WO2006027890A1 - Franchise head office server and franchise management system - Google Patents

Abstract

A franchise head office server (1) is connected to a client terminal (2) through a network (N) and used to receive an order of education software or an education seminar (12e2) from the client terminal (2). The franchise head office server (1) comprises a sales area database (12b) where virtual shop Web sites (12B1 to 12Bxxx) established on a network (N) and address information (12b2) in a preset sales area of the virtual shop Web sites (12B1 to 12Bxxx) are recorded after the address information is associated with the virtual shop Web sites. According to information on the address of a client (5) transmitted from the client terminal (2), a CPU (10) searches the address information (12b2) in the sales areas recorded in the sales area database (12b), thereby determines the relevant virtual shop Web site from the virtual shop Websites (12B1 to 12Bxxx), and performs move to the Web page of the determined one of the virtual shop Web sites (12B1 to 12Bxxx) from the head office Web site (12A).

Description

 Specification

 Franchise headquarters server and franchise management system

 Technical field

 [0001] The present invention relates to an electronic commerce system operated in a franchise format.

 Background art

 [0002] Conventionally, headquarters servers connected to customer terminals via networks such as the Internet provide customers with information on products and services, orders from customers, and franchise contracts with headquarters. There are known electronic commerce systems in which goods are sent and services are provided from physical stores operated by members who have signed up.

 [0003] Then, in the electronic commerce system as described above, a virtual store website corresponding to each real store is provided on the network, and the virtual store website and the head office server are connected via a network. There is known a method of operating each real store by managing the virtual store web site in cooperation with the headquarters of the real store owner (for example, Patent Document 1).

 [0004] In addition, there is also known an electronic commerce system in which only a virtual store website is provided without a real store in order to reduce expenses such as equipment costs, and a member conducts business such as advertising (for example, Patent Document 2).

 Patent Document 1: JP 2001-265941 A

 Patent Document 2: JP 2001-101299 A

 Disclosure of the invention

 Problems to be solved by the invention

[0005] By the way, in the above-mentioned electronic commerce system, for example, when a customer places an order for goods or services directly to the franchise headquarters site, a list of franchise member stores is presented, and the customer It is common to select franchisees.

However, in a powerful e-commerce system, if a franchise member store does not have a real store, the customer side can choose a franchise member store. While it is easy, it is difficult for franchisees to secure appropriate customers. It is not clear which franchise franchise stores should be used to distribute sales from customers. was there.

 In addition, when providing services at each franchise member store, there is a problem that if the number of customers who ordered the service is small, the efficiency of service provision is improved.

[0006] An object of the present invention is to provide a franchise headquarter server and a franchise management system capable of realizing high efficiency and franchise management.

 Means for solving the problem

 [0007] In order to solve the above-mentioned problem, the invention described in claim 1 is connected to a customer terminal via a network, and receives an order for the product or service of the customer terminal power that accesses the headquarters website. Sales area information that stores the franchise headquarters server that accepts the virtual franchise member stores that have a website on the network and the address information within the business sphere of each virtual franchise member store that is set in advance. Based on the address information of the customer transmitted from the customer terminal transmitted from the customer terminal, the member store determining means for determining the corresponding virtual franchise member store by searching the address information of the business area information storage means, Move from the headquarters website to the website of the virtual franchise member store determined by the member store determination means Characterized in that it comprises a stage, a.

[0008] The invention described in claim 2 is a franchise headquarter server that is connected to a customer terminal via a network and receives orders for goods or services from the customer terminal that has accessed the headquarters website. A business area information storage means for storing a virtual franchise member store provided on the network and address information within a business area of each virtual franchise member store set in advance in association with each other, and transmitted from the customer terminal Based on the address information of the customer, the address information stored in the sales area information storage means is searched to determine the corresponding virtual franchise member store and the member store determination means. Record and store the sales of the goods or services ordered by the customer as sales of virtual franchise member stores And a sales storage means. [0009] The invention described in claim 3 is connected to a customer terminal via a network, and to a franchise headquarter server that receives an order for a service from the customer terminal that has accessed the headquarters website. A business area information storage means for storing a virtual franchise member store provided on the network and address information within a business area of each virtual franchise member store set in advance, and a customer transmitted from the customer terminal Based on the address information, the address information in the business area information storage means is searched to determine the corresponding virtual franchise member store, and a predetermined service for each virtual franchise member store within a predetermined period. Order number storage means for storing the order to be provided, and each virtual branch stored in the order number storage means Providing place determining means for determining the providing place of the service provision in one or two or more adjacent virtual franchise member stores based on the number of orders for each of the member stores.

 [0010] The invention according to claim 4 is the franchise headquarter server according to claim 3, wherein the provision location determining means has a predetermined number of orders in one virtual franchise member store. If it is less than the number of people, it is decided to provide services jointly with two or more adjacent virtual franchise member stores, and near the center of the entire business area of the virtual franchise member stores jointly operated Is determined as the place of provision.

[0011] The invention described in claim 5 includes a customer terminal and a franchise headquarters server that receives an order for goods or services from the customer terminal that has accessed the headquarters website via the network. In the franchise management system, the franchise headquarter server stores a virtual franchise affiliated store having a website on the network and address information within a business area of each virtual franchise affiliated store set in advance in association with each other. Sales area information storage means and member store determination means for determining the corresponding virtual franchise member store by searching the address information of the sales area information storage means based on the address information of the customer transmitted from the customer terminal And the website of the virtual franchise member store determined by the member store determination means. And a moving means for moving the headquarters We b site site, the customer terminal may access the Web site And browsing means for browsing the Web page, and transmitting means for transmitting the customer's location information to the franchise headquarter server.

 The invention's effect

 [0012] According to the invention described in claim 1 or 5, the franchise headquarters server uses the member store determination means based on the customer address information transmitted from the customer terminal to the franchise headquarters server. By searching for address information in the business area information storage means, the relevant virtual franchise member store is determined, and by means of movement, the headquarters website is moved to the virtual franchise member store website determined by the member store determination means. Therefore, the virtual franchise member store is automatically determined, and the customer can easily determine the virtual franchise member store without having to select the virtual franchise member store. In addition, the virtual franchise member stores can easily secure appropriate customers, thereby realizing efficient franchise management.

 In addition, since the website of a virtual franchise member store is set up on the network, it is possible to reduce the expenses such as equipment costs without having to set up a real store, and it is possible to operate the franchise with less risk.

 [0013] According to the invention described in claim 2, the franchise headquarters server uses the address information of the business area information storage means based on the address information of the customer to which the customer terminal power is also transmitted by the member store determination means. By searching for information, the corresponding virtual franchise member store is determined, and the sales storage means stores the sales of the virtual franchise member store determined by the member store determination means as the sales of the product or service ordered by the customer. Since sales are recorded and stored, it is automatically determined to which virtual franchise member stores sales should be distributed. Therefore, sales distribution can be judged easily and efficiently, and efficient franchise management can be realized.

[0014] According to the invention described in claim 3, the franchise headquarters server uses the address information of the business area information storage means based on the address information of the customer whose customer terminal power is also transmitted by the member store determination means. By searching for information, the corresponding virtual franchise member store is determined, so the virtual franchise member store is automatically determined. Follow Thus, the virtual franchise member stores can easily secure appropriate customers, and can realize efficient franchise management. In addition, the franchise headquarters server, based on the number of orders for each virtual franchise member store stored in the order number storage means by the providing location determination means, joins one or more adjacent virtual franchisees. Since the location where the service is provided at the store is determined, if necessary, two or more neighboring virtual franchise member stores can jointly provide the service, thereby improving the efficiency of service provision. As a result, efficient operation and franchise operation can be realized.

 [0015] According to the invention described in claim 4, the franchise headquarters server, if the number of orders at one virtual franchise member store is less than the predetermined number by the providing location determination means, The number of people who have ordered is determined by providing a joint location with two or more virtual franchise affiliated stores and providing a service near the center of the entire virtual franchise affiliated business area. Virtual franchise member stores that are less than the prescribed number can be provided jointly with neighboring virtual franchise stores, which will improve the efficiency of service provision and enable efficient franchise management. realizable.

 In addition, since the location is determined near the center of the entire business area of the joint virtual franchise member stores, the location is not too far away for customers receiving services.

 Brief Description of Drawings

FIG. 1 is an explanatory diagram for explaining the configuration of a franchise management system according to the present invention.

 FIG. 2 is a block diagram showing a schematic configuration of a franchise headquarter server according to the present invention.

 FIG. 3 is a diagram showing a data structure of a business area database according to the present invention.

 FIG. 4 is a diagram showing a data structure of an order status database according to the present invention.

 FIG. 5 is a diagram showing a data structure of a venue database according to the present invention.

 FIG. 6 is a block diagram showing a schematic configuration of a customer terminal according to the present invention.

 FIG. 7 is a flowchart showing a flow of order for education software according to the present invention.

FIG. 8 is a flowchart showing a flow of ordering an education seminar according to the present invention. FIG. 9 is a flowchart showing a flow of determining an education seminar location according to the present invention. BEST MODE FOR CARRYING OUT THE INVENTION

Hereinafter, the best mode for carrying out the present invention will be described in detail with reference to the drawings.

 First, the configuration of the present embodiment will be described.

 In the present embodiment, a franchise management system including a franchise headquarter server that provides educational software and an educational seminar will be described as an example of the franchise management system.

 [0018] (System configuration)

 FIG. 1 shows a basic configuration of a franchise management system 100 according to the present invention. As shown in FIG. 1, a franchise management system 100 according to the present invention includes, for example, a franchise headquarter server 1, a customer terminal 2, etc., and the franchise headquarter server 1 is connected to a customer terminal 2 via a network N. ing. In addition, the franchise headquarters server 1 includes a headquarters website 12A managed by the franchise operator 3 and virtual store websites 12B1 to 12Bxxx as virtual franchise member stores provided for each franchise member 4! /, The

 [0019] Franchise operator 3 operates franchise headquarters (not shown) and manages headquarters website 12A. In addition, franchise operator 3 permits franchise member 4 to use the mark indicating business of franchise headquarters, service mark, etc., and provides systems and know-how for providing customers 5 with products and services. The franchise member 4 receives a certain amount of royalties as consideration for the sale of goods and the provision of services using the mark and the system and know-how.

More specifically, the franchisee 3 develops educational software or the like as a product, and provides the educational software to the customer 5 through the franchise member 4. In addition, franchise operator ₃ develops know-how and teaching materials, etc. for holding educational seminar 12e2 as a service, and provides such know-how and teaching materials to franchise member 4.

[0021] The franchise member 4 uses, for example, the mark and system and know-how provided by the franchise operator 3 to sell products and provide services, and the franchise member 4 Promotional activities such as advertisement distribution in the sales area Do.

 More specifically, franchise member 4 transmits education software and education seminar 12e2 to acquire customer 5, and also has the know-how and teaching materials of education seminar 12e2 provided by franchise operator 3. Use to hold educational seminars 12e2, etc.

[0022] The headquarters website 12A provides, for example, information about education software (not shown) supplied by the franchise operator 3, education seminar 12e2, and the like.

 [0023] The virtual store building Web site 12Β1-12Βχχχ is a Web site provided for each franchise and member 4 in the franchise headquarters server 1, and serves as a virtual franchise member store. The virtual store website 12Β1-12Βχχχ provides customers 5 with educational software, education seminar 12e2 information, etc., supplied in the business area where franchise member 4 operates.

 In the embodiment of the present invention, an actual store managed by the franchise member 4 is not provided in order to suppress expenses such as equipment costs, but an actual store may be provided as appropriate.

 In the embodiment of the present invention, the virtual store websites 12 to 1 to 12 Βχχχ may be provided outside the franchise headquarter server 1 because the force S is provided in the franchise headquarter server 1. The head office website 12A and the virtual store websites 12B1 to 12Bxxx are linked on the network N.

[0024] The network N includes various communication lines such as a telephone line network, an ISDN line network, a dedicated line, a mobile communication network, a communication satellite line, and a CATV line network, and an Internet service provider that connects them.

 [0025] Hereinafter, each part constituting the franchise management system 100 of the present embodiment will be described.

 [0026] (Configuration of franchise headquarters server)

 The franchise headquarter server 1 has a function as a web server. For example, as shown in FIG. 2, a CPU (Central Processing Unit) 10, a RAM (Random Access Memory) 11, a storage unit 12, a communication unit 13, etc. Each part is connected by a bus 14.

The CPU 10 performs various control operations according to various processing programs stored in the storage unit 12. I do.

 [0028] Specifically, the CPU 10 transmits the web page data of the headquarters website 12A to the customer terminal 2, and the address information (illustrated) of the customer 5 transmitted from the customer terminal 2 and received via the communication unit 13. On the basis of (omitted), information such as educational seminar 12e2 as a product is provided to customer 5 as a product, and virtual store Web sites 12B1 to 12Bxxx to receive orders are determined. In addition, CPU 10 records sales of education software or education seminar 12e2 received from customer 5 as sales of virtual store websites 12B1 to 12Bxxx determined above. In addition, if the number of people ordering 12e2 at one virtual store website 12Β1 to 12Βχχχ is less than the prescribed number, the business area will be combined with two or more virtual store websites 12B1 to 12Bxxx that are adjacent to each other. We decided to hold educational seminar 12e2 and decided to hold the seminar center 12e2 as the venue 12f 1 (provided location) for the entire virtual sales website 12Β1-12 Webχχχ business area.

 [0029] The RAMI 1 expands the processing program executed by the CPU 10 into the program storage area in the RAMI 1, and also stores the input data and the processing result generated when the processing program is executed in the work area. Store.

 [0030] The storage unit 12 includes a recording medium (not shown) in which programs, data, and the like are stored in advance, and the recording medium is configured by a magnetic, optical recording medium, or semiconductor memory. Yes. For example, as shown in FIG. 2, the storage unit 12 includes a headquarters web page database 12 Aa, a web page database 12B 1a to 12B xxxa stored for each virtual store website, a customer database 12a, and sales area information storage means. Sales area database 12b, educational software database 12c, sales database 12d as sales storage means, order status database 12e as order quantity storage means, and venue database 12f.

 [0031] The Web page database 12Aa in the headquarters Web page data of the headquarters Web site 12A, which is a web page described in, for example, HTML (Hypertext Markup Language) or XML (Extensible Markup Language) and viewable by a web browser Is remembered.

[0032] Web page databases 12Bla to 12Bxxxa include, for example, HTML (Hypertext Web page data of virtual store Web sites 12B1 to 12Bxxx, which are Web pages that are described in Markup Language (XML) or XML (Extensible Markup Language) and can be viewed with a Web browser, are stored.

 [0033] The customer database 12a includes, for example, each virtual store website 12Β1-12Βχχχ, customer data such as each customer 5's address, telephone number, office, etc. and educational software or education seminar 12e2 from each customer 5, etc. Order information and the like are stored in association with each virtual store website 12B1-12Bxxx.

 [0034] In the business area database 12b, for example, as shown in FIG. 3, the virtual store websites 12B1 to 12Bxxx and the address information 12b2 in the business areas of the virtual store websites 12B1 to 12Bxxx are associated with each other. It is memorized.

 The sales area database 12b contains regional information such as population by job type, population by age group, number of stations, number of passengers at each station, number of companies by industry, etc. in the business areas of each virtual store website 12Β1-12Βχχχ. Power Virtual Store Website 12Β1 ～ 12Βχχχ may be stored separately. These regional information can be used for more efficient franchise management. For example, when considering the establishment of a real store, it is possible to predict the number of customers and the profit margin of the regional information ability in the corresponding sales area.

 [0035] The educational software database 12c stores, for example, data on educational software as products.

 [0036] In the sales database 12d, for example, the sales amount of the educational software or the educational seminar 12e2 ordered through the virtual store websites 12-1 to 12Βχχχ is stored for each virtual store website.

 [0037] In the order status database 12e, for example, as shown in FIG. 4, the number of orders 12e3 of the education seminar 12e2 within a predetermined period is associated with each virtual store website 12B1 to 12Bxxx and each education seminar 12e2. And remembered.

In the hall database 12f, for example, as shown in FIG. 5, the hall 12f2, the capacity 12f3, etc. are stored in association with the venue 12fl where the education seminar 12e2 is held.

[0039] Further, the storage unit 12 is a system program that can be executed by the franchise headquarters Sano 1, Stores various processing programs that can be executed by the system program. These programs are stored in the storage unit 12 in the form of computer readable program codes. Specifically, a communication control program 12g, a member store determination program 12h, a movement program 12i, an educational software provision program 1¾, an order status update program 12k, a venue determination program 121, a venue determination program 12m, and the like are stored.

 [0040] For example, the communication control program 12g sends the web page data to the customer terminal 2 to the CPU 10 in response to a request signal for the web page data of the head office website 12A or the virtual store website 12Β1 to 12Βχχχ from the customer 5. Or a program that realizes a function of receiving order information of the customer 5 transmitted from the customer terminal 2. More specifically, according to the request signal of the web page data from the customer 5 to the headquarters website 12A or the virtual store websites 12B1 to 12Bxxx from the customer 5, the headquarters web page database 12Aa or the web page database 12Bla to 12Bxxxa A function that extracts the web page data, controls the communication unit 13 to transmit the extracted web page data to the customer terminal 2, and receives the order information of the educational software or education seminar 12e2 that also transmits the customer terminal capability. This is a program to be realized.

 [0041] The member store determination program 12h, for example, stores the business area address information 12b 2 stored in the business area database 12b based on the address information (not shown) of the customer 5 transmitted from the customer terminal 2 to the CPU 10. Is a program that realizes a function of searching for and extracting and determining the corresponding virtual store Web sites 12B 1 to 12Bxx X. The CPU 10 functions as a member store determination means by executing a powerful member store determination program 12h.

 [0042] The movement program 12i sends the CPU 10 the Web page data of the virtual store websites 12B 1 to 12Bxxx determined by the member store determination program 12h, the Web page database 12B la of the virtual store websites 12B 1 to 12Bxxx. ~ A program that realizes the function of extracting 12Bxxxa force and sending it to the customer terminal 2. The CPU 10 functions as a moving means by executing the moving program 12i.

[0043] The educational software providing program 1¾ extracts the corresponding educational software from the educational software database 12c based on the educational software order information transmitted from the customer terminal 2 to the CPU 10, for example, Send to 2. [0044] The order status update program 12k, for example, every time the order information of the education seminar 12e2 is transmitted from the customer terminal 2 to the CPU 10, the corresponding virtual store website 12B 1 to 12Bxxx in the order status database 12e. This is a program that realizes the function to rewrite the order number 12e3 of the educational seminar 12e2.

 [0045] The venue determination program 121 is, for example, the case where the order number 12e3 of the education seminar 12e2 at one virtual store website 12 2 1 to 12 Βχχχ is less than the predetermined number of people in the virtual store website 12, if the business area is adjacent It is a program that realizes the function of deciding to hold educational seminar 12e2 jointly with two or more virtual store websites 12B1-12Bxxx.

 More specifically, the venue determination program 121 refers to the order status database 12e to the CPU 10 to extract virtual store websites 12 Bl to 12Bxxx where the number of orders 12e3 is less than the predetermined number, Virtual store websites 12B1 to 12Bxxx, which are jointly held by educational seminar 12e2 together with two or more virtual store websites 12B1 to 12Bxxx that are adjacent to each other. This is a program that realizes the function of determining the location near the center of the entire sales area as the venue 12f 1 (provided location).

 The CPU 10 functions as a providing place determining means by executing the holding place determining program 121.

 The venue 12fl determined by the venue decision program 121 is good if it is near the center of the entire business area of the virtual store website 12B1-12Bxxx, which is held jointly by the educational seminar 12e2. It is determined in the range of l to 10km.

[0046] The venue determination program 12m is, for example, a program that allows the CPU 10 to extract the venue database power of the venue 12f2 corresponding to the determined venue 12f1 and realize the function of determining the venue database. More specifically, the venue determination program 12m searches the venue database 12f based on the determined venue location 12fl and extracts the corresponding venue 12f2 to the CPU 10, and the capacity of the venue 12f2 is 12f3, etc. This is a program that realizes the function of selecting and determining the appropriate venue 12f2 by determining whether it is suitable for the number of people ordering 12e3 in the educational seminar 12 e2. [0047] The communication unit 13 includes a modem (MODEM: Modulator / DEModulater), a terminal adapter (Terminal Adapter), a LAN adapter, and the like, and communicates with an external device with the customer terminal 2 through the network N. Do.

 [0048] (Configuration of customer terminal)

 As shown in FIG. 6, the customer terminal 2 includes a CPU 20, a RAM 21, a storage unit 22, an input unit 23, a display unit 24, and a communication unit 25, and each unit is connected by a bus 26.

 The CPU 20 performs various control operations according to various processing programs stored in the storage unit 22. The RAM 21 develops a processing program executed by the CPU 20 in a program storage area in the RAM 21, and stores input data and a processing result generated when the processing program is executed in the work area. The storage unit 22 stores a system program that can be executed by the customer terminal 2 and various processing programs that can be executed by the system program. These programs are stored in the storage unit 22 in the form of computer readable program codes.

 [0050] Specifically, the CPU 20 receives the web page data of the headquarters website 12A or the virtual store websites 12B1 to 12Bxxx transmitted from the franchise headquarter server 1, and the display unit 24 〖koo! /, The headquarters website 12A or the virtual store websites 12B1 to 12Bxxx are displayed, and the customer data and order information input by the customer 5 are transmitted to the franchise headquarter server 1. In addition, the franchise headquarters server 1 controls the receiving of educational software, etc. data to be transmitted and the data of the venue 12f2, etc. where the educational seminar 12e2 is held, and the received educational software etc. data and educational seminar 12e2 are held. The data of the venue 12f 2 etc. to be stored is stored in the storage unit 22.

 [0051] The storage unit 22 includes a recording medium (not shown) in which programs, data, and the like are stored in advance, and the recording medium is configured by a magnetic, optical recording medium, or semiconductor memory. Yes. As shown in FIG. 6, the storage unit 22 stores, for example, a browsing program 22a as browsing means, a transmission control program 22b as part of transmitting means, and the like.

[0052] The browsing program 22a receives, for example, the Web page data of the headquarters website 12A or the virtual store websites 12B1 to 12Bxxx transmitted from the franchise headquarter server 1 to the CPU 20 and displays it on the display unit 24. It is a program that realizes the function. CPU20 Functions as browsing means by executing the browsing program 22a.

[0053] The transmission control program 22b is a program that controls the communication unit 25 to realize a function of transmitting the customer data and order information input by the customer 5 to the franchise headquarter server 1 in the CPU 20. The CPU 20 functions as part of the transmission means by executing the transmission control program 22b.

The input unit 23 has, for example, a numeric keypad, various function keys, and the like, and outputs a press signal by the key operation to the CPU 20. The input unit 23 has a mouse or a track pad which is a pointing device, and outputs an operation signal to the CPU 20 by a mouse click operation or a track pad tap operation. The input unit 23 may include a touch panel that is integrated with the display unit 24. The input unit 23 functions as an input unit or selection unit for selecting and inputting necessary information when placing an order for educational software or educational seminar 12e2, and the customer 5 operates the CPU 20 using the input unit 23. Information necessary for ordering educational software or educational seminar 12e2 can be sent to the franchise headquarters server 1.

 [0055] The display unit 24 is configured by, for example, an LCD (Liquid Crystal Display), a CRT (Cathode Ray Tube), or the like, and according to a display signal input from the CPU 20, the headquarters website 12A or the virtual store website 12B 1 ~ Functions as a display means for displaying various images based on 12Bxxx web page data.

 [0056] The communication unit 25 includes a modem, a terminal adapter, a LAN adapter, and the like, and communicates with an external device such as the franchise headquarter server 1 and the customer terminal 2 via the network N. It functions as a part of the transmission means that transmits information selected and selected by the customer 5.

 [0057] (Ordering for educational software by franchise management system 100)

 Next, the operation of the present embodiment will be described with reference to the flowchart shown in FIG. First, the flow of orders for educational software is explained.

[0058] As shown in FIG. 7, the customer 5 uses the customer terminal 2 to send a request signal for the web page data of the headquarters website 12A to the franchise headquarters server 1 via the network N (step Sl). Franchise Headquarters Server 1 is headquarters Website 12A Web page When receiving the request signal Jideta (step S2), CPUIO by executing the communication control program 12g, the headquarters _We b pages database 12Aa extracts Web page data of the headquarters Web site 12A, extracted headquarters Web site 12A Web page data is transmitted to customer terminal 2 (step S3).

 Next, the customer terminal 2 receives the web page data of the headquarters website 12A (step S4), and the CPU 20 displays the screen of the headquarters website 12A on the display unit 24 by executing the browsing program 22a. The customer 5 looks at the screen of the headquarters website 12A, and uses the input unit 23 to input customer data such as the address, telephone number, and office of the customer 5 (step S5). The CPU 20 transmits the input customer data to the franchise headquarters Sano 1 by executing the transmission control program 22b (step S6).

 When the franchise headquarters server 1 receives the customer data (step S7), the CPUIO executes the member store determination program 12h, and based on the address information (not shown) of the customer 5 stored in the customer database 12a, The business area address information 12b2 stored in the business area database 12b is searched, and the corresponding virtual store websites 12B1 to 12Bxxx are extracted and determined (step S8). Next, the CPUIO stores the received customer data in the customer database 12a of the storage unit 12 (step S9).

 Next, CPUIO extracts the web page data of the determined virtual store websites 12B 1-12Bxxx by executing the moving program 12i, from the web page database 12B la-12Bxxxa force of the virtual store websites 12B 1-12Bxxx Then, it is transmitted to the customer terminal 2 (step S10).

 Next, the customer terminal 2 receives the web page data of the virtual store website 12Β1 to 12Βχχχ (step Sl l), and the CPU 20 executes the browsing program 22a, thereby causing the display unit 24 to display the virtual store website 12Β1 to 12Βχχχχ. Display the screen. The customer 5 views the information on the educational software displayed on the screens of the virtual store websites 12Β1 to 12Βχχχ, and inputs the order information of the desired educational software using the input unit 23 (step S12). The CPU 20 transmits the input order information of the educational software to the franchise headquarter server 1 by executing the transmission control program 22b (step S13).

When franchise headquarters server 1 receives the order information for the educational software (step S14), The CPUIO executes the educational software provision program 1¾ to retrieve the educational software data base 12c and extract the corresponding educational software data (step S15), and execute the communication control file 12g to extract it. The received educational software data is transmitted to the customer terminal 2 (step S16), and sales of the received educational software are stored in the sales database 12d as sales of the virtual store website 1 2B 1 to 12Bxxx (step S 17). . Next, the customer terminal 2 receives the educational software data (step S18) and stores it in the storage unit 22, thereby completing the order for the educational software.

In the embodiment of the present invention, the educational software may be stored in a storage medium such as the power CD-ROM described in the example provided via the network N and sent to the customer 5.

 [0061] (Explanation of order for education seminar and determination of location for education seminar)

 Next, the flow of receiving an order for an educational seminar and determining the location of the educational seminar will be described.

 [0062] As shown in FIG. 8, the customer 5 uses the customer terminal 2 to transmit a request signal for the web page data of the headquarters website 12A to the franchise headquarters server 1 via the network N (step S101). When the franchise headquarter server 1 receives the web page data request signal of headquarters website 12A (step S102), CPU 10 executes communication control program 12g, and the headquarters web page database 12Aa to headquarters website 12A Web The page data is extracted, and the extracted Web page data of the head office website 12A is transmitted to the customer terminal 2 (step S103).

Next, the customer terminal 2 receives the web page data of the headquarters website 12A (step S104), and the CPU 20 displays the screen of the headquarters website 12A on the display unit 24 by executing the browsing program 22a. The customer 5 views the screen of the headquarters website 12A, and uses the input unit 23 to input customer data such as the address, telephone number, and office of the customer 5 (step S105). By executing the transmission control program 22b, the CPU 20 transmits the input customer data to the franchise headquarters Sano 1 (step S106) .When the franchise headquarter server 1 receives the customer data (step S107), the CPU 10 By executing the member store decision program 12h, it is recorded in the customer database 12a. Based on the address information (not shown) of the stored customer 5, the address information 12b2 in the sales area stored in the sales area database 12b is searched, and the corresponding virtual store websites 12B1 to 12Bxxx are extracted and determined. (Step S108). Next, the CPU 10 stores the received customer data in the customer database 12a of the storage unit 12 (step S109).

[0063] Next, the CPU 10 executes the migration program 12i, thereby converting the determined web page data of the virtual store websites 12B 1 to 12Bxxx into the web page database 12B la to 12Bxxxa of the virtual store websites 12B 1 to 12Bxxx. The force is extracted and transmitted to the customer terminal 2 (step S110).

 Next, the customer terminal 2 receives the web page data of the virtual store websites 12B 1 to 12Bxxx (step Sllll), and the CPU 20 executes the viewing program 22a to display the! /, To display the screen of the virtual store website 12B1 ~ 12Bxxx. The customer 5 views the screens of the virtual store websites 12Β1 to 12Βχχχ and inputs the order information of the education seminar 12e2 using the input unit 23 (step S112). By executing the transmission control program 22b, the CPU 20 transmits the input order information of the education seminar 12e2 to the franchise headquarter server 1 (step S113).

 When the franchise headquarter server 1 receives the order information of the education seminar 12e2 (step S114), the CPU 10 stores the order information of the education seminar 12e2 in the customer database 12a (step SI 15), and also receives the order status update program 12k. By executing this, the order number 12e3 of the corresponding seminar in the corresponding virtual store Web site 12B 1 to 12Bxxx in the order status database 12e is updated (step S116). In addition, the sales of the received education seminar 12e2 is stored in the sales database 12d as the sales of the virtual store websites 12B1 to 12Bxxx (step S117), and the order for the education seminar 12e2 is completed.

 In the embodiment of the present invention, the case where the education seminar 12e2 is charged has been described, but a case where a free education seminar is held may be used. When a free education seminar is held, step S117 described in the embodiment of the present invention is omitted.

Next, as shown in FIG. 9, the CPU 10 executes the holding place determination program 121 to determine the holding place 12fl where the education seminar 12e2 is held. More specifically, C By executing the holding place determination program 121, the PU 10 first determines whether or not a predetermined period has passed as the recruitment period for the education seminar 12 e2 (step S201). If the predetermined period has not elapsed, the process returns to the previous stage of step S201. If the predetermined period has passed, the process proceeds to step S202, and the order status database 12e is searched to check whether the order number 12e3 of the corresponding seminar in the corresponding virtual store website 12Β1-12Βχχχ satisfies the predetermined number. to decide.

 Next! In the case of the order of the corresponding seminar of the corresponding virtual store website 12B 1-12Bxxx If the number of people 12e3 meets the predetermined number, proceed to step S203, and the corresponding virtual store website 12B 1-12Bxxx is educated alone It is decided to hold the seminar 12e2, and then, in step S204, the vicinity of the center of the business area of the corresponding virtual store Web site 12Β1 to 12Βχ XX is determined as the holding location 12fl.

 If the number of people ordering for the corresponding seminar on the corresponding virtual store websites 12B 1 to 12Bxxx does not meet the specified number, proceed to step S205 to search the order status database 12e and search for the corresponding virtual store. It is decided to hold an education seminar 12 e2 jointly with a virtual store in the business area adjacent to the business area of the website 12B 1-12Bxxx. Next, in step S206, a location near the center of the entire business area of the virtual store Web sites 12B1 to 12Bxxx that jointly hold the educational seminar 12e2 is determined as the holding location 12fl.

[0065] Next, the CPU 10 executes the venue determination program 12m to search the venue database 12f, and searches the venue database 12f based on the determined venue location 12fl to find the corresponding venue 12f2. At the same time, the capacity 12f3 of the venue 12f2 is also extracted, and it is judged whether or not it is suitable for the order number 12e3 of the education seminar 12e2. Determine venue 12fl and venue 12f2.

[0066] According to the franchise headquarter server 1 and the franchise management system 100 according to the present embodiment, the CPU 20 of the customer terminal 2 accesses the headquarters Web site 12A by executing the browsing program 22a to access the headquarters Web site 12A. To control the communication unit 25 by executing the transmission control program 22b to the franchise headquarter server 1 The CPU 10 of the franchise headquarter server 1 transmits the address information of the customer 5 and the business area database 12b based on the address information of the customer 5 transmitted from the customer terminal 2 by executing the member store determination program 12h. By searching the address information 12b2 etc. in the business area of the company, the corresponding virtual store website 12Β1-12Βχχχ is determined, and by executing the moving program 12i, the virtual store website determined by the member store determination program 12h Since it is moved to the web page of the site 12Β1-12 Webχχχ, the virtual store website 12Β1-12Βχχχ is automatically determined, and the customer 5 does not have to select the virtual store website 12B1-12Bxxx Easy, virtual store Web site 12B 1-12Bxx X can be determined. In addition, the virtual store website 12Β1-12Βχχχ can easily secure the right customers 5 and realize efficient franchise management.

 [0067] In addition, the CPU 10 of the franchise headquarters server 1 uses the virtual store website 12Β1 to 12Βχχχ, which has been received through the virtual store website 12h1-12 売 上 χχχ, determined by the member store determination program 12h. 12B 1 to 12Bxxx sales are recorded and stored in the sales database 12d, so it is automatically determined which virtual store website 12 Bl to 12Bxxx should be used to distribute sales. As a result, sales distribution can be judged and efficient franchise management can be realized.

[0068] Further, the CPU 10 of the franchise headquarter server 1 executes the holding place determination program 121 to search the order status database 12e, and the number of orders 12e3 in one virtual store Web site 12Β1 to 12Βχχχ is predetermined. If the number of people is less than the number of virtual stores that decide to hold educational seminar 12 e2 jointly with two or more adjacent virtual store websites 12B 1 to 12Bxxx, and jointly hold educational seminar 12e2 Web site 12Β1-12Βχχχ is located near the center of the entire sales area of 12Β1-12Βχχχ, so it is decided that the host location is 12fl. Educational seminar 12e2 can be held jointly with 12B 1-12Bxxx. Therefore, the efficiency of holding educational seminar 12e2 will be improved, and efficient franchise management will be realized. In addition, the venue 12f 1 is decided near the center of the entire business area of the joint virtual store websites 12B1 to 12Bxxx, so the venue 12fl is not so far away for the customer 5 who receives the education seminar 12e2. That's it.

[0069] Further, since the virtual store websites 12 to 1 to 12 Βχχχ are provided, it is possible to reduce the expenses such as the facility cost, which is not necessary to provide a real store, and it is possible to operate a franchise with less risk.

 [0070] In the embodiment of the present invention, educational software or an educational seminar is exemplified as a product or service provided from the franchise headquarters. However, the present invention is not limited to this. Any product or service that accepts orders may be used. Specifically, for example, stock investment software for investing stock may be used as a product, and a seminar for stock investment may be used as a service.

 Industrial applicability

 [0071] The franchise headquarters server and franchise management system according to the present invention makes it possible for a customer to easily determine a virtual franchise member store without selecting a virtual franchise member store, and to make a virtual franchise member store easy. It is possible to secure appropriate customers, reduce the cost of equipment, etc., without having to set up a real store, make it possible to make an easy and efficient decision on sales distribution, and if necessary In this way, two or more neighboring virtual franchise member stores can jointly provide services, and efficient franchise management can be realized.

 Explanation of symbols

 [0072] 1 Franchise Headquarters Server

 10 CPU (Member store determination means, transportation means, provision location determination means)

 12 Memory

 12A Headquarters website

 12Β1 ～ 12Βχχχ Virtual store website (Virtual franchise member store)

 12b Business area database (business area information storage means)

12b2 Address information 12d Sales database (sales storage means)

 12e Order status database (Member ordering means)

12e2 Education Seminar (Service)

 12e3 Ordering number

 12fl Location (provided location)

 12h Member store decision program (Member store decision method)

121 Movement program (movement means)

 121 Location Determination Program (Providing Location Determination Method)

13 Communications department

 2 Customer terminal

 20 CPU (browsing means, sending means)

22 Memory unit

 22a Browsing program (browsing means)

22b Transmission control program (transmission means)

24 Display

 25 Communication part (Transmission means)

5 customers

 100 franchise management system

N network

Claims

The scope of the claims  [1] In a franchise headquarters server connected to a customer terminal via a network and accepting orders for goods or services from the customer terminal that accessed the headquarters website,  A business area information storage means for storing a virtual franchise member store having a website on the network in association with address information within a business area of each virtual franchise member store set in advance;  Based on the address information of the customer transmitted from the customer terminal, and by searching the address information of the business area information storage means, member store determining means for determining the corresponding virtual franchise member store,  Moving means for moving from the headquarters website to the website of the virtual franchise member store determined by the member store determining means;  A franchise headquarters server characterized by comprising: [2] In a franchise headquarters server connected to a customer terminal via a network and accepting orders for goods or services from the customer terminal that accessed the headquarters website,  A business area information storage means for storing a virtual franchise member store provided on the network and address information within a business area of each virtual franchise member store set in advance;  Based on the address information of the customer transmitted from the customer terminal, and by searching the address information of the business area information storage means, member store determining means for determining the corresponding virtual franchise member store,  Selling means for recording and storing sales of the goods or services ordered by the customer as sales of the virtual franchise member stores determined by the member store determining means;  A franchise headquarters server characterized by comprising: [3] In the franchise headquarter server connected to the customer terminal via the network and accepting service orders from the customer terminal that accessed the headquarters website, A business area information storage means for storing a virtual franchise member store provided on the network and address information within a business area of each virtual franchise member store set in advance;  Based on the address information of the customer transmitted from the customer terminal, and by searching the address information of the business area information storage means, member store determining means for determining the corresponding virtual franchise member store,  An order quantity storage means for storing the order number of provision of a predetermined service to each virtual franchise member store within a predetermined period;  Providing location determining means for determining the providing location of the service provision in one to two or more adjacent virtual franchise affiliated stores based on the number of orders for each virtual franchise affiliated store stored in the order quantity storage means When,  A franchise headquarters server characterized by comprising:  [4] The provision location determining means, when the number of orders at one virtual franchise member store is less than a predetermined number, provides the service jointly with two or more adjacent virtual franchise member stores. Decide  4. The franchise headquarter server according to claim 3, wherein the provision location is determined in the vicinity of the center of the entire business area of the virtual franchise member stores that are jointly operated.  [5] In a franchise management system comprising a customer terminal and a franchise headquarters server that accepts orders for goods or services with the customer terminal power accessed through the headquarters website via the network,  The franchise headquarters server  A business area information storage means for storing a virtual franchise member store having a website on the network in association with address information within a business area of each virtual franchise member store set in advance; Based on the address information of the customer transmitted from the customer terminal, and by searching the address information of the business area information storage means, member store determining means for determining the corresponding virtual franchise member store, Moving means for moving from the headquarters website to the website of the virtual franchise member store determined by the member store determination means,  The customer terminal is  Browsing means to access web sites and browse web pages,  A franchise management system comprising: transmission means for transmitting customer address information to the franchise headquarter server.