WO2004079618A1 - Reservation processing method and distributed reservation system - Google Patents

Abstract

There is provided a reservation processing method of a distributed reservation system as follows. The reservation system is arranged in each institution. The reservation system receives individual reservations and makes adjustment so that institutions are not crowded by eliminating duplicate reservations of the same time band by the same visitor of the institution at the visitor side. The visitor can make reservations for a plurality of institutions. In the distributed reservation system, when reservations for a plurality of institutions are input from a visitor agent (100), a reservation request as a resource request profile indicating the institution and its use time band is transmitted to an institution agent (200) of each institution. The institution agent (200) of each institution adjusts reservations by a plurality of visitors according to the resource request profile and the adjustment result is transmitted to the visitor agent (100). The visitor agent (100) checks whether any of the reservation time bands of the adjustment result overlaps with the visiting-desired time band of another institution. If there is any overlap, it is indicated by a display device. An input to eliminate the overlap is received and the reservation adjustment is again performed.

Description

 Description Reservation processing method and distributed reservation system

 The present invention relates to a reservation processing method and a decentralized reservation system for alleviating “congestion / waiting” in society. For example, for a visitor at an amusement park, etc., the congestion of facilities is reduced and visitors Can be applied to a system for presenting the appropriate visit time to each facility that the user plans to visit in order to promote the effective use of the time for The present invention relates to a reservation processing method and a distributed reservation system that can be guided to each facility. Background art

 Improve the performance of computers, various sensors, and wireless communication devices. ・ With the rapid progress in price reduction, the ubiquitous information society, which is equipped with information devices that can send and receive information everywhere in society, is approaching. It is getting. However, in contrast to the rapid progress in hardware technology as described above, no proposal has yet been made to call it a `` Kira-Ichi application '' for software utilizing it and new services. is the current situation.

 For example, a system that is currently proposed as a typical example of “information service based on location information” is used in a museum or the like to automatically comment on paintings, etc., existing on the spot based on the current location of the viewer. It is transmitted to the information terminal of each individual viewer. If information such as the viewer's hobbies and nationality is recorded on the information terminal on the viewer's side, the viewer will be directed to a nearby exhibition site of the favorite work of the reader, and commentary will be given in his native language, etc. Personalized information provision service can also be realized.

While such services are useful services for individuals in the ubiquitous information environment, they do not consider anything about their relationships with other people present. Not considered. For example, in the above example, guiding a large number of people with the same taste to a booth with the same work at one time could increase the likelihood of congestion.

 Therefore, in the ubiquitous information environment, in addition to the personalized services proposed above, social coordination that induces people to take action to eliminate the “congestion and waiting” that occurs on the spot. The realization of functions is expected as a new service oriented to convenience as a group.

 An example of eliminating such “congestion / waiting” will be described. FIG. 1 is a block diagram illustrating an example of a conventional distributed reservation system. The system shown in Fig. 1 is a reservation system that enables visitors to each facility in a theme park with multiple facilities to efficiently visit each facility.For example, this system is introduced in Non-Patent Document 1. That is the system.

 Referring to FIG. 1, visitors to a theme park visit a facility of interest 10 and make a reservation for a visit via a reservation system 40. The reservation system 40 calculates the reservation time from the current load status of the facility, and presents the calculated reservation time to the visitor. At that time, if they do not agree with the proposed appointment time, the visitor may visit the facility in line at the facility's non-reservation entrance 30 or abandon the facility visit at this time. Then move to other facilities 1 1.

 A visitor who agrees with the presented reservation time makes a reservation to the facility's reservation system 40, visits another facility 11 and, if the facility 11 is empty, does not reserve the facility If the facility 11 is used in a line at the entrance 3 1 for those who are not available at that time, a reservation is made to the reservation system 41 of the facility 11 similarly. Then, when the reservation time comes, the facility 10 which has been reserved earlier is revisited and the entrance is made through the entrance 20 for the reservation person. Until the reservation time, visitors can freely visit other facilities.

As well-known literature relating to this kind of facility reservation system, there is a “facility reservation system in a venue” for an attraction facility described in Patent Document 1. There is a proposal. In this system, the reservation management server 1 manages the reservation information of each attraction, and each user communicates with the management server using his / her mobile communication terminal and sets the reservation time on a first-come, first-served basis. The reservation server detects if there is a reservation registration from the same portable information terminal to different facilities at the same time, and notifies the user.

 Regarding the reservation of accommodation facilities, the proposal of “reservation method using network” described in Patent Document 2 can be referred to. In the proposed reservation method, a reservation request and permission information are exchanged between a reservation applicant computer and a reservation data base computer connected to a network to make a reservation. Reservation applicants can prioritize and register multiple reservation requests, and the reservation request with the highest priority that is available first-come-first-served is reserved.

 In addition, the “online reservation system” described in Patent Document 3 uses a reservation status database that manages the reservation status of a plurality of facilities and waits for the cancellation when the reservation server receives the reservation cancellation from the user. Canceled reservations are assigned preferentially to users who have set high priorities.

 [Non-Patent Document 1]

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 [Patent Document 1] Japanese Patent Application Laid-Open No. 2001-344449

 [Patent Document 2] JP-A-2002-334252

 [Patent Document 3] Japanese Patent Application Laid-Open No. 2003-2422.6-Disclosure of the Invention

The use of a reservation system such as the one described above allows visitors to a theme park to visit more facilities to some extent more efficiently in time than in the absence of such a system. However, the conventional technology requires no Approximate systems 40 and 41 operate independently, and information is not shared between facilities 10 and 11; It is possible to make reservations with overlapping time zones, and the problem of overlapping reservation times cannot be avoided. In addition, the facility visitor has to make a reservation with the reservation system 40 installed at the place for each facility to visit.

 For example, as described in Patent Documents 1-3, by managing reservation information for each facility by a reservation management server or a reservation database server, multiple facilities can be shared so that information between facilities can be shared. It is conceivable that the reservation system is integrated into a single reservation system, but in such a system, the user who made the reservation beforehand was registered regardless of the user's reservation time setting. Since reservations are made on a priority basis, it is impossible to prevent a time slot in which reservations are concentrated. For this reason, there are limits to improving the occupancy rate of facilities. Also, since visitors (users) make reservations for multiple facilities, as the number of visitors to each facility increases, a system that integrates multiple facilities and makes reservations places a greater burden on the reservation system, resulting in higher efficiency. The problem is that there is a risk that it will worsen and, in the worst case, bring down the system.

 Therefore, an object of the present invention is to arrange a reservation system for each facility, receive a reservation individually by the reservation system, adjust the facility so that the facility is not crowded as much as possible, and accept the reservation. It is an object of the present invention to provide a reservation processing method and a decentralized reservation system in which a visitor can make a reservation for a plurality of facilities at a time while avoiding duplicate reservations in the same time zone on the visitor's side.

Another object of the present invention is that when a user makes a reservation for a plurality of facilities, a server for managing and processing the reservations for those facilities is not required, and each user has his / her desired time. It is an object of the present invention to provide a reservation processing method and a decentralized reservation system that can make reservations appropriately even when each facility can be reserved independently and each facility is operated independently. According to a first aspect of the present invention, as a first aspect, the reservation processing method according to the present invention is characterized in that a plurality of portable terminals and a plurality of facility reservation systems are connected by a wireless or wired network, and a plurality of portable terminals and A reservation processing method in a distributed reservation system for executing a reservation process with a reservation system of a plurality of facilities, wherein the portable terminal inputs a facility name and reservation information of a use time zone, and Generating a resource request profile expressed as a distribution of the degree of facility request for each unit time corresponding to the use time of the facility to be reserved from the reservation information input by the portable terminal; Transmitting the resource request port file for each facility to the reservation system of the corresponding facility; Receiving the resource request profiles of the reservation information, respectively; and summing up the plurality of resource request profiles received by the reservation system to determine the distribution of the facility request degree for each unit time of the facility. Generating a reservation of reservation information by an individual resource request profile based on the own facility request profile generated by the reservation system as an allocation reservation; and Returning the reservation information to the portable terminal that transmitted the reservation information; and, when the allocation reservation received by the portable terminal has an overlapping use time, displaying the overlapped allocation reservation, and inputting to eliminate the overlap. Receiving and updating the reservation information; and the updated reservation by the portable terminal. It is characterized in that a resource request profile for each facility is updated from the information and a process of retransmitting the resource request profile to the reservation system of the corresponding facility is executed.

According to a second aspect of the present invention, a portable terminal used in the reservation processing method according to the present invention is configured such that a plurality of portable terminals and a reservation system of a plurality of facilities are connected by a wireless or wired network, A portable terminal used in a reservation processing method in a distributed reservation system for executing a reservation process between a plurality of portable terminals and a reservation system of a plurality of facilities. Input means for inputting and corresponding to the use time of the facility to be reserved based on the input reservation information Reservation information generating means for generating a resource request profile expressed as a distribution of the facility request degree for each unit time, and transmitting means for transmitting the generated resource request profile for each facility to a reservation system of the corresponding facility. Receiving means for receiving the allocation reservation for the reservation information from the reservation system; and, when the received allocation reservations have overlapping usage times, displaying the overlapping allocation reservations, and accepting an input to eliminate the duplication. A reservation information updating means for updating the reservation information; and a retransmission means for updating a resource request profile for each facility from the updated reservation information and retransmitting the resource request profile to the reservation system of each corresponding facility. It has become something.

 Further, according to a third aspect of the present invention, as a third aspect, a program for executing a reservation process of a portable terminal used in the reservation processing method according to the present invention is configured such that a plurality of portable terminals and a reservation system of a plurality of facilities are wirelessly or wiredly connected. A program for executing a reservation process in a portable terminal used in a reservation processing method in a distributed reservation system in which a reservation process is performed between a plurality of portable terminals and a reservation system of a plurality of facilities, which are connected by a network. Inputting the facility name and the reservation information of the use time zone, and a resource request profile expressed as a distribution of the facility request degree of each unit time corresponding to the use time of the facility to be reserved from the inputted reservation information. And transmitting the generated resource request port file to each facility's reservation system. Receiving the allocation reservation corresponding to the reservation information from the reservation system, and, when the received allocation reservations have overlapping usage times, displaying the overlapping allocation reservations and inputting the information to eliminate the duplication. Receiving and updating the reservation information, updating the resource request profile for each facility from the updated reservation information, and retransmitting the profile to the reservation system of each corresponding facility; and It is characterized by being a program to be executed.

In a fourth aspect, the present invention provides, as a fourth aspect, a reservation system used in the reservation processing method according to the present invention, wherein a plurality of portable terminals and a plurality of facility reservation systems are connected by a wireless or wired network, Schedule multiple mobile devices and multiple facilities A reservation system used in a reservation processing method in a distributed reservation system that executes a reservation process with an about system, comprising: a receiving unit that receives a resource request profile of reservation information transmitted from the portable terminal. A facility request degree generating means for summing up the received plurality of resource request profiles to generate a self-requirement request profile of a distribution of the degree of facility request for each unit time of the facility, based on the generated self-installation request profile It is characterized by comprising: allocation means for making reservation of reservation information by an individual resource request file as an allocation reservation; and transmitting means for returning the allocation reservation to the portable terminal which transmitted the reservation information. is there.

 According to a fifth aspect of the present invention, as a fifth aspect, a program for executing a reservation process of a reservation system used in a reservation processing method according to the present invention is configured such that a plurality of portable terminals and a plurality of facilities have a wireless or wired reservation system. A program that is connected by a network and executes a reservation process in a reservation system used in a reservation processing method in a distributed reservation system that executes a reservation process between a plurality of portable terminals and a reservation system of a plurality of facilities, Receiving a resource request profile of each reservation information transmitted from the portable terminal; and summing up the plurality of received resource request profiles, and a self-site request profile of a distribution of a degree of facility request for each unit time of the facility. Generating an individual resource request profile based on the generated own facility request profile. Allocating a reservation of reservation information by file as an allocation reservation; and returning the allocation reservation to the portable terminal that transmitted the reservation information. is there.

... Also, as a sixth aspect of the present invention, a distributed reservation system used in the reservation processing method according to the present invention is characterized in that a plurality of portable terminals and a plurality of facility reservation systems are wireless or wired. What is claimed is: 1. A distributed reservation system which is connected by a network and executes a reservation process between a plurality of portable terminals and a reservation system of a plurality of facilities, comprising: a facility name provided in said portable terminal; Input means for inputting reservation information of the mobile terminal; and a reservation from the input reservation information provided on the portable terminal. Reservation information generating means for generating a resource request profile expressed as a distribution of the degree of facility request for each unit time corresponding to the usage time of the facility to be used, and a resource request for each facility generated in the portable terminal. Transmitting means for transmitting the profile to the reservation system of the corresponding facility; receiving means provided in the reservation system for receiving the resource request profiles of the reservation information transmitted from the transmission means; and A facility request degree generating means for summing a plurality of received resource request port files provided in the system and generating a self-requirement request profile of a distribution of the facility request degree for each unit time of the facility; and The reservation of the reservation information by the individual resource request profile based on the generated own facility request profile. Allocation means for making a reservation; transmitting means provided in the reservation system for returning the allocation reservation to a portable terminal which has transmitted the reservation information; and allocation reservation for the reservation information from the reservation system provided in the portable terminal. Receiving means for receiving a reservation, and when there is an overlap in use time in the received allocation reservation provided in the portable terminal, displays the overlapped allocation reservation and accepts an input to eliminate the duplication. Reservation information updating means for updating the reservation information, and retransmission means for updating the resource request profile for each facility from the updated reservation information provided in the portable terminal and retransmitting the profile to the reservation system of each corresponding facility When

It is characterized by having.

According to the reservation processing method and the distributed reservation system of the present invention as described above, the reservation of the user is adjusted based on the resource request profile, so that the capacity and processing capacity of the facility that the user can use is limited. Even in an environment where demand for fluctuates greatly (for example, large-scale attraction facilities), it is possible to accurately grasp the state of demand, and based on information on the degree of congestion of facilities, each user can respond to that demand. The time for using the facility can be set appropriately, and the demand for the facility can be efficiently handled. In addition, since the portable terminal prevents overlapping of the time slots for reservation applications, a reservation system can be provided independently for each facility. As a result, even for facilities dispersed in each region, It is possible to adjust the time of visiting facilities considering the degree of congestion for the facility

 FIG. 1 is a block diagram illustrating an example of a conventional distributed reservation system. FIG. 2 is a diagram showing an overall configuration of a distributed reservation system according to one embodiment of the present invention.

 FIG. 3 is a flowchart showing a processing procedure of a reservation process for allocating a visit time to a facility to a visitor.

 FIG. 4 is an explanatory diagram illustrating a process of creating a resource request profile. FIG. 5 is a diagram for explaining an outline of a process of allocating facility use time to visitors.

 FIG. 6 is an explanatory diagram for explaining a reservation adjustment process.

 Fig. 7 is a flow chart showing the content of the duplication check process at the visitor agent.

BEST MODE FOR CARRYING OUT THE INVENTION

 Hereinafter, preferred embodiments of the present invention will be described with reference to the drawings. FIG. 2 is a diagram showing an overall configuration of a distributed reservation system according to an embodiment of the present invention.

As shown in Fig. 2, the distributed reservation system consists of a portable communication terminal 100, such as a PDA or a mobile phone, owned by each user and an information processing system 200 installed at each facility. The system is connected by a wireless or wired communication network (not shown). -In the following description, in this embodiment, a subsystem (processing module) for performing a part of the reservation process performed by the portable communication terminal 100 is called a visitor agent, and the information processing system 200 A subsystem (processing module) for performing the remaining processing of the reservation processing performed by 0 is called a facility agent. Distributed reservation processing is performed by the processing related to the inactivity between these visitor agents and the facility agent. A reservation process in the system is executed.

 Part of the reservation process by the visitor agent uses the hardware devices of the input device 110, the display device 120, the control device 130, the storage device 140, and the communication device 150 of the portable communication terminal 100. It is executed by the processing of the program that controls them.

 For example, a user (a visitor of each facility) inputs various information (reservation time zone information, reservation facility name information) for making a reservation from an input device 110 using a keyboard or a pen.

 For example, a liquid crystal display device can be used as the display device 120. The display device 120 displays information input from the input device 110 and information sent from the information processing system 200 that executes a reservation process of the facility agent. I do. In the following, when confusion does not occur, both the visitor agent (processing module) and the portable terminal are referred to by the same reference numeral 100, and the facility agent (processing module) and the information processing system are referred to by the same reference numeral 200. It will be described with reference to FIG.

 The control device 130 has a CPU and a memory, and the control device 130 controls a device in the visitor agent 100. It is the main part that performs the reservation process in the visitor agent by program processing. It also performs information processing for guiding visitors.

 As the storage device 140, for example, an IC memory can be used, and various types of information are stored. Stores the reservation processing program in the visitor agent.

 The communication device 150 of the visitor agent communicates wirelessly with the communication device 230 controlled by the facility agent 20.0. The communication between the communication device 150 of the visitor agent and the communication device 230 of the facility agent can use a communication device such as a wireless LAN (IEEE 802.11b or the like) or Bluetooth.

The information processing system 200 that executes the reservation processing of the facility age component includes: 43

 11

A sales combination system can be used. The facility agent 200 is provided with a control device 210, a storage device 220, and a communication device 230. The control device 210 has a CPU and a memory, and controls the entire device. In addition, the control device 210 executes a reservation process in the distributed reservation system according to the present invention by a program process by a computer, and the visitor agent 100 The reservations requested by the visitors are adjusted based on the resource request profile, and the reservation process is performed to guide the visitors so that the visitors do not concentrate on the facility during a specific time zone. This processing will be described later in detail.

 For the storage device 220, a large-capacity storage device such as a hard disk can be used. The storage device 220 stores information such as the reservation time adjusted by the visitor, the adjusted reservation time, and the identification information of the visitor agent 100. Also, it stores a program for reservation processing in facility agents.

 The communication device 230 of the facility agent wirelessly communicates with the communication device 150 of the visitor agent 100.

 FIG. 3 is a flowchart showing a processing procedure of a reservation process for allocating a visit time to a facility to a visitor. The operation of the reservation process will be described with reference to FIG.

 The visitor first activates the visitor agent on the portable terminal 100 owned by the visitor to start the process. In this processing, first, facility information indicating a facility that the user wants to visit using the input device 110, time zone information indicating a time zone during which the user wants to visit the facility (early use start time and latest use completion time), and Enter a preference value (a value between 0 and 1) indicating the importance to the facility. 'If the input of information such as the time zone and the preference value is omitted, the controller 130 sets a predetermined default value (the time zone is the closing time from the present time, and the preference value is 1.0). Is set (step S100).

The visitor agent (control device 130) normalizes the preference value for the facility that the visitor wants to visit based on the input information (step 130). S110)). This is intended to reduce unfairness between visitors who want to visit many facilities and those who do not plan to visit too many facilities o

P ³ ij = P ij ∑P i

 Where P ij is the preference value of visitor i for facility j, ∑P i is the sum of the preference values of visitor i for all facilities, and P ′ ij is the normalized value of visitor i for facility j. Is the preferred value. That is, in the normalization process, as shown in the above equation, the preference value of each facility is divided by the sum of the preference values of all facilities to be visited. This will ensure that bookings are fair for visitors who visit many facilities and visitors who visit few facilities.

 Next, the visitor agent creates a resource request profile for each facility indicated by the facility information from the input information (step S120), and sends the profile to the facility agent in response to each (step S120). S130).

 Next, the process of creating a resource request profile will be specifically described. FIG. 4 is a diagram for explaining a process of creating a resource request profile. First, in this example, the accuracy of the time presented to the visitors is 10-minute intervals, and the visitor has a preference value of 0 for a certain facility from 9:00 to 9:50. Suppose you have the desire to visit at 6. It is further assumed that the time required for attractions at this facility is 30 minutes.

 Under such conditions, the time during which visitors participate in the attractions at the facility is determined by the three patterns of tiles in Fig. 4 (from 9:00 to 9:30), (9:10 (9:40 to 9:40) and. (9:20 to 9:50). Furthermore, as can be seen from Fig. 4, since the time zone from 9:20 to 9:30 is included in all three patterns, the time zone as desired by the visitors When visiting this facility, visitors must be at this facility from 9:20 to 9:30.

Visitors have a preference of 0.6 for this facility, so during the above hours, It is assumed that the probability that a visitor is in this facility is 0.6, and the probability in other time zones is also calculated according to a predetermined formula. The contents desired to be used can be expressed as a probability graph as shown in the lower part of Fig. 4. From this, it is assumed that the data shown in this graph is a data request for making a reservation request as a resource request profile for the facility of the visitor. A reservation process is executed based on the resource request profile.

 Such a resource requirement profile is created for each facility entered by the visitor as a visitor based on the input information, and transmitted to each facility agent. In other words, the visitor agent 100, based on the input information, provides the facility agent 200 of each facility that the visitor has entered as he / she wants to visit to the resource created by the visitor for that facility. The request profile information is transmitted from the communication device 150 to it (step S130) o

 The information input from the input device 110 and the created resource request profile are temporarily stored in the storage device 140.

 In each facility agent 2000, the control device 210 periodically (eg, at 10 minute intervals) via the communication device 230 from each visitor agent 100 from the resource request profile. Is received (step S140). Then, a process of totalizing the received resource request profile information in the storage device 220 is performed. In this case, in the processing of the facility agent 200, the aggregated resource demand profile is used to total the demand of all the visitors who want to make a reservation for the facility (step SI 5.0). Subsequently, based on the total information, an allocation process for allocating the time for visiting each facility to each visitor is performed (step S160).

This allocation processing will be specifically described. FIG. 5 is a diagram for explaining a process of allocating facility use time to each visitor. In the following, including this facility and its use time, this is referred to as a resource, The process of allocating facility use time to each visitor is a resource allocation process. In the resource allocation process, as shown in FIG. 5, for example, the facility agent 200 receives the resource request of each visitor from _three visitor agents, visitor 1 ₃ visitor 2 and visitor 3. Receive the profiles and aggregate their resource requirement profiles to create a comprehensive resource requirement profile for the facility. The comprehensive resource demand profile represents the time fluctuation of the total demand of the facility, and the time zone corresponding to the peak (here, it is called the competitive peak) (shown by a shaded pattern in Fig. 5). Is the time zone in which the facility is expected to be the most crowded.

 Therefore, when the facility agent 200 calculates the competitive peak in the processing of the total demand (step S150), it determines the time zone and refers to the resource request profile of each visitor. Find the visitor with the highest demand during the peak competition time period (ie, the visitor with the highest probability value for that time period in the resource demand profile). In the example of FIG. 5, since the resource request profile of the visitor 3 corresponds to that, the probability (preference value) of the visitor 3 included in the resource request profile of the visitor 3 Of the comprehensive resource requirements profile, the time zone with the smallest value. That is, a process is performed in which a time zone in which competition with other visitors is as small as possible is assigned as a candidate value of the visit time of the visitor. For the resource request profiles of the other visitors, allocatable times are allocated in the same manner except for the time zone already allocated (step S160).

 The facility agent 2000 indicates the time period during which the visitor is guided through the communication device 230 to the visitor agent 100 of the visitor who has assigned the candidate value of the visit time, and the facility of its own. The facility information is transmitted (step S170).

Referring again to FIG. 3, the time information of the candidate value of the visiting time is transmitted from each facility agent 200 to the previously transmitted resource request profile (step S 170). , Step S 1 8 0) so there is one Or, the visitor agent 1000 that has received the time zone information of the candidate value of the visit time assigned from the plurality of facility agents 200, the time zone overlaps from the received time zone information and the facility information. A process for discovering information is performed, and if there is a time slot for overlapping use, the content is displayed (step S190). In other words, in this process, for example, the display device 120 displays how the visit time affects the visit plan of the visitor to another facility which the visitor is planning, and displays the information in the time period. In order to confirm whether or not to visit the facility, accept the acceptance or rejection input, adjust the preference value according to the input, and update the contents of the changed resource request profile (step S200 to step S220), transmit again to each facility agent (step S230), and wait for reception of allocation information according to the content of the updated resource request profile thereafter .

 The specific processing contents will be described with reference to FIG. FIG. 6 is an explanatory diagram for explaining a reservation adjustment process. In Fig. 6, the visitor is planning to visit three facilities (first facility, second facility, and third facility), and the resource demand profiles for those facilities are shown in the left part of Fig. 6. It is shown. Now, as shown in the left part of Fig. 6, when the facility agent of the third facility assigns the visitor time to the hatched time zone as the visit time, the result is The right part of Fig. 6 shows how the effect is transmitted to the facility visit plan.

 First, for the third facility, it is decided to visit during the allotted time, so the resource requirement profile of the third facility was changed as shown on the right side of Fig. 6 and hatched with diagonal lines. Only the part. Furthermore, since the visitor cannot visit other facilities during the time period, the resource requirement profile (the resource requirement profile for the second facility) for the time period is changed. As a result, in this case, the resource requirement profile of the second facility is modified as shown in the right side of FIG.

As a result, in the case shown in Fig. 6, As a result of the influence propagation, the visitors will form a resource demand profile with a peak value (1.0) for the first facility and the second facility at the same time zone. That is, the visit to either the first facility or the second facility must be abandoned (it is not possible to visit more than one facility at the same time). In this way, the control device 130 finds duplicate reservations (in this example, the scheduled visit times of the first facility and the second facility overlap).

 The visitor agent 100 displays the result calculated by the control unit 130 of the visitor agent 100 on the display device 120 so that the influence of the allocation of the visit time on the scheduled visit to another facility is displayed. indicate. Thereafter, a determination as to whether the assignment of the visit time is acceptable is input from the input device 110 of the visitor agent 100.

 In the example shown in Fig. 6, when the time is allocated to the third facility, the visitor to either the first facility or the second facility must be abandoned, and the visitor can accept this. Would refuse to accept a time allotment to the assigned facility if they would prefer a visit to the first and second facility over a third. In that case, change the preference value for each facility.

When the result of the visitor's acceptance or rejection of the allocation time (including the time zone information to be changed) is input from the input device 110 of the visitor agent 100, the visitor agent 100 Based on the results, adjust visitor preferences to prevent excessive inequity among visitors in allocating visiting facilities. In other words, in the example of Fig. 6, if the assignment to the third facility is accepted, the facilities of the first facility and the second facility will have their priority reduced (figure 6). Now lower the visitor's preference for the second facility (for example, -10%). If you refuse to assign to the third facility, lower your preference for the third facility and increase the visitor's preference for the first and second facilities (for example, + 10%). By making adjustments, preference can be maintained at a fair value among all visitors. Further, after making such adjustments, the visitor agent again With respect to the preference values for all facilities of the visitor, the preference values are adjusted by the controller 130 by normalizing the values (step S210).

 Thereafter, the visitor agent 100 (control device 130) updates the resource request profile of the visitor based on the new preference value, and transmits the result to each facility agent 200 The transmission is performed via 150 (steps S220 to S230). If the visitor's reservation to visit all facilities is confirmed, an empty (ie, no newly assigned visit) resource request profile is transmitted.

 Upon receiving the updated resource request profile via the communication device 230, the control device 220 of the facility agent 200 receives the updated resource request profile when the content of the resource request profile is not empty (that is, there is no newly assigned visit). Assigns a visit time to a visitor based on the updated resource request profile, and repeatedly executes the above-described processing (step S240 S250 S150). On the other hand, if the resource request profile is empty, the control device 220 determines that the reservation application has been completed, and disconnects the communication of the visitor agent who has applied for the reservation (step S240S). 25 0 end).

 As described above, the individual facility agent (reservation system) 200 adjusts the visit hours, and as a result, even if the visit hours to multiple facilities overlap, the visitor agent 100 Encourage visitors to adjust the priority of visiting facilities so that 0 is not duplicated. This makes it impossible for visitors to apply for reservations for multiple facilities at the same time as in the past. Visitors to the facility can visit the facility efficiently according to the visitor's preference value and the degree of congestion of the facility, and the facility does not create an unfair feeling among the visitors. The time is allocated for visiting. (Other embodiments)

1) In the embodiment, the visitor agent is set for each visitor, but a visitor who has arrived in a group can be reserved by one visitor age component. May be set to perform processing.

 2) In the above embodiment, the visit time from the facility agent is assigned to all the facilities that the visitor has planned to visit, but as in the conventional example (Fig. 1), By providing entrances and entrances for non-reserved persons, the system will be used to allocate visit hours only to facilities that are expected to be congested. May be mixed.

 3) In the above-mentioned embodiment, the case where the visitors were guided to the attraction facility in the theme park amusement park was explained, but the guide to the exhibition booth at the trade fair venue, the control of traffic inflow in a certain section, etc. The present invention can be similarly applied to a case where a large amount of demand (such as visitors) is efficiently allocated in real time to a plurality of resources (exhibition booths, attractions, roads, etc.) in a given environment.

 4) In the above-described embodiment, when two pieces of time zone information having overlapping time zones exist, the duplication is eliminated by prompting the visitors to adjust the priority. For example, the visitor agent 10 The control device of 0 may automatically delete reservations for facilities with low preference values. Which reservation is to be deleted may be determined as appropriate by the system designer.

Since the deduplication processing performed by the visitor agent is related to the present invention, an example will be described. FIG. 7 shows a processing procedure executed by the control device 130 for this purpose. Fig. 7 is a flow chart showing the processing contents of the duplication check in the visitor agent. .. · In FIG. 7, when control device 130 receives facility information and time zone information from one or more facility agents 200, the number of data sets (time zone information) is plural (2). Is determined (step S1000). If the facility information and the time zone information are one set, there is no duplication.Therefore, the process jumps to step S 1 050 and the received facility information and time zone information are set as the accepted reservation. Set in storage device 140.

 On the other hand, if the number of received data sets is plural, there is a possibility of duplication, so the procedure proceeds from step S1000 to step S1010. The controller 130 extracts the first and second time zone information from the received time zone information (step S1010), and the time zones indicated by the two time zone information overlap. It is determined whether or not this is the case (step S1020). When the start time or end time of the other time zone exists between the start time and end time of one time zone, and both the probabilities in the resource request profile in the overlapping time zone are 1.0. It is determined that the two time periods overlap.

 In the case where the overlap is determined, in this embodiment, the facility information and the time zone information whose reception time is later are deleted from the comparison target (step S1030).

 In this way, two of the received time zone information are selected, and the above processing is repeated. One set is deleted for the two sets of time zones that have been compared. Therefore, the facility information and time zone information remaining after all comparisons are completed will not be duplicated.

 As a result, the procedure proceeds to step S 1400 S 1500, and the facility information and time zone information remaining after the deduplication processing is performed are set in the storage device 140 as a reservation for acceptance. . The set facility information and time zone information are displayed on the display device 120, and the processing procedure of FIG. 7 ends.

5) In the communication between the facility agent 200 and the visitor agent 100, the facility information may use the communication address of the facility agent, and the display device 12

It is preferable to use the facility information in the form of characters for display at 0 and input from the input device 110. It is recommended to use a conversion table from the facility information in character form to the facility information of the communication address portable. The correspondence table between the facility information in character form and the communication address is described in the conversion table.

6) In the above embodiment, facilities where the visitor agent 100 has overlapping time zones After removing the information and time zone information, nothing was notified to the facility agent 200, but the reservation was canceled for the facility agent 200 corresponding to the removed (deleted) facility information. You may want to contact the facility agency 200. In response to this notification, the facility agent 200 deletes the information on the corresponding visitor agent 100 from the previous reservation application. Industrial applications

 INDUSTRIAL APPLICABILITY The reservation processing method and the distributed reservation system according to the present invention are suitably used in an environment (for example, a large-scale attraction facility) in which the resource capacity and the processing capacity are limited and the demand for the resource fluctuates greatly. Based on information on the degree of congestion of resources, it is possible to appropriately set the time to use resources in response to a reservation request (demand), and it is possible to efficiently and fairly handle resource demand. . A reservation system is provided for each facility to perform the reservation process, and the portable terminal side can prevent the overlapping of the time zones for the reservation application, thus simplifying the system configuration. In addition, it is possible to adjust the time of visiting the facility in consideration of the degree of visitors' preference for the facility.

Claims

The scope of the claims 1. A distributed reservation system in which a plurality of portable terminals and a plurality of facility reservation systems are connected by a wireless or wired network, and a reservation process is executed between the plurality of portable terminals and the plurality of facility reservation systems. A reservation processing method in a system, comprising: a step of inputting reservation information of a facility name and a use time zone by the portable terminal;  Generating a resource request profile expressed as a distribution of the degree of facility request for each unit time corresponding to the use time of the facility to be reserved from the reservation report input from the portable terminal;  Transmitting the generated resource request profile for each facility to the reservation system of the corresponding facility by the portable terminal;  Receiving a resource request profile of each of the reservation information transmitted by the reservation system;  Summing up the plurality of received resource request profiles by the reservation system to generate a own facility request profile of a distribution of a facility request degree for each unit time of the facility;  Based on the own facility request profile generated by the reservation system, setting the reservation of the reservation report by an individual resource request profile as an allocation reservation;  Returning the allocation reservation to the portable terminal that transmitted the reservation information by the reservation system;  A step of displaying, when the received allocation reservations have overlapping use times in the received allocation reservations by the portable terminal, displaying the overlapped allocation reservations, accepting an input to eliminate the duplication, and updating the reservation information. Updating the resource request profile for each facility from the updated reservation information by the portable terminal, and retransmitting the profile to the reservation system of each corresponding facility; A reservation processing method in a distributed reservation system, characterized by executing the following processing. 2. A distributed reservation system in which a plurality of portable terminals and a plurality of facility reservation systems are connected by a wireless or wired network, and a reservation process is executed between the plurality of portable terminals and the plurality of facility reservation systems. A mobile terminal used in the reservation processing method in the system,  Input means for inputting facility name and reservation information of its use time zone,  Reservation information generating means for generating a resource request profile expressed as a distribution of the degree of facility request for each unit time in accordance with the utilization time of the facility to be reserved from the input reservation information;  Transmitting means for transmitting the generated resource request profile of the facility に to the reservation system of the corresponding facility;  Receiving means for receiving an allocation reservation for the reservation information from the reservation system;  A reservation information updating means for displaying an overlapped allocation reservation when the received allocation reservations have overlapping use times, accepting an input for resolving the duplication, and updating the reservation information;  Retransmission means for updating the resource request profile for each facility from the updated reservation information and retransmitting it to the reservation system of each corresponding facility; A portable terminal comprising: 3. A plurality of portable terminals and a plurality of facility reservation systems are connected by a wireless or wired network, and a reservation process is executed between the plurality of portable terminals and the plurality of facility reservation systems. A program for executing a reservation process in a portable terminal used in a reservation processing method in a distributed reservation system,  Entering reservation information for the facility name and its usage time zone; A step of generating a resource request profile expressed as a distribution of the degree of facility request for each unit time corresponding to the use time of the facility to be reserved from the input reservation information. And  Transmitting the generated facility-specific resource requirement profile to the corresponding facility reservation system;  Receiving an allocation reservation for the reservation information from the reservation system; and displaying overlapping allocation reservations when the received allocation reservations have overlapping use times, accepting an input to eliminate the duplication, and receiving the reservation information. Updating the resource request profile for each facility from the updated reservation information, and retransmitting the resource request profile to the reservation system of each corresponding facility; A program that executes the processing of the program by a convenience store. . A distributed reservation system in which a plurality of portable terminals and a plurality of facility reservation systems are connected by a wireless or wired network, and a reservation process is executed between the plurality of portable terminals and the plurality of facility reservation systems. Reservation system used in the reservation processing method in  Receiving means for receiving a resource request profile of each reservation information transmitted from the portable terminal;  A facility request degree generating means for summing a plurality of received resource request profiles to generate a own facility request profile having a distribution of the degree of facility request for each unit time of the facility, based on the generated own facility request profile Means for allocating the reservation of the reservation information by the individual resource request profile as the allocation reservation;  Transmitting means for returning the allocation reservation to the portable terminal which transmitted the reservation information. ........ one 5. A distributed type in which a plurality of portable terminals and a plurality of facility reservation systems are connected by a wireless or wired network, and a reservation process is executed between the plurality of portable terminals and the plurality of facility reservation systems. A program for executing a reservation process in a reservation system used in a reservation processing method in the reservation system, Receiving a resource request profile of each reservation information transmitted from the portable terminal;  Summing the plurality of received resource request profiles to generate a facility request profile having a distribution of the degree of facility request for each unit time of the facility;  Setting reservation of reservation information by an individual resource request profile on the basis of the generated own facility request profile as an allocation reservation;  Returning the allocation reservation to the portable terminal that transmitted the reservation information. 6. A distributed reservation system in which a plurality of portable terminals and a plurality of facility reservation systems are connected by a wireless or wired network, and a reservation process is executed between the plurality of portable terminals and the plurality of facility reservation systems. The system  Input means provided on the portable terminal for inputting facility name and reservation information of its use time zone;  Reservation information generating means for generating a resource request opening file expressed as a distribution of the degree of facility request for each unit time corresponding to the use time of the facility to be reserved provided from the reservation information inputted in the portable terminal; When,  Transmitting means for transmitting the generated resource request profile for each facility provided to the portable terminal to a reservation system of the corresponding facility,  Receiving means provided in the reservation system for receiving a resource request profile of each reservation information transmitted from the transmitting means;  Facility request degree generation means for summing a plurality of received resource request profiles provided in the reservation system and generating a self-requested request profile of a distribution of facility request degrees for each unit time of the facility; Allocating means provided in the reservation system, wherein the reservation of the reservation information by the individual resource request port file is set as the allocation reservation based on the generated own facility request profile; Transmitting means provided in the reservation system for returning the allocation reservation to the portable terminal which transmitted the reservation information;  Receiving means provided in the portable terminal for receiving an allocation reservation for reservation information from a reservation system;  In the case where the received allocation reservation provided in the portable terminal has a use time overlap, the reservation information for displaying the overlapped allocation reservation, accepting an input for resolving the overlap, and updating the reservation information is provided. Updating means;  A retransmission means for updating a resource request profile for each facility from the updated reservation information provided in the portable terminal and retransmitting the profile to the reservation system of each corresponding facility; A distributed reservation system, comprising: