WO2017118150A1 - Call record management system and method for intelligent gateway - Google Patents

Abstract

A call record management system and method for an intelligent gateway, relating to the technical fields of intelligent gateways and communications. The method comprises: an intelligent gateway successfully registers with a gateway management platform; a user successfully registers an account with the gateway management platform by using a mobile terminal, and the mobile terminal and the intelligent gateway are authenticated and bound to each other; the mobile terminal sets parameters of a missed call push policy of the intelligent gateway by using the gateway management platform, and manages call records; the intelligent gateway generates call records comprising accomplished calls and missed calls, and reports the call records to the gateway management platform; the gateway management platform stores the call records in a database by using numbers as indexes, and pushes missed call information in the call records to the mobile terminal; the mobile terminal reminds the user of the missed calls on the intelligent gateway after receiving the information pushed by the gateway management platform. According to the present invention, when an intelligent gateway has missed calls, a mobile terminal informs a user in time, thus preventing the user from missing calls of a residential gateway and reducing limitations to the use of the user.

Description

Intelligent gateway call record management system and method Technical field

The invention relates to the field of intelligent gateways and communication technologies, and in particular to an intelligent gateway call record management system and method.

Background technique

VOIP (Voice over Internet Protocol), which is one of the main services provided by the home gateway, is a technology that focuses on IP telephony and introduces corresponding value-added services; because of its low operating cost and rich and colorful value-added In business and application environments, there are already a large number of users using the service.

However, the VOIP service provided by the smart gateway is a wired telephone, and it is not possible to answer or make calls anytime, anywhere like a mobile phone. Moreover, when the user is not at home, once the call comes in, the user will miss the answer, and can not know in time that there is a missed call, and may miss some important things. The VOIP service will also be restricted by the use of this drawback. Use causes restrictions.

Summary of the invention

Aiming at the defects existing in the prior art, the object of the present invention is to provide a smart gateway call record management system and method, which can remotely manage the call record of the smart gateway through the mobile terminal, and when the smart gateway has missed calls, the mobile terminal is timely Notify the user to avoid the user's missed call from the home gateway and reduce the restrictions on the user's use.

To achieve the above objective, the present invention adopts an intelligent gateway call record management system, which includes an intelligent gateway, a gateway management platform, and a mobile terminal. The smart gateway includes a voice module and a local management module, and the voice module is used to complete the call and the call. Answer the call generation The local management module is configured to initiate registration with the gateway management platform, receive the authentication request of the mobile terminal to the smart gateway, and report the call record to the gateway management platform; the mobile terminal is used to register the account with the gateway management platform, and the smart gateway is The registered account is bound or unbundled, the call record is obtained or deleted from the gateway management platform, the missed call information pushed by the gateway management platform is received, and the user is reminded; the gateway management platform is used to process the registration of the smart gateway, process the registration and login of the client. Receiving the call record reported by the intelligent gateway, saving, and pushing the missed call information to the mobile terminal.

Based on the foregoing technical solution, the mobile terminal includes a user registration module, a gateway binding module, and a call record management module. The user registration module is configured to register an account with the gateway management platform, and the gateway binding module is configured to bind the smart gateway account or The call record management module is configured to acquire or delete the call record from the gateway management platform, receive the missed call information pushed by the gateway management platform, and remind the user; the call record management module is further configured to set the gateway management platform to push the missed call policy. Including the push time period, the missed call that only pushes part of the number, or all missed calls, whether the user needs to repeat the reminder and repeat the interval for the pushed information.

On the basis of the foregoing technical solutions, the gateway management platform includes a gateway registration module, a user management module, and a call record processing module. The gateway registration module is configured to process the registration of the smart gateway, and save the gateway information of successful registration; the user management module is configured to process The client registers and logs in, and saves the information of the user binding gateway; the call record processing module is configured to receive the call record reported by the smart gateway and save, send the missed call information to the mobile terminal, and also receive and process the mobile terminal to set the push. Policy and request to manage call history.

The invention also provides a smart gateway call record management method: S1. The smart gateway registers successfully with the gateway management platform, and the heartbeat interaction between the two is normal; S2. The user successfully registers the account with the gateway management platform through the mobile terminal, and the mobile terminal and the intelligent gateway Authentication and binding; S3. The mobile terminal configures the smart gateway's missed call push policy through the gateway management platform. Parameters, and managing call records; S4. The smart gateway generates a call record including the completed call and the missed call, and reports it to the gateway management platform; S5. The gateway management platform uses the number as an index to save the call record in the database, and The missed call information of the call record is pushed to the mobile terminal; S6. After receiving the information pushed by the gateway management platform, the mobile terminal reminds the user that there is a missed call on the smart gateway.

On the basis of the foregoing technical solution, the detailed step of the S1 is: after the smart gateway is powered on, the gateway management platform sends a registration message carrying the information of the smart gateway device, and the gateway management platform replies with the registration message, and the registration is successful; The fixed period sends a heartbeat to the gateway management platform, and the gateway management platform replies to the heartbeat to ensure that the connection with the intelligent gateway is normal.

On the basis of the above technical solution, the detailed step of the S2 is that the user registers the account with the gateway management platform through the mobile terminal, inputs the user name and password, and after the gateway management platform replies successfully, uses the registered account to log in to the gateway management platform, and The user authentication page of the gateway management platform initiates an authentication request to the smart gateway. After the smart gateway authenticates the request, the mobile terminal carries the smart gateway device information to send a device binding request to the gateway management platform, and the gateway management platform determines that the smart gateway has been managed to the gateway. If the platform is successfully registered and no other users have been bound, the binding is successful.

On the basis of the foregoing technical solution, the detailed step of the S3 is that the mobile terminal requests to acquire the parameter of the configuration of the missed call push policy of the binding gateway through the gateway management platform, and the gateway management platform returns the configured parameters, and the user modifies the parameter. The gateway management platform sends the configuration after receiving the new parameters, and returns the processing result. The mobile terminal obtains the call record that is currently stored in the database by the binding intelligent gateway to the gateway management platform, and presents the call record to the user.

On the basis of the foregoing technical solution, if the user wants to delete the call record, the mobile terminal sends a delete request to the gateway management platform, where the request includes the number of the call record to be deleted. After receiving the request, the gateway management platform deletes the corresponding number of call records in the database.

On the basis of the foregoing technical solution, in the S4, after the user uses the voice service on the smart gateway, the voice module of the smart gateway generates a call record, and the local management module of the smart gateway reports the call record to the gateway management platform.

Based on the foregoing technical solution, the call record includes a phone number, a call time, and a record type of the party with the smart gateway, and the record type further includes an incoming call success record, an outgoing call success record, and a missed call record.

The beneficial effects of the invention are:

1. The intelligent gateway includes a voice module and a local management module. The voice module is used to generate a call record for the completed call and the missed call. Therefore, when the smart gateway has a missed call, the local management module reports the call record to the gateway management platform. The gateway management platform notifies the user in time through the mobile terminal, and the user conveniently queries the telephone number and time of the calling party that calls the intelligent gateway, and promptly responds to the calling party, thereby preventing the user from missing the telephone of the home gateway, thereby reducing unnecessary losses. It also reduces the restrictions imposed by the smart gateway on the user's use.

2. The call record includes a phone number, a call time, and a record type of the party with the smart gateway, and the record type includes an incoming call success record, an outgoing call success record, and a missed call record; the voice module generates a call record and reports the message to the gateway management platform. The user can query the call record obtained on the gateway management platform at any time through the mobile terminal, and can know the historical call record at any time, and can also delete the historical call record.

DRAWINGS

1 is a schematic diagram of a smart gateway call record management system according to an embodiment of the present invention;

2 is a flowchart of a method for managing call record management of an intelligent gateway according to an embodiment of the present invention;

3 is a flowchart of a smart gateway registering with a gateway management platform according to an embodiment of the present invention;

4 is a flowchart of binding a smart gateway to a mobile terminal according to an embodiment of the present invention;

FIG. 5 is a flowchart of configuring a parameter of a missed call push policy and managing a call record of the mobile terminal according to the present invention.

Reference mark:

Intelligent gateway 1, voice module 11, local management module 12;

Gateway management platform 2, gateway registration module 21, user management module 22, call record processing module 23;

The mobile terminal 3, the user registration module 31, the gateway binding module 32, and the call record management module 33.

detailed description

The present invention will be further described in detail below with reference to the accompanying drawings and embodiments.

As shown in FIG. 1, the smart gateway call record management system of the present invention comprises an intelligent gateway 1, a gateway management platform 2 and a mobile terminal 3.

The smart gateway 1 includes a voice module 11 and a local management module 12, and the voice module 11 is configured to generate a call record for the completed call and the missed call after the call. The local management module 12 is configured to initiate registration with the gateway management platform 2, receive an authentication request of the mobile terminal 3 for the smart gateway 1, and report the call record to the gateway management platform 2.

The gateway management platform 2 includes a gateway registration module 21, a user management module 22, and a call record processing module 23. The gateway registration module 21 is configured to process the registration of the smart gateway 1 and save the gateway information of the registration success. The user management module 22 is configured to process the registration and login of the client and save the information of the user binding gateway. The call record processing module 23 is configured to receive the call record reported by the smart gateway 1 and save the missed call information to the mobile terminal 3, and also to receive and process the mobile terminal 3 to set a push policy and manage the call record.

The mobile terminal 3 includes a user registration module 31, a gateway binding module 32, and a call record management module 33. The user registration module 31 is configured to register an account with the gateway management platform 2, and The mobile terminal 3 can only access the gateway management platform 2 by using the account login success. The gateway binding module 32 is configured to bind or unbind the smart gateway account. The call record management module 33 is configured to acquire or delete the call record from the gateway management platform 2, receive the missed call information pushed by the gateway management platform 2, and remind the user; the call record management module 33 is further configured to set the gateway management platform 2 to push the missed call. The policy includes a push time period, a missed call that only pushes part of the number, or all missed calls, and whether the user needs to repeat the reminder and repeat interval for the pushed information.

As shown in FIG. 2, the smart gateway call record management method of the system of the present invention includes the following steps:

S1. The smart gateway 1 successfully registers with the gateway management platform 2, and the heartbeat interaction between the two is normal.

S2. The user successfully registers the account with the gateway management platform 2 through the mobile terminal 3, and the mobile terminal 3 authenticates and binds with the smart gateway 1.

S3. The mobile terminal 3 configures parameters of the missed call push policy of the smart gateway 1 through the gateway management platform 2, and manages the call record.

S4. The smart gateway 1 generates a call record and reports it to the gateway management platform 2. Specifically, after the user uses the voice service on the smart gateway 1, the voice module 11 generates a call record, and the local management module 12 reports the call record to the gateway management platform 2. The call record includes a phone number, a call time, and a record type of the party with the smart gateway, and the record type includes an incoming call success record, an outgoing call success record, and a missed call record.

S5. The gateway management platform 2 indexes the call record in the database by using the number as the index, and pushes the missed call information of the call record to the mobile terminal 3. If it is determined whether the call record is a missed call, if it is not a missed call, it will end directly. Specifically, the missed call information of the call record is determined by the call record management module 33 to set a missed call policy, including a push time period, a missed call that only pushes part of the number, or all missed calls. And whether the user needs to repeat reminders and repeat intervals for the pushed information.

S6. After receiving the information pushed by the gateway management platform 2, the mobile terminal 3 reminds the user that there is a missed call on the smart gateway.

As shown in FIG. 3, the detailed process of registering the smart gateway 1 with the gateway management platform 2 is as follows:

S101. After the smart gateway 1 is powered on, the route between the gateway and the gateway management platform 2 is reachable.

S102. The smart gateway 1 sends a registration message carrying the information of the smart gateway device to the gateway management platform 2, where the smart gateway device information includes a MAC address, an SN, a device model, and the like.

S103. The gateway management platform 2 replies with the registration message, and the registration is successful.

S104. The smart gateway 1 sends a heartbeat to the gateway management platform 2 every fixed period to maintain a connection with the gateway management platform 2.

S105. The gateway management platform 2 replies to the heartbeat to ensure that the connection with the smart gateway 1 is normal.

As shown in FIG. 4, the detailed process of the mobile terminal 3 binding the smart gateway 1 is as follows:

S201. Determine whether the mobile terminal 3 successfully registers the account with the gateway management platform 2, and if yes, go to S204; if not, go to S202.

S202. The user selects a registration button through the mobile terminal 3, inputs a user name and password to be registered, and registers an account with the gateway management platform 2.

S203. The gateway management platform 2 replies with a successful registration.

S204. The user inputs the registered user and password through the mobile terminal 3, and logs in to the gateway management platform 2.

S205. The user selects the device binding function through the mobile terminal 3, and pops up the local user authentication page. On the authentication page, the user name and password of the smart gateway 1 are entered. After the confirmation, the mobile terminal 3 initiates an authentication request to the smart gateway 1.

S206. The smart gateway 1 authenticates the username and password requested by the mobile terminal 3, and the authentication succeeds and returns the smart gateway device information.

S207. The mobile terminal 3 carries the smart gateway device information, and sends a device binding request to the gateway management platform 2.

S208. After the gateway management platform 2 determines that the smart gateway 1 has successfully registered with the gateway management platform 2, and no other users have been bound, the binding is successfully sent back to the mobile terminal 3.

As shown in FIG. 5, in S3, the mobile terminal 3 configures parameters of the missed call push policy and manages the call record process as follows:

S301. The mobile terminal 3 requests, through the gateway management platform 2, the parameter that is configured to bind the missed call push policy of the gateway.

S302. The gateway management platform 2 returns the currently configured parameters.

S303. The user modifies the parameter, and sends it to the gateway management platform 2 after confirmation.

S304. After receiving the new parameters, the gateway management platform 2 saves the configuration and returns the processing result.

S305. The user acquires, by the mobile terminal 3, the call record that the binding intelligent gateway currently saves in the database to the gateway management platform 2.

S306. The gateway management platform 2 returns the call record and presents it to the user through the mobile terminal 3.

S307. If the user wants to delete the call record, the mobile terminal 3 may send a deletion request to the gateway management platform 2, where the request contains the number of the call record to be deleted.

S308. After receiving the request, the gateway management platform 2 deletes the call record of the corresponding number in the database.

The present invention is not limited to the above embodiments, and those skilled in the art can also make several improvements and retouchings without departing from the principles of the present invention. These improvements and retouchings are also considered as protection of the present invention. Within the scope. Not detailed in this manual The description is of the prior art known to those skilled in the art.

Claims (10)

An intelligent gateway call record management system, comprising: an intelligent gateway, a gateway management platform and a mobile terminal, wherein The intelligent gateway includes a voice module and a local management module, and the voice module is configured to generate a call record for the completed call and the missed call, and the local management module is configured to initiate registration with the gateway management platform, receive an authentication request of the mobile terminal for the smart gateway, and The call record is reported to the gateway management platform; The mobile terminal is configured to register an account with the gateway management platform, bind or unbind the smart gateway with the registered account, acquire or delete the call record from the gateway management platform, receive the missed call information pushed by the gateway management platform, and remind the user; The gateway management platform is configured to process the registration of the intelligent gateway, process the registration and login of the client, receive the call record reported by the intelligent gateway, save, and push the missed call information to the mobile terminal. The intelligent gateway call record management system according to claim 1, wherein the mobile terminal comprises a user registration module, a gateway binding module and a call record management module, and the user registration module is configured to register an account with the gateway management platform, and the gateway is bound. The module is configured to bind or unbind the smart gateway account, and the call record management module is configured to acquire or delete the call record from the gateway management platform, receive the missed call information pushed by the gateway management platform, and remind the user; the call record management module is also used to Set the gateway management platform to push the missed call policy, including the push time period, the missed call that only pushes part of the number, or all missed calls, whether the user needs to repeat the reminder and repeat the interval for the pushed information. The intelligent gateway call record management system according to claim 1, wherein the gateway management platform comprises a gateway registration module, a user management module and a call record processing module, and the gateway registration module is configured to process the registration of the smart gateway and save the registration successfully. Gateway information; user management module is used to handle client registration and login, save user binding The information of the gateway is used; the call record processing module is configured to receive and record the call record reported by the smart gateway, and push the missed call information to the mobile terminal, and also receive and process the request of the mobile terminal to set the push policy and manage the call record. A smart gateway call record management method based on the system of claim 1 is characterized in that: S1. The intelligent gateway registers successfully with the gateway management platform, and the heartbeat interaction between the two is normal; S2. The user successfully registers the account with the gateway management platform through the mobile terminal, and the mobile terminal authenticates and binds to the smart gateway; S3. The mobile terminal configures parameters of the missed call push policy of the smart gateway through the gateway management platform, and manages the call record; S4. The smart gateway generates a call record including the completed call and the missed call, and reports the call record to the gateway management platform; S5. The gateway management platform uses the number as an index to store the call record in the database, and pushes the missed call information of the call record to the mobile terminal; S6. After receiving the information pushed by the gateway management platform, the mobile terminal reminds the user that there is a missed call on the smart gateway. The intelligent gateway call record management method according to claim 4, wherein the detailed step of the S1 is: after the smart gateway is powered on, sending a registration message carrying the information of the smart gateway device to the gateway management platform, and the gateway management platform replies The registration message is successful, and the smart gateway sends a heartbeat to the gateway management platform every fixed period. The gateway management platform replies to the heartbeat to ensure that the connection with the intelligent gateway is normal. The intelligent gateway call record management method according to claim 4, wherein the detailed step of the S2 is that the user registers the account with the gateway management platform through the mobile terminal, inputs the user name and password, and after the gateway management platform replies successfully, Log in to the gateway management platform using the registered account and smarter on the user authentication page of the gateway management platform. After the smart gateway authenticates the request, the mobile terminal sends the device binding request to the gateway management platform, and the gateway management platform determines that the smart gateway has successfully registered with the gateway management platform, and no other user binds. If it is, then the binding is successful. The intelligent gateway call record management method according to claim 4, wherein the detailed step of the S3 is that the mobile terminal requests, by using the gateway management platform, the parameter of the binding gateway missed call push policy configuration, and the gateway management platform returns. The configured parameters are modified by the user and sent to the gateway management platform. After receiving the new parameters, the gateway management platform saves the configuration and returns the processing result. The mobile terminal obtains the binding intelligent gateway from the gateway management platform and currently saves it in the database. Call history and presented to the user. The intelligent gateway call record management method according to claim 7, wherein if the user wants to delete the call record, the mobile terminal sends a delete request to the gateway management platform, where the request includes the number of the call record to be deleted, and the gateway management platform receives Delete the corresponding number of call records in the database after the request. The intelligent gateway call record management method according to claim 4, wherein in the S4, after the user uses the voice service on the smart gateway, the voice module of the smart gateway generates a call record, and the local management module of the smart gateway sends the call. The records are reported to the gateway management platform. The intelligent gateway call record management method according to claim 9, wherein the call record comprises a phone number, a call time and a record type of the party with the smart gateway, and the record type further includes an incoming call success record and an outgoing call success record. And missed call records.

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