WO2019198173A1 - Air conditioning device maintenance system, management server, maintenance assistance method, and program - Google Patents

Abstract

A maintenance terminal (3) transmits location information based on GPS signals to a management server (4), and also transmits result information relating to maintenance results of an air conditioning device (2) to the management server (4). The management server (4) is provided with a storage device storing a database in which maintenance information is registered for each air conditioning device to be managed, said maintenance information including location information, device information, procedure information relating to a maintenance procedure, and history information relating to a maintenance history. Upon receiving location information from the maintenance terminal (3), the management server (4) transmits, to the maintenance terminal (3), the device information and procedure information that are included in the maintenance information associated with the received location information. Then upon receiving result information from the maintenance terminal (3), the management server (4) updates the history information included in the maintenance information associated with the received location information.

Description

Air conditioning equipment maintenance system, management server, maintenance support method and program

The present invention relates to a technique for maintaining an air conditioner installed in a large-scale building such as a building.

In buildings where multiple floors are air-conditioned, such as office buildings and commercial buildings, it is common to install multiple air conditioners (outdoor units) side by side on the roof.

The maintenance person in charge of the maintenance of the air conditioner installed as such usually carries a terminal in which information (hereinafter referred to as “maintenance information”) about all the air conditioners to be managed is stored. This maintenance information includes the name of the installed building or the name of the place where the building is located, identification information such as the model number and model name of the air conditioner, a maintenance history, and the like.

Then, when performing maintenance on the air conditioner, the maintenance person visually reads identification information such as a model number and a model name from the housing of the air conditioner to be maintained, inputs the identification information to the terminal, and displays the corresponding maintenance information For example, the maintenance information is grasped and used for the maintenance work.

However, when the number of air conditioners installed is large, it is troublesome to visually read the identification information and input it to the terminal every time the air conditioners are maintained one by one as described above, and the work efficiency also decreases.

For example, in the product service management system disclosed in Patent Document 1, when an outdoor unit is installed, a service person at a service store operates a mobile phone and uses position detection means using the GPS provided in the mobile phone, The position information of the product (that is, the installed outdoor unit) is acquired. The mobile phone creates customer information including the acquired location information, customer name, installation date, name of the building where the product is installed, and the like. The created customer information is stored in the storage unit of the mobile phone, and is transmitted to the computer of the service center via the Internet and stored in the storage unit of the computer. Thereafter, in this product service management system, customer information is specified based on product position information and used for after-sales service of the product.

JP 2009-93292 A

However, in Patent Document 1, during after-sales service, a service person operates a mobile phone to acquire position information of a product that is the object of after-service, and acquires customer information of the product from the acquired position information There is no mention of what to do. Patent Document 1 describes that, in customer information managed by a service center computer, failure information common to the product is stored. However, maintenance information such as a maintenance history of each product is described. Are not included, and the customer information in Patent Document 1 is not significant as information used in maintenance work.

Therefore, with the technology disclosed in Patent Document 1, it is difficult to solve the above-described problems when performing maintenance work in a building where the number of installed air conditioning devices is large.

The present invention has been made to solve the above-described problems, and an object thereof is to provide an air conditioning equipment maintenance system that can improve the efficiency of maintenance work of air conditioning equipment.

In order to achieve the above object, an air conditioning equipment maintenance system according to the present invention includes:
A maintenance terminal and a management server;
The maintenance terminal is
GPS signal receiving means for receiving GPS signals and acquiring position information;
Position information transmitting means for transmitting the position information to the management server;
A result information transmitting means for transmitting result information relating to a maintenance result of the air conditioner installed at the position indicated by the position information to the management server;
The management server
A storage device that stores a database in which maintenance information including position information, device information, procedure information related to maintenance procedures, and history information related to maintenance history is registered for each air-conditioning device to be managed;
When receiving the position information from the maintenance terminal, information transmitting means for transmitting the device information included in the maintenance information corresponding to the received position information and the procedure information to the maintenance terminal;
An information updating unit configured to update the history information included in the maintenance information corresponding to the received position information based on the result information when the result information is received from the maintenance terminal;

According to the present invention, the efficiency of maintenance work for air conditioning equipment can be improved.

The figure which shows the structure of the air-conditioning equipment maintenance system which concerns on embodiment of this invention The block diagram which shows the structure of the maintenance terminal which concerns on this Embodiment The figure which shows the function structure of the control part with which the maintenance terminal which concerns on this Embodiment is provided. The block diagram which shows the structure of the management server which concerns on this Embodiment The figure which shows the structure of the maintenance information managed with the management server which concerns on this Embodiment The figure which shows the structure of the apparatus information contained in the maintenance information of this Embodiment The figure which shows the structure of the procedure information contained in the maintenance information of this Embodiment The figure which shows the structure of the log | history information contained in the maintenance information of this Embodiment The figure which shows the function structure of the control part with which the management server which concerns on this Embodiment is provided. The figure which shows the process sequence which concerns on registration of maintenance information in this Embodiment. The figure which shows the process sequence which concerns on implementation of a maintenance in this Embodiment.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

FIG. 1 is a diagram showing an overall configuration of an air conditioning equipment maintenance system 1 according to an embodiment of the present invention. The air-conditioning equipment maintenance system 1 is a system for managing maintenance of air-conditioning equipment that air-conditions buildings such as office buildings and commercial buildings, for example, and includes a plurality of air-conditioning equipment 2, a maintenance terminal 3, a management server 4, and the like. The map information server 5 is provided.

Each of the maintenance terminal 3 and the plurality of air conditioners 2 is connected so as to be able to communicate with each other via a network N1 that is an equipment network. The maintenance terminal 3, the management server 4, and the map information server 5 are connected so as to be able to communicate with each other via a network N2 such as the Internet.

The maintenance terminal 3 is a smart device such as a smartphone or a tablet terminal. Specifically, as shown in FIG. 2, the maintenance terminal 3 includes a display 30, an operation receiving unit 31, a GPS signal receiving unit 32, a visible camera 33, a thermal image camera 34, and a first communication interface 35. , A second communication interface 36, a control unit 37, and a secondary storage device 38. These components are connected to each other via a bus 39.

The display 30 includes a display device such as a liquid crystal display or an organic EL display. The display 30 displays various screens for performing maintenance of the air conditioner 2 under the control of the control unit 37.

The operation accepting unit 31 includes one or more input devices such as a push button, a touch panel, or a touch pad, accepts an operation input from the user, and sends a signal related to the accepted operation to the control unit 37.

The GPS signal receiving unit 32 is an example of a GPS signal receiving unit according to the present invention. The GPS signal receiving unit 32 is provided in the maintenance terminal 3 or provided externally, receives a GPS signal from a GPS (Global Positioning System) satellite, and includes position information including latitude and longitude information based on the received GPS signal. Is calculated and output.

The visible camera 33 is an image sensor such as a CCD (Charge-Coupled Device) or a CMOS (Complementary Metal Metal Oxide Semiconductor). The thermal image camera 34 is an infrared thermography, and is provided in the maintenance terminal 3 by being built in or externally attached.

The first communication interface 35 is an interface for communicating with each air conditioner 2 wirelessly or by wire via the network N1. The network N1 is an equipment network constructed based on a serial communication standard such as RS-485, for example. In addition, the network N1 may be a wired or wireless LAN (Local Area Network), or may be a network constructed based on BLE (Bluetooth Low Energy) or near field communication standards. The second communication interface 36 is an interface for communicating with the management server 4 or the like via a network N2 such as the Internet.

The control unit 37 includes a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like, and controls the maintenance terminal 3 in an integrated manner.

The secondary storage device 38 includes an EEPROM (Electrically-Erasable-Programmable-Read-Only Memory), a readable / writable nonvolatile semiconductor memory such as a flash memory, or an HDD (Hard-Disk Drive). The secondary storage device 38 stores various programs including programs for maintenance of the air conditioner 2 (hereinafter referred to as maintenance support programs) and data used when these programs are executed.

As shown in FIG. 3, the control unit 37 functionally includes a position information transmission unit 370, a device information acquisition unit 371, a building information acquisition unit 372, a registration request unit 373, a procedure acquisition unit 374, A maintenance execution unit 375, a result information transmission unit 376, and a history information acquisition unit 377 are provided. These functional units are realized by the CPU of the control unit 37 executing the maintenance support program stored in the secondary storage device 38.

The location information transmission unit 370 is an example of location information transmission means according to the present invention. The position information transmission unit 370 acquires the position information calculated by the GPS signal reception unit 32 and transmits the acquired position information to the management server 4 via the second communication interface 36. A user such as a maintenance person who carries the maintenance terminal 3 goes to the vicinity of the air conditioner 2 to be maintained in advance, and performs a predetermined operation related to transmission of position information via the operation reception unit 31. With this operation as a trigger, the position information transmission unit 370 transmits the position information to the management server 4. In that case, a user shall approach from the housing | casing of the said air conditioning equipment 2 within 30 cm. Note that the position information transmission unit 370 may increase the accuracy of the position information by averaging the calculation results output from the GPS signal receiving unit 32 a plurality of times.

After the position information is transmitted by the position information transmission unit 370, the device information acquisition unit 371 notifies the management server 4 that the device information corresponding to the air conditioning device 2 is unregistered (hereinafter referred to as unregistered notification). When a response is received, device information is acquired from the air conditioning device 2 via the first communication interface 35, triggered by a predetermined operation by the user via the operation receiving unit 31. Specifically, when the unregistered notification is responded from the management server 4, the device information acquisition unit 371 reads a two-dimensional code printed on paper, plastic, or the like attached to the casing of the air conditioning device 2. In this way, a screen for informing the user is displayed on the display 30. The two-dimensional code includes the encoded device address of the air conditioner 2. The device address is a communication address assigned to each air conditioner 2 connected to the network N1.

When the two-dimensional code is imaged by the visible camera 33, the device information acquisition unit 371 reads the two-dimensional code from the captured image, decodes the two-dimensional code, and acquires the device address. Upon acquiring the device address, the device information acquisition unit 371 transmits a command for requesting device information to the air conditioning device 2 (hereinafter, a device information request command) via the first communication interface 35. Upon receiving such a device information request command, the air conditioner 2 transmits device information including the model name, serial number, and S / W (software) version of the device itself to the maintenance terminal 3. The device information acquisition unit 371 receives and acquires the device information transmitted from the air conditioning device 2 via the first communication interface 35 and stores it in the secondary storage device 38.

The building information acquisition unit 372 acquires the building information corresponding to the building from the map information server 5 via the second communication interface 36 when the unregistered notification is responded from the management server 4. Specifically, the building information acquisition unit 372 transmits a notification requesting building information (hereinafter referred to as a building information request notification) to the map information server 5 via the second communication interface 36. In the building information request notification, the position information acquired from the GPS signal receiving unit 32 by the position information transmitting unit 370 is stored.

The map information server 5 is a server computer that distributes map data and building information. From the device connected to the network N2, a map data request notification (hereinafter referred to as a map data request notification) or the building information request described above. When the notification is received, the map data or the building information corresponding to the position information (specifically, latitude and longitude information) included in the map data request notification or the building information request notification is transmitted to the requesting device. Here, the building information includes the name, address, business type, shop name, etc. of the building existing at the location indicated by the position information.

The building information acquisition unit 372 receives and acquires the building information transmitted from the map information server 5 through the second communication interface 36 as described above, and stores it in the secondary storage device 38.

When the device information is acquired by the device information acquisition unit 371 and the building information is acquired by the building information acquisition unit 372, the registration request unit 373 is a notification for requesting new registration of maintenance information corresponding to the air conditioning device 2 (hereinafter referred to as “registration request”). , Registration request notification) is transmitted to the management server 4 via the second communication interface 36. This registration request notification includes the position information, device information, and building information acquired as described above.

The procedure acquisition unit 374 receives the device information corresponding to the air conditioner 2 transmitted from the management server 4 after the location information is transmitted by the location information transmission unit 370, and then the user receives the information. A notification requesting desired procedure information (hereinafter referred to as a procedure request notification) is transmitted to the management server 4 via the second communication interface 36. Specifically, when receiving the device information corresponding to the air conditioner 2 transmitted from the management server 4, the procedure acquisition unit 374 displays a screen for inquiring the user about desired procedure information on the display 30. There are three types of procedure information managed by the management server 4, that is, a trial operation procedure, an inspection procedure, and a failure investigation procedure, and the user selects a desired procedure information type via the screen.

When the type of desired procedure information is selected by the user, the procedure acquisition unit 374 transmits the procedure request notification described above to the management server 4. In this procedure request notification, information indicating the type of procedure information selected by the user is stored.

The maintenance execution unit 375 is an example of a maintenance execution unit according to the present invention. When the maintenance execution unit 375 receives the procedure information transmitted from the management server 4 through the second communication interface 36 in response to the procedure request notification, the maintenance execution unit 375 performs maintenance on the air conditioner 2 according to the procedure information. . The procedure information includes a plurality of control commands to be transmitted to the air conditioner 2, the transmission timing, and pass / fail judgment conditions.

The maintenance execution unit 375 transmits a plurality of control commands to the air conditioner 2 as indicated by the procedure information. In order to monitor a plurality of control commands, a command for changing the operation of the air conditioner 2 and the current operation state (for example, the room temperature, the refrigerant temperature, the pressure data applied to the refrigerant pipe, the rotation speed of the compressor, etc.) And commands.

The maintenance execution unit 375 transmits all the control commands indicated by the procedure information to the air conditioner 2, and then performs the maintenance pass / fail determination according to the pass / fail determination condition indicated by the procedure information, and displays the result on the display 30. To do. For example, in the case of a trial run, the pass / fail judgment conditions include the following judgment items.
(1) The rotation speed (ppm) of the compressor is within a predetermined appropriate range. (2) The refrigerant temperature (° C.) after a predetermined time has elapsed from the start of operation is within the predetermined appropriate range. (3) The intake temperature (° C) of the indoor unit after the elapse of a predetermined time from the start of operation is within a predetermined appropriate range.

The result information transmission unit 376 is an example of the result information transmission unit according to the present invention. The result information transmitting unit 376 transmits result information regarding the execution result of the maintenance to the management server 4 via the second communication interface 36.

The history information acquisition unit 377 is an example of a history information acquisition unit according to the present invention. When an operation for requesting browsing of desired history information is performed by the user, the history information acquisition unit 377 sends a notification requesting the history information desired by the user (hereinafter referred to as a history request notification) to the management server 4. It transmits via the communication interface 36. The history information managed by the management server 4 includes five types of test operation history, inspection history, failure history, parts replacement history, and refrigerant charge history, and the user selects a desired history information type from these. Can do.

The history information acquisition unit 377 receives and acquires the history information transmitted from the management server 4 via the second communication interface 36 in response to the history request notification, and displays the history information on the display 30. .

Subsequently, the management server 4 will be described. The management server 4 is a server computer installed and operated by the manufacturer or sales company of the air conditioner 2, has a function as a general Web server, and is connected to a network N2 such as the Internet. As illustrated in FIG. 4, the management server 4 includes a communication interface 40, a control unit 41, and a secondary storage device 42. These components are connected to each other via a bus 43.

The communication interface 40 is an interface for communicating with the maintenance terminal 3 or the like via a network N2 such as the Internet. The control unit 41 includes a CPU, a ROM, a RAM, and the like, and performs overall control of the management server 4.

The secondary storage device 42 is an example of a storage device according to the present invention. The secondary storage device 42 includes a readable / writable nonvolatile semiconductor memory such as an EEPROM or a flash memory, or an HDD. The secondary storage device 42 stores a management program (not shown) for managing the air conditioner 2 and a maintenance information DB 420.

The maintenance information DB 420 is a database for managing information related to maintenance of the air conditioning equipment 2 to be managed (hereinafter referred to as maintenance information).

The maintenance information is generated by the control unit 41 by receiving the registration request notification described above from the maintenance terminal 3 and registered in the maintenance information DB 420. FIG. 5 shows a configuration of maintenance information registered in the maintenance information DB 420 in the present embodiment. The maintenance information is composed of a plurality of items including device information 421, procedure information 422, and history information 423.

The device information 421 includes a plurality of items including position information 4210, building information 4211, a model name 4212, a serial number 4213, and an S / W version 4214, as shown in FIG. The control unit 41 stores information extracted from the registration request notification from the maintenance terminal 3 in each item of the device information 421. However, the position information 4210 stores not the position information itself extracted from the registration request notification but information with a margin on the position information. For example, the information stored in the position information 4210 means that all points within a radius of 30 cm centered on the point based on the position information extracted from the registration request notification are included.

The procedure information 422 includes a plurality of items including a test run procedure 4220, an inspection procedure 4221, and a defect investigation procedure 4222 as shown in FIG. The trial run information 4220 stores information related to the trial run procedure. The inspection procedure 4221 stores information related to the inspection procedure. The defect investigation procedure 4222 stores information regarding the defect investigation procedure. In each item in the procedure information 422, information on a procedure corresponding to a person in charge such as a manufacturer of the air conditioner 2 is stored.

As shown in FIG. 8, the history information 423 includes a plurality of items including a test run history 4230, an inspection history 4231, a failure history 4232, a parts replacement history 4233, and a refrigerant charge history 4234.

The trial operation history 4230 stores information related to the trial operation history of the air conditioner 2 (for example, the implementation date, the operation state, etc. are included). From the information stored in the trial run history 4230, it is possible to diagnose the secular change state of the air conditioner 2 due to the difference between the trial run and the current running state. The inspection history 4231 stores information related to the inspection history of the air conditioner 2 (including the implementation date, the implementer, the inspection item, the inspection result, etc.).

The failure history 4232 stores information on the history of failures that have occurred in the air conditioner 2 (for example, the occurrence date and time, an abnormal code, etc. are included). The part replacement history 4233 stores information related to the history when parts of the air conditioner 2 are replaced (for example, the date of implementation, the operator, the operating state before and after the replacement, etc.). The refrigerant filling amount history 4234 stores information on the history of the amount of refrigerant additionally charged during installation work or maintenance (including the implementation date, the operator, the operating state before and after filling).

Subsequently, the function of the control unit 41 of the management server 4 will be described in detail. Functionally, the control unit 41 includes an information registration unit 410, an information transmission unit 411, and an information update unit 412 as shown in FIG. These functional units are realized by the CPU of the control unit 41 executing the above-described management program stored in the secondary storage device 42.

When the registration request notification is received from the maintenance terminal 3, the information registration unit 410 registers a maintenance information record corresponding to the air conditioner 2 indicated by the registration request notification in the maintenance information DB 420. At that time, the information registration unit 410 stores the information extracted from the registration request notification in the device information 421 of the maintenance information. However, as described above, the information registration unit 410 stores, in the position information 4210 of the device information 421, information obtained by adding a margin to the position information extracted from the registration request notification.

The information transmission unit 411 is an example of an information transmission unit according to the present invention. When receiving the position information from the maintenance terminal 3, the information transmission unit 411 transmits information stored in the device information 421 corresponding to the position information to the maintenance terminal 3 as device information. However, if the device information 421 corresponding to the received position information does not exist, that is, if the maintenance information record corresponding to the air conditioning device 2 is not registered in the maintenance information DB 420, the information transmission unit 411 issues an unregistered notification. Transmit to the maintenance terminal 3.

In addition, when receiving the procedure request notification from the maintenance terminal 3, the information transmission unit 411 reads the procedure information indicated by the procedure request notification from the procedure information 422 and transmits it to the maintenance terminal 3. In addition, when receiving the history request notification from the maintenance terminal 3, the information transmission unit 411 reads the history information indicated by the history request notification from the history information 423 and transmits the history information to the maintenance terminal 3.

The information update unit 412 is an example of an information update unit according to the present invention. When the information update unit 412 receives the result information from the maintenance terminal 3, the information update unit 412 updates the content of the history information 423 based on the content of the result information.

FIG. 10 shows a processing sequence of the air conditioning equipment maintenance system 1 related to registration of maintenance information. First, the maintenance terminal 3 transmits position information calculated based on the GPS signal to the management server 4 (step S101).

The management server 4 searches for corresponding maintenance information from the maintenance information DB 420. Here, since there is no corresponding maintenance information, the management server 4 transmits an unregistered notification to the maintenance terminal 3 (step S102).

The maintenance terminal 3 transmits a device information request command to the air conditioning device 2 (step S103). The air conditioning device 2 that has received the device information request command transmits device information including the model name, serial number, and S / W version of the device itself to the maintenance terminal 3 (step S104).

The maintenance terminal 3 transmits a building information request notification to the map information server 5 (step S105). When the map information server 5 receives the building information request notification from the maintenance terminal 3, the map information server 5 transmits the building information corresponding to the position information (specifically, latitude and longitude information) included in the received building information request notification to the maintenance terminal 3. (Step S106).

The maintenance terminal 3 transmits a registration request notification including the location information, device information, and building information acquired as described above to the management server 4 (step S107). When receiving the registration request notification from the maintenance terminal 3, the management server 4 registers the maintenance information record corresponding to the air conditioner 2 indicated by the registration request notification in the maintenance information DB 420, and confirms that the registration of the maintenance information is completed. A completion notification is transmitted to the maintenance terminal 3 (step S108).

FIG. 11 shows a processing sequence of the air conditioning equipment maintenance system 1 related to the maintenance. First, the maintenance terminal 3 transmits the position information calculated based on the GPS signal to the management server 4 (step S201). The management server 4 searches for corresponding maintenance information from the maintenance information DB 420. Here, since corresponding maintenance information exists, the management server 4 transmits the information stored in the device information 421 of the searched maintenance information to the maintenance terminal 3 as device information (step S202).

When the maintenance terminal 3 receives the device information corresponding to the air conditioner 2 transmitted from the management server 4, the maintenance terminal 3 transmits a procedure request notification requesting a maintenance procedure desired by the user to the management server 4 (step S203).

This procedure request notification stores information indicating the type of procedure information selected by the user. When receiving the procedure request notification from the maintenance terminal 3, the management server 4 reads the procedure information indicated by the procedure request notification from the procedure information 422 and transmits it to the maintenance terminal 3 (step S204).

When the maintenance terminal 3 receives the procedure information from the management server 4, the maintenance terminal 3 performs maintenance on the air conditioner 2 according to the procedure information (step S205). For example, the maintenance terminal 3 transmits an operation change command to the air conditioning equipment 2. The air conditioner 2 changes the operation according to the received operation change command (step S206). The maintenance terminal 3 transmits a state request command to the air conditioner 2 when a certain time has elapsed since the operation change command was transmitted. When receiving the state request command, the air conditioner 2 transmits the current operation state to the maintenance terminal 3 (step S207).

The maintenance terminal 3 displays the execution result of the maintenance on the display 30, and transmits result information regarding the execution result to the management server 4 (step S208). When the management server 4 receives the result information from the maintenance terminal 3, the management server 4 updates the contents of the history information 423 based on the contents of the result information (step S209).

As described above in detail, according to the air conditioning equipment maintenance system 1 according to the present embodiment, a user such as a person in charge of maintenance goes to the vicinity of the air conditioning equipment 2 to be maintained, and is simplified via the maintenance terminal 3. By performing the operation, significant information regarding maintenance on the air conditioner 2 can be easily acquired. Moreover, since the maintenance with respect to the said air conditioning equipment 2 can be automatically implemented by the maintenance terminal 3, work efficiency improves.

The present invention is not limited to the above-described embodiment, and various modifications can be made without departing from the gist of the present invention.

For example, device information (that is, model name, serial number, S / W version) of the air conditioner 2 is printed or printed on an information holding body made of paper, plastic, or metal attached to the casing of the air conditioner 2. When engraved, the maintenance terminal 3 may acquire the device information of the air conditioner 2 by capturing the information holding body with the visible camera 33 and analyzing the captured image.

In addition, the results of maintenance such as visual inspection, parts replacement, refrigerant charging, and the like performed by a user such as a maintenance staff can be manually input to the maintenance terminal 3, and these histories are also recorded. It can be stored in the management server 4.

Further, various history information in each air conditioner 2 stored in the management server 4 may be browseable from a terminal other than the maintenance terminal 3 for a specific user authenticated with a user name, a password, or the like.

In the above embodiment, in the management server 4, the procedure information is managed in association with each air conditioner 2, but is managed in association with each group of a plurality of air conditioners 2 having the same or similar model. You may make it do.

In the above embodiment, the maintenance support program stored in the secondary storage device 38 is executed by the CPU provided in the control unit 37 of the maintenance terminal 3, whereby each functional unit of the control unit 37 (see FIG. 3). Was realized. Moreover, each function part (refer FIG. 9) of the control part 41 was implement | achieved by running the management program memorize | stored in the secondary storage device 42 by CPU with which the control part 41 of the management server 4 is provided. However, all or part of the functional units of the control unit 37 or the control unit 41 may be realized by dedicated hardware. The dedicated hardware is, for example, a single circuit, a composite circuit, a programmed processor, an ASIC (Application Specific Integrated 、 Circuit), an FPGA (Field-Programmable Gate Array), or a combination thereof.

The maintenance support program or the management program includes CD-ROM (Compact Disc Read Only Memory), DVD (Digital Versatile Disc), magneto-optical disc (Magneto-Optical Disc), USB (Universal Serial Bus) memory, memory card, HDD, etc. It is also possible to store and distribute in a computer-readable recording medium. Then, by installing the maintenance support program or the management program distributed in this way on a specific or general-purpose computer, it is possible to cause the computer to function as the maintenance terminal 3 or the management server 4 in the above embodiment. .

Further, the maintenance support program or the management program is stored in a storage device of a server (not shown) on the Internet, and the maintenance support program or the management program is downloaded from the server to the maintenance terminal 3 or the management server 4. Good.

The present invention can be variously modified and modified without departing from the spirit and scope of the broad sense. The above-described embodiments are for explaining the present invention and do not limit the scope of the present invention. In other words, the scope of the present invention is shown not by the embodiments but by the claims. Various modifications within the scope of the claims and within the scope of the equivalent invention are considered to be within the scope of the present invention.

The present invention can be suitably employed for maintenance of air conditioning equipment.

1 air conditioning equipment maintenance system, 2 air conditioning equipment, 3 maintenance terminal, 4 management server, 5 map information server, 30 display, 31 operation reception part, 32 GPS signal reception part, 33 visible camera, 34 thermal image camera, 35 1st communication Interface, 36 second communication interface, 37, 41 control unit, 38, 42 secondary storage device, 39, 43 bus, 40 communication interface, 370 location information transmission unit, 371 device information acquisition unit, 372 building information acquisition unit, 373 Registration request part, 374 procedure acquisition part, 375 maintenance execution part, 376 result information transmission part, 377 history information acquisition part, 410 information registration part, 411 information transmission part, 412 information update part, 420 maintenance information DB

Claims (6)

A maintenance terminal and a management server;
The maintenance terminal is
GPS signal receiving means for receiving GPS signals and acquiring position information;
Position information transmitting means for transmitting the position information to the management server;
A result information transmitting means for transmitting result information relating to a maintenance result of the air conditioner installed at the position indicated by the position information to the management server;
The management server
A storage device that stores a database in which maintenance information including position information, device information, procedure information related to maintenance procedures, and history information related to maintenance history is registered for each air-conditioning device to be managed;
When receiving the position information from the maintenance terminal, information transmitting means for transmitting the device information included in the maintenance information corresponding to the received position information and the procedure information to the maintenance terminal;
An air conditioner maintenance system comprising: an information updating unit configured to update the history information included in the maintenance information corresponding to the received position information based on the result information when the result information is received from the maintenance terminal. . The air conditioning equipment maintenance system according to claim 1, wherein the maintenance terminal further includes a maintenance execution means for performing maintenance of the air conditioning equipment according to the procedure information. The air conditioning equipment maintenance system according to claim 1 or 2, wherein the maintenance terminal further includes history information acquisition means for acquiring history information of the air conditioning equipment through communication with the management server. A storage device that stores a database in which maintenance information including position information, device information, procedure information related to maintenance procedures, and history information related to maintenance history is registered for each air-conditioning device to be managed;
Information transmitting means for transmitting the device information included in the maintenance information corresponding to the received position information and the procedure information to the maintenance terminal when receiving position information based on reception of the GPS signal from the maintenance terminal. ,
When the result information related to the maintenance result of the air conditioner installed at the position indicated by the received position information is received from the maintenance terminal, the maintenance information corresponding to the received position information is included based on the result information. And an information updating means for updating the history information. Maintenance terminal
Sending the positional information acquired by the GPS signal receiving means to the management server;
Sending result information regarding the maintenance result of the air conditioner installed at the position indicated by the position information to the management server,
The management server
When the position information is received from the maintenance terminal, maintenance information including position information, device information, procedure information related to a maintenance procedure, and history information related to a maintenance history is registered for each air conditioning device to be managed. The device information included in the maintenance information corresponding to the received location information and the procedure information are transmitted to the maintenance terminal,
A maintenance support method, wherein when the result information is received from the maintenance terminal, the history information included in the maintenance information corresponding to the received position information is updated based on the result information. A computer including a storage device that stores a database in which maintenance information including position information, device information, procedure information related to a maintenance procedure, and history information related to a maintenance history is registered for each air-conditioning device to be managed The
An information transmission unit that, when receiving position information based on reception of a GPS signal from the maintenance terminal, transmits the device information included in the maintenance information corresponding to the received position information and the procedure information to the maintenance terminal;
When the result information related to the maintenance result of the air conditioner installed at the position indicated by the received position information is received from the maintenance terminal, the maintenance information corresponding to the received position information is included based on the result information. A program that functions as information update means for updating the history information.

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