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WO2009132237A2 - Système et procédé pour la qualité et la sécurité d'un produit - Google Patents

Système et procédé pour la qualité et la sécurité d'un produit Download PDF

Info

Publication number
WO2009132237A2
WO2009132237A2 PCT/US2009/041607 US2009041607W WO2009132237A2 WO 2009132237 A2 WO2009132237 A2 WO 2009132237A2 US 2009041607 W US2009041607 W US 2009041607W WO 2009132237 A2 WO2009132237 A2 WO 2009132237A2
Authority
WO
WIPO (PCT)
Prior art keywords
data
user
processor
interface
food
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/US2009/041607
Other languages
English (en)
Other versions
WO2009132237A3 (fr
Inventor
John J. Sholl
John E. Haaland
Susan K. Harlander
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
BTSafety LLC
Original Assignee
BTSafety LLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by BTSafety LLC filed Critical BTSafety LLC
Priority to CA2722417A priority Critical patent/CA2722417A1/fr
Publication of WO2009132237A2 publication Critical patent/WO2009132237A2/fr
Publication of WO2009132237A3 publication Critical patent/WO2009132237A3/fr
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0635—Risk analysis of enterprise or organisation activities
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06395—Quality analysis or management
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/018—Certifying business or products
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B13/00—Burglar, theft or intruder alarms
    • G08B13/18—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength
    • G08B13/181—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using active radiation detection systems
    • G08B13/183—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using active radiation detection systems by interruption of a radiation beam or barrier
    • G08B13/186—Actuation by interference with heat, light, or radiation of shorter wavelength; Actuation by intruding sources of heat, light, or radiation of shorter wavelength using active radiation detection systems by interruption of a radiation beam or barrier using light guides, e.g. optical fibres
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N23/00—Cameras or camera modules comprising electronic image sensors; Control thereof
    • H04N23/60—Control of cameras or camera modules
    • H04N23/66—Remote control of cameras or camera parts, e.g. by remote control devices
    • H04N23/661—Transmitting camera control signals through networks, e.g. control via the Internet

Definitions

  • Critical control points can represent the place and time in a process where actions are needed to complete critical tasks. Critical tasks can be those actions required to achieve the most effective desired outcomes when performed at a critical control point. Further, the person who knows the hazards and the necessary actions should have the authority to make the necessary decisions to ensure the effectiveness of the control points. That authority includes the decision to take corrective action or to stop a process impacted by a control point failure until a proper assessment and corrective action are undertaken.
  • the person having such authority is a "bell-ringer,” which is a person who is part of a trusted team whose action occurs before the "problem” occurs (before the problem impacts a consumer), as opposed to a “whistle- blower” whose action takes place after the "problem” occurs (after the problem impacts a consumer).
  • FIG. 1 is a block diagram of a particular embodiment of a system to assist employees in providing product quality and safety and to provide production efficiency and effectiveness;
  • FIG. 2 is a block diagram of a particular illustrative embodiment of a system to provide product quality and safety and to provide enhanced efficiency and effectiveness;
  • FIG. 3 is a block diagram of a second particular illustrative embodiment of a system to provide product quality and safety and to provide enhanced efficiency and effectiveness;
  • FIG. 4 is a conceptual block diagram of a third particular illustrative embodiment of a system to provide product quality and safety and to provide enhanced efficiency and effectiveness;
  • FIG. 5 is a block diagram of a particular embodiment of a system to provide product quality and safety and to provide enhanced efficiency and effectiveness;
  • FIG. 6 is a flow diagram of a particular illustrative embodiment of a method to provide product quality and safety and to provide enhanced efficiency and effectiveness;
  • FIG. 7 is a flow diagram of a second particular illustrative embodiment of a method to provide product quality and safety and to provide enhanced efficiency
  • FIG. 8 is a block diagram of a particular illustrative embodiment of a portable hand-held device including a user interface to receive data related to provide product quality and safety and to provide enhanced efficiency and effectiveness;
  • FIG. 10 is a block diagram of a third particular illustrative embodiment of a system including a portable hand-held device.
  • the system can include a server and a portable hand-held device, which can operate independently or in cooperation, to provide monitoring of critical control and safety points within a process.
  • the server can include one or more databases including information related to governmental regulations, corporate standards, science and technology advances, facility specific information, or any combination thereof.
  • the server can also include training information, including video data, audio data, text data, or any combination thereof.
  • video data refers to both still images and moving video.
  • the portable hand-held device can be used to gather facility- specific information, to detect quality control and/or safety problems, and to assist an employee in responding to the detected problem.
  • the device may provide a list of tasks to be completed in order to remediate the problem.
  • the device may permit tracking an on-going process in order to improve accuracy of outcome (such as a reduction of shrink).
  • shrink refers to a wasted difference between purchased inventory and what is actually sold to consumers.
  • the device may process collected information, determine the existence of a problem, and initiate an alert to notify an employee of the problem so that the problem can be corrected.
  • the device may be adapted to notify expert personnel, a central office, a corporate quality control officer, other individuals, or any combination thereof of the problem, so that the particular individuals or groups may have input into a particular course of action. For example, in a product recall situation, a corporate officer and possibly legal professionals may be involved in determining that a recall is necessary and in determining how to initiate the recall.
  • the server and the hand-held device may be used in a variety of contexts, including service environments, processing environments, production environments, or any combination thereof.
  • service environments including service environments, processing environments, production environments, or any combination thereof.
  • processing environments including processing environments, production environments, or any combination thereof.
  • production environments including food service, processing environments, production environments, or any combination thereof.
  • the hand-held device and the server can be adapted to provide quality and safety monitoring for any number facilities in almost any industry.
  • the server-based system, the portable hand-held computing system, or any combination thereof can be used by restaurants, processing plants, product packing or packaging facilities, distributors, retailers, other service providers, other producers, or any combination thereof.
  • Each environment where the system and/or the portable hand-held computing system are used may have an unique application program to meet specific safety and quality standards and to address facility specific efficiencies. For example, such safety and quality standards can be substantially different for a restaurant as compared to a commercial fishing boat.
  • the server-based system and/or the portable hand-held computing system can be used in any environment where a real-time on-the-job response is critical and where decisions can be made based on immediate access to appropriate databases and actual experts, when the answer is not already included within a database or within a memory of the hand-held computing system.
  • the portable hand-held computing system allows the employee immediately to photograph, label and communicate the problem and/or to look up remediation information to handle the unexpected situation.
  • the portable hand-held computing system can be used to communicate directly with expert personnel to discuss the detected problem and possible remediation options.
  • the remediation inforaiation is stored in a memory of the hand-held device.
  • the remediation information can be retrieved by querying a database accessible via a network or by communicating data to actual experts when the answer is not already included in the database.
  • the network can be accessed (as needed) via wireless connection.
  • the expert team develops an assessment, which can identify critical control points within a particular facility, within a company, within a production chain, or any combination thereof.
  • critical control points refers to one or more stages of production that play a role in the quality and safety of the end product.
  • the assessment can include critical control points related to the product, the facility, the process, suppliers, ingredients, or any combination thereof. Further, the assessment can include control point data related to safety, training, operations, and efficient tasking.
  • the assessment information can be input to a simulation system, which can be used to perform a variety of Monte Carlo type simulations to evaluate risks and liabilities associated with failures at the identified "critical control points.”
  • the simulations can be used to generate visualizations of risks and associated consequences to assist companies in identifying where they need to focus their efforts in order to enhance their on-going food safety and quality efforts.
  • the knowledge base 102 provide multimedia files (including text data, audio data, video data, still image data, other data, or any combination thereof) to the information presentation device 108, which may identify critical tasks 104 to be performed by control personnel.
  • the information may be viewed by the control personnel via the information presentation device 108.
  • the information presentation device 108 may display a graphical user interface to present information and to receive user input.
  • the information presentation device 108 may be provided with a camera, a microphone, a speaker, and optional attachment devices to facilitate information gathering and to communicate collected data back to the knowledge base 102.
  • the system 100 can be brought on-line to provide real-time monitoring of a process or facility and to assist key personnel in monitoring, identifying, and remediating problems that might otherwise impact product quality and safety.
  • the system 100 may include on-going monitoring and support to update the installation to manage new and emerging pathogens.
  • the system 100 can include remote systems, such as the remote systems 120 to provide remote backup monitoring to ensure compliance and to maintain and update the installation as needed.
  • the remote systems 120 can include one or more computers that can communicate with the system 100 to receive and monitor data received via the tracking mechanism 110 (in real-time or near real-time) and to monitor and update the knowledge base 102, as needed.
  • expert quality control and process management personnel may be able to review corporate policies and/or standards and to work in conjunction with senior management of the company to streamline processes and policies.
  • redundant policies may be consolidated, and unenforced policies and out-of-date policies may be eliminated, simplifying and reducing the corporate policies to those that have the greatest impact on productivity.
  • Some functions and tasks, which may be performed efficiently, may be eliminated, in part, because they are not necessarily effective. In some instances, such tasks may represent "busy work," as compared to tasks that might have a greater impact on productivity.
  • the first, second, and third portable devices 204, 206, and 208 are adapted to receive user input, to transmit data related to the user input to the food safety system 202 via the network 210, and to receive remediation data from the food safety system 202 in response to the transmitted data.
  • the remediation data can include one or more actions to be taken by the user to correct a food event.
  • each of the first, second, and third portable devices 204, 206, and 208 may include an integrated display, and each portable device can provide a graphical user interface (GUI) including the one or more actions to its display.
  • GUI graphical user interface
  • the food safety system 402 can include a web-enabled database that communicates with the portable device 404 to provide specific task-centered real-time information that guides and records employee decision- making.
  • the portable device 404 can include a camera that can be used to record digital images of particular food situations, and the portable device can transmit the image to the food safety system 402 for evaluation by expert personnel at a remote location. This feature provides an additional advantage in that the inspecting personnel need not be experts, since the portable device 404 provides a means for instant communication (phone, instant message, chat, image sharing, other communications means, or any combination thereof) with a remotely located expert to assist in identifying safety-related issues.
  • the hand-held device 504 is adapted to transmit information requests and decision requests to the headquarters system 502.
  • the user of the hand-held device 504 can be used to capture a picture of a particular area or event and to transmit the visual image to the headquarters system 502 for instructions.
  • the hand-held device 504 can be used to report information to the headquarters system 502, such as critical control point inspection data.
  • the hand-held device 504 can include a display interface and an audio interface to reproduce data received from the headquarters system 502 for use by an employee.
  • the control panel 930 can include an "Initiate Call to Expert" soft- key 932 that is selectable by a user to initiate a telephone call to a food safety system in order to establish a voice conversation between a user at the portable hand-held device and an expert associated with the food safety system.
  • the control panel 930 can include a "Notify Management" soft-key 934 that can be selected by the user to initiate an alert to management, which may be an email, an instant message, another control signal, or any combination thereof.
  • the control panel 930 can include an "Update Progress" soft-key 936 that is selectable by a user to access a user input screen to update information related to an inspection, to update data related to an on-going remediation process, to enter other data, or any combination thereof.

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  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Strategic Management (AREA)
  • Development Economics (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Educational Administration (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Game Theory and Decision Science (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Finance (AREA)
  • Signal Processing (AREA)
  • Accounting & Taxation (AREA)
  • Multimedia (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • User Interface Of Digital Computer (AREA)

Abstract

Dans un mode de réalisation particulier, un dispositif portable, portatif, de gestion de qualité et de sécurité de produits comprend un processeur 312 et une mémoire 320 à laquelle peut accéder le processeur 312. La mémoire 320 comprend des instructions pouvant être exécutées par le processeur 312 en vue de collecter des données liées à un emplacement particulier et en vue de générer une interface utilisateur graphique (GUI) comprenant une pluralité d'éléments sélectionnables par l'utilisateur auxquels peut accéder un utilisateur. La pluralité d'éléments sélectionnables par l'utilisateur comprend un premier élément sélectionnable par l'utilisateur pour démarrer la lecture d'une vidéo de formation, un second élément sélectionnable par l'utilisateur pour recevoir l'entrée utilisateur associée à l'emplacement particulier, et un troisième élément sélectionnable par l'utilisateur pour afficher les données indiquant les actions devant être entreprises par l'utilisateur en réponse aux données collectées. Le dispositif comprend également une interface d'affichage 314 sensible aux actions du  processeur 312 et adaptée pour afficher la GUI.
PCT/US2009/041607 2008-04-25 2009-04-24 Système et procédé pour la qualité et la sécurité d'un produit Ceased WO2009132237A2 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CA2722417A CA2722417A1 (fr) 2008-04-25 2009-04-24 Systeme et procede pour la qualite et la securite d'un produit

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US4792808P 2008-04-25 2008-04-25
US61/047,928 2008-04-25

Publications (2)

Publication Number Publication Date
WO2009132237A2 true WO2009132237A2 (fr) 2009-10-29
WO2009132237A3 WO2009132237A3 (fr) 2010-02-18

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Country Status (3)

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US (3) US20090271243A1 (fr)
CA (1) CA2722417A1 (fr)
WO (1) WO2009132237A2 (fr)

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US20110035326A1 (en) 2011-02-10
WO2009132237A3 (fr) 2010-02-18

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