from a particular origin, a value and a minimum confirmation period for a transport service to the transport undertaking. transport to evaluate the offer, said offer, when accepted, generating the commercialization of the transport service under the agreed conditions, said commercialization generating warnings to said user and said transport company of the accomplished commercialization and the agreed conditions, said system providing the said user viewing his proposal against other offers to the same destination from the same source.  2) Transport services marketing system, as described in claim 1, characterized by understanding the possibility of the user changing his proposition from the visualization of his proposal against the other offers to the same destination from the same origin.  3) Transport service marketing system, as described in claim 1, characterized in that it comprises the confirmation by the user of his value proposition and the maximum confirmation period of the transport service after the company accepts the offered conditions and before the commercialization. be effective.  4) Transport service marketing system as described in claim 1, characterized in that it is integrated with the management system of the transport company in order to allow automatic acceptance of tenders according to deadlines and values for the sections of transport. specific displacements previously established by said transport company.