WO2018169127A1 - System and method for customized ticket booking management and tss provision - Google Patents

Abstract

A system for customized ticket booking management and time save service (TSS) provision according to the present invention is a system for customized ticket booking management and TSS provision which provides a specific service to a mobile terminal of a member customer if the member customer satisfies a condition for receiving the specific service, wherein, if it is determined that necessary conditions for providing a TTS service have been met by verifying that the time of arrival at which a member customer who had booked a ticket arrived at the station of departure is within a first reference time earlier than the booked time of train departure of the member customer, and that the times of departure of other trains are earlier than the booked time of train departure of the member customer and are within a second reference time with predetermined time to spare from the time of arrival, then a TSS service request signal requesting a possible change of seat to a seat of another train of the same fare and same grade is automatically transmitted to a mobile terminal held by the member customer.

Description

Customized ticket booking management and TSS system and method

The present invention relates to a customized ticket reservation management and TSS providing system and method, and more particularly, the arrival time of the member customer who reserved the ticket at the departure station is at a first reference time faster than the train departure time of the member customer, Meet the requirements for providing TSS (Time Save Service) service by confirming that the departure time of other trains is earlier than the departure time of the member customer, and is at the second reference time where a certain spare time exists based on the arrival time. If it is determined that the ticket, the ticket reservation management and TSS providing system that automatically transmits a TSS (Time Save Service) service request signal requesting whether to change the seat of another train of the same class with the same fare to the mobile terminal possessed by the member customer. By paying for the same economy class and changing to the desired seat of a fast departing train To be able to save time due to the train station, to a customized ticket reservation management and TSS provides systems and methods.

In general, in order to purchase tickets for trains, trains, etc., they visited the station directly and checked the seating status with the receptionist, or purchased a seat ticket through the telephone or the Internet.

On the other hand, Korean Patent Laid-Open No. 2002-0081893 discloses a database for storing user ticket issuer / buyer user information and issued ticket information, a communication module for exchanging necessary data with a terminal connected to the network, and the communication module. A mobile module for providing various ticket related services by including a control module for interpreting the received data, controlling the database according to the interpreted result, and executing a process of issuing, transmitting, approving, and approving an event ticket online. A ticket service providing system and method have been proposed.

In addition, the Republic of Korea Patent Publication No. 2005-0081879, the ticket holder requests a ticket reservation by specifying the number of people by connecting to the ticket sales server through the terminal; Retrieving the seat reservation status corresponding to the ticket requested by the ticket sales server, configuring seat information currently applicable according to the number of applicants, and transmitting the seat information to the terminal of the ticket holder; Selecting a desired seat according to the seat information received by the ticket holder; After the payment for the selected seat is completed, the ticket sales server updates the seat reservation status so that the online ticket sales server can search the current ticket reservation status by seat in real time and apply according to the number of artificially applied seats. By presenting the information to the applicant, the applicant proposed a ticket reservation / booking service method using a wireless communication device that can select the appropriate seat according to the desired number of people online relatively easily.

However, the prior art is a system that pays the same fare as the economy class and guides the change to the desired seat of a fast departing train, thereby allowing train users who arrive at the departure station much earlier than the departure time to save time due to train operation. And there was a problem that can not present a method.

[Preceding technical literature]

[Patent Documents]

(Patent Document 1) Republic of Korea Patent Publication No. 2002-0081893

(Patent Document 2) Republic of Korea Patent Publication No. 2005-0081879

The technical problem to be solved by the present invention is that the arrival time of the member customer who reserved the ticket at the departure station is the first reference time faster than the departure time of the member customer, the departure time of other trains departure of the train of the member customer The mobile terminal possessed by the member customer when it is determined to meet the requirements for providing the TSS (Time Save Service) service by checking whether it is faster than the time and the second reference time in which a certain spare time exists based on the arrival time is satisfied. By providing a ticket reservation management and TSS provision system that automatically transmits a TSS (Time Save Service) service request signal that requests the change of seats of other trains of the same class at the same fare, It can be changed to the desired seat of the train, saving time by operating the train. , To provide a customized ticket reservation management and TSS provides systems and methods.

Customer-specific ticket reservation management and TSS providing system according to the present invention for achieving the above technical problem, when a member customer meets the conditions for receiving a specific service, the customer-specific ticket reservation to provide a specific service to the mobile terminal of the member customer In the management and TSS providing system, the arrival time of the member customer who reserved the ticket at the departure station is at the first reference time which is earlier than the reservation time of the member train, and the departure time of other trains is the reservation train departure of the member customer. The mobile terminal possessed by the member customer when it is determined to meet the requirements for providing the TSS (Time Save Service) service by checking whether it is faster than the time and the second reference time in which a certain spare time exists based on the arrival time is satisfied. TSS (Time Save) to request seat changes for other trains of the same fare and class Service) Provides a ticket reservation management and TSS providing system for automatically transmitting a service request signal.

In addition, the customer-specific ticket reservation management and TSS providing method according to the present invention for achieving the technical problem, the first step of receiving the ticket reservation information of the member customer via the mobile terminal possessed by the member customer; If it is determined that the member customer corresponds to the geofence setting condition, in order to track the real-time location of the member customer within a certain radius, the ticket reservation management server executes a geo fence request command as a push notification server. Second step; The push notification server transmits a geo fence setting request signal to a mobile terminal of the member customer according to the geo fence request command; A fourth step of setting a geo fence so that a geo fence function is activated through the mobile terminal of the member customer, and transmitting a geo fence setting signal to the ticket reservation management server; A fifth step of executing the TSS service command to the push notification server when the ticket reservation management server determines that a requirement for providing a TSS (Time Save Service) service to the member customer is satisfied; The push notification server transmits a TSS service request signal to a mobile terminal of the member customer according to the TSS service command; And a seventh step of accepting the TSS service request through the mobile terminal of the member customer and transmitting a reissued guide signal of the changed ticket to the ticket reservation management server after changing the seat. .

The present invention pays the same fares as regular seat costs to train members who arrive at the departure station much earlier than the departure time, so that they can be changed to the desired seat of the fast departing train, thereby saving time due to train waiting time and train operation. There is a technical effect.

1 is a view showing a rough configuration of a ticket reservation management and TSS providing system and a relationship between a customer terminal unit according to the present invention.

Figure 2a shows in detail the configuration of the customer terminal to receive the TSS service according to the present invention.

Figure 2b shows the main configuration of the push notification server according to the present invention.

Figure 2c shows the main configuration of the ticket reservation management server according to the present invention.

3 illustrates a process of providing a TSS service to a customer using a ticket reservation management and TSS providing system according to the present invention.

Figure 4a is an embodiment according to the present invention, showing the main information of the first ticket reserved by the customer.

Figure 4b is an embodiment according to the present invention, it shows a state popped up a pop-up message requesting whether or not to accept the TSS service to the terminal of the customer.

Figure 4c is an embodiment according to the present invention, Figure 4b shows a seat map for the seat to change when the TSS service acceptance.

Figure 4d is an embodiment according to the present invention, showing the main information of the change ticket of the customer provided with the TSS service.

Hereinafter, specific embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is a view showing a rough configuration of a ticket reservation management and TSS providing system and a relationship between a customer terminal unit according to the present invention.

Referring to FIG. 1, the present invention includes a ticket reservation management and TSS providing system 100 and a customer terminal unit 200 for providing a time save service (TSS) to a corresponding customer. Various signals are transmitted and received between the ticket reservation management and TSS providing system 100 and the customer terminal 200 through a wired or wireless network 10.

In this case, the ticket reservation management and TSS providing system 100 includes a push notification server 110 and a ticket reservation management server 120.

As shown in FIG. 2B, the push notification server 110 includes a geofence push notification module 111 and a TSS push notification module 112.

Geofence push notification module 111 is interlocked with the ticket reservation management server 120, is operated individually to reduce the load of the ticket reservation management server 120, by analyzing the ticket reserved by the customer a certain geofence setting conditions (Eg, 3 hours before the boarding of the customer) in response to the Geofence (Geo fence) request command of the ticket reservation management server 120 transmits a geo fence request signal to the terminal of the customer , To allow the customer to set the geo-fence (Geo fence), it is possible to track the location of the customer, a detailed description thereof will be described later in Figures 2c and 3.

Geofence technology utilizes specific time, location, and situation information collected within a certain radius (e.g., 1km to 2km) through location positioning technologies (WiFi, LTE, Beacon, etc.) Time Save Service) is used to provide services.

That is, in the case of the present invention, it is possible to predict whether a customer who purchases a ticket using a geo fence technology arrives at a departure station, an arrival time, an estimated time of arrival, and the like.

The TSS push notification module 112 is linked to the ticket reservation management server 120, and is operated individually to reduce the load of the ticket reservation management server 120, the customer TSS (Time Save Service) service to be described later in Figure 2c If the requirements for providing the service is satisfied, the TSS service request signal is transmitted to the terminal of the corresponding customer according to the TSS service command of the ticket reservation management server 120, so that the customer departs quickly through the acceptance of the TSS service. It allows to change the seat of the train, which will be described later in Figures 2c and 3.

Next, the ticket reservation management server 120, as well as a ticket reservation service that allows the customer to reserve the ticket through the mobile terminal possessed by the customer himself, to provide a TSS (Time Save Service) service to be described later in Figure 2c It provides a Time Save Service (TSS) service that allows a customer to meet a requirement to utilize a Time Save Service (TSS), which will be described in detail later with reference to FIG. 2C.

Referring back to FIG. 1, the customer terminal 200 includes a first customer terminal 200-1 to an n-th customer terminal 200-n as a mobile terminal possessed by a customer, and in this case, such as a mobile terminal. A smart phone, a PDA, a smart pad, or the like may be used, and a detailed description thereof will be described later with reference to FIG. 2A.

The network 10 may use a wireless or wired network, such as one or more of Zigbee, RF, Wi-Fi, 3G, 4G, LTE, LTE-A, and Wireless Broadband Internet. The wireless communication module, the Internet, or SNS (Social Network Service) may be used.

Figure 2a shows in detail the configuration of the customer terminal to receive the TSS service according to the present invention.

2A, the customer terminal 200 for receiving the TSS service according to the present invention includes an input unit 210, a communication unit 220, a data storage unit 230, a ticket reservation application execution unit 240, geo The fence setting unit 250, the TSS processor 260, the display unit 270, and the terminal controller 280 are included.

The input unit 210 inputs letters, numbers, symbols, and the like through input means. In this case, for example, a keypad, a keyboard, a mouse, and a touch screen may be used as the input means.

The communication unit 220 provides an interface for performing a ticket reservation management and communication with the TSS providing system 100, for example, Zigbee, RF, WiFi, 3G, 4G, LTE, LTE. -A, wireless communication such as Wireless Broadband Internet, or the Internet, SNS (Social Network Service) can be used.

The data storage unit 230 stores and stores various programs (eg, a ticket reservation application such as Korail Talk Plus) and various data (eg, reserved tickets, changed tickets, etc.) processed through the controller 280. As a medium, non-volatile memory such as flash memory can be used.

The ticket reservation application execution unit 240 executes a ticket reservation application (for example, Korail Talk Plus) provided by the ticket reservation management server 120 so that customers can reserve a ticket (see FIG. 4A) at a desired time. Do it.

The geofence setting unit 250 is performed when the member customer wishes to receive the TSS (Time Save Service) service and the geofence setting condition (for example, 3 hours before the boarding of the customer). In response to the Geofence request signal transmitted from the Geofence push notification module 111, if the Geofence is configured to activate the Geofence function through the terminal owned by the member customer himself, do. (See FIG. 2B, FIG. 3)

Through this, the ticket reservation management server 120 prepares a TSS (Time Save Service) service by predicting the location of the member customer, for example, 3 hours ago, real-time movement, whether or not they arrived at the departure station, arrival time, estimated time of arrival, and the like. Allow to run

The TSS processing unit 260 receives the customer at the departure station between 1 hour and 30 minutes of departure based on the time save service (TSS) service provision conditions (for example, at the time of departure based on the ticket), and there are remaining magnets of the same class (Economy class) 5 minutes before the departure time. Case) is satisfied, specifically, the TSS service accepts and changes to a desired seat through a terminal possessed by the terminal corresponding to the TSS service request signal transmitted from the TSS push notification module 112. (See FIG. 2B, FIG. 3)

The display unit 270 outputs the result according to the control command on the screen. In this case, a display device such as an LCD or an LED may be used.

The terminal controller 280 may include an input unit 210, a communication unit 220, a data storage unit 230, a ticket reservation application execution unit 240, a geofence setting unit 250, a TSS processing unit 260, and a display unit 270. ).

Figure 2c shows the main configuration of the ticket reservation management server according to the present invention.

Referring to Figure 2c, the ticket reservation management server 120 according to the present invention is a member management unit 121, communication unit 122, database (DB) unit 123, reservation ticket management unit 124, geofence request unit ( 125, a TSS condition search unit 126, a TSS service provider 127, and a server controller 128.

The member manager 121 manages personal information (eg, name, gender, PIN, phone number, e-mail, etc.) and login information (ID, password, etc.) of the customer created when the member is registered online or offline. In this case, it is preferable to further include authentication and decryption procedures to prevent unauthorized access by unauthorized persons.

In this case, authentication procedures can be implemented using digital signatures and hash functions (e.g., SHA-224, SHA-256, SHA-384, SHA-512, etc.), and the Academy Research Institute Agency (ARIA), ECC ( The arm decoding procedure can be implemented using a lightweight arm decoding algorithm such as an Elliptic Curve Cryptosystem.

The communication unit 220 provides an interface for performing communication with the customer terminal unit 200, for example, Zigbee, RF, WiFi, 3G, 4G, LTE, LTE-A, WiBro. Wireless communication such as (Wireless Broadband Internet), the Internet, and SNS (Social Network Service) may be used.

The database unit 123 includes a ticket issuing DB unit 123 and a seat status DB unit 123b.

In this case, the ticket issuing DB unit 123 is a database of the ticket issuance status reserved by customers, and the information necessary for implementing the TSS (Time Save Service) service (for example, customer information reserved for the ticket, departure station, departure time, Arrival time, class, seat number, etc.

The seat status DB unit 123b converts the seat status of trains into a database through real-time analysis of the tickets reserved by customers, and provides information necessary for implementing a TSS (Time Save Service) service (e.g. Provide a seat map, etc.

The reserved ticket management unit 124 integrates and manages information (for example, reserved ticket information, reservation cancellation, reservation change information, etc.) of the ticket reserved by the customer.

The geofence request unit 125 determines that the member customer corresponds to a geofence setting condition (for example, three hours before the boarding of the corresponding customer) through analysis of the ticket issuing status information provided by the ticket issuing DB unit 123. In this case, the geofence (Geo fence) request command is executed by the geofence push notification module 111 of the push notification server 110, the geofence push notification module 111 is a geofence (Geo) to the terminal of the member customer fence Sends a request signal, allowing the member customer to configure the Geofence feature. (See Figure 3)

The TSS condition search unit 126 allows the member customer to search whether a requirement for providing a customized TSS (Time Save Service) service has been met, and the requirements for providing a TSS (Time Save Service) service hereinafter. Explain about.

 <Requirements for Providing Time Save Service (TSS) Service>

1) TSS Customer Condition: Member must arrive at the departure station within the first reference time (for example, 1 hour to 30 minutes before departure time) based on the departure time indicated on the ticket reserved by the member customer.

2) TSS Train Conditions: There must be other trains scheduled to operate within the second reference time (e.g. 15 minutes after arrival to 5 minutes before other train departures) based on the arrival time of the member's arrival at the departure station.

3) TSS Fare Conditions: Only seats for Economy Class members are permitted to change seats to Economy Class at the same rate.

In this case, it is obvious that the first reference time and the second reference time may be changed according to a necessary situation (eg, usual times, holidays, holidays, etc.).

The TSS service provider 127 is executed when a requirement for providing a time save service (TSS) service is satisfied through the execution of the TSS condition searcher 126. The TSS service command is transmitted to the push notification server 110. By executing the TSS push notification module 112, the TSS push notification module 112 transmits the TSS service request signal to the terminal of the corresponding member customer, the member customer accepts the TSS service, and start early It allows you to change the seat of a train. (See Figure 3)

The server controller 128 includes a member manager 121, a communication unit 122, a database (DB) unit 123, a reserved ticket management unit 124, a geofence request unit 125, a TSS condition search unit 126, and Integrated control of the TSS service provider 127.

3 illustrates a process of providing a TSS service to a customer using a ticket reservation management and TSS providing system according to the present invention.

Referring to FIG. 3, first, a member customer may pre-purchase a ticket using a ticket reservation application (for example, Korail Talk Plus, etc.) provided by a ticket reservation management server 120 through a customer terminal unit 200. It has one process (S10).

In this case, the ticket of the reserved ticket is, for example, as shown in Figure 4a, Seoul (departure time 17:00) ----> Daejeon (arrival time 18:00) (C11), train number (KTX 149) It includes ticket confirmation information such as car No. 6 (regular room, C21), seat number (5A, forward), buyer (adult), and issue date and time (Tuesday, 17 January 2017 15:28:25).

Next, the customer terminal 200 has a second process (S20) of transmitting the ticket reservation information of the member customer to the ticket reservation management server 120.

Next, the ticket reservation management server 120 executes a geofence request command to the geofence push notification module 111 of the push notification server 110 through the geofence request unit 125. (S30).

Next, the geofence push notification module 111 of the push notification server 110 transmits a geofence setting request signal to the customer terminal 200 according to a geofence request command. It has a process (S40).

Next, the customer terminal 200 has a fifth process S50 of setting a geo fence so that the geo fence function is activated through the geo fence setting unit 250.

In this case, if some of the member customers do not set up the geo fence in their own terminal, then the time save service (TSS) service procedure does not proceed, and thus the geo fence function is not set. It should be noted that non-member customers may not be able to receive Time Save Service (TSS) services.

Next, the customer terminal 200 has a sixth process S60 of transmitting a geo fence setting signal to the ticket reservation management server 120.

Next, a seventh process (S70) of checking whether the member customer has entered the departure station through real-time location tracking of the member customer who has set the geo fence function of the ticket reservation management server 120.

Next, when the ticket reservation management server 120 determines that the requirements for providing the TSS (Time Save Service) service of the member customer are satisfied through the TSS condition search unit 126, the TSS service command is push notification server ( An eighth process S80 of executing the TSS push notification module 112 of FIG.

Next, the TSS push notification module 112 of the push notification server 110 has a ninth process S90 of transmitting a TSS service request signal to the customer terminal 200 of the corresponding member customer according to the TSS service command. .

Next, the customer terminal 200 has a tenth step S100 of accepting a TSS (Time Save Service) service through the TSS processing unit 260.

In this case, as shown in Figure 4b, the TSS service request is provided on the screen in the form of a pop-up, and the member customer selects Accept (Yes) or Decline (No) in the bottom menu of the pop-up window. Just do it.

At this time, if the member customer selects yes (yes), the following procedure (seat selection) proceeds to provide the TSS (Time Save Service) service (S110), but if the member customer chooses rejection (no), then the TSS (Time) Save Service) The service provision process is interrupted.

Next, the member customer has an eleventh process (S110) of selecting a desired seat through a seat map provided after selecting acceptance (yes) in a lower menu of a pop-up window.

In this case, as shown in Fig. 4c, the member customer can select the desired car No. 1A among the remaining 52 seats in the total 56 seats of the economy class, and then press the select button to end the procedure. Note that you will not be able to cancel your seat afterwards.

Next, the customer terminal 200 has a twelfth process S120 of transmitting the ticket change signal to the ticket reservation management server 120.

Finally, the ticket reservation management server 120 has a thirteenth process (S130) for transmitting the re-issuance guide signal of the changed ticket to the customer terminal 200.

In this case, as shown in Figure 4d, the member customer is Seoul (departure time 16:00) ----> Daejeon (arrival time 16: 55) (C12), train number (KTX 145), car No. 1 (general room) , C22), seat number (1A, forward), purchaser (adult), date of issue (Tuesday, January 17, 2017 15:29:22) will be reissued.

In this way, the member customer is provided with the TSS (Time Save Service) service described above, so that the same passenger can pay for the same economy class and change to the desired seat of the fast departing train, thereby saving time due to train operation.

 For example, a member customer departs Seoul Station at 16:00 (see FIG. 4D) 1 hour earlier than departure time 17:00 according to the first ticket (see FIG. 4A), and arrives at Daejeon Station at 16:55, 5 minutes earlier. By being able to arrive, you can save a total of 65 minutes of train time compared to your first ticket.

Meanwhile, in the case of the present invention, the seat change from the Economy Class to the Economy Class has been described. However, the present invention is not limited thereto, and it can be applied to the same class if the seat change is the same (for example, the change from the special room to the special room). .

In the above description, the technical idea of the present invention has been described with the accompanying drawings, which illustrate exemplary embodiments of the present invention by way of example and do not limit the present invention. In addition, it is apparent that any person having ordinary knowledge in the technical field to which the present invention belongs may make various modifications and imitations without departing from the scope of the technical idea of the present invention.

[Description of the code]

100: Ticket reservation management and TSS system

110: push notification server

120: ticket reservation management server

121: Membership Management Department

122: communication unit

123: database part

123a: Ticketing DB Section

123b: Seat Status DB Part

124: reserved ticket management unit

125: Geofence request unit

126: TSS condition search unit

127: TSS service provider

200: customer terminal

200-1 to 200-n: 1st customer terminal ~ nth customer terminal

The customized ticket reservation management and TSS providing system and method of the present invention pay the same fares as regular seats to train members who arrive at the departure station much earlier than the departure time, and can change to the desired seat of the fast departing train. In order to provide a service, it can be used in the transportation related reservation service industry, which mainly deals with ticket reservation, change, and settlement.

Claims (10)

In the case where the member customer satisfies the condition for receiving a specific service, in a customer-specific ticket reservation management and TSS providing system that provides a specific service to the mobile terminal of the member customer, The arrival time of the member customer who reserved the ticket at the departure station is at the first reference time earlier than the departure time of the member train, Check if the departure time of other trains is earlier than the reserved train departure time of the member customer, and whether the departure time is at the second reference time in which a certain spare time exists based on the arrival time. If you determine that you are satisfied, It provides a ticket reservation management and TSS providing system for automatically transmitting a TSS (Time Save Service) service request signal for requesting whether to change the seat of another train of the same fare and the same tier to the mobile terminal possessed by the member customer. Customized ticket booking management and TSS system. According to claim 1, The ticket reservation management and TSS providing system, Providing a ticket reservation application for implementing a ticket reservation to the member customer, and manages the ticket information reserved by the member customer, if the member customer meets the requirements to run a TSS (Time Save Service) service Ticket reservation management server; And Interlocked with the ticket reservation management server, and individually operated to reduce the load on the ticket reservation management server, and transmits a push notification signal to the mobile terminal of the member customer according to the execution command of the TSS (Time Save Service) service. Customer-specific ticket reservation management and TSS providing system comprising a push notification server. According to claim 2, The ticket reservation management server, Member management unit for managing the personal information and login information of the member customer; A reservation ticket manager for managing ticket information reserved by the member customer; A geofence request unit configured to execute a geofence request command to the push notification server in order to track the real time location of the member customer within a predetermined radius when the member customer determines that the geofence setting conditions are met; A TSS condition search unit for searching whether a requirement for providing a TSS service has been satisfied; And And a TSS service provider configured to execute a TSS service command to the push notification server when it is determined that a requirement for providing a TSS (Time Save Service) service is satisfied through execution of the TSS condition search unit. Ticket reservation management and TSS system. The push notification server of claim 3, Transmit a geo fence request signal to a mobile terminal of the member customer according to a geo fence request command of the ticket reservation management server, Customized ticket reservation management and TSS providing system, characterized in that for transmitting the TSS service request signal to the mobile terminal of the member customer according to the TSS service command of the ticket reservation management server. The method of claim 1, The first reference time is set to a time 1 hour to 30 minutes ahead of the departure time of the departure time of the member customer of the member customer, The second reference time is 15 minutes after the departure time of the departure time of the member customer ~ 5 minutes before the departure time of the other trains, customized ticket booking management and TSS providing system.  A first step in which a ticket reservation management server receives the ticket reservation information of a member customer through a mobile terminal possessed by the member customer; If it is determined that the member customer corresponds to the geofence setting condition, in order to track the real-time location of the member customer within a certain radius, the ticket reservation management server executes a geo fence request command as a push notification server. Second step; The push notification server transmits a geo fence setting request signal to a mobile terminal of the member customer according to the geo fence request command; A fourth step of setting a geo fence so that a geo fence function is activated through the mobile terminal of the member customer, and transmitting a geo fence setting signal to the ticket reservation management server; A fifth step of executing the TSS service command to the push notification server when the ticket reservation management server determines that a requirement for providing a TSS (Time Save Service) service to the member customer is satisfied; The push notification server transmits a TSS service request signal to a mobile terminal of the member customer according to the TSS service command; And And a seventh step of accepting the TSS service request through the mobile terminal of the member customer and transmitting a reissued guide signal of the changed ticket to the ticket reservation management server after changing the seat. How to manage your customized ticket booking and provide TSS. The method of claim 6, wherein the requirement of the fifth step is The arrival time of the member customer who reserved the ticket at the departure station is at the first reference time earlier than the departure time of the member customer, Customizable ticket reservation management and TSS, characterized in that the departure time of other trains is faster than the train departure time of the member customer, and is determined by whether or not the second departure time exists at a certain spare time based on the arrival time. How to Provide. According to claim 7, The first reference time is set to a time 1 hour to 30 minutes ahead of the departure time of the departure time of the member customer of the member customer, The second reference time is 15 minutes after the departure time of the departure time of the member customer ~ 5 minutes before the departure time of the other trains, customized ticket booking management and TSS providing method. The method of claim 6, wherein the sixth step of the TSS service request signal, Customer-specific ticket reservation management and TSS providing method characterized in that the pop-up (pop up) is displayed on the mobile terminal screen of the member customer. The method of claim 6, wherein the seat change of the seventh step, A method for managing customized ticket reservations and providing TSS, characterized by allowing changes to seats of the same fare and class.

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