WO2017114202A1 - Locker operating method, and information sending method, apparatus and system - Google Patents

Abstract

A locker operating method and a locker operating apparatus, used for solving the problems of low efficiency and the requirement for users to execute complicated operations in self-service locker operating methods. The method comprises: a user terminal acquires a locker operating command (11); and, in response to the locker operating command, sending to a locker with a communication function a locker operating notification used for instructing the locker to execute an operation (12).

Description

Storage cabinet operating method, information transmitting method, device and system Technical field

The present application relates to the field of computer technology, and in particular, to a storage cabinet operating method, an information transmitting method, device, and system.

Background technique

At present, with the continuous innovation of Internet technology, online shopping has become more and more popular. After users select and purchase the goods they need on the Internet, Internet merchants send the products purchased by users to the users through express delivery.

In real life, the following situations often occur: when the courier delivers the product purchased by the user to the delivery address specified by the user (for example, the address where the user lives or the address of the user's work unit), the user may not be specified for personal reasons. The delivery address, so that the goods cannot be signed.

In view of the above situation, the prior art provides a self-reporting cabinet (or a locker), and when the user cannot sign the goods, the receiving method of the self-receiving cabinet can be selected. When adopting this method, the courier will send the user's goods to the self-reporting cabinet, and the receiving user can follow the notification to arrive at the position of the self-reporting cabinet, and open the self-receiving cabinet through a series of operations to obtain the goods in the self-recovering cabinet.

According to the prior art, the user of the receiving party first performs a series of operations to trigger the opening of the self-receiving cabinet before extracting the goods from the cabinet. The specific triggering mode is: the user inputs the authentication information to the embedded control terminal installed in the cabinet by using the information input device of the self-reporting cabinet, and after the authentication information is confirmed, the embedded control terminal opens the self-reporting cabinet. For example, the user inputs each symbol included in the authentication password as the authentication information to the terminal through the external keyboard of the embedded control terminal, thereby triggering the opening of the counter; or, the user can take out the mobile phone to find and display the authentication information. The two-dimensional code is then scanned by the two-dimensional code scanning device set on the cabinet to trigger the opening of the cabinet.

The above-mentioned self-removing cabinet opening method has the drawback that it requires the user to perform cumbersome operations and has low efficiency.

Summary of the invention

The embodiment of the present invention provides a method for operating a locker to solve the problem that the user operates the cumbersome operation and the efficiency is low.

The embodiment of the present application further provides a storage cabinet operating device, which solves the problem that the user operates the cumbersome operation and has low efficiency by using the self-receiving operation mode in the prior art.

The embodiment of the present application further provides an information sending method and apparatus, and a locker operating system.

The embodiments of the present application adopt the following technical solutions:

A method of operating a locker, comprising:

The user terminal obtains a locker operation command; in response to the locker operation instruction, transmits a locker operation notification for instructing the locker to perform an operation to the locker having the communication function.

A method for transmitting information, including:

The user terminal obtains the inbound item information; wherein the inbound item information includes at least: the locker information and the user identifier; and the inbound item information is uploaded to the server.

A method of operating a locker, comprising:

The server receives a locker operation request sent by the user terminal; in response to the locker operation request, sends a locker operation notification to the locker.

A method of operating a locker, comprising:

The locker receives a locker operation notification sent by the user terminal; in response to the locker operation notification, performs a predetermined operation.

A locker operating system comprising:

a first user terminal, configured to obtain a locker operation instruction, send a locker operation request to the server in response to the locker operation instruction, and a server, configured to receive a locker operation request sent by the first user terminal; Transmitting a locker operation notification to the locker in response to the locker operation request; a locker for receiving the locker operation notification; performing a reservation in response to the locker operation notification operating.

A locker operating device comprising:

An operation instruction acquisition unit, configured to obtain a locker operation instruction, and an operation instruction sending unit, configured to send, to the locker with communication function, a store for instructing the locker to perform an operation in response to the locker operation instruction Cabinet operation notice.

An information sending device includes:

The information obtaining unit is configured to obtain the inbound item information, wherein the inbound item information includes at least: the locker information and the user identifier; and the information uploading unit is configured to upload the inbound item information to the server.

A locker operating device comprising:

An operation request receiving unit, configured to receive a locker operation request sent by the user terminal; and an operation notification sending unit, configured to send a locker operation notification to the locker in response to the locker operation request.

A locker operating device comprising:

The operation notification receiving unit is configured to receive a locker operation notification sent by the user terminal, and the operation execution unit is configured to perform a predetermined operation in response to the locker operation notification.

The above at least one technical solution adopted by the embodiment of the present application can achieve the following beneficial effects:

With the technical solution provided by the embodiment of the present application, when using the locker, the user can control the locker door to perform such as opening through a user terminal (such as a mobile phone) by sending a notification of the locker operation to the locker. Or the operation of shutting down, without requiring the user to perform the cumbersome operations in the prior art, thereby improving the operational efficiency of the locker.

DRAWINGS

The drawings described herein are intended to provide a further understanding of the present application, and are intended to be a part of this application. In the drawing:

1 is a schematic flowchart of a method for operating a locker according to an embodiment of the present application;

2 is a schematic flowchart of a method for operating a locker according to an embodiment of the present application;

FIG. 3 is a schematic diagram of an application operation interface according to an embodiment of the present application;

FIG. 4 is a schematic diagram of an application operation interface according to an embodiment of the present application;

FIG. 5 is a schematic diagram of an application operation interface according to an embodiment of the present application;

FIG. 6 is a schematic diagram of an application operation interface according to an embodiment of the present application;

FIG. 7 is a schematic diagram of an application operation interface according to an embodiment of the present application;

FIG. 8 is a schematic diagram of an application operation interface according to an embodiment of the present application;

FIG. 9 is a schematic diagram of an application operation interface according to an embodiment of the present application;

FIG. 10 is a schematic flowchart of a method for operating a locker according to an embodiment of the present application;

FIG. 11 is a schematic structural diagram of a locker operating device according to an embodiment of the present application;

FIG. 12 is a schematic structural diagram of an information sending apparatus according to an embodiment of the present disclosure;

FIG. 13 is a schematic structural diagram of a locker operating device according to an embodiment of the present application;

FIG. 14 is a schematic structural diagram of a locker operating device according to an embodiment of the present application.

detailed description

The technical solutions of the present application will be clearly and completely described in the following with reference to the specific embodiments of the present application and the corresponding drawings. It is apparent that the described embodiments are only a part of the embodiments of the present application, and not all of them. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments of the present application without departing from the inventive scope are the scope of the present application.

The technical solutions provided by the embodiments of the present application are described in detail below with reference to the accompanying drawings.

Example 1

The embodiment of the present invention provides a method for operating a locker to solve the problem that the user operates the cumbersome operation and the efficiency is low.

The execution body of the locker operating method provided by the embodiment of the present application may be a user terminal, for example, a user terminal of a delivery party, a user terminal of a receiving party, and the like. The executor of the present invention is not limited to the present application. For the convenience of description, the embodiments of the present application are described by taking the user terminal whose execution subject is the receiving party as an example. The specific flow chart of the method is shown in Figure 1, mainly including The following steps:

Step 11, the user terminal obtains a locker operation instruction;

The user terminal may be a mobile phone, a personal computer or a tablet computer used by the user.

Generally, the user can input the locker operation instruction through the locker operation instruction input interface provided by the application (Application, APP) installed on the user terminal. The APP may be produced by a courier company, or may be produced by an internet e-commerce company, or may be produced by a third party self-removing cabinet manufacturer. The locker operation command input interface may be, for example, an operable button displayed on the interface.

It should be noted that, after the item enters the locker, in order to enable the user to know that the item has entered the locker, in an embodiment, the method provided by the embodiment of the present application may further include: receiving the item into the storage. Notice.

Generally, the received item storage notification may be displayed on the user terminal in the form of a message pop-up window. In order to allow the user to timely view the receipt of the inbound item notification, the user terminal may vibrate when receiving the item storage notification. Ring to remind the user to receive the item storage notification.

For example, taking the user terminal as the mobile phone as an example, when the mobile phone receives the notification of the goods storage, the mobile phone will vibrate, and a message prompt box is popped up on the display interface of the mobile phone to prompt the user to receive the notification of the goods storage.

In order to facilitate the user to quickly trigger the locker operation instruction, in an embodiment, after the user terminal receives the item storage notification, the method may further include: displaying, by the user terminal, a display interface including a button (hereinafter referred to as the first Displaying the interface); the user terminal obtaining the locker operation instruction, comprising: the user terminal receiving the locker operation instruction triggered by operating the button displayed on the first display interface. The manner in which the user triggers the locker operation command by triggering the button may be referred to as “one-button operation” in the embodiment of the present application.

The locker operation instruction may include, for example, an instruction for triggering the user terminal to instruct the locker to be turned on, an instruction to trigger the user terminal to instruct the locker to close, and an instruction to trigger the user terminal to instruct the locker to issue an alarm. At least one instruction in the class.

It should be noted that in order to enable the user to notify through the received inbound item, Viewing the information about the inbound item, the item storage notification may include the information to be displayed, and after the item storage notification is obtained, the method may further include: the user terminal displaying the display interface including the information to be displayed ( Later called the second display interface). The information to be displayed may include at least one of the following:

Information about lockers; information about inbound items.

The information about the locker may include at least one of information such as location information of the locker and manufacturer information of the locker. The related information of the inward storage item may include, for example, an order number of the inbound item, a name of the consignee of the inward item, a mobile phone number of the consignee of the inward item, and a mobile phone number of the delivery person of the inward item, and the like. At least one of the information.

The first display interface of the user terminal and the second display interface of the user terminal may be the same display interface, or may be different display interfaces.

It should be noted that, in order to facilitate the user to reach the location where the locker is located, in an embodiment, the method provided by the present application further includes: acquiring, by the user terminal, location information of the locker; The location information of the cabinet prompts information about the path to the location of the locker.

For example, after obtaining the location information of the locker, the user terminal determines the current location information of the user terminal based on the location function of the user terminal, and performs navigation according to the obtained location information of the locker and the current location information of the user terminal. So that the user can go to the location where the locker is located.

Step 12: The user terminal sends a locker operation notification for instructing the locker to perform an operation to the locker with communication function in response to the locker operation instruction.

Wherein, the locker may be provided by a courier company, or may be produced by an internet e-commerce company, or may be produced by a third-party manufacturer. And the storage cabinet has a communication function, that is, the storage cabinet can receive information sent by the user terminal or the server through wifi, Bluetooth or other communication manner, and the storage cabinet can also adopt the communication method to the user. The terminal or server sends the information.

In one embodiment, the storage cabinet operation request is sent to the storage cabinet having the communication function, which may include, but is not limited to, the following two methods:

Mode 1: The user terminal sends a locker operation request to the server to trigger the server to send a locker operation notification to the locker.

For example, taking the user terminal as the mobile phone as an example, the user triggers the locker opening instruction by clicking the control button on the APP installed on the mobile phone, and the mobile phone sends a locker opening request to the server according to the instruction, so that the server is facing the storage. The cabinet sends a locker opening notice.

In the embodiment of the present application, the locker operation request may include an identifier of the locker, so that the server can send a locker operation notification to the corresponding locker according to the identifier; or the locker The operation request may also include information that has a mapping relationship with the locker, such as a user identifier or an item identifier, etc., so that the server according to the information, and the mapping relationship between the information stored in the server and the locker, to the corresponding storage The cabinet sends notifications of locker operations.

Mode 2: The user terminal sends a locker operation notification to the locker based on the connection established between the user terminal and the locker.

For example, taking the user terminal as the user's mobile phone as an example, the user triggers the locker opening instruction by clicking the control button on the APP installed on the mobile phone, and the mobile phone can connect to the locker according to the connection established with the locker. Send locker operation notice.

The notification of operation of the locker for instructing the locker to perform an operation includes at least one of: a locker operation notification for instructing the locker to open the cabinet door; and indicating that the locker closes the cabinet door Locker operation notice; notification of locker operation to instruct the locker to issue an alarm.

For example, assuming that step 11 and step 12 are performed, the user terminal acquires a locker open operation command, and in response to the locker open operation command, the user terminal sends a lock to the locker to instruct the locker to perform the open operation. The locker operation notification, the locker can open the locker door according to the received locker operation notice.

In order to avoid the problem that the stored items in the locker are lost due to the non-user operating the locker, in one embodiment, the locker operation notification for indicating the locker performing the operation includes opening the storage. When the locker operation notification of the cabinet door is notified, the locker operation notification includes user information, so that the locker determines that the user information is sent by the server after receiving the notification of the locker operation After the item information of the locker is matched, the opening of the locker door operation is performed.

The user information, for example, may be a user's mobile phone number (or user account), etc., may represent information of the user's identity; the information sent by the server to the locker includes the courier storing the item in the locker When entering the relevant information of the recipient user, such as the recipient's mobile phone number (or the recipient's user account, etc.; then when the locker receives the notification of the locker operation sent by the user terminal, The locker can determine whether the locker can perform the open storage by judging whether the user information in the locker operation notice and the item information sent by the server match the information of the receiver user. Cabinet door operation.

It should be noted that, in order to prevent the user from opening the locker due to the wrong operation before the locker is reached, the item in the user locker may be lost. In an embodiment, the embodiment of the present application provides The method includes transmitting an authentication request including verification information to a server in response to a locker operation instruction. If the server verifies the verification information, the server sends a locker operation notification to the locker.

In another embodiment, the verification information may be included in a locker operation request sent by the user terminal to the server. If the server verifies the verification information, the server sends a locker operation notification to the locker.

Generally, when the server fails to verify the verification information, the user terminal may send a notification, in response to the notification, the user terminal may display a corresponding prompt message, such as a prompt message indicating that the verification information fails, please re-verify.

In the embodiment of the present application, the verification information may be obtained by the user by scanning a two-dimensional code on the locker. The two-dimensional code may include information about the locker as the verification information, such as the location information of the locker (for example, located in the XX building of XX Street, XX Street), and the unique identifier of the locker. And at least one of the information of the manufacturer of the locker.

The verification information may also be location information of the user terminal acquired by the user terminal. For example, the user terminal may obtain information about the current location of the user terminal based on the positioning function of the user terminal, such as the location coordinates of the current location of the user terminal, or the current location of the user terminal XX XX in response to the lock operation instruction of the user terminal. Community XX building, and so on. The user terminal sends the location information to the server, so that the server can search for the item information including the user information in the saved item information according to the user information (eg, the user's mobile phone number) included in the verification information, and Determining the locker corresponding to the item information as the user terminal pair The storage cabinet, and then the position information of the storage cabinet is obtained from the stored position information of each storage cabinet, and compared with the position information of the user terminal, and the position information of the user terminal and the position of the locker are determined. Whether the information matches (for example, whether the location information is the same or whether the deviation of the location information is within a predetermined deviation range), and if the judgment is matched, the verification is passed, thereby transmitting a locker operation notification to the locker; If the verification does not pass, the server may send the message “Authentication failed, please try again” to the receiver user terminal, and the process ends. In this way, it can be ensured that the user notifies the locker to perform the operation after proving that it has arrived around the locker, thereby preventing the user from opening the locker due to wrong operation before reaching the locker, thereby causing the locker The situation in which the item is lost.

In addition, the manner in which the server used in the embodiment of the present application sends the locker operation notification to the locker after the verification information is verified, can also be used to avoid the item security problem faced by the user. To avoid this problem, the verification information may be some private information, such as at least one of a user's ID, a user's biometrics (such as a fingerprint feature, a voiceprint feature or a palm print feature), and a user password.

The execution body of the above method is generally a user terminal used by the receiving party. Accordingly, the following is an example of a user terminal provided by the execution party using the same as the above-mentioned method. . Specifically, the information sending method includes the following two steps:

Step a: The user terminal acquires the inbound item information; wherein the inbound item information includes at least: a locker information and a user identifier (a user identifier of the consignee);

Step b: The user terminal uploads the inbound item information to the server.

It should be noted that, in order to improve the efficiency of the delivery user to input the inbound item information through the user terminal, in one embodiment, the inbound item information may be obtained by one of the following three methods, including:

Method 1: By scanning the QR code, the information about the locker where the inbound item is located is obtained.

The storage cabinet information may include: a location of the locker and a manufacturer of the locker, and the like.

For example, the delivery party can use a mobile phone to scan the QR code on the locker to obtain Locker information for the locker. Wherein, the two-dimensional code includes the storage cabinet information.

It should be noted that the locker information can also be obtained by inputting the unique number of the locker. In an embodiment, the storage cabinet provided by the embodiment of the present application can display the two-dimensional code of the locker and the unique number of the locker on the cabinet, so that the user can scan or input the code through the two-dimensional code. The unique numbering of the cabinet allows the user terminal to obtain locker information.

Method 2: Obtain the express delivery number of the inbound item by scanning the barcode.

For example, the courier can scan the barcode on the parcel indicating the courier number through the mobile phone to obtain the courier number. Alternatively, the user can manually enter the courier number on the parcel by means of key input.

It should be noted that, on the server, the mapping relationship between the delivery order number of the inbound item and the consignee name, the consignee's phone, and the delivery party's phone can be saved, so that the server queries according to the courier number sent by the user terminal. The name of the consignee of the inbound item, the recipient's phone number, and the delivery party's phone number.

Method 3: Get the time when the inbound items enter the locker by means of button operation.

The delivery party user can input the time when the item is stored into the user terminal by means of key input; the user terminal can also receive the storage after the receiving party user inputs the locker operation instruction through the APP installed on the user terminal. The system time after the cabinet operation command is saved, and the saved system time is taken as the time when the item is stored.

Hereinafter, an execution subject is taken as a server, and a storage cabinet operation method provided by the same inventive concept as the above method is explained. Specifically, the storage cabinet operating method includes the following steps:

Step A: The server receives a lock operation request sent by the user terminal;

Step B: The server sends a locker operation instruction to the locker in response to the locker operation request.

It should be noted that the storage cabinet operation request received by the server may be sent by the user terminal used by the delivery party, or may be sent by the user terminal used by the receiving party.

It should also be noted that, in order to ensure the security of the items in the locker, the server may verify the verification information after receiving the lock operation request sent by the user terminal. Specific The process includes: obtaining, by the server, verification information sent by the user terminal; and after verifying the verification information, sending a locker operation notification to the locker.

The verification information obtained by the server can be obtained in one of two ways:

Mode a: obtaining verification information from a locker operation request sent by the user terminal.

Mode b: obtaining authentication information from the identity verification request sent by the user terminal.

The following is an example of how the server obtains the verification by taking the "storage information 1" obtained by the two-dimensional code on the locker scanned by the user terminal scanned by the user terminal used in the "inbound goods information" as an example. Information is verified:

After obtaining the information of the inbound items including the courier number and the "locker information 1", the server saves the courier number and "locker information 1" and establishes a mapping relationship between the two, and in addition, the server receives the goods. The user terminal used by the party sends a notification of the inbound item containing the courier number;

When the user terminal used by the receiving party obtains "Locker Information 2" by scanning the QR code on the locker, the "Locker Information 2" and the delivery note number included in the inbound item notification are carried in the store. The cabinet operation instruction is sent to the server;

The server obtains the express delivery number in the locker operation instruction, and obtains the "storage lock information 1" mapped to the express delivery order number according to the established mapping relationship between the express delivery order number and the "locker information 1". ;

The server compares whether the "storage cabinet information 2" in the locker operation instruction is the same as the "storage locker information 1" acquired according to the mapping relationship; if the same, the verification passes, thereby transmitting the storage to the locker Cabinet operation notification; if it is not the same, the verification fails, the server can send the message “Authentication failed, please try again” to the receiver user terminal, and the process ends.

It should be noted that the verification information may further include location information of the user terminal. For example, the user terminal may obtain information about the current location of the user terminal based on the positioning function of the user terminal in response to the locker operation instruction. For example, the location coordinates of the user terminal currently located, or the XX street XX cell XX building where the user terminal is currently located, and the like. The user terminal sends the location information to the server, and the server may search for the locker item information including the user information in the saved locker item information according to the user information included in the verification information, and the item is The locker corresponding to the information is determined as the locker corresponding to the user terminal, and further Obtaining the location information of the locker, and comparing with the location information of the user terminal, determining whether the location information of the user terminal matches the location information of the locker (for example, may include whether the location information is the same or the deviation of the location information If it is within the predetermined deviation range, if the judgment is matched, the verification is passed, and the locker operation notification is sent to the locker; if the judgment is not matched, the verification fails, and the server can send the message to the receiver user terminal. The verification failed, please try again and end the process. In this way, it can be ensured that the user notifies the locker to perform the operation after proving that it has arrived around the locker, thereby preventing the user from opening the locker due to wrong operation before reaching the locker, thereby causing the locker The situation in which the item is lost.

Hereinafter, a storage cabinet operating method provided by the same invention concept as the above method will be described by taking the execution main body as a locker as an example. Specifically, the storage cabinet operating method includes the following two steps:

Step 1: Receive notification of locker operation;

Step 2: Performing a predetermined operation in response to the locker operation notification.

It should be noted that, in the embodiment of the present application, different storage cabinets may also have their own communication devices and processors. Alternatively, different lockers may constitute a collection of lockers, and each locker in the set of lockers may be uniformly controlled and operated by the same processor, and each locker may share the same communication device.

Among them, the locker can receive the locker operation notice in one of two ways, including:

Mode a: The locker receives a notification of the locker operation sent by the user terminal based on the connection established between the user terminal and the locker.

Mode b: The locker receives notification of the locker operation sent by the server.

It should be noted that the notification of the operation of the locker received by the locker may include the following three types:

Notice A: Notification of locker operation for instructing the locker to open the door.

Then, the locker can perform the operation of opening the locker door according to the received notification of the locker operation for instructing the locker to open the door.

It should be noted that the operation of opening the locker door can be controlled by the processor of the locker, or the operation of opening the locker door can be controlled by the embedded control terminal of the locker.

Notice B: Notification of locker operation for instructing the locker to close the door.

The locker can perform the operation of closing the locker door according to the received notification of the locker operation for instructing the locker to close the door.

Notification C: Notice of locker operation for instructing the locker to issue an alarm.

The locker can perform a warning operation according to the received locker operation notification for instructing the locker to issue an alarm.

Generally, in actual use, the following scenarios may occur:

For example, suppose that a plurality of users simultaneously come to the locker set described above to perform a picking operation, and multiple users perform steps 11 and 12 through the mobile phone, and send the locker cabinet to the locker set. The operation notice of the door, at this time, the locker collection will open the doors of the plurality of lockers according to the plurality of open locker operation notifications received, in which case the user may not know which open storage In the cabinet, you store your own goods.

In order to solve the above problem, in an embodiment, the processor of the storage cabinet set provided in the embodiment of the present application may notify the user according to the received locker operation notification to notify the user of the locked locker cell. User Info.

For example, suppose that User A, User B, and User C go to the locker to pick up the goods at the same time, and assume that User A's goods are stored in the locker cell 1, and User B's goods are stored in the locker cell 2, the user The cargo of C is stored in the locker cell 3. After User A, User B, and User C respectively send notifications to the locker via the mobile phone to instruct the locker to open the door, the locker can send the following three items through the voice device (eg, audio). Voice broadcast: "Please user A to pick up the goods in the locker cell 1", "Please user B to pick up the goods in the locker cell 2" and "Please user C to pick up the locker cell 3" The goods, so that the user can find the corresponding locker cell according to the broadcast content, and extract the goods; or send the information to the user's mobile phone separately, wherein the information received by the user A's mobile phone is "please go to the storage "The goods are picked up in the cell 1", the information received by the user B's mobile phone is "Please pick up the goods in the locker cell 2", and the information received by the user C's mobile phone is "Please go to the locker cell 3 Extracting goods".

It should be noted that when the user passes the user terminal, the operation locker is opened and the item is placed. After entering the locker, the user may forget to close the locker door, which may result in the loss of items in the user locker. In order to avoid the above problems, in one embodiment, the locker provided by the embodiment of the present application can automatically close the locker door, and specifically includes: after the locker is opened, the locker is opened. , performs the operation of closing the locker door after the specified event occurs. The specified event may be, for example, a start time of the locker door, and after the set time length, the locker detects that the door is not closed. For example, a detecting device for transmitting the state of the door (opened or closed state) may be provided near the door of the cabinet, so that the information sent by the detecting device can be used to determine whether the door is opened or closed. If the locker door is not closed, the locker will automatically be notified when the locker does not detect the lock operation notice sent by the user to the locker within the set length of time after the lock is opened. Close the locker door.

For example, suppose the locker is automatically closed for 2 minutes. If the user puts the goods in the locker, the locker door is not closed. When the locker does not detect the user within two minutes. The locker operation notification sent to the locker will automatically close the door. This avoids the loss of items in the locker because the user forgets to close the door.

It should be noted that the locker provided by the embodiment of the present application may also send a reminder notification to the user who uses the locker when the locker door is not closed, and receive the user to send through the user terminal. The locker operation notification for instructing the locker to close the door, in response to the locker operation notice, closing the locker door.

For example, suppose that when the cabinet door of the locker is not closed and the locker does not detect the locker operation notice sent by the user to the locker within two minutes, the locker will use the user to the locker. Send a locker security reminder (for example, it can be "The door of your locker A has not been closed, in order to avoid the loss of items in your locker, please close the locker door through the mobile APP"). After receiving the notification, the user can notify the locker of the operation of closing the locker door through the APP on the mobile phone, and after receiving the notification, the locker closes the store in response to the lock operation notice. Cabinet door.

Through the storage cabinet provided in Embodiment 1 of the present application, when the storage cabinet is used, the user can control the execution of the storage cabinet door by sending a notification of the operation of the storage cabinet to the storage cabinet through a user terminal (such as a mobile phone). Operations such as opening or closing do not require the user to perform cumbersome operations in the prior art, thereby improving the operational efficiency of the locker.

Example 2

The embodiment of the present application describes an application manner of the storage cabinet operating method provided in Embodiment 1 in actual life.

Specifically, the embodiment of the present application provides a storage cabinet operating method for solving the problem of low efficiency when depositing or taking out a package using an existing self-removing cabinet. The specific flow chart of the method is shown in FIG. 2, and mainly includes the following steps:

Step 21: The courier enters the self-reporting information and the order information through the user terminal;

The user terminal may be, for example, a courier's mobile phone or a tablet computer. The self-reporting cabinet may be provided by a courier company, or may be produced by an internet e-commerce company, or may be produced by a third-party manufacturer.

For example, the courier uses the mobile phone to enter the self-report information and the order number as an example. The courier opens the app on the phone and selects the option to save the car. At this time, the app displays the interface as shown in Figure 3. The courier can scan the button by clicking the QR code and the phone is on the counter. The QR code is scanned to obtain the information of the self-reporting cabinet according to the two-dimensional code (for example, the specific location information of the self-reporting cabinet); the courier scans the barcode on the parcel by clicking the barcode scanning button and using the mobile phone Thus, according to the barcode, the order number of the package is obtained. In addition, the courier can also manually input the number on the self-reporting cabinet to obtain the information of the self-reporting cabinet by manual input; and manually input the courier number on the parcel by manual input to obtain the package order. information. Upload the self-receiving information and order number obtained above to the server.

It should be noted that the APP may generally be an APP provided by a manufacturer of the cabinet. If the self-reporting cabinet and the APP are provided by an Internet e-commerce company, the Internet may be accessed through the server of the APP. The data of the e-commerce company and the courier company that has established a cooperative relationship with the Internet e-commerce company is shared, and the information of the courier company providing the postal service, the information of the internet e-commerce, and the information of the user who purchased the parcel can be obtained through the app.

Step 22: The courier inputs an instruction for instructing the opening of the cabinet through the user terminal, opens the self-reporting cabinet, and puts the parcel into the self-reporting cabinet;

After the courier passes the step 21, after completing the information entry, the courier clicks the "open the door" button as shown in FIG. 3, the app will display the content as shown in FIG. 4, if the courier clicks the "open the door" button The door of the self-reporting cabinet is normally opened, and the courier can click the "opened door" button on the figure 4, and put the package of the desired mail into the self-reporting cabinet, and close the door of the self-lifting cabinet. If the door of the self-reporting cabinet is not opened normally after the courier clicks the "open door" button, the courier can click the "door not open" button on Figure 4, and the APP will display as shown in Figure 3. The interface, the courier needs to re-enter the information from the counter and the order number. If the courier clicks the "next" button, the app will display the interface as shown in Figure 3, and can receive the courier information and the order number newly entered by the courier.

Step 23: The receiving user receives the package logistics update notification, and arrives at the designated self-reporting cabinet according to the package logistics update notification;

It should be noted that the package logistics update notification includes the “self-reporting information” and the “order information” that the courier enters through the execution of step 21 and uploads to the server. After the courier performs step 22 and selects “opened door”, the server determines the receiving user according to the “shipper information” in the “order information”, and will include the above “self-reporting information” and “order information”. The logistics update notification is sent to the recipient user terminal (for example, it can be a mobile phone). The designated APP is also installed on the receiving user terminal.

After receiving the package logistics update notification, the receiver user starts the APP. At this time, the APP displays the interface as shown in FIG. 5, and the receiver user clicks to view the self-reporting button, and through the interface shown in FIG. View the information of the self-reporting cabinet and reach the location of the self-reporting cabinet according to the position information of the self-reporting cabinet in the information of the self-reporting cabinet.

Step 24: The receiving user opens the self-reporting cabinet by clicking the button on the display interface of the receiving user terminal, and takes out the parcel.

For example, the receiving user can trigger the receiving party user terminal to display the two-dimensional code scanning interface as shown in FIG. 7 by clicking on the “sweeping and opening door” button on the interface of the receiving party user terminal as shown in FIG. 6 .

The receiver user scans the QR code displayed on the cabinet through the receiver user terminal to determine that the receiver user has arrived near the cabinet.

When it is determined that the recipient user has arrived near the cabinet, the APP will display as shown in Figure 8. In the interface shown, the prompt information is successfully matched, and then the self-lifting cabinet is opened, and the goods in the self-reporting cabinet are taken out.

When the recipient's identity confirmation fails, the APP will display the interface shown in Figure 9, prompting the recipient to find the wrong counter.

The above flow can be expressed by the flow shown in FIG.

At present, the existing self-reporting cabinet, before the courier opens the self-lifting cabinet to put the goods, the courier needs to input the order number of the goods, the name of the receiving party, and the receiving device through the input device (such as the keyboard) provided by the self-reporting cabinet. The cargo phone number, courier phone number and self-report number, etc., all of which require the courier to input through the external keyboard, the process is very cumbersome and takes a lot of time. In the self-reporting cabinet provided by the embodiment of the present application, when the courier needs to open the self-receiving cabinet to put the goods, the courier only needs to use the mobile phone to scan the express delivery number of the goods, and the order number and the receiving party of the goods can be obtained. The name and the recipient's mobile phone number, and other information, and the QR code displayed on the counter by the mobile phone can be scanned to obtain the information from the cabinet, without the courier inputting the above information through the external keyboard. Reduce the time required to deposit goods into the cabinet.

It should be noted that in order to ensure the normal use of the self-reclaiming cabinet, it is necessary to regularly maintain the self-removing cabinet, and the existing self-removing cabinet needs to be equipped with a scanning code device, an interactive screen and an external keyboard, and the procurement of these devices and Maintenance costs are high. Since the self-reporting cabinet provided by the embodiment of the present application is input by the user terminal, all the operation instructions are not required to be installed, that is, the cost required for maintenance of the self-reclaiming cabinet is reduced.

It should also be noted that, in the existing self-reporting cabinet, when the user picks up the goods by using the self-reporting cabinet, it is necessary to input each symbol included in the authentication password to the self-receiving cabinet through the external keyboard, thereby starting from the opening of the cabinet. The process is cumbersome and takes a lot of time. With the self-reporting cabinet provided by the embodiment of the present application, when the user wants to open the pick-up counter, the user only needs to open the APP on the user terminal (eg, mobile phone), and click the corresponding button on the APP to open the corresponding The self-reporting cabinet thus reduces the time taken to remove items from the self-removing cabinet.

At present, the existing authentication password of the self-reporting cabinet is generally sent by the short message to the recipient user. This may cause the user to delete the short message by mistake. When the short message with the authentication password is deleted by mistake, the user can only contact. The way of courier company customer service to solve the problem of picking up the goods, the process of solving the problem by contacting customer service is more cumbersome and less efficient. The self-reporting cabinet provided by the embodiment of the present application controls the one-button opening by using the APP installed on the user terminal, and there is no authentication password. Therefore, there is no problem of password loss. Even if the APP on the user terminal is deleted, the user only needs to re-download and install the APP, and log in to his account, and then re-open the door through the APP.

It should also be noted that, through the existing self-reporting cabinet, when the courier puts the goods into the self-reporting cabinet, even if the user does not pick up the goods from the self-reporting cabinet, the user's process will indicate that the user has signed the receipt. In this case, it may cause unnecessary economic loss to the user. In the self-reporting cabinet provided by the embodiment of the present application, since the data of the courier company, the network e-commerce company and the user are integrated through the server, the courier sends the goods to the self-reporting cabinet, and the server notifies the customer and the internet e-commerce. At this time, the status of the goods is waiting for the user to pick up in the self-reporting cabinet, and the customer and the Internet e-commerce are not notified of the goods to be signed, so that the user and the Internet e-commerce can more accurately understand the state of the goods. .

Through the self-reporting cabinet provided in Embodiment 2 of the present application, when the self-reporting cabinet is used, the user can directly send an operation instruction to the self-receiving cabinet through the user terminal (such as a mobile phone), thereby controlling the opening or closing of the self-lifting cabinet door. The user does not need to directly operate the cabinet, thereby improving the efficiency of depositing and removing the goods.

Example 3

The embodiment of the present invention provides a storage cabinet operating device, which solves the problem that the user needs to perform cumbersome operations when the package extraction is performed by the prior art, and the efficiency is low. A schematic structural diagram of the apparatus is as shown in FIG. 11, and includes an operation instruction acquisition unit 31 and an operation instruction transmission unit 32.

The operation instruction acquiring unit 31 is configured to obtain a locker operation instruction by the user terminal;

The operation instruction transmitting unit 32 is configured to, in response to the locker operation instruction, send a locker operation notification for instructing the locker to perform an operation to the locker having the communication function.

In an embodiment, the operation instruction sending unit 32 is configured to: the user terminal send a locker operation request to the server, to trigger the server to send the locker operation notification to the locker; or the user terminal The locker operation notification is sent to the locker based on a connection established between the user terminal and the locker.

In an embodiment, the operation instruction sending unit 32 is further configured to: receive the item storage notification before the user terminal obtains the locker operation instruction.

In an embodiment, the operation instruction acquiring unit 31 is further configured to: after the user terminal receives the item storage notification, display the button in the first display interface; and receive the locker triggered by operating the button Operation instructions.

In an embodiment, the information display unit is configured to: when the item storage notification acquired by the instruction acquisition unit includes the information to be displayed, the user terminal displays a second display interface including the information to be displayed; wherein the The display information includes at least one of the following: information about the locker; and information about the warehousing item.

In an embodiment, the identity verification unit is configured to send the verification to the server in response to the locker operation instruction before the operation instruction sending unit sends the locker operation notification to the locker Authentication request for information.

In an embodiment, the identity verification unit is configured to send a locker operation request including the verification information to the server, to trigger the server to send the the notification to the locker after verifying the verification information Locker operation notice.

In an embodiment, the identity verification unit is further configured to: receive a verification result of the server for the identity verification request; and display a corresponding prompt message when the received verification result is that the verification fails.

In an embodiment, the verification information includes at least one of the following information: related information of the locker; and acquired location information for the user terminal.

In an embodiment, the identity verification unit is further configured to: when the verification information includes related information of the locker, obtain relevant information of the locker by scanning a two-dimensional code; When the verification information includes the location information, the information about the current location of the user terminal is obtained in response to the locker operation instruction.

In an embodiment, the notification of the locker operation for instructing the locker to perform an operation includes at least one of: a locker operation notification for instructing the locker to open the cabinet door; A locker operation notice for the locker closing door; a locker operation notice for instructing the locker to issue an alarm.

In an embodiment, the method further includes a path prompting unit, configured to acquire location information of the locker, and prompt information about a path to the location of the locker according to the location information of the locker.

In an embodiment, the operation instruction sending unit 32 is configured to: when the operation includes opening the locker door operation, the locker operation notification includes user information, and then the locker operation notification After the storage cabinet receives the notification of the operation of the locker, after the user information is determined to match the information of the item sent by the server to the locker, the opening of the storage is performed. Cabinet door operation.

In an embodiment, the embodiment of the present application further provides an information sending apparatus. The specific structure of the apparatus is as shown in FIG. 12, and includes: an information acquiring unit 41 and an information uploading unit 42.

The information obtaining unit 41 is configured to obtain the inbound item information, where the inbound item information includes at least: a locker information and a user identifier;

The information uploading unit 42 is configured to upload the inbound item information to the server.

In an embodiment, the information obtaining unit 41 is configured to obtain the inbound item information, including at least one of the following: the user terminal obtains the inbound item information by scanning the two-dimensional code; and the manner in which the user terminal scans the barcode Obtaining the inbound item information; the user terminal obtains the inbound item information by means of a key input.

In an embodiment, the embodiment of the present application further provides a storage cabinet operating device. The specific structural diagram of the device is as shown in FIG. 13 , and includes an operation request receiving unit 51 and an operation notification sending unit 52 .

The operation request receiving unit 51 is configured to receive a locker operation request sent by the user terminal;

The operation notification sending unit 52 is configured to send a locker operation notification to the locker in response to the locker operation request.

In an embodiment, the operation notification sending unit 52 is configured to: when the obtained verification information, including the location information of the user terminal, determine whether the location information of the user terminal and the information about the locker saved by the server are Match, if matched, send a locker to the locker Operational notification.

In an embodiment, the operation request receiving unit 51 is further configured to: receive the inbound item information uploaded by the delivery party user terminal; wherein the inbound item information includes at least: the locker information and the user identifier; The user terminal corresponding to the user identifier sends the inbound item information.

In an embodiment, the embodiment of the present application further provides a storage cabinet operating device. The specific structural diagram of the device is as shown in FIG. 14 , and includes an operation notification receiving unit 61 and an operation executing unit 62 .

The operation notification receiving unit 61 is configured to receive a locker operation notification sent by the user terminal;

The operation execution unit 62 is configured to perform a predetermined operation in response to the locker operation notification.

In an embodiment, the operation notification receiving unit 61 is configured to: receive, by the locker, the locker operation notification sent by the user terminal based on the connection established between the user terminal and the locker; or The locker receives notification of the locker operation sent by the server and triggered by the user terminal.

In an embodiment, the operation executing unit 62 is configured to: perform an opening of the locker door operation in response to the locker operation notification for instructing the locker to open the door; in response to indicating the locker Closing the locker operation notification of the door, performing the operation of closing the locker door; performing a warning operation in response to the lock operation notice for instructing the locker to issue an alarm.

In an embodiment, the operation executing unit 62 is further configured to: after the opening of the locker door operation in response to the locker operation notification for instructing the locker to open the door, after the specified event occurs Perform the operation of closing the locker door.

In an embodiment, the operation executing unit 62 is configured to: acquire, by the locker, the user information from the locker operation notification; determine whether the user information matches the item information sent by the server to the locker; If the match is made, the opening of the locker door operation is performed.

In an embodiment, the embodiment of the present application further provides a locker operating system, including: a first user terminal, configured to obtain a locker operation instruction, and send to the server in response to the locker operation instruction a locker operation request; a server, configured to receive a locker operation request sent by the first user terminal; and send a locker operation to the locker in response to the locker operation request a notification; a locker for receiving the locker operation notification; and performing a predetermined operation in response to the locker operation notification.

In one embodiment, the second user terminal is configured to obtain the inbound item information; upload the inbound item information to the server; wherein the inward item information includes at least: the locker information and the user identifier; The server is further configured to send the locker information to the first user terminal corresponding to the user identifier according to the user identifier.

Through the locker provided in Embodiment 3 of the present application, when the locker is used, the user can directly send an operation instruction to the locker through the user terminal (such as a mobile phone), thereby controlling the opening or closing of the locker door. The user does not need to directly operate the locker, thereby improving the efficiency of depositing and removing the goods.

Those skilled in the art will appreciate that embodiments of the present invention can be provided as a method, system, or computer program product. Accordingly, the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment, or a combination of software and hardware. Moreover, the invention can take the form of a computer program product embodied on one or more computer-usable storage media (including but not limited to disk storage, CD-ROM, optical storage, etc.) including computer usable program code.

The present invention has been described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (system), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flowchart illustrations and/or FIG. These computer program instructions can be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing device to produce a machine for the execution of instructions for execution by a processor of a computer or other programmable data processing device. Means for implementing the functions specified in one or more of the flow or in a block or blocks of the flow chart.

The computer program instructions can also be stored in a computer readable memory that can direct a computer or other programmable data processing device to operate in a particular manner, such that the instructions stored in the computer readable memory produce an article of manufacture comprising the instruction device. The apparatus implements the functions specified in one or more blocks of a flow or a flow and/or block diagram of the flowchart.

These computer program instructions can also be loaded into a computer or other programmable data processing device Having a series of operational steps performed on a computer or other programmable device to produce computer-implemented processing such that instructions executed on a computer or other programmable device are provided for implementing one or more processes in a flowchart and/or Or block diagram the steps of a function specified in a box or multiple boxes.

In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.

The memory may include non-persistent memory, random access memory (RAM), and/or non-volatile memory in a computer readable medium, such as read only memory (ROM) or flash memory. Memory is an example of a computer readable medium.

Computer readable media includes both permanent and non-persistent, removable and non-removable media. Information storage can be implemented by any method or technology. The information can be computer readable instructions, data structures, modules of programs, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static random access memory (SRAM), dynamic random access memory (DRAM), other types of random access memory (RAM), read only memory. (ROM), electrically erasable programmable read only memory (EEPROM), flash memory or other memory technology, compact disk read only memory (CD-ROM), digital versatile disk (DVD) or other optical storage, Magnetic tape cartridges, magnetic tape storage or other magnetic storage devices or any other non-transportable media can be used to store information that can be accessed by a computing device. As defined herein, computer readable media does not include temporary storage of computer readable media, such as modulated data signals and carrier waves.

It is also to be understood that the terms "comprises" or "comprising" or "comprising" or any other variations are intended to encompass a non-exclusive inclusion, such that a process, method, article, Other elements not explicitly listed, or elements that are inherent to such a process, method, commodity, or equipment. An element defined by the phrase "comprising a ..." does not exclude the presence of additional equivalent elements in the process, method, item, or device including the element.

Those skilled in the art will appreciate that embodiments of the present application can be provided as a method, system, or computer program product. Thus, the present application can take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment in combination of software and hardware. Moreover, the application can be employed in one or more of its A computer program product embodied on a computer usable storage medium (including but not limited to disk storage, CD-ROM, optical storage, etc.) containing computer usable program code.

The above description is only an embodiment of the present application and is not intended to limit the application. Various changes and modifications can be made to the present application by those skilled in the art. Any modifications, equivalents, improvements, etc. made within the spirit and scope of the present application are intended to be included within the scope of the appended claims.

Claims (50)

A storage cabinet operating method, comprising: The user terminal obtains a locker operation instruction; In response to the locker operation instruction, a locker operation notification for instructing the locker to perform an operation is transmitted to the locker having the communication function. The method of claim 1 wherein the sending a locker operation request to the storage-enabled locker comprises: The user terminal sends a locker operation request to the server to trigger the server to send the locker operation notification to the locker; or The user terminal transmits the locker operation notification to the locker based on a connection established between the user terminal and the locker. The method of claim 1 wherein before the user terminal obtains the locker operation command, the method further comprises: The user terminal receives the item storage notification. The method of claim 3, wherein after the user terminal receives the item storage notification, the method further comprises: The user terminal displays a first display interface including a button; The user terminal obtains locker operating instructions, including: The user terminal receives the locker operation command triggered by operating the button. The method according to claim 2 or 3, wherein the method further comprises: after the item storage notification includes the information to be displayed, the method further comprises: The user terminal displays a second display interface including information to be displayed; The information to be displayed includes at least one of the following: Information about lockers; Information about the items in the warehouse. The method of claim 1 wherein the user terminal is directed to the locker Before the notification of the locker operation is sent, the method further includes: An authentication request containing the verification information is sent to the server in response to the locker operation instruction. The method of claim 1 wherein the user terminal transmits the locker operation notification to the locker, comprising: The user terminal sends a locker operation request including the verification information to the server to trigger the server to send the locker operation notification to the locker after verifying the verification information. The method of claim 6 or claim 7, wherein the method further comprises: The user terminal displays a corresponding prompt message when the verification result of the verification information by the server is that the verification fails. The method of claim 6 or 7, wherein the verification information comprises at least one of the following information: Information about the locker; The obtained location information of the user terminal. The method of claim 9, wherein when the verification information includes related information of the locker, the method further comprises: The user terminal obtains related information of the locker by scanning the two-dimensional code; When the verification information includes the location information, the method further includes: And acquiring information about a current location of the user terminal in response to the locker operation instruction. The method of claim 1 wherein said notification of operation of the locker for instructing the locker to perform an operation comprises at least one of the following: A notification of the operation of the locker for instructing the locker to open the door; Notification of locker operation for instructing the locker to close the door; Notification of locker operation to instruct the locker to issue an alarm. The method of claim 1 wherein the method further comprises: The user terminal acquires location information of the locker; Information indicating the path to the location of the locker is prompted based on the location information of the locker. The method of claim 1 wherein said locker operation notification includes user information when said operating includes opening a locker door operation; Then, the locker operation notification is used to cause the locker to determine, after receiving the notification of the locker operation, the user information and the information of the item sent by the server to the locker After the matching, the opening of the locker door operation is performed. A method for transmitting information, comprising: The user terminal obtains the inbound item information; wherein the inward item information includes at least: a locker information and a user identifier; Upload the inbound item information to the server. The method of claim 14, wherein the user terminal obtains the inbound item information, including at least one of the following: The user terminal obtains the inbound item information by scanning the two-dimensional code; The user terminal obtains the information of the inbound item by scanning the barcode; The user terminal obtains the inbound item information by means of key input. A storage cabinet operating method, comprising: The server receives a locker operation request sent by the user terminal; A locker operation notification is sent to the locker in response to the locker operation request. The method of claim 16 wherein the server transmits a locker operation notification to the locker in response to the locker operation request, comprising: The server obtains the verification information sent by the user terminal; After verifying the verification information, the locker operation notification is sent to the locker. The method according to claim 17, wherein said verification information includes location information of a user terminal; After verifying that the verification information is passed, sending a locker operation notification to the locker, include: Determining whether the location information of the user terminal matches the information about the locker saved by the server, and if yes, sending a locker operation notification to the locker. The method of claim 16 further comprising: The server receives the inbound item information uploaded by the delivery party user terminal; wherein the inbound item information includes at least: a locker information and a user identifier; Sending the locker information to the user terminal corresponding to the user identifier. A storage cabinet operating method, comprising: The locker receives the notification of the locker operation sent by the user terminal; A predetermined operation is performed in response to the locker operation notification. The method of claim 20, wherein the locker receives the locker operation notification sent by the user terminal, including: Receiving, by the locker, the locker operation notification sent by the user terminal based on a connection established between the user terminal and the locker; or The locker receives notification of the locker operation sent by the server and triggered by the user terminal. The method of claim 20, wherein the predetermined operation is performed in response to the locker operation notification, including at least one of the following: Opening the locker door operation in response to the locker operation notification for instructing the locker to open the door; Closing the locker door operation in response to the locker operation notification for instructing the locker to close the door; A warning operation is performed in response to a locker operation notification for instructing the locker to issue an alarm. The method of claim 22, wherein when the predetermined operation is performed in response to the locker operation notification, the opening is performed in response to the locker operation notification for instructing the locker to open the door When the locker door is operated, the method further includes: After the locker is opened, the locker is executed after the specified event occurs. Closed cabinet door operation. The method according to claim 22 or 23, wherein the opening of the locker door operation is performed in response to the locker operation notification for instructing the locker to open the door, comprising: The locker obtains user information from the locker operation notification; Determining whether the user information matches the item information sent by the server to the locker; If it matches, the opening of the locker door operation is performed. A locker operating system, comprising: a first user terminal, configured to obtain a locker operation instruction, and send a locker operation request to the server in response to the locker operation instruction; a server, configured to receive a locker operation request sent by the first user terminal; and send a locker operation notification to the locker in response to the locker operation request; a locker for receiving the locker operation notification; performing a predetermined operation in response to the locker operation notification. The system of claim 25, further comprising: a second user terminal, configured to obtain the inbound item information; upload the inward item information to the server; wherein the inward item information includes at least: a locker information and a user identifier; The server is further configured to send the locker information to the first user terminal corresponding to the user identifier according to the user identifier. A storage cabinet operating device, comprising: An operation instruction acquisition unit, configured to obtain a locker operation instruction; The operation instruction transmitting unit is configured to, in response to the locker operation instruction, send a locker operation notification for instructing the locker to perform an operation to the locker having the communication function. The apparatus according to claim 27, wherein the operation instruction transmitting unit is configured to: Sending a locker operation request to the server to trigger the server to send the locker operation notification to the locker; or The user terminal is based on the connection established between the user terminal and the locker The cabinet sends the locker operation notice. The device according to claim 27, wherein the operation instruction acquisition unit is further configured to: Receive an item storage notice before obtaining the locker operation instruction. The device according to claim 29, wherein the operation instruction acquisition unit is further configured to: After receiving the item storage notification, the user terminal displays the button in the first display interface; The locker operation command triggered by operating the button is received. The device of claim 28 or 29, wherein the device further comprises: Information display unit for: When the item storage notification obtained by the instruction acquisition unit includes the information to be displayed, the information to be displayed is displayed in the second display interface; The information to be displayed includes at least one of the following: Information about lockers; Information about the items in the warehouse. The device of claim 27, wherein the device further comprises: Authentication unit for: An authentication request including the verification information is transmitted to the server in response to the locker operation instruction before the operation instruction transmitting unit transmits the locker operation notification to the locker. The device according to claim 27, wherein the identity verification unit is configured to: Sending a locker operation request containing the verification information to the server to trigger the server to send the locker operation notification to the locker after verifying the verification information. The device according to claim 32 or 33, wherein the identity verification unit is further configured to: Receiving a verification result of the server for the identity verification request; When the received verification result is that the verification fails, the corresponding prompt message is displayed. The apparatus according to claim 32 or 33, wherein the verification information comprises at least one of the following information: related information of the locker; and acquired location information of the user terminal. The device of claim 35, wherein the identity verification unit is further configured to: When the verification information includes related information of the locker, obtaining related information of the locker by scanning a two-dimensional code; And when the verification information includes the location information, acquiring information about a location where the user terminal is currently located in response to the locker operation instruction. The apparatus according to claim 27, wherein said notification of operation of said locker for instructing said locker to perform an operation comprises at least one of the following: A notification of the operation of the locker for instructing the locker to open the door; Notification of locker operation for instructing the locker to close the door; Notification of locker operation to instruct the locker to issue an alarm. The device of claim 27, wherein the device further comprises: Path prompt unit for: Obtaining location information of the locker; Information indicating the path to the location of the locker is prompted based on the location information of the locker. The apparatus according to claim 27, wherein the operation instruction transmitting unit is configured to: When the operation includes opening the locker door operation, the locker operation notification includes user information, and the locker operation notification is used to cause the locker to receive the store After the cabinet operation notification, after the user information is determined to match the item information sent by the server to the locker, the opening of the locker door operation is performed. An information sending device, comprising: An information obtaining unit, configured to obtain the inbound item information; wherein the inward item information is to Less include: locker information and user identification; The information uploading unit is configured to upload the inbound item information to the server. The device according to claim 40, wherein the information acquisition unit is configured to obtain the inbound item information, including at least one of the following: The user terminal obtains the inbound item information by scanning the two-dimensional code; The user terminal obtains the information of the inbound item by scanning the barcode; The user terminal obtains the inbound item information by means of key input. A storage cabinet operating device, comprising: An operation request receiving unit, configured to receive a locker operation request sent by the user terminal; The operation notification transmitting unit is configured to send a locker operation notification to the locker in response to the locker operation request. The apparatus according to claim 42, wherein the operation notification transmitting unit is configured to: Obtaining verification information sent by the user terminal; After verifying the verification information, the locker operation notification is sent to the locker. The apparatus according to claim 43, wherein the operation notification transmitting unit is configured to: When the obtained verification information includes the location information of the user terminal, determining whether the location information of the user terminal matches the information about the locker saved by the server, and if yes, sending the storage to the locker Cabinet operation notice. The device according to claim 42, wherein the operation request receiving unit is further configured to: Receiving the inbound item information uploaded by the delivery user terminal; wherein the inward item information includes at least: a locker information and a user identifier; Sending the inbound item information to the user terminal corresponding to the user identifier. A storage cabinet operating device, comprising: An operation notification receiving unit, configured to receive a locker operation notification sent by the user terminal; An operation execution unit configured to perform a predetermined operation in response to the locker operation notification. The apparatus according to claim 46, wherein the operation notification receiving unit is configured to: Receiving, by the user terminal, the locker operation notification sent based on a connection established between the user terminal and the locker; or Receiving a locker operation notification sent by the server triggered by the user terminal. The apparatus according to claim 46, wherein the operation execution unit is configured to: Opening the locker door operation in response to the locker operation notification for instructing the locker to open the door; Closing the locker door operation in response to the locker operation notification for instructing the locker to close the door; A warning operation is performed in response to a locker operation notification for instructing the locker to issue an alarm. The device of claim 46, wherein the operation execution unit is further configured to: When the storage cabinet door operation for instructing the locker to open the door is notified, after the opening of the locker door operation, the operation of closing the locker door is performed after the occurrence of the designated event. The apparatus according to claim 46 or 47, wherein the operation execution unit is configured to: The locker obtains user information from the locker operation notification; Determining whether the user information matches the item information sent by the server to the locker; If it matches, the opening of the locker door operation is performed.

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