TWM676316U - Enterprise integrated smart platform - Google Patents

Abstract

An enterprise integrated smart platform includes a form server, a collaboration server, and an analysis server. A form creation module of the form server generates a form with a form creation model according to a form creation request sent by a management device. The form distribution module of the form server distributes forms according to form permission. The collaboration server is connected to the form server, and an information integration module therein integrates employee information sent by employee devices and the form into a collaboration interface, so that employee devices that meet the form permission fill in the form and return the form filling data. The analysis server is connected to the collaboration server and the form server, and includes a data analysis module, used for performing a form filling analysis on the form filling data with a data analysis model to generate form filling analysis data and transmit it to the collaboration server for integration into the collaboration interface.

Description

Enterprise Integrated Smart Platform

This disclosure relates to an enterprise integrated intelligence platform, and more particularly to an enterprise integrated intelligence platform that applies a large-scale language model.

In existing enterprise systems, due to the large number of employees and departments, data sharing is often difficult. Furthermore, with large and dispersed data volumes, relying solely on manual searching and integration is ineffective. In addition to data integration, sharing, and discussion, many internal processes utilize numerous forms, and data may also be collected externally through these forms. The creation, analysis, and secure storage of these forms require an integrated tool that can facilitate the real-time flow of this information within the enterprise.

This disclosure proposes an enterprise integrated intelligent platform, comprising a form server, a collaboration server, and an analytics server. The form server includes a form creation module and a form distribution module. The form creation module generates forms using a form creation model based on form creation requests transmitted by a management device connected to the enterprise integrated intelligent platform. The form distribution module, connected to the form creation module, distributes forms according to the form permissions specified in the form creation request. The collaboration server, connected to the form server, includes an information integration module. The information integration module integrates multiple employee messages transmitted from multiple employee devices connected to the enterprise integrated intelligent platform, as well as forms distributed by the form distribution module, to the collaboration interface. This allows at least one of the multiple employee devices with the appropriate form permissions to fill out the form and return at least one piece of completed data to the form server. The analysis server connects to both the collaboration server and the form server and receives at least one piece of completed data transmitted from the form server. The analysis server includes a data analysis module, which performs form analysis on the at least one piece of completed data using a data analysis model to generate form analysis data. This data is then transmitted to the collaboration server, where the information integration module integrates the form analysis data into the collaboration interface.

In one embodiment, at least one form data entry includes a form name, at least one question, and at least one form entry corresponding to the at least one question. The form server further includes a form storage module connected to the form distribution module. The form storage module is used to assign and store a unique identifier corresponding to each of the at least one question and each form entry. The naming of the unique identifier is independent of the form name, the at least one question, and the at least one form entry.

In one embodiment, the form server further includes a translation module connected to the form storage module. The translation module is used to translate the unique identifier into a data table based on the form name, and to regenerate at least one form-filled data, containing at least one question and at least one form-filled content, based on the data table. The data analysis module performs form-filling analysis on the at least one form-filled data using a data analysis model to generate form-filling analysis data.

In one implementation, the data table uses a structured query language.

In one embodiment, the collaborative server further includes a smart response module connected to the information integration module, which generates a smart response using the smart response model when a smart response command appears in multiple employee messages, and the smart response is integrated into the collaborative interface by the information integration module.

In one implementation, the enterprise integrated intelligent platform is connected to the enterprise's internal management system, and any one of the form generation model, intelligent response model, and data analysis model accesses the enterprise's internal management system's enterprise data to generate forms, fill in data, or provide intelligent responses, respectively.

In one embodiment, when a smart response instruction is related to form analysis data, the smart response module generates a smart response based on the form analysis data using a smart response model.

In one embodiment, the collaboration server further includes a meeting module connected to a smart response module for receiving and transmitting at least one meeting data from multiple employee devices for display on the meeting interface. When a smart response command appears in at least one meeting data, a smart response is generated using the smart response model, and the smart response is displayed on the meeting interface by the meeting module.

In one embodiment, the enterprise integrated smart platform further includes an assistant server connected to a collaboration server. The assistant server includes a scheduling module for generating new schedule data based on the multiple schedule data transmitted by multiple employee devices using a scheduling model. The new schedule data does not conflict with the multiple schedule data, and the new schedule data is transmitted to at least one of the multiple employee devices and the collaboration server.

In one embodiment, the analysis server further includes a visualization module connected to the data analysis module. The data analysis module is used to transmit the form-filled analysis data to the visualization module, which then visualizes the form-filled analysis data into visual analysis data and transmits it to the collaboration server so that the information integration module can be integrated into the collaboration interface.

The embodiments of this disclosure will be discussed in detail below. However, it is understood that the embodiments provide many applicable concepts that can be implemented in a wide variety of specific contexts. The embodiments discussed and disclosed are for illustrative purposes only and are not intended to limit the scope of this disclosure.

The term "connection" as used in this disclosure refers to a communication connection in which different devices or apparatuses can communicate directly or indirectly through other relay equipment.

Figure 1 illustrates an enterprise integrated intelligent platform 100 according to an embodiment of this disclosure, comprising a collaboration server 110, a form server 120, an analysis server 130, and an assistant server 140. The collaboration server 110 is connected to the form server 120, the analysis server 130, and the assistant server 140, and the form server 120 is connected to the analysis server 130. The collaboration server 110 includes an information integration module 111, an intelligent response module 112, and a meeting module 113, wherein the intelligent response module 112 is connected to the information integration module 111 and the meeting module 113. Form server 120 includes a form creation module 121, a form distribution module 122, a form storage module 123, and a translation module 124. Form creation module 121 is connected to form distribution module 122, form distribution module 122 is connected to form storage module 123, and form storage module 123 is connected to translation module 124. Analysis server 130 includes a data analysis module 131 and a visualization module 132, with data analysis module 131 and visualization module 132 connected. Assistant server 140 includes a scheduling module 141 and a venue reservation module 142, with scheduling module 141 and venue reservation module 142 connected. The collaboration server 110, form server 120, analysis server 130 and assistant server 140 can actually be run by the same or different servers and can be deployed on the ground or in the cloud. This disclosure does not impose any particular restrictions on this.

In one embodiment, the enterprise integrated smart platform 100 is connected to multiple employee devices 101, multiple management devices 102, and an internal enterprise management system 103. The employee devices 101 and management devices 102 can be smartphones, tablets, computers, or other devices belonging to any employee within the enterprise, and the employee devices 101 and management devices 102 can be the same or different devices. For example, when an employee also performs management duties, their corresponding device can be both employee device 101 and management device 102. The enterprise internal management system 103 can be any of several systems used within the enterprise, such as a customer relationship management (CRM) system, a purchasing system, an internal database, a general affairs management system, a factory management system, etc., used by various departments within the enterprise to manage and store corresponding data, enabling this data to be accessed and used by various modules in the enterprise integrated intelligent platform 100. Figure 1 shows an example with three employee devices 101, three management devices 102, and one enterprise internal management system 103, but the actual number is not limited to this. Referring to Figure 1, the functions of each server and module of the enterprise integrated intelligent platform 100, and their operational relationships, are explained below.

The collaboration server 110 provides a collaborative platform for multiple employee devices 101 connected to the enterprise integrated smart platform 100. The information integration module 111 integrates information into a single collaboration interface, enabling employee devices 101 and management devices 102 to collaborate through this interface. Specifically, when multiple employee devices 101 transmit employee information to the enterprise integrated smart platform 100, the information integration module 111 integrates this information into the collaboration interface, allowing the corresponding employees on each device 101 to view and discuss the information. This includes tasks such as recording and tracking work, document exchange and management, and sharing industry knowledge. The format of the employee information is not limited and can include text, images, audio, and shared work files.

In one embodiment, the information integration module 111 is connected to the smart response module 112 so that the smart response module 112 can be called to respond using a smart response model during the collaboration process. Taking the above scenario as an example, during the process of multiple employee devices 101 transmitting employee messages, if the information integration module 111 detects a smart response command in an employee message, it calls the smart response module 112 and inputs this smart response command. The smart response module 112 then generates a response corresponding to this smart response command using a smart response model and sends it to the information integration module 111, which integrates this smart response into the collaboration interface.

The collaboration server 110 may also include a meeting module 113 connected to the smart response module 112. The meeting module 113 is used to provide a meeting space for multiple employee devices 101, and can receive and transmit meeting data from multiple employee devices 101 and display it on the meeting interface. The meeting data may include employee meeting text messages, live video, and audio. When a smart response command appears in the meeting data, for example, when the meeting module 113 detects a smart response command in the text or voice of the meeting data, it calls the smart response module 112 and inputs the smart response command. The smart response module 112 generates a response corresponding to the smart response command using a smart response model and sends it to the meeting module 113, which then displays the smart response on the meeting interface.

In one embodiment, the intelligent response instruction may include content that asks questions about employee messages, meeting data, or enterprise data stored in the enterprise internal management system 103, enabling the intelligent response model to generate an intelligent response based on the employee messages, meeting data, and enterprise data accessed from the enterprise internal management system 103. The intelligent response instruction may be in natural language form, or be natural language content extracted from video or audio, and the intelligent response model may be a machine learning model, such as a large language model. Furthermore, in one embodiment, the intelligent response instruction may be configured to include specific word tags to trigger the intelligent response module 112, such as mentioning a specific name for the intelligent response module 112.

Form server 120 is used to create forms according to the needs of multiple management devices 102, distribute them to employee devices 101 for completion, and receive and store the completion results. Figure 2 is a schematic diagram of a form creation and analysis method 200 of an embodiment of this disclosure. The operation of the form creation and analysis method 200 of the enterprise integrated intelligent platform 100 in various servers and modules is described below with reference to Figures 1 and 2.

First, in step S210, the form creation module 121 generates a form using a form creation model based on the form creation request transmitted by the management device 102 connected to the enterprise integrated intelligent platform 100. The form creation request may include the needs of the department to which the management device 102 belongs, such as instructions for form requirements for factory inspections, general affairs spare parts ordering, customer surveys, internal compliance exams, satisfaction surveys, meal order statistics, performance evaluation forms, etc. The request may also include information such as the number of questions, question types, point allocation, reference materials, question direction, target personnel for completing the form, and the purpose of completing the form. The form creation model can be a machine learning model, such as a large-scale language model, and the form creation request can be in natural language. In one embodiment, since the enterprise integrated intelligent platform 100 is connected to the enterprise internal management system 103, the form creation module 121 can also access the enterprise data of the enterprise internal management system 103, such as customer data, purchasing vendor data, factory equipment list, inventory data, and internal regulations, so as to create forms according to different purposes and needs by referring to the corresponding reference data.

Next, in step S220, the form distribution module 122 distributes the form to the collaboration server 110 according to the form permissions in the form creation request. Since different forms correspond to different employees, permissions can be set by specifying the purpose and/or target audience in the form creation request. Therefore, after the form is generated, the form distribution module 122 can distribute it according to these permissions. In the case of distribution to the collaboration server 110, the information integration module 111 integrates the corresponding links, QR codes, or embeddings of these forms into the collaboration interface, enabling the corresponding employees to receive and fill out the form.

The forms can be integrated into employee messages and displayed on a single interface, or distributed to specific form sections for employees with form access to fill out. Subsequently, the employees filling out and/or managing the forms can discuss the relevant content and analysis results within those specific sections. In one implementation, forms can also be distributed via email or instant messaging with links or QR codes, allowing external personnel, such as customers, who are not users of the enterprise integrated smart platform 100 to receive and fill out the forms. Alternatively, the corresponding QR codes can be printed and posted. Near-field communication (NFC) sticker technology can also be used to avoid proxy scanning issues and improve the authenticity of the completed forms.

After the form is distributed, step S230 is performed, whereby an employee with the appropriate form permissions fills out and returns the corresponding form data to the form server 120 using the employee device 101. The form data may include the form name, the questions in the form, and the content of each question filled out by the employee using the employee device 101.

Before analyzing the filled-in data, the form server 120 can first store the questions and filled-in content. Therefore, in step S240, the form storage module 123 assigns and stores a unique identifier (universal data identifier, UDID) corresponding to each question and filled-in content. Specifically, the naming of the unique identifier is unrelated to the form name, questions, and filled-in content. Instead, this unique identifier is used as a key value to be assigned to each question and filled-in content as an index and stored, rather than being stored as a specific data name, field name, or option name. In the case of multiple-choice questions, each answer can be separated and concatenated using a unique identifier, such as a slash or a space, for storage. This allows for accurate identification of the data during subsequent analysis. Since the storage method is not limited by the form's structure, name, or purpose, it offers high flexibility in storing form data. Furthermore, because the actual questions and form content correspond to unique identifiers that cannot be recognized by external personnel, data security is enhanced.

Before data needs to be imported into the analysis server 130 for analysis and visualization, step S250 can be performed, where the translation module 124 translates the unique identifier into a data table based on the form name, and then uses this data table to regenerate the completed data containing the questions and the information to be filled in. Specifically, the form name and the unique identifier contained within it, along with their relationship, can be stored separately. When it is necessary to query the actual completed data or to further analyze the completed data, the unique identifier can be translated into a data table corresponding to the form structure based on the form name, and the corresponding questions and information to be filled in, such as the options to be filled in, can be queried using this data table to regenerate the completed data containing the questions and the information to be filled in. The data table can be written in Structured Query Language (SQL). In one embodiment, the relationship between the unique identifier and the actual content can be stored in a different storage space than the form storage module 123 to ensure data security.

In another embodiment, the translation module 124 may be installed in the analysis server 130 instead of the form server 120 and connected to the data analysis module 131. When the analysis server 130 wants to analyze the filled-in data, the translation module 124 regenerates the corresponding filled-in data based on the unique identifier, so that this step is separated from the operation of the form storage module 123, thereby improving data security.

After the form data is generated, the form server 120 transmits the data to the analysis server 130 and proceeds to step S260, where the data analysis module 131 analyzes the data using a data analysis model to generate form analysis data, which is then transmitted to the collaboration server 110. The data analysis model can be a mathematical model for statistical analysis or a machine learning model, which can be selected according to requirements. Furthermore, it can access necessary enterprise data from the enterprise's internal management system 103 for joint analysis based on analytical needs. Alternatively, if the form data returned in step S230 requires direct analysis, it can also be directly transmitted to the analysis server 130 for the form analysis in step S260. Examples of form-filling analysis include tracking and comparing abnormal inspection data for factory equipment status on inspection forms, analyzing test scores, etc. Since the forms have corresponding filling permissions, the filling status can also be tracked by comparing the differences between the authorized personnel and the actual fillers.

In one embodiment, after the form-filling analysis, the form-filling analysis data can be further transmitted to the visualization module 132 for visualization into visual analysis data, such as pie charts, line charts, bar charts, statistical tables, etc. The visualization model can also be used to automatically select appropriate charts and generate reports based on the data type and the target to be analyzed. The visualization model can be a machine learning model, such as a large language model. Both the form-filled analysis data and the visualization analysis data can be transmitted from the analysis server 130 to the collaboration server 110, and integrated into the collaboration interface or a specific form block within the collaboration interface by the information integration module 111. This is especially useful in special cases where there are abnormalities in the display of form-filled analysis data and visualization analysis data, allowing relevant employees to quickly grasp the current situation or take corresponding countermeasures, or to trigger alarms from relevant systems. In one embodiment, the analysis server 130 can also analyze the form-filled data according to the intelligent response command and transmit the corresponding form-filled analysis data and visualization analysis data, which are then displayed as intelligent responses by the intelligent response module 112.

In addition, the Enterprise Integrated Smart Platform 100 also includes an Assistant Server 140, which provides the Enterprise Integrated Smart Platform 100 with more than one set of tools to enhance the efficiency of various internal enterprise tasks. In one embodiment, the Assistant Server 140 includes a scheduling module 141 and a venue reservation module 142. The scheduling module 141 generates new schedule data based on multiple meeting data transmitted from multiple employee devices 101 using a scheduling model, where the scheduling model can be a machine learning model, such as a large language model.

In detail, the schedule data corresponding to each employee device 101 is the schedule arranged by the employee corresponding to these employee devices 101, including meeting times, attendance times, business trip times, etc. Therefore, the scheduling module 141 integrates these times with the scheduling model to generate new schedule data that does not conflict with these schedule data, which includes new meeting times. The scheduling module 141 can also determine the meeting duration according to the purpose of the meeting to be arranged. It can also be sent to each employee device 101 for notification, or sent to the collaboration server 110 to be integrated into the collaboration interface to remind specific personnel and conduct related discussions. The new schedule data can be presented in the form of a calendar. In addition, in one implementation, when the data analysis of the form shows that there is an abnormality in the equipment or factory area or that the test score is too low and a make-up test or supplementary class is required, the scheduling module 141 can also automatically assist in scheduling the corresponding inspection schedule or make-up test schedule into the schedule of the relevant personnel and provide reminders based on such information.

In one embodiment, the venue reservation module 142 can further arrange and reserve suitable meeting rooms based on the current usage and reservation status of the enterprise's internal venue space and the number of attendees. The name of the reserved meeting room or venue can also be included in the new itinerary data. A venue reservation model can also be used for this arrangement, and this venue reservation model can be a machine learning model, such as a large-scale language model. In one embodiment, the assistant server 140 can also include enterprise instant messaging software, providing communication functions for employees within the enterprise, and can further integrate the functions of the intelligent response module 112 to assist in intelligent responses when calling the intelligent response module 112 during communication.

The Enterprise Integrated Intelligent Platform 100 utilizes multiple models to assist enterprise processes, including intelligent response models, form creation models, data analysis models, visualization models, scheduling models, and venue reservation models. These models can perform multiple tasks based on the same model, or they can be trained independently for different tasks and invoked when needed. When different tasks correspond to independent models, the results of each task are more accurate compared to using a multitasking model because they are trained specifically for different professional tasks.

The enterprise integrated intelligent platform disclosed herein enables the integration of internal enterprise information, and allows general employees and management employees to collaborate through this platform. It also utilizes artificial intelligence to assist in data collection, analysis, response to internal enterprise problems, and as an assistant for general affairs, thereby improving the efficiency of enterprise operations.

Although the above-described embodiments have been disclosed, they are not intended to limit the scope of this disclosure. Anyone skilled in the art may make modifications and alterations without departing from the spirit and scope of this disclosure. Therefore, the scope of protection of this disclosure shall be determined by the appended patent application.

100: Enterprise Integrated Smart Platform 101: Employee Device 102: Management Device 103: Enterprise Internal Management System 110: Collaboration Server 111: Information Integration Module 112: Smart Response Module 113: Meeting Module 120: Form Server 121: Form Creation Module 122: Form Distribution Module 123: Form Storage Module 124: Translation Module 130: Analysis Server 131: Data Analysis Module 132: Visualization Module 140: Assistant Server 141: Scheduling Module 142: Venue Reservation Module 200: Form Creation and Analysis Method S210~S260: Steps

To gain a more complete understanding of the embodiments and their advantages, the following description is made in conjunction with the accompanying figures, wherein: Figure 1 is a schematic diagram of an enterprise integrated intelligent platform of an embodiment of this disclosure; and Figure 2 is a schematic diagram of a form creation and analysis method of an embodiment of this disclosure.

100: Enterprise Integrated Intelligent Platform

101: Employee Equipment

102: Management Device

103: Enterprise Internal Management System

110: Collaboration Server

111: Information Integration Module

112: Intelligent Response Module

113: Meeting Module

120: Form Server

121: Form Creation Module

122: Form Distribution Module

123: Form Storage Module

124: Translation Module

130: Analysis Server

131: Data Analysis Module

132: Visualization Module

140: Assistant Server

141: Scheduling Module

142: Venue Reservation Module

Claims (10)

An enterprise integrated intelligent platform includes: a form server comprising: a form creation module for generating a form using a form creation model based on a form creation request transmitted by a management device connected to the enterprise integrated intelligent platform; and a form distribution module connected to the form creation module for distributing the form according to a form permission in the form creation request; and a collaboration server connected to the form server, the collaboration server comprising: An information integration module is used to integrate multiple employee messages transmitted from multiple employee devices connected to the enterprise's integrated smart platform and the form distributed by the form distribution module to a collaborative interface, so that at least one of the multiple employee devices that meet the form permissions fills out the form and returns at least one corresponding filled-out data to the form server; and an analysis server is connected to the collaborative server and the form server, and receives the at least one filled-out data transmitted by the form server, the analysis server comprising: a data analysis module for performing a form-filling analysis on the at least one filled-out data using a data analysis model to generate form-filling analysis data, and transmitting the form-filling analysis data to the collaborative server, so that the information integration module can integrate the form-filling analysis data into the collaborative interface. As described in Request 1, the enterprise integrated intelligent platform includes at least one form data entry comprising a form name, at least one question, and at least one form entry content corresponding to the at least one question. The form server further includes: a form storage module connected to the form distribution module, the form storage module being used to assign and store a unique identifier corresponding to each of the at least one question and the at least one form entry content, wherein the naming of the unique identifier is unrelated to the form name, the at least one question, and the at least one form entry content. As described in claim 2, the enterprise integrated intelligent platform further includes: a translation module connected to the form storage module, the translation module being used to translate the unique identifier into a data table according to the form name, and to regenerate the at least one form-filled data containing the at least one question and the at least one form-filled content according to the data table; wherein the data analysis module performs form-filling analysis on the at least one form-filled data using the data analysis model to generate form-filling analysis data. The enterprise integrated intelligent platform as described in claim 3, wherein the data table is in a structured query language. The enterprise integrated smart platform as described in claim 1, wherein the collaborative server further includes: a smart response module connected to the information integration module, for generating a smart response using a smart response model when a smart response command appears in the plurality of employee messages, and the smart response is integrated into the collaborative interface by the information integration module. The enterprise integrated intelligent platform as described in claim 5, wherein the enterprise integrated intelligent platform is connected to an enterprise internal management system, and any one of the form generation model, the intelligent response model and the data analysis model accesses enterprise data in the enterprise internal management system to generate the form, the form filling analysis data or the intelligent response, respectively. As described in claim 5, in the enterprise integrated smart platform, when the smart response instruction is related to the form filling analysis data, the smart response module generates the smart response based on the form filling analysis data and the smart response model. The enterprise integrated smart platform as described in claim 5, wherein the collaborative server further includes: a meeting module connected to the smart response module, for receiving and transmitting at least one meeting data from the plurality of employee devices for display on a meeting interface, and generating the smart response using the smart response model when the smart response instruction appears in the at least one meeting data, and the smart response being displayed on the meeting interface by the meeting module. The enterprise integrated smart platform as described in claim 1 further includes: an assistant server connected to the collaboration server, the assistant server including: a scheduling module for generating new schedule data based on the plurality of schedule data transmitted by the plurality of employee devices using a scheduling model, wherein the new schedule data does not conflict with the plurality of schedule data, and transmitting the new schedule data to at least one of the plurality of employee devices and the collaboration server. As described in claim 1, the enterprise integrated intelligent platform further includes: a visualization module connected to the data analysis module; wherein the data analysis module is further used to transmit the form-filled analysis data to the visualization module, which visualizes the form-filled analysis data into visual analysis data and transmits it to the collaboration server, so that the information integration module is integrated into the collaboration interface.