TWM641744U - Package delivery system with forwarding function - Google Patents

Abstract

The present invention provides a package delivery system with forwarding function which comprises a back-end server device and at least an electronic device. The back-end server device stores a plurality of forwarding data files, and the forwarding data file at least comprises a package pick-up information. The electronic device is installed with an instant communication application which could revise the pick-up address of the package pick-up information and sent a forwarding notification information to a dispensing portable device after revision, so that the courier could print out a forwarding label according to the forwarding notification information displayed on the dispensing portable device, and forward the items to be delivered corresponding to a pickup number according to the revised pick-up address.

Description

Parcel distribution system with forwarding function

This creation is about a package delivery system with a forwarding function. It is a system that can use the functions of sending and receiving on the instant messaging interface, and allows users to modify the receiving address to avoid home delivery. A receipt occurs.

At present, the pick-up information in the home delivery package often has the recipient's contact number, so that the delivery personnel can contact the recipient by phone after arriving at the recipient address to find out whether the recipient is convenient for receiving the parcel. However, there are In many cases, the recipient is unable to receive the package at the moment (for example, not at the delivery address).

Therefore, if some recipients know in advance that they are not at the receiving address, they may not be able to receive the package. They will contact the customer service personnel by phone, and ask the customer service personnel to contact the delivery personnel to deliver on another day. However, in this case, sometimes the contact is not so smooth. In some cases, after the customer service personnel contact the delivery personnel, the delivery personnel have already started the delivery or have arrived at the receiving address, so they cannot communicate in real time, which often causes troubles for the delivery personnel or causes extra round trips. .

In some cases, the delivery personnel contacted the recipient himself, and if the recipient himself cannot receive the package, he may directly inform the delivery personnel to deliver on another day, but no matter what the situation is, the delivery personnel will not be able to complete the delivery , and the recipient cannot receive the goods within the expected time.

Therefore, if the receiving address can be changed in real time, and at the same time let the delivery personnel know that the receiving address has changed, so that the delivery personnel can send the goods to the new receiving address, so that the delivery can also be completed, and the recipient does not need to Spend time contacting the customer service personnel, and do not need to wait for the response from the customer service personnel to confirm whether the package has been sent or has been delivered but the person is not at home, so that the recipient can obtain the goods more smoothly and with peace of mind, so this creation should be A best solution.

The package delivery system with forwarding function in this creation includes: a background server device, which stores a plurality of delivery data files, wherein the delivery data file contains at least one package pickup information, and the package pickup information The piece information at least includes a pickup number, a recipient and a pickup address; at least one electronic device has an instant messaging application connected to a background server device, wherein the instant messaging application includes : an interface unit for providing an operation interface, and the operation interface can display at least one pick-up number corresponding to the package pickup information and delivery status information; a forwarding modification unit is connected with the interface unit , used to modify the pickup address of the pickup information in the package; and a notification unit connected to the forwarding modification unit, after the forwarding modification unit finishes modifying the pickup address of the pickup information in the package, The notification unit can send the forwarding notification information to a delivery carrying device, and the forwarding notification information at least includes the pickup number and the modified pickup address.

More specifically, the in-package pick-up information and the forwarding notification information further include a delivery date, and the forwarding modification unit can further modify the delivery date of the in-package pick-up information.

More specifically, the operation interface can display an application forwarding module, and after pressing the application forwarding module on the operation interface, the pick-up information in the package can be modified through the forwarding modification unit.

More specifically, in the parcel distribution system with forwarding function, one of the delivery carrying devices can receive the forwarding notification information, and the forwarding notification information has at least one connection with the background server device or/and the instant messaging device. A delivery application program connected with the application program, the delivery application program is at least used to receive a forwarding notification information, and the delivery application program can convert a forwarding label print file according to the forwarding notification information.

More specifically, in the parcel delivery system with a forwarding function, a courier can print a forwarding label according to the forwarding notification information displayed on the delivery application program of the delivery carrying device, and send a pair of The items to be delivered with the pickup number will be forwarded and delivered according to the revised pickup address.

More specifically, the instant messaging application program further includes a member unit connected to the interface unit for registering or logging in a member ID number, and the member information corresponding to the member ID number is sent to the background and stored in a member data file in the server device, wherein each member ID number corresponds to at least one mailing data file.

More specifically, the instant messaging application program further includes a piece checking unit connected to the forwarding modification unit, and the piece checking unit can perform inquiries based on the pick-up number or the member ID number (or member mobile phone number) The associated shipping data file, and at least one pick-up number corresponding to the pick-up information in the package is displayed on the operation interface.

More specifically, each user of the instant messaging application has a membership ID number, and the sending data file further includes the membership ID number, and the instant messaging application further includes a The package inspection unit connected to the post modification unit, which can query the associated shipping data file based on the pickup number or the membership ID number, and display at least one pickup number corresponding to it on the operation interface. Package pickup information.

More specifically, the distribution carrying device is a portable electronic device with label printing function.

More specifically, the electronic device is a mobile phone, a tablet computer, a notebook computer or a desktop computer.

Other technical contents, features and functions of this creation will be clearly presented in the following detailed description of preferred embodiments with reference to the drawings.

Please refer to Figure 1, which is a schematic diagram of the system architecture of the parcel distribution system with forwarding function in this creation. It can be seen from the figure that it has a background server device 1 and an electronic device 2, and the background server device 1 stores multiple A delivery data file, wherein the delivery data file contains at least one pick-up information in a package, and the pick-up information in a package includes at least a pick-up number, a recipient and a pick-up address.

The electronic device 2 is a mobile phone, a tablet computer, a notebook computer or a desktop computer. As shown in FIG. 2A, the electronic device 2 includes at least one processor 21 and at least one computer-readable recording medium 22 , wherein these computer-readable recording media 22 have an instant messaging application program 221, and the instant messaging application program 221 can perform real-time or non-real-time connection with the background server device 1 and the distribution carrying device 3, wherein if If it is not real-time connection, then the data can be temporarily stored in the computer-readable recording medium 22, and then transmitted during connection, and then as shown in Figure 2B, the instant messaging application program 221 includes an interface Unit 2211, a forwarding modification unit 2212, a notification unit 2213, a member unit 2214, and a checking unit 2215.

The interface unit 2211 is used to provide an operation interface, and the operation interface can display at least one package pickup information and delivery status information corresponding to the pickup number, wherein the operation interface can display an application forwarding module, in the After pressing the application forwarding module on the operation interface, the pick-up information in the package can be modified through the forwarding modification unit 2212 .

The forwarding modification unit 2212 is connected with the interface unit 2211, and is used to modify the pickup address of the pickup information in the package, wherein the pickup information in the package and the forwarding notification information further include a delivery date, and The forwarding modification unit can further modify the delivery date of the pickup information in the package.

The notification unit 2213 is connected with the forwarding modification unit 2212. After the forwarding modification unit 2212 finishes modifying the pickup address of the pickup information in the package, the notification unit 2213 can send the forwarding notification information to the delivery carrier. device 3, and the forwarding notification information includes at least the pickup number and the modified pickup address.

The member unit 2214 is used to register or log in a member ID number, and the member information corresponding to the member ID number is sent to the background server device 1 and stored in a member data file, wherein the member data file is updated It includes name, mobile phone, local phone number, Email, mobile phone barcode carrier, sending/receiving communication data, and each member ID number corresponds to at least one sending data file and at least one electronic signature data file.

Each user of the instant messaging application program 221 has a membership ID number, and the sending data file further includes the membership ID number, and the instant messaging application program 221 further includes a forwarding modification unit 2212 The connected checking unit 2215, the checking unit 2215 can query the associated sending data file according to the pick-up number, the member ID number or member ID number or member mobile phone number, and display on the operation interface Pickup information in the package corresponding to at least one pickup number.

In addition, the interface unit 2211, the forwarding modification unit 2212, the notification unit 2213, and the checking unit 2215 will all be connected to the member unit 2214, so that the content of the member profile file or the content associated with the member ID can be called out; if not Users with membership status cannot directly call out the relevant data of the member data file content to perform input actions.

As shown in Fig. 3, the delivery carrying device 3 includes at least one processor 31 and at least one computer-readable recording medium 32, wherein the computer-readable recording medium 32 has a delivery application program 321, The delivery application 321 is at least used for receiving a forwarding notification information, and the delivery application 321 can convert a forwarding label print file according to the forwarding notification information.

The distribution carrying device 3 is a portable electronic device with a label printing function.

The delivery application program 321 of the delivery carrying device 3 can display the forwarding notification information, and print out a forwarding label, and the delivery staff can carry out a pair of items to be delivered corresponding to the pickup number according to the modified pickup address. Forward shipping.

As shown in FIG. 4A, the electronic device 2 includes a screen 23, and when the instant messaging application program 221 is opened, the operation interface 22111 can be displayed on the screen 23, wherein the main interface of the instant messaging application program 221 As shown in Figure 4B, the upper part is used to display the communication content (such as Line’s communication message display function), while the lower part is a module with sending/checking, printed QRcode, electronic signature QRcode, and member area , used to press or click to start the function, and in addition to pressing or clicking to start the function, it can also play a communication message, so that the function to be started can be judged by the instant messaging application 221, such as typing "I want to send a mail", then Can jump out of the interface related to mailing.

And after the delivery is completed, if you want to check the package, as shown in Figure 4B~4C, when you press the module of sending/checking the package or type out the communication message (for example, I want to check the package), you can use "package query" Number (Pickup Number)", "Member Mobile Number)" to check the package, or directly query the information content of all received packages (delivery status information, such as delivery/transit/recently delivered package information), so as to The operation interface 22111 displays the delivery status information content of all received packages (delivery status information, undelivered package information).

When you want to inquire, because there is a distinction between members and non-members, if you have a member status, you can query the associated shipping data file based on the membership ID number; A user has a member ID number, so he can also register as a member based on the member ID number, and query the associated shipping data file based on the member ID number.

As shown in Figure 4D, when the recipient is not at home, the operation interface 22111 can display "I want to forward to the partner base", "I am not at home, I want to change the delivery date", "The current address is inconvenient Receive, I want to change the address of the parts” application forwarding module, after pressing the application forwarding module of “I want to forward to the cooperation base”, as shown in Figure 4E, you can choose the store to forward to, and fill in The application will be sent after confirmation of relevant information.

After sending out the application, as shown in Figure 5A~5C, three different forwarding options are displayed: "Change to pick-up station", "Change to store pickup", and "Change to desired delivery date/receipt address". Send state.

After completing the application, the notification unit 2213 can send the forwarding notification information to the delivery application program 321 of the delivery carrying device 3, and the instant messaging application program 221 can connect with the delivery application program 321 so as to directly send the forwarding notification information. send notification information; or the distribution application program 321 can be connected with the background server device 1, and when the instant messaging application program 221 transmits the forwarding notification information to the background server device 1, it can be sent by the background server device 1 Send forwarding notification information to the delivery application 321 .

As shown in Figure 6A, the delivery carrying device 3 includes a screen 33, and when the delivery application 321 is opened, the operation interface 331 can be displayed on the screen 33, as shown in Figure 6B, the operation interface The 331 line has three modules: "Notification of dispatching workers", "Notification of dispatching workers for payment", and "Notification of assignment of instant messaging applications". After pressing the "Notification of assignment of instant messaging applications", as shown in Figure 6C display, all the forwarding notification information can be listed, as shown in the figure, you can click on the forwarding notification information with the order number "000000166754", as shown in Figure 6D~6E, the delivery staff can confirm the forwarding notification After information, press "print", the delivery application 321 starts to print out a forwarding label through the printing function of the delivery carrying device 3 itself, and the delivery staff can wait for a pair of the pick-up number The delivery items will be forwarded and delivered according to the modified pickup address.

Compared with other commonly used technologies, the package delivery system with forwarding function provided by this creation has the following advantages: 1. This creation can change the receiving address in real time, and at the same time let the delivery personnel know that the receiving address has changed, so that the delivery personnel can send the goods to the new receiving address, so that the delivery can also be completed. 2. This creation allows the recipient not to spend time contacting the customer service personnel, and also does not need to wait for the response from the customer service personnel to confirm whether the package has been sent or has been delivered but the person is not at home, so that the recipient can go more smoothly And get the goods with peace of mind.

This creation has been disclosed above through the above-mentioned embodiments, but it is not intended to limit this creation. Anyone who is familiar with this technical field and has common knowledge can understand the above-mentioned technical characteristics and embodiments of this creation, and in the spirit and spirit of this creation Within the scope, slight changes and modifications are not allowed, so the scope of patent protection of this creation shall be defined by the claims attached to this manual.

1: Background server equipment

2: Electronic device

21: Processor

22: Computer-readable recording media

221: Instant Messaging Apps

2211: interface unit

22111: Operation interface

2212: forward modification unit

2213: notification unit

2214: member unit

2215: Inspection unit

23: screen

3: Distribution carrying device

31: Processor

32: Computer-readable recording media

321:Shipping App

33: screen

331: Operation interface

[Picture 1] is a schematic diagram of the system architecture of the package delivery system with forwarding function in this creation. [Fig. 2A] is a schematic diagram of the structure of the electronic device of the package delivery system with forwarding function in this creation. [Figure 2B] is a schematic diagram of the structure of the instant messaging application program of the package delivery system with forwarding function created by this invention. [Picture 3] is a schematic diagram of the structure of the delivery carrying device of the package delivery system with forwarding function in this creation. [Fig. 4A] is a structural schematic diagram of the electronic device of the package delivery system with forwarding function in this creation. [Figure 4B] is a schematic diagram of the implementation of the forwarding change of the package delivery system with forwarding function in this creation. [Figure 4C] is a schematic diagram of the implementation of the forwarding change of the package delivery system with forwarding function in this creation. [Figure 4D] is a schematic diagram of the implementation of the forwarding change of the package delivery system with forwarding function in this creation. [Fig. 4E] is a schematic diagram of the implementation of the forwarding change of the package delivery system with forwarding function in this creation. [Figure 5A] is a schematic diagram of the implementation of different forwarding modes of the package delivery system with forwarding function in this creation. [Figure 5B] is a schematic diagram of the implementation of different forwarding modes of the package delivery system with forwarding function in this creation. [Figure 5C] is a schematic diagram of the implementation of different forwarding modes of the package delivery system with forwarding function in this creation. [Fig. 6A] is a schematic diagram of the structure of the delivery carrying device of the package delivery system with forwarding function in this creation. [Figure 6B] is a schematic diagram of the implementation of the dispatch notification of the package delivery system with the forwarding function of this creation. [Figure 6C] is a schematic diagram of the implementation of the dispatch notification of the package delivery system with the forwarding function of this creation. [Figure 6D] is a schematic diagram of the delivery notification implementation of the package delivery system with forwarding function in this creation. [Figure 6E] is a schematic diagram of the implementation of the dispatch notification of the package delivery system with the forwarding function of this creation.

1: Background server equipment

2: Electronic device

Claims (10)

A package delivery system with a forwarding function, which includes: a background server device, which stores a plurality of delivery data files, wherein the delivery data file contains at least one package pick-up information, and the package pick-up The information system includes at least one pickup number, one recipient and one pickup address; at least one electronic device has an instant messaging application connected to a background server device, wherein the instant messaging application includes: An interface unit is used to provide an operation interface, and the operation interface can display at least one package pickup information and delivery status information corresponding to the pickup number; a forwarding modification unit is connected with the interface unit, A pickup address for modifying the pickup information in the package; and a notification unit connected to the forwarding modification unit, after the forwarding modification unit finishes modifying the pickup address of the pickup information in the package, the The notification unit can send a forwarding notification information, and the forwarding notification information at least includes the pickup number and the modified pickup address. The package distribution system with forwarding function as described in Claim 1, wherein the pick-up information in the package and the forwarding notification information further include a delivery date, and the forwarding modification unit can further modify the pick-up in the package The delivery date of the information. The package distribution system with forwarding function as described in claim 1, wherein the operation interface can display an application forwarding module, and after pressing the application forwarding module on the operation interface, the forwarding modification unit can be used to modify the Package pickup information. The package distribution system with forwarding function as described in claim 1, wherein a delivery carrying device can receive the forwarding notification information, and the forwarding notification information has at least one link with the background server The delivery application program connected with the server device or/and the instant messaging application program, the delivery application program is at least used to receive the forwarding notification information, and the delivery application program can convert according to the forwarding notification information Send label printout. In the parcel delivery system with forwarding function as described in claim item 4, one of the delivery personnel can print out a forwarding label according to the forwarding notification information displayed on the delivery application program of the delivery carrying device, and send a The items to be delivered with the pickup number will be forwarded and delivered according to the modified pickup address. The package distribution system with forwarding function as described in claim 1, wherein the instant messaging application program further includes a member unit connected to the interface unit, used to register or log in a member ID number, and the member ID The member data corresponding to the number is sent to the background server and stored in a member data file, wherein each member ID number corresponds to at least one mailing data file. The package distribution system with forwarding function as described in claim 6, wherein the instant messaging application program further includes a package inspection unit connected to the forwarding modification unit, and the package inspection unit can be based on the pick-up number or the The member ID number is used to query the associated shipping data file, and at least one pick-up number corresponding to the package pick-up information is displayed on the operation interface. The package delivery system with forwarding function as described in claim 1, wherein each user of the instant messaging application has a member ID number, and the sending data file further includes the member ID number, and The instant messaging application further includes a package checking unit connected to the forwarding modification unit. The package checking unit can query the associated shipping data file based on the pickup number or the membership ID number, and in the operation interface The pick-up information in the package corresponding to at least one pick-up number is displayed on . The package delivery system with forwarding function as described in Claim 4, wherein the delivery carrying device is a portable electronic device with label printing function. The package delivery system with forwarding function as described in Claim 1, wherein the electronic device is a mobile phone, a tablet computer, a notebook computer or a desktop computer.

Images