WO2016170603A1 - Information processing device, information processing system and information processing program - Google Patents

Abstract

An information processing device (100) is provided with: a screen data acquisition unit (90) which acquires screen data at the time of an abnormality, which is display screen data at the time an abnormality occurs in a programmable display device (200) to which a factory automation device is connected; a control unit (20) which, on the basis of project data (70) that includes a plurality of device settings pertaining to the display screen and screen data which is display screen data of the programmable display device, determines the screen data corresponding to the screen data at the time of the abnormality by collating the screen data and the screen data at the time of the abnormality; and a display unit (37) which displays a device name included in the device settings pertaining to the screen data determined by the control unit.

Description

Information processing apparatus, information processing system, and information processing program

The present invention relates to an information processing apparatus, an information processing system, and an information processing apparatus that show detailed information of an abnormality based on a screen displayed when an abnormality occurs on a display device connected to a factory automation device (hereinafter referred to as an FA device). It relates to an information processing program.

The programmable display is connected to external FA devices such as programmable logic controllers, sensors, servo controllers, inverter controllers, robot controllers, and microcomputers, and displays the status of FA devices by sending and receiving I / O signals. It is possible to operate.

¡When any abnormality occurs in the FA device, the programmable display displays the error occurrence. In order for the user to investigate the abnormality from the error display and solve the problem, it is necessary to know the detailed information of the error, that is, the device information that caused the abnormality. The device information includes a device that is a name indicating a shared memory area of the FA device, a device type of the device, and a device value of the device. The device type indicates the type of area specified by an address on the shared memory indicated by a device such as a bit device or a word device. The device value is a value stored in the shared memory area indicated by the device. Devices and device types are collectively referred to as device settings.

To know device information, knowledge about project data of programmable display is required. The project data is data in which screen data of a display screen displayed on one programmable display and device settings related to the display screen are collected for all display screens. When there are a plurality of programmable displays, a plurality of project data is used. When investigating anomalies when there are multiple programmable displays, there are few cases where the user has knowledge of all project data, and the user needs to investigate project data that does not have knowledge. . There is also a method of obtaining device information when an error occurs by examining a design document or manual of a programmable display or FA device. In these investigations, if the user understands the specifications of the target FA device, device information related to the occurrence of an error can be obtained.

Further, as another method for obtaining device information related to an error occurrence, there is a method using peripheral software for obtaining device information corresponding to each of the programmable display or FA devices connected to the programmable display. In this case, a personal computer equipped with peripheral software is connected to each device. Patent Document 1 proposes a technique for providing detailed information of a problem occurrence part and a part using a function added to the drawing software as a support tool when a problem occurs in a programmable display.

International Publication No. 2013/084321

However, according to the method that relies on the above-mentioned user survey, even when one project data is surveyed, if the data size of the project data is large, the survey takes time, and as a result, it takes time to solve the problem. there were. Therefore, if the user does not have knowledge of project data or FA equipment, the survey may be difficult. Also, because of a special environment such as a clean room, when a personal computer with peripheral software cannot be connected to a programmable display or an FA device connected to the programmable display, or the peripheral for the FA device to be investigated If you do not have the software, you may not be able to obtain detailed information about the error, and it may be difficult to investigate.

The present invention has been made in view of the above, and an error occurs even in an environment where the user has no knowledge of FA devices and programmable displays, or peripheral software cannot be used on the spot. It is an object of the present invention to obtain an information processing apparatus that can know a device and its device value.

In order to solve the above-described problems and achieve the object, the present invention provides a screen data acquisition unit for acquiring abnormal-time screen data that is display screen data when an abnormality occurs in a programmable display to which factory automation equipment is connected. Screen data that is the display screen data of the programmable display and project data that includes multiple device settings for the display screen. And a display unit for displaying the name of the device included in the device setting relating to the screen data determined by the control unit.

The information processing apparatus according to the present invention includes a device that causes an error and its device value even in an environment in which the user does not have knowledge of FA devices and programmable displays, or peripheral software cannot be used on the spot. It has the effect of being able to know.

The figure which shows the structure of the information processing apparatus concerning Embodiment 1 of this invention. 1 is a diagram illustrating a hardware configuration of an information processing apparatus according to a first embodiment. The figure which shows the structure of the information processing system concerning Embodiment 1. FIG. 3 is a flowchart showing processing of the information processing apparatus according to the first embodiment. The figure which showed an example of the screen displayed on the screen of the display part of the information processing apparatus concerning Embodiment 1. The figure which showed another example of the screen displayed on the screen of the display part of the information processing apparatus concerning Embodiment 1. FIG.

Hereinafter, an information processing apparatus, an information processing system, and an information processing program according to an embodiment of the present invention will be described in detail based on the drawings. Note that the present invention is not limited to the embodiments.

Embodiment 1 FIG.
FIG. 1 is a diagram showing the configuration of the information processing apparatus 100 according to the first embodiment of the present invention. The information processing apparatus 100 is also referred to as an engineering tool, includes drawing software for creating screen data for a programmable display, and has a function of creating screen data for a programmable display.

The information processing apparatus 100 includes a storage unit 10 that holds verification processing result information 11 to be described later, a control unit 20 that executes various controls, and an input / output that receives instructions from the user and displays and outputs information to the user. And an input / output processing unit 40 that outputs information from the control unit 20 to the input / output unit 30 and gives a user instruction from the input / output unit 30 to the control unit 20. The input / output unit 30 includes a display unit 37 that displays a screen. The control unit 20 executes a collation process of screen data with the display control unit 21 that determines the content to be displayed on the display unit 37 of the input / output unit 30 based on the collation process result information 11, and the result is compared with the collation process result information 11. Are stored in the storage unit 10 and a screen image processing unit 23 for creating a screen image for collation by the collation processing unit 22.

In addition, the information processing apparatus 100 transmits information to the display 200 via the communication interface unit 50 based on a request from the control unit 20 and a communication interface unit 50 that is wired or wirelessly connected to the display 200 that is a programmable display. The communication processing unit 60 that sends the project data, the project data holding unit 80 that holds the project data 70, and the snapshot data of the display screen of the display device 200 are acquired via the communication interface unit 50, and the screen data is created from the project data 70 And a screen data acquisition unit 90 for performing. The snapshot data is image data on the display screen of the display device 200 at the time determined by the user.

The project data 70 is data in which screen data for displaying the display screen of the display device 200 and device settings related to the display screen are summarized for all display screens. Assuming that the screen data and device settings for one display screen are one set of data, the project data 70 is data including this set by the number of display screens used by the display device 200. Each set has a display screen identifier. That is, a set of screen data and device settings is identified by a screen number that is an identifier of a display screen indicated by the screen data, and a display screen to be displayed at a certain point in time can be designated by the screen number. The project data 70 includes the set with the number of display screens, that is, the identifier of the number of screen data. The device is a name indicating an area of a shared memory used by an FA device 300 described later including a programmable logic controller. The shared memory is a memory that is shared and used by the programmable logic controller and the external device. On the screen of the display 200, the device is indicated by a label that can be understood by the user, such as “production amount”. A specific numerical value stored in the shared memory area indicated by the device is called a device value. The project data 70 corresponds to one display device 200, and when there are a plurality of display devices 200, there are a plurality of project data 70 corresponding thereto.

FIG. 2 is a diagram illustrating a hardware configuration of the information processing apparatus 100 according to the first embodiment. The information processing apparatus 100 may be an information processing terminal such as a personal computer, a tablet terminal, or a smartphone, but is not limited thereto. The information processing apparatus 100 includes an arithmetic device 1 such as a CPU (Central Processing Unit) that performs arithmetic processing, a volatile memory 2 that the arithmetic device 1 uses as a work area, the above-described drawing software, and information processing according to the first embodiment. A non-volatile storage device 3 for storing a program, an input device 4 serving as an input interface with the user, a display device 5 for displaying information to the user, and a communication device 6 having a communication function with the display 200 .

The functions of the control unit 20, the input / output processing unit 40, the communication processing unit 60, and the screen data acquisition unit 90 in FIG. 1 are realized by the arithmetic device 1 that executes the information processing program according to the first embodiment. The information processing program may be a part of the above-described drawing software, or may be a program different from the drawing software. The function of the storage unit 10 in FIG. 1 is realized by the memory 2. The functions of the input / output unit 30 in FIG. 1 are realized by the input device 4 and the display device 5. The input device 4 is a keyboard and a mouse, and the display device 5 that functions as the display unit 37 may be configured as an LCD (Liquid Crystal Display). Alternatively, the input device 4 and the display device 5, that is, the input / output unit 30 may be integrated with a touch panel, and the screen of the touch panel may function as the display unit 37. The function of the communication interface unit 50 in FIG. 1 is realized by the communication device 6. The function of the project data holding unit 80 in FIG. 1 is realized by the storage device 3. The project data 70 is stored not in the storage device 3 provided in the information processing terminal such as a personal computer, tablet terminal, or smartphone that is the information processing device 100 but in an external server that is hardware different from the information processing device 100. It may be stored in the device. That is, the project data holding unit 80 may be provided in hardware different from the information processing apparatus 100 including the control unit 20, the screen data acquisition unit 90, and the input / output unit 30.

FIG. 3 is a diagram illustrating a configuration of the information processing system according to the first embodiment. The information processing system includes an FA device 300 such as a programmable logic controller, a sensor, a servo controller, an inverter controller, a robot controller, and a microcomputer, and a display 200 that is connected to the FA device 300 and displays the status of each FA device 300. Information processing apparatus 100. The information processing apparatus 100 may be connected to the display device 200 in a wired or wireless manner as shown in FIG. 1, but when the FA device 300 and the display device 200 are in an environment such as a clean room, that is, installed. When the environment is special, it is not always necessary to be connected to the display device 200. The display unit 200 may be connected to the storage unit 201 of the display unit so that snapshot data of the display screen of the display unit 200 can be stored as a screen shot. In FIG. 3, the storage unit 201 of the display is shown as being externally attached to the display 200, but a storage unit may be provided inside the display 200. In the display screen of the display device 200 of FIG. 3, the “production amount” that is a label indicating a certain device is shown together with “500” that is the device value.

FIG. 4 is a flowchart of a process performed by the information processing apparatus 100 according to the first embodiment. This processing is performed by the arithmetic device 1 executing the information processing program according to the first embodiment held in the storage device 3, that is, by the computer executing it.

First, in a state where an error is displayed on the display device 200 indicating that an abnormality has occurred in the FA device 300 such as a programmable logic controller connected to the display device 200 or an abnormality has occurred in the display device 200, the display device 200. Is displayed by the information processing apparatus 100 (step S101). The display device 200 monitors an abnormality that has occurred in the FA device 300, but the display device 200 itself also realizes the operation of acquiring data from any device of the FA device 300 and transferring it to another device. Programming is possible. If an abnormality occurs during the operation according to the programming, it is displayed as an abnormality on the display 200. The display device 200 itself also has a shared memory, and it can be defined as abnormal that the device value of the device of the display device 200 becomes an abnormal value. The user can set all items such as the definition of the abnormality, the method of displaying the error on the display device 200 when the abnormality occurs, and the display content of the display device 200 after the abnormality has occurred.

The snapshot data acquired in step S101 is screen data of a display screen when an abnormality occurs in the display device 200 that is a programmable display device, that is, screen data at the time of abnormality. The snapshot data may be acquired by the screen data acquisition unit 90 from the display device 200 by wire or wirelessly via the communication interface unit 50, or the snapshot data once saved as a screen shot in the storage unit 201 of the display device is wired. Alternatively, the screen data acquisition unit 90 may acquire via the communication interface unit 50 wirelessly. Further, as described above, when the installation environment of the FA device 300 and the display device 200 is special and the display device 200 and the information processing apparatus 100 are not connected, the display screen of the display device 200 when an abnormality occurs is displayed on the smartphone. 7 or the digital camera 8 may be used by the user. The method of displaying an error on the display device 200 when an abnormality occurs can be set by the user as described above. Therefore, the user who is informed of the occurrence of the abnormality may shoot the display screen of the display device 200 by setting a display that is easy to understand for the user, such as blinking of the lamp, as the error display. Thereafter, when the user connects the smartphone 7 or the digital camera 8 to the communication interface unit 50, the screen data acquisition unit 90 can acquire the captured snapshot data. Further, the information processing terminal itself such as the smartphone 7 or the tablet terminal that captures the snapshot data is the information processing apparatus 100, and the operation of the flowchart of FIG. 4 including the following operations is completed in the smartphone 7 or the tablet terminal. May be executed.

Next, the screen data acquisition unit 90 reads the project data 70 and generates a plurality of screen images based on the plurality of screen data of the project data 70 (step S102). When there are a plurality of display devices 200, a plurality of project data 70 are held in the storage device 3 corresponding to the display devices 200, and a plurality of screen images are generated from the plurality of project data 70 based on the plurality of screen data. After that, collation processing for collating the acquired snapshot data, that is, the screen image of the abnormal time screen data with the plurality of screen images generated in step S102 is executed (step S103). That is, the screen data corresponding to the abnormal screen data is determined by comparing the screen data with the abnormal screen data. If screen data corresponding to the abnormal screen data is determined, a screen number that is an identifier of the display screen indicated by the screen data is determined.

A specific example of the collation process in step S103 will be described. The screen image processing unit 23 creates thumbnails for each of the screen image based on the snapshot data obtained by the screen data acquisition unit 90 and the plurality of screen images generated in step S102. That is, the screen image processing unit 23 changes the screen image obtained by the screen data acquisition unit 90 into a data format with a reduced amount of information so that the collation processing unit 22 can easily collate. The collation processing unit 22 collates these thumbnails to determine screen data corresponding to the abnormal screen data and its identifier. The collation processing unit 22 obtains the device setting for the display screen of the determined identifier from the project data 70 and stores it in the storage unit 10 as the collation processing result information 11 together with the screen number that is the identifier. The collation processing unit 22 notifies the display control unit 21 that the collation has been completed together with the storage of the collation processing result information 11.

In the creation of thumbnails by the screen image processing unit 23, the most frequently used color and its approximate color area in each screen image are replaced with one specific color, and only the characteristic objects of the screen image are arranged. Extract with and create. Then, the collation processing unit 22 makes the screen sizes of the thumbnails the same, and evaluates the degree of approximation between the thumbnails based on the pixel value matching rate for each pixel. As a result, the thumbnail screen data having the highest matching rate with the thumbnail of the abnormal screen data is determined as the screen data corresponding to the abnormal screen data. The collation process in step S103 may be executed using a known method for collating image data. Therefore, it is not necessary to create a thumbnail as described above, and any method may be used as long as it can determine the screen data closest to the abnormal-time screen data from a plurality of screen data.

After step S103, the display control unit 21 determines whether or not the identifier, that is, the screen number has been determined (step S104). The display control unit 21 can make this determination based on the above notification from the verification processing unit 22. If the project data 70 is not stored in the storage device 3 provided inside the information processing terminal which is the information processing device 100, the process proceeds to step S104 without executing the substantial processing of step S102 and step S103. . As a result, since the identifier of the screen has not been determined in the collation process in step S103 (step S104: No), the control unit 20 determines that the control of the display control unit 21 is outside the information processing terminal in step S106. It is determined whether or not the project data 70 is held in the existing storage device 3 (step S106). The storage device 3 existing outside the information processing terminal is a user management server, a management server of the manufacturer of the information processing terminal, or a storage device of a server on the cloud. When the project data 70 is held outside (step S106: Yes), the screen data acquisition unit 90 executes the process of step S102 based on the project data 70. As described above, when there are a plurality of display devices 200, a plurality of project data 70 are held in the storage device 3 correspondingly, and the screen data acquisition unit 90 performs steps based on the plurality of project data 70. You may perform the process of S102. If the project data 70 is not held externally (step S106: No), the process ends.

If the display control unit 21 determines that the screen identifier has been determined by the notification from the verification processing unit 22 (step S104: Yes), the display control unit 21 stores the verification processing result information stored in the storage unit 10. 11, the device setting of the screen of the determined identifier is collected (step S105). Thereafter, the display control unit 21 instructs the input / output processing unit 40 to display the content displayed on the input / output unit 30 based on the collected device settings, and collects the current device values after the occurrence of an abnormality corresponding to the collected device settings. Thus, the communication processing unit 60 is instructed (step S107). The communication processing unit 60 requests the current device value corresponding to the device setting from the display device 200 via the communication interface unit 50. In response to this request, the display device 200 transmits the current device value corresponding to the requested device setting to the display control unit 21 via the communication interface unit 50 and the communication processing unit 60 if possible. The display control unit 21 instructs the input / output processing unit 40 to display information including the determined identifier, the device setting corresponding to the collected identifier and the current device value collected from the display 200, and is shown in FIG. Such a screen is displayed on the display unit 37 of the input / output unit 30 (step S107).

FIG. 5 is a diagram illustrating an example of a screen displayed on the screen of the display unit 37 of the information processing apparatus 100 according to the first embodiment. FIG. 5 shows a screen number as an identifier, a title of the screen, used device information, and operation buttons. The operation buttons are a “transfer information to display” button 31, a “jump to target” button 32, and a “close” button 33. The name indicating the address on the shared memory, that is, the name of the device is shown under “device” which is the used device information in FIG. 5, and “device” is a value stored in the device on the right side. Value "is shown. “D150” in FIG. 5 is the name of the word device corresponding to “Production amount” in FIG. 3, and the device value is indicated as “500” of 16-bit data. “0-0 M0” and “0-1 X1” shown under “D150” are the names of bit devices, and “0” and “1” of 1-bit data are shown as device values on the right side of each. ing. The labels corresponding to “0-0 M0” and “0-1 X1” are not shown on the display screen of the display 200 in FIG. Even when the current device value cannot be obtained from the display device 200, the device value is left blank, and “device” alone is displayed on the screen of the display unit 37 using the screen as shown in FIG. By displaying the screen as shown in FIG. 5 on the screen of the display unit 37, it becomes possible to notify the user of “device” and “device value” in which an abnormality has occurred.

When an error display is generated on the display device 200, the user can only know the display of “production amount”, which is a label corresponding to the device, on the display screen of the display device 200 in FIG. It is not possible to immediately know the devices that “Production” supports. However, in the information processing system according to the first embodiment, the information processing apparatus 100 can collect device settings corresponding to “production volume” and display them as “D150” as shown in FIG. It is possible to provide the user with information that is a starting point for dealing with the abnormality. If the current value of the “device value” corresponding to the device is indicated to the user, the cause of the abnormality by the user can be further easily identified, and troubleshooting can be performed efficiently.

After step S107, a user operation is accepted (step S108).

In step S108, when the user designates one of the names of devices displayed under “device” on the screen of the display unit 37 and the “transfer information to display” button 31 is selected, The name of the device designated by the user and the device value are transferred to the display 200 (step S109). Specifically, the input / output processing unit 40 accepts that the “transfer information to the display” button 31 is selected on the screen of the display unit 37 by a mouse operation by the user or an operation in which the user touches the touch panel. The display control unit 21 is notified. The display control unit 21 that is notified that the “transfer information to the display” button 31 has been selected displays the device name and the device value designated by the user via the communication interface unit 50 on the communication processing unit 60. Transfer to the device 200. The display 200 displays the name of the transferred device and its current device value. Even if the current device value cannot be obtained, at least the name of the device is displayed on the display 200. When an error display is generated on the display device 200, the user can know only the display of “production amount” which is a label corresponding to the device indicated by the device name on the display screen of the display device 200 of FIG. It is not possible to immediately know the name of the device corresponding to the “production amount” that may be involved. However, in the information processing system according to the first exemplary embodiment, the information processing apparatus 100 collects the names of devices corresponding to “production amount” and notifies the display device 200 of the device names. “D150”, which is the name of the name, can be displayed. That is, by presenting the name of a device that may be involved in an abnormality to the user, it is possible to provide the user with information that is a starting point for dealing with the abnormality. Further, the device names “0-0 M0” and “0-1 X1” shown in FIG. 5 do not have corresponding labels shown on the display screen of the display 200 of FIG. When the name of the device actually involved in the abnormality is “0-0 M0” or “0-1 X1”, the display 200 can be checked by the user from the display screen of the display 200 in FIG. It becomes a very burdensome work such as investigating using a design document or manual. However, according to the information processing system according to the first embodiment, such work is unnecessary, and information that is a starting point for dealing with an abnormality can be provided to the user. After step S109, the process returns to step S107, and the current device value after the occurrence of abnormality is continuously displayed on the screen of FIG. This makes it possible to know the current device value of a device that is highly likely to be involved in the occurrence of an abnormality, making it easier to grasp the state of the corresponding FA device 300, and the user can discover the cause of the abnormality and solve the problem. It can be done quickly.

In step S108, when the user has specified any of the device names displayed under “device” on the screen of the display unit 37 and the “jump to target” button 32 is selected, the user specifies Focus is placed on the name of the device and the device value (step S110). Specifically, the input / output processing unit 40 accepts that the “jump to target” button 32 is selected on the screen of the display unit 37 by the mouse operation by the user or the user touching the touch panel, and the display control unit 40 21 is notified. The display control unit 21 that has been notified that the “jump to target” button 32 has been selected causes the input / output processing unit 40 to display a screen as shown in FIG. 6 on the screen of the display unit 37.

FIG. 6 is a diagram illustrating another example of a screen displayed on the screen of the display unit 37 of the information processing apparatus 100 according to the first embodiment. In FIG. 6, a screen to be displayed on the display device 200 is additionally displayed based on the screen data having the screen number of FIG. 5 as an identifier. That is, a screen having a small size similar to the display screen of the display 200 of FIG. 3 is additionally displayed on the screen of FIG. 5 as a pop-up screen 35 on the screen of the display unit 37 as shown in FIG. . Also on the pop-up screen 35, the current device values collected from the display device 200 are continuously displayed. After that, the input / output processing unit 40 puts the portion corresponding to the device name designated by the user in a highlighted state in the pop-up screen 35 by means of color or blinking. As a result, it is possible to provide the user with information that is a starting point for handling the abnormality. After step S110, the process returns to step S107, and the current device value is continuously displayed on the screen of FIG.

If the user selects the “Close” button 33 in step S108, the process is finished.

As described above, according to the information processing apparatus 100, the information processing system, and the information processing program according to the first embodiment, the screen corresponding to the project data based on the snapshot data of the screen when the abnormality of the programmable display occurs. Data can be determined, and device information that may be abnormally related can be narrowed down. Thereby, even if a user does not have the knowledge about FA apparatus and a programmable display, the detailed information of an error can be known easily. That is, it is possible to easily identify the cause of the abnormality and provide the user with maintenance support information for efficiently performing troubleshooting. As a result, the cause of the abnormality can be easily identified, and the system down period of the entire FA device can be shortened.

The configuration described in the above embodiment shows an example of the contents of the present invention, and can be combined with another known technique, and can be combined with other configurations without departing from the gist of the present invention. It is also possible to omit or change the part. Further, as a method of acquiring snapshot data in step S101, a method of attaching to a message of an e-mail or a short text posting service via an external network such as a wired or wireless Internet may be used.

1 arithmetic device, 2 memory, 3 storage device, 4 input device, 5 display device, 6 communication device, 10 storage unit, 11 verification processing result information, 20 control unit, 21 display control unit, 22 verification processing unit, 23 screen image Processing unit, 30 I / O unit, 31 “Transfer information to display” button, 32 “Jump to target” button, 33 “Close” button, 35 pop-up screen, 37 display unit, 40 I / O processing unit, 50 communication interface Unit, 60 communication processing unit, 70 project data, 80 project data holding unit, 90 screen data acquisition unit, 100 information processing device, 200 display unit, 201 storage unit of display unit, 300 FA device.

Claims (17)

A screen data acquisition unit that acquires screen data at the time of abnormality, which is display screen data when an abnormality occurs in a programmable display connected to a factory automation device;
Based on the screen data that is the display screen data of the programmable display and project data that includes a plurality of device settings for the display screen, the screen data and the screen data at the time of the abnormality are collated, A control unit for determining the screen data corresponding to the screen data;
A display unit for displaying a name of a device included in the device setting according to the screen data determined by the control unit;
An information processing apparatus comprising: In the project data, an identifier is attached to the screen data and device settings,
The information processing apparatus according to claim 1, wherein the display unit displays the name of the device together with the identifier. The information processing apparatus according to claim 1, wherein the display unit also displays a current device value stored in the device. The information processing apparatus according to claim 1, further comprising a project data holding unit that holds the project data. The said display part displays the button which receives the instruction | indication which displays the name of the said device on the said programmable display in the state which the user specified the name of the said device displayed. The information processing apparatus described in 1. 3. The information according to claim 1, wherein the display unit displays a button for receiving an instruction to highlight the name of the device in a state in which a user specifies the name of the device being displayed. Processing equipment. A programmable display connected to factory automation equipment;
A screen data acquisition unit for acquiring screen data at the time of abnormality, which is display screen data at the time of occurrence of an abnormality in the programmable display;
Based on the screen data that is the display screen data of the programmable display and project data that includes a plurality of device settings for the display screen, the screen data and the screen data at the time of the abnormality are collated, A control unit for determining the screen data corresponding to the screen data;
A display unit for displaying a name of a device included in the device setting according to the screen data determined by the control unit;
An information processing system comprising: In the project data, an identifier is attached to the screen data and device settings,
The information processing system according to claim 7, wherein the display unit displays the name of the device together with the identifier. The information processing system according to claim 7 or 8, wherein the display unit also displays a current device value stored in the device. The information processing system according to claim 7, further comprising a project data holding unit that holds the project data. The said display part displays the button which receives the instruction | indication which displays the name of the said device on the said programmable display in the state which the user specified the name of the said device displayed. Information processing system described in 1. The information according to claim 7 or 8, wherein the display unit displays a button for receiving an instruction to highlight the name of the device in a state where the user specifies the name of the device being displayed. Processing system. A procedure for acquiring screen data at the time of an abnormality, which is display screen data when an abnormality occurs in a programmable display device to which a factory automation device is connected to a computer,
Based on the screen data that is the display screen data of the programmable display and project data that includes a plurality of device settings for the display screen, the screen data and the screen data at the time of the abnormality are collated, A procedure for determining the screen data corresponding to the screen data;
A procedure for displaying a name of a device included in the device setting related to the screen data determined in the determining procedure;
An information processing program characterized by causing In the project data, an identifier is attached to the screen data and device settings,
The information processing program according to claim 13, wherein the displaying includes displaying the name of the device together with the identifier. The information processing program according to claim 13 or 14, wherein the displaying step also displays a current device value stored in the device. The display step includes displaying a button for receiving an instruction to display the name of the device on the programmable display in a state where the name of the device being displayed is specified by a user. 14. An information processing program according to 14. The display procedure includes displaying a button for receiving an instruction to highlight the name of the device in a state where the name of the device being displayed is specified by a user. Information processing program.

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