[go: up one dir, main page]

TWM591231U - Intelligent Travel and Accommodation System - Google Patents

Intelligent Travel and Accommodation System Download PDF

Info

Publication number
TWM591231U
TWM591231U TW108213231U TW108213231U TWM591231U TW M591231 U TWM591231 U TW M591231U TW 108213231 U TW108213231 U TW 108213231U TW 108213231 U TW108213231 U TW 108213231U TW M591231 U TWM591231 U TW M591231U
Authority
TW
Taiwan
Prior art keywords
module
travel
server
intelligent
room
Prior art date
Application number
TW108213231U
Other languages
Chinese (zh)
Inventor
黃秀美
許哲銘
柳姿羽
董又嘉
簡偉儀
Original Assignee
國立臺中科技大學
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 國立臺中科技大學 filed Critical 國立臺中科技大學
Priority to TW108213231U priority Critical patent/TWM591231U/en
Publication of TWM591231U publication Critical patent/TWM591231U/en

Links

Images

Landscapes

  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

本創作係有關於一種智能旅宿系統,其主要係於伺服器分別連結有線上旅宿模組、AI旅宿顧問模組、區塊鏈支付模組、入住模組及智能客房模組;藉此,由網頁來呈現,令旅宿業者結合區塊鏈,以區塊鏈技術管理庫存能大幅降低人為操作錯誤的機率,且利用智能科技將客房打造成適合消費者的習慣和要求,充分展現個性化特色,經由智能客房易用性及人性化為發展指標,使消費者能夠直接、便捷、個性化的的服務與體驗,提升消費者旅宿體驗,而在其整體施行使用上更增實用功效特性者。 This creation is about an intelligent accommodation system, which is mainly connected to the server to connect the wired accommodation module, AI accommodation consultant module, blockchain payment module, check-in module and smart guest room module; by this, by Presented on the webpage, allowing travel and tourism companies to combine blockchain and manage inventory with blockchain technology can greatly reduce the chance of human error, and use intelligent technology to make guest rooms suitable for consumer habits and requirements, fully displaying personalized features, Through the ease of use and humanity of smart rooms as development indicators, consumers can provide direct, convenient and personalized services and experiences, enhance consumers' travel experience, and add more practical features to their overall implementation and use.

Description

智能旅宿系統 Smart Accommodation System

本創作係有關於一種智能旅宿系統,尤其是指一種由網頁來呈現,令旅宿業者結合區塊鏈,以區塊鏈技術管理庫存能大幅降低人為操作錯誤的機率,且利用智能科技將客房打造成適合消費者的習慣和要求,充分展現個性化特色,經由智能客房易用性及人性化為發展指標,使消費者能夠直接、便捷、個性化的的服務與體驗,提升消費者旅宿體驗,而在其整體施行使用上更增實用功效特性的智能旅宿系統創新設計者。 This creative department is about an intelligent hotel and lodging system, in particular, it is presented by a web page, which allows hoteliers to combine blockchain and manage inventory with blockchain technology can greatly reduce the probability of human error, and use intelligent technology to create guest rooms Become suitable for consumers' habits and requirements, fully display personalized features, through the ease of use and humanity of smart rooms as development indicators, so that consumers can provide direct, convenient and personalized services and experiences, enhance consumer travel experience, Innovative designers of intelligent accommodation systems with more practical features in their overall implementation.

按,越來越多人透過線上訂房,而目前訂房市場透過線上仲介商運作的結果,房價中約3%是信用卡處理費、17%是支付仲介商的訂房服務費,剩餘的80%才是旅館業者在這筆交易實際收到的金額。而雖然旅館經營者指稱線上訂房造成供給問題,並促使訂房價格上漲以支付第三方服務費,但旅館業營收仍然亮眼。2016年全球旅館業營收達5,500億美元,其中美國佔了1,993億美元。美國旅客中88%偏好線上訂房,72%則偏好使用線上旅行社,並非直接向選定的旅館訂房。 Press, more and more people make reservations online, and the current reservation market is operated by online intermediaries. About 3% of the room rate is the credit card processing fee, 17% is to pay the intermediary’s reservation service fee, and the remaining 80% is The amount actually received by the hotelier in this transaction. Although hotel operators allege that online bookings have caused supply problems and have caused booking prices to rise to pay for third-party service fees, the hotel industry's revenue is still impressive. In 2016, global hotel industry revenue reached US$550 billion, of which the US accounted for US$199.3 billion. 88% of U.S. travelers prefer to book online, and 72% prefer to use online travel agencies instead of booking directly with selected hotels.

而於近年來,民宿業者的競爭愈演愈烈,許多業者為了爭取更多訂單機會,開始將房源放各類訂房網站來增加曝光,但這類平臺通常每筆訂單都會抽成,加上每年支付給平臺的服務費,對許多小型業者造成不小的負擔。此時若能省下佔比達20%的訂房服務費,將可大幅提升旅遊體驗。 In recent years, the competition of homestay companies has intensified. In order to gain more order opportunities, many companies have begun to put listings on various booking websites to increase exposure. However, such platforms usually get a lot for each order, plus annual payments to The service fee of the platform imposes a large burden on many small businesses. At this time, if you can save up to 20% of the reservation service fee, it will greatly enhance the travel experience.

不過最新加入戰局的區塊鏈技術,有機會再次撼動旅館業,且對旅館業者更有利,有機會很快見到廣泛的營收與服務改善。因此區塊鏈正在建立平臺,讓顧客以低價、透明的方式,連結最能滿足其需求的房間與租賃供應者,而供應者則可透過合理的訂房價格、特色房間、熟客點數等方式吸引顧客。 However, the latest blockchain technology, which has joined the war, has the opportunity to shake the hotel industry again, and is more beneficial to hoteliers. It has the opportunity to quickly see a wide range of revenue and service improvements. Therefore, the blockchain is establishing a platform to allow customers to connect the rooms that best meet their needs with the rental suppliers at a low price and in a transparent manner, and the suppliers can use reasonable reservation prices, special rooms, and regular customer points. attract customers.

另外,現有的各種傳統客房中,其對個性化的考量並不夠周全,為顧客的考量不一定符合客戶的需求,將劣於客房的整體服務,而且客房中部分設施的便利性不佳,各種設施的操作步驟過於繁瑣,造成客人操作使用上之極大不便,進而導致客戶於住宿過程中極大的困擾。 In addition, in the existing various traditional guest rooms, the consideration of personalization is not enough, and the considerations for customers may not meet the needs of customers, which will be inferior to the overall service of the rooms, and the convenience of some facilities in the rooms is not good. The operation steps of the facility are too cumbersome, which causes great inconvenience to the operation and use of the guests, which in turn causes great troubles for the customers during the stay.

緣是,創作人有鑑於此,秉持多年該相關行業之豐富設計開發及實際製作經驗,針對現有之缺失予以研究改良,提供一種智能旅宿系統,以期達到更佳實用價值性之目的者。 The reason is that the creators have taken into account this and have maintained rich design development and practical production experience in the related industries for many years, researched and improved on the existing deficiencies, and provided an intelligent lodging system in order to achieve better practical value.

本創作之主要目的在於提供一種智能旅宿系統,其主要係由網頁來呈現,令旅宿業者結合區塊鏈,以區塊鏈技術管理庫存能大 幅降低人為操作錯誤的機率,且利用智能科技將客房打造成適合消費者的習慣和要求,充分展現個性化特色,經由智能客房易用性及人性化為發展指標,使消費者能夠直接、便捷、個性化的的服務與體驗,提升消費者旅宿體驗,而在其整體施行使用上更增實用功效特性者。 The main purpose of this creation is to provide an intelligent hotel and lodging system, which is mainly presented by a webpage, so that the hotel and lodging industry can combine blockchain to manage inventory with blockchain technology. Reduce the probability of human operation errors, and use smart technology to make the rooms suitable for consumers' habits and requirements, fully display personalized features, through the ease of use and humanization of smart rooms as development indicators, so that consumers can be direct and convenient , Personalized service and experience, enhance the consumer's travel experience, and more practical features in its overall implementation and use.

本創作智能旅宿系統之主要目的與功效,係由以下具體技術手段所達成:其主要係包括有伺服器、線上旅宿模組、AI旅宿顧問模組、區塊鏈支付模組、入住模組及智能客房模組;其中:該伺服器,其連結有資料庫,該伺服器以網頁作為運行平臺,而該資料庫則供儲存有各式表單資料;該線上旅宿模組,其與該伺服器連結,供消費者即時取得房間資訊,且供消費者在觀賞360度房間導覽時,同時查看旅館的真實房間狀況;而消費者確認訂單後,系統將即時傳送Email到消費者所填寫的信箱,確認訂房資訊及信用卡資訊是否無誤,並即時傳送付款及訂單編號告知消費者訂房成功資訊;該AI旅宿顧問模組,其與該伺服器連結,該AI旅宿顧問模組設置業者的專屬聊天機器人,利用演算法推薦使用者各種相關資訊,給予使用者清楚明瞭的旅遊及旅宿資訊;該區塊鏈支付模組,其與該伺服器連結,可確保資料不會任 意被竄改;該入住模組,其與該伺服器連結,該入住模組於消費者入住時,令消費者輸入訂單編號,再藉由人臉辨識技術,進行身份認證,在自助機台上掃描身份證件,進行臉部掃描確認,自助機台將核對其身份及訂房資料,確認無誤後將給予一張房間鑰匙卡;該智能客房模組,其與該伺服器連結,該智能客房模組透過物聯網特性開發,提供安全的連接以及語音助理,進行各種客房配件的智能化存取和控制服務。 The main purpose and function of this intelligent travel accommodation system are achieved by the following specific technical means: it mainly includes servers, online travel accommodation modules, AI travel accommodation consultant modules, blockchain payment modules, check-in modules and Smart room module; where: the server is connected to a database, the server uses a webpage as a running platform, and the database is used to store various forms of data; the online travel module, which is connected to the server Link, for consumers to obtain room information in real time, and for consumers to view the real room status of the hotel while watching the 360-degree room guide; and after the consumer confirms the order, the system will send an email to the mailbox filled by the consumer in real time , Confirm whether the reservation information and credit card information are correct, and immediately send the payment and order number to inform the consumer of the success of the reservation; the AI travel advisor module is connected to the server, and the AI travel advisor module sets the operator's exclusive chat robot , Using algorithms to recommend various relevant information to the user, giving the user clear travel and accommodation information; the blockchain payment module, which is connected to the server, can ensure that the data will not be The check-in module is connected to the server. The check-in module allows the consumer to input the order number when the consumer checks in, and then uses face recognition technology to perform identity authentication on the self-service machine. Scan the ID document, confirm the face scan, the self-service machine will verify its identity and reservation information, and after confirmation, a room key card will be given; the smart room module, which is connected to the server, the smart room module Through the development of Internet of Things features, it provides secure connections and voice assistants to provide intelligent access and control services for various room accessories.

本創作智能旅宿系統的較佳實施例,其中,該伺服器係以物件導向分析(Object-Oriented Analysis,OOA)與物件導向設計(Object-Oriented Design,OOD)做為系統開發方法,以宣告物件(Object)與類別(Class)的面向來定義、描述系統實體,並於系統開發中導入抽象化(Abstraction)、封裝(Encapsulation)、繼承(Inheritance)、多型(polymorphism)觀念,以統一塑模語言(Unified Modeling Language,UML)來對系統內的各子功能與流程做詳細的分析。 The preferred embodiment of the creative intelligent lodging system, wherein the server uses Object-Oriented Analysis (OOA) and Object-Oriented Design (OOD) as system development methods to declare objects (Object) and category (Class) are oriented to define and describe system entities, and introduce abstraction, encapsulation, inheritance, and polymorphism concepts in system development to unify modeling Language (Unified Modeling Language, UML) to do detailed analysis of each sub-function and process in the system.

本創作智能旅宿系統的較佳實施例,其中,該線上旅宿模組採用響應式(RWD)網頁,提供消費者可跨裝置的網頁。 A preferred embodiment of the authoring intelligent travel and lodging system, wherein the online travel and lodging module uses a responsive (RWD) webpage to provide a webpage that consumers can cross the device.

本創作智能旅宿系統的較佳實施例,其中,該線上旅宿模組於系統管理者進入管理介面時,系統管理者需要進行登入系統,進行身分驗證,當系統管理者成功登入系統時,即可執行系統內部管 理介面,雲端管理,隨時隨地掌握最新空房狀況,清楚明瞭的使用者訂單,輕鬆完成遠端管理與即時決策。 This is a preferred embodiment of creating an intelligent hotel and lodging system, wherein, when the system manager enters the management interface, the system manager needs to log in to the system to perform identity verification. When the system manager successfully logs in to the system, Execution system internal management Management interface, cloud management, grasp the latest availability status anytime, anywhere, clear user orders, easily complete remote management and real-time decision-making.

本創作智能旅宿系統的較佳實施例,其中,該區塊鏈支付模組係將交易資料寫入以太坊的私有鏈中。 The preferred embodiment of the authoring intelligent travel system, wherein the blockchain payment module writes transaction data into the private chain of Ethereum.

本創作智能旅宿系統的較佳實施例,其中,該區塊鏈支付模組在帳戶管理的部分採用MetaMask錢包來做合約與區塊鏈客戶端連結的橋樑,在付款時先將匯款者當地法定貨幣轉換為虛擬貨幣,再將虛擬貨幣經區塊鏈平台驗證後移轉至收款人錢包帳戶,最後將該虛擬貨幣轉換為收款人所在當地法定貨幣。 The preferred embodiment of the authoring intelligent travel system, in which the blockchain payment module uses the MetaMask wallet in the account management part to serve as a bridge between the contract and the blockchain client. Convert the currency into virtual currency, and then transfer the virtual currency to the payee wallet account after verification by the blockchain platform, and finally convert the virtual currency into the local legal currency of the payee.

本創作智能旅宿系統的較佳實施例,其中,該入住模組在該自助機台上所掃描身份證件係為身份證、護照任一種。 The preferred embodiment of the authoring intelligent travel and lodging system, wherein the identity document scanned by the check-in module on the self-service machine is either an ID card or a passport.

(1)‧‧‧伺服器 (1)‧‧‧Server

(11)‧‧‧資料庫 (11)‧‧‧Database

(2)‧‧‧線上旅宿模組 (2) ‧‧‧ online travel module

(3)‧‧‧AI旅宿顧問模組 (3) ‧‧‧ AI Travel Consultant Module

(4)‧‧‧區塊鏈支付模組 (4)‧‧‧Blockchain payment module

(5)‧‧‧入住模組 (5)‧‧‧Check-in module

(6)‧‧‧智能客房模組 (6)‧‧‧Smart room module

第一圖:本創作之架構示意圖 Picture 1: Schematic diagram of the structure of this creation

第二圖:本創作之訂房流程示意圖 Figure 2: Schematic diagram of the reservation process of this creation

第三圖:本創作之查詢房間類型流程示意圖 Third figure: Schematic diagram of the query room type creation process

第四圖:本創作之篩選房間類型流程示意圖 Figure 4: Schematic diagram of the process of screening room types in this creation

第五圖:本創作之自助入住流程示意圖 Figure 5: Schematic diagram of the self-check-in process of this creation

為令本創作所運用之技術內容、創作目的及其達成之功效有 更完整且清楚的揭露,茲於下詳細說明之,並請一併參閱所揭之圖式及圖號:首先,請參閱第一圖本創作之架構示意圖所示,本創作主要係包括有伺服器(1)、線上旅宿模組(2)、AI旅宿顧問模組(3)、區塊鏈支付模組(4)、入住模組(5)及智能客房模組(6);其中:該伺服器(1),其連結有資料庫(11),該伺服器(1)以物件導向分析(Object-Oriented Analysis,OOA)與物件導向設計(Object-Oriented Design,OOD)做為系統開發方法;以宣告物件(Object)與類別(Class)的面向來定義、描述系統實體,並於系統開發中導入抽象化(Abstraction)、封裝(Encapsulation)、繼承(Inheritance)、多型(polymorphism)等觀念,其方法大幅地提升了工作效率與系統品質。將以統一塑模語言(Unified Modeling Language,UML)來對系統內的各子功能與流程做詳細的分析。且以網頁作為運行平臺。而該資料庫(11)則供儲存有各式表單資料。 In order to make the technical content used in this creation, the purpose of creation and the effect achieved For a more complete and clear disclosure, I will explain it in detail below, and please refer to the drawings and figure numbers disclosed: First, please refer to the first figure. The schematic diagram of the creation of this creation, this creation mainly includes a servo Device (1), online accommodation module (2), AI accommodation consultant module (3), blockchain payment module (4), check-in module (5) and smart room module (6); where: A server (1) connected to a database (11). The server (1) uses Object-Oriented Analysis (OOA) and Object-Oriented Design (OOD) as system development methods ;Define and describe system entities by declaring objects and classes, and import concepts such as Abstraction, Encapsulation, Inheritance, and Polymorphism in system development , Its method has greatly improved work efficiency and system quality. The Unified Modeling Language (UML) will be used to analyze the sub-functions and processes in the system in detail. And use the webpage as the operating platform. The database (11) is used to store various forms of data.

該線上旅宿模組(2),其與該伺服器(1)連結,該線上旅宿模組(2)採用響應式〔RWD〕網頁,提供消費者可跨裝置的網頁,24小時提供消費者快速訂房,只要搜尋日期,便能即時取得房間資訊,且於將各房間之佈置拍攝成環景相片後,嵌入至網頁,讓消費者在觀賞360度房間導覽時,同時查看旅館的真實房間狀況;而系統管理者在進入管理介面時,系統管理者需要進行登入 系統,進行身分驗證,當系統管理者成功登入系統時,即可執行系統內部管理介面,雲端管理,隨時隨地掌握最新空房狀況,清楚明瞭的消費者訂單,輕鬆完成遠端管理與即時決策;而消費者確認訂單後,系統將即時傳送Email到消費者所填寫的信箱,確認訂房資訊及信用卡資訊是否無誤,避免因人為輸入卡號、姓名、郵件信箱或是日期等錯誤,並即時傳送付款及訂單編號告知消費者訂房成功資訊。 The online travel module (2) is connected to the server (1). The online travel module (2) uses a responsive [RWD] webpage to provide webpages that consumers can cross the device, providing consumers with fast 24 hours Reservations, as long as you search for the date, you can get room information in real time, and after taking the layout of each room into a picture of the surrounding landscape, embed it in the web page, allowing consumers to view the real room status of the hotel while watching the 360-degree room guide ; And when the system administrator enters the management interface, the system administrator needs to log in The system performs identity verification. When the system administrator successfully logs in to the system, he can execute the internal management interface of the system, cloud management, master the latest vacancy status anytime, anywhere, clear consumer orders, and easily complete remote management and real-time decision-making; and After the consumer confirms the order, the system will immediately send an email to the mailbox filled by the consumer to confirm whether the reservation information and credit card information are correct, to avoid mistakes such as manually entering the card number, name, email address or date, and to send the payment and order in real time The serial number informs the consumer about the success of the reservation.

該AI旅宿顧問模組(3),其與該伺服器(1)連結,該AI旅宿顧問模組(3)設置業者的專屬聊天機器人,詢問消費者的該次旅遊天數、預算範圍等,系統將利用演算法推薦消費者其旅宿業者附近的熱門美食、景點及展覽。此外,聊天機器人也將提供房型資訊、交通方式、旅宿相關設施、專人服務及優惠活動,給予消費者清楚明瞭的旅遊及旅宿資訊。 The AI travel advisory module (3) is connected to the server (1). The AI travel advisory module (3) sets up an exclusive chatbot for the operator to inquire the consumer about the number of travel days, budget range, etc. The system The algorithm will be used to recommend consumers' popular food, attractions and exhibitions near their lodging industry. In addition, the chat robot will also provide room type information, transportation methods, accommodation-related facilities, dedicated services and preferential activities to give consumers clear travel and accommodation information.

該區塊鏈支付模組(4),其與該伺服器(1)連結,該區塊鏈支付模組(4)係利用區塊鏈的去中心化、安全性、資訊透明化等特性,將交易資料寫入以太坊的私有鏈中,確保資料不會任意被竄改。使用區塊鏈技術的跨境匯款,可降低交易手續費,提升交易速度;在帳戶管理的部分採用MetaMask錢包來做合約與區塊鏈客戶端連結的橋樑,在付款時先將匯款者當地法定貨幣轉換為虛擬貨幣,再將虛擬貨幣經區塊鏈平台驗證後移轉至收款人錢包帳戶,最後將該虛擬貨幣轉換為收款人所在當地法定貨幣,整個匯款作業 流程可縮短到2分鐘完成。 The blockchain payment module (4) is connected to the server (1). The blockchain payment module (4) uses the decentralization, security, information transparency and other characteristics of the blockchain. Write transaction information into Ethereum's private chain to ensure that the information will not be tampered with arbitrarily. Cross-border remittance using blockchain technology can reduce transaction fees and increase transaction speed; the MetaMask wallet is used in the account management part to serve as a bridge between the contract and the blockchain client. Convert the currency to virtual currency, and then transfer the virtual currency to the payee wallet account after verification by the blockchain platform, and finally convert the virtual currency to the local legal currency of the payee, the entire remittance operation The process can be shortened to 2 minutes to complete.

該入住模組(5),其與該伺服器(1)連結,該入住模組(5)於消費者入住時,令消費者輸入訂單編號,再藉由人臉辨識技術,進行身份認證,在自助機台上掃描身份證件〔如:身份證或護照〕,進行臉部掃描確認,自助機台將核對其身份及訂房資料,確認無誤後將給予一張房間鑰匙卡。 The check-in module (5) is connected to the server (1), and the check-in module (5) allows the consumer to input the order number when the consumer checks in, and then uses face recognition technology to perform identity authentication, Scan the ID card [such as: ID card or passport] on the self-service machine to confirm the face scan. The self-service machine will verify its identity and reservation information. After confirmation, a room key card will be given.

該智能客房模組(6),其與該伺服器(1)連結,該智能客房模組(6)透過物聯網特性開發,提供安全的連接以及語音助理〔如:Siri等〕,進行各種客房配件的智能化存取和控制服務。當顧客進入房間後,將能透過行動裝置上的語音助理,並可依照顧客喜好操作客房內的燈光、窗簾、電視、冷氣、音響等設備,以提升顧客使用體驗度。 The smart room module (6) is connected to the server (1). The smart room module (6) is developed through IoT features to provide a secure connection and a voice assistant [such as Siri, etc.] for various rooms. Intelligent access and control services for accessories. When the customer enters the room, they will be able to use the voice assistant on the mobile device and operate the lighting, curtains, TV, air conditioner, audio and other equipment in the guest room according to the customer's preferences to enhance the customer experience.

如此一來,使得本創作於操作使用上,請再一併參閱第二圖本創作之訂房流程示意圖所示,其係令消費者經由網路進入該線上旅宿模組(2)之網頁中,輸入訂房需求人數及日期後,篩選出符合需求的房型,經過系統篩選後,列出符合消費者需求之房間類型,列表中描述個個房型設施、價格、大小等,且消費者能在瀏覽房型時,藉由環景照片挑選出適合自己的房間類型,達到更高的住宿品質及體驗,也能清楚的了解飯店的各項公共設施及位置分布,消費者決定後即可進入預訂介面,而於消費者進入房間預定介面後,填入個人資訊及輸入驗證碼確保不是機器人,消費者可以在備 註欄填寫其他需求或注意事項提前告知飯店人員,確認資料無誤後立即預定並收到通知即完成訂房,系統將會寄送一封訂房資訊郵件至消費者信箱;而系統管理者則可透過管理者登入介面進入系統管理訂單。而消費者則可經由該區塊鏈支付模組(4)進行訂房匯款作業。 In this way, to make the creation in operation, please refer to the schematic diagram of the reservation process of the creation of the second picture, which allows consumers to enter the webpage of the online travel module (2) through the Internet. After entering the number and dates of reservation needs, the room types that meet the needs are filtered out. After the system is screened, the room types that meet the needs of consumers are listed. The list describes the room types, facilities, prices, sizes, etc., and consumers can browse the room types. When you choose the room type that suits you by surrounding photos, you can achieve a higher accommodation quality and experience, and you can clearly understand the various public facilities and location distribution of the hotel. After you decide, you can enter the reservation interface, and After the consumer enters the room reservation interface, fill in personal information and enter the verification code to ensure that it is not a robot, the consumer can Fill in other requirements or precautions in the note column and inform the hotel staff in advance. After confirming the information is correct, the reservation will be made immediately and the reservation will be completed when the notification is received. The system will send a reservation information email to the consumer's mailbox; The user logs into the interface to enter the system to manage orders. Consumers can use the blockchain payment module (4) to make reservation and remittance operations.

而消費者在訂房過程中,亦可經由該AI旅宿顧問模組(3)與旅宿專屬聊天機器人溝通,消費者輸入日期、天數、入住人數及預算等,系統透過演算法提供所有符合消費者需求的房間資訊〔請再一併參閱第三圖本創作之查詢房間類型流程示意圖及第四圖本創作之篩選房間類型流程示意圖所示〕,並於訂房完成後令消費者同樣可經由該區塊鏈支付模組(4)進行訂房匯款作業。 During the booking process, consumers can also communicate with the dedicated chat robot through the AI travel consultant module (3). The consumer enters the date, number of days, number of occupants, and budget. The system provides all the needs of the consumer through algorithms Room information (please refer to the schematic diagram of the query room type created in the third picture and the screen diagram of the selected room type created in the fourth picture), and after the reservation is completed, consumers can also use this block The chain payment module (4) conducts room remittance operations.

請再一併參閱第五圖本創作之自助入住流程示意圖所示,於消費者入住時,將於該入住模組(5)透過自助入住頁面確認訂單資訊,在自助終端機掃描身份證件,再利用生物人臉檢測辨識,核對成功後,終端機發放房卡,即可完成。 Please also refer to the schematic diagram of the self-check-in process created in the fifth picture. When the consumer checks in, the check-in module (5) will confirm the order information through the self-check-in page, scan the ID at the self-service terminal, and then Using biological face detection and identification, after successful verification, the terminal will issue a room card to complete.

當消費者進入房間後,即能利用行動裝置與該智能客房模組(6)連線,達到飯店房間居家全智能型體驗,令行動裝置做為遙控器使用,自由控制燈光、窗簾、空調、電視、浴缸、玻璃等各項設備,且可實現語音對談控制,通過語音控制智能設備如:燈光、窗簾、電視、空調、門鎖等,以及呼叫各種客房服務。 When consumers enter the room, they can use the mobile device to connect with the smart room module (6) to achieve a fully intelligent experience in the hotel room home. The mobile device can be used as a remote control to freely control lights, curtains, air conditioning, TV, bathtub, glass and other equipment, and can realize voice talk control, through the voice control of intelligent equipment such as: lights, curtains, TV, air conditioning, door locks, etc., and call various room services.

藉由以上所述,本創作結構之組成與使用實施說明可知,本 創作與現有結構相較之下,本創作主要係由網頁來呈現,令旅宿業者結合區塊鏈,以區塊鏈技術管理庫存能大幅降低人為操作錯誤的機率,且利用智能科技將客房打造成適合消費者的習慣和要求,充分展現個性化特色,經由智能客房易用性及人性化為發展指標,使消費者能夠直接、便捷、個性化的的服務與體驗,提升消費者旅宿體驗,而在其整體施行使用上更增實用功效特性者。 Based on the above, the composition of the creative structure and the use of implementation instructions show that this Comparing the creation with the existing structure, this creation is mainly presented by the webpage, so that the travel industry can combine the blockchain and manage the inventory with the blockchain technology can greatly reduce the probability of human operation errors, and use intelligent technology to create guest rooms Suitable for consumers' habits and requirements, fully displaying personalized features, through the ease of use and humanity of smart rooms as development indicators, enabling consumers to provide direct, convenient, and personalized services and experiences to enhance the consumer travel experience, and Those who have more practical functional characteristics in their overall application.

前述之實施例或圖式並非限定本創作之結構樣態,任何所屬技術領域中具有通常知識者之適當變化或修飾,皆應視為不脫離本創作之專利範疇。 The foregoing embodiments or drawings do not limit the structure of this creation, and any appropriate changes or modifications of those with ordinary knowledge in the technical field should be deemed not to deviate from the patent scope of this creation.

綜上所述,本創作實施例確能達到所預期之使用功效,又其所揭露之具體構造,不僅未曾見於同類產品中,亦未曾公開於申請前,誠已完全符合專利法之規定與要求,爰依法提出新型專利之申請,懇請惠予審查,並賜准專利,則實感德便。 In summary, this creative embodiment can achieve the expected use effect, and the specific structure disclosed by it has not only not been seen in similar products, nor has it been disclosed before the application, and has fully met the requirements and requirements of the Patent Law , I filed an application for a new type of patent in accordance with the law, and pleaded for the review and granted the patent.

(1)‧‧‧伺服器 (1)‧‧‧Server

(11)‧‧‧資料庫 (11)‧‧‧Database

(2)‧‧‧線上旅宿模組 (2) ‧‧‧ online travel module

(3)‧‧‧AI旅宿顧問模組 (3) ‧‧‧ AI Travel Consultant Module

(4)‧‧‧區塊鏈支付模組 (4)‧‧‧Blockchain payment module

(5)‧‧‧入住模組 (5)‧‧‧Check-in module

(6)‧‧‧智能客房模組 (6)‧‧‧Smart room module

Claims (7)

一種智能旅宿系統,其主要係包括有伺服器、線上旅宿模組、AI旅宿顧問模組、區塊鏈支付模組、入住模組及智能客房模組;其中:該伺服器,其連結有資料庫,該伺服器以網頁作為運行平臺,而該資料庫則供儲存有各式表單資料;該線上旅宿模組,其與該伺服器連結,供消費者即時取得房間資訊,且供消費者在觀賞360度房間導覽時,同時查看旅館的真實房間狀況;而消費者確認訂單後,系統將即時傳送Email到消費者所填寫的信箱,確認訂房資訊及信用卡資訊是否無誤,並即時傳送付款及訂單編號告知消費者訂房成功資訊;該AI旅宿顧問模組,其與該伺服器連結,該AI旅宿顧問模組設置業者的專屬聊天機器人,利用演算法推薦使用者各種相關資訊,給予使用者清楚明瞭的旅遊及旅宿資訊;該區塊鏈支付模組,其與該伺服器連結,可確保資料不會任意被竄改;該入住模組,其與該伺服器連結,該入住模組於消費者入住時,令消費者輸入訂單編號,再藉由人臉辨識技術,進行身份認證,在自助機台上掃描身份證件,進行臉部掃描確認,自助機台將核對其身份及訂房資料,確認無誤後將給予一張房間鑰匙卡;該智能客房模組,其與該伺服器連結,該智能客房模組透過物聯網特性開發,提供安全的連接以及語音助理,進行各種客房配件的智能化存取和控制服務。 An intelligent accommodation system, which mainly includes a server, an online accommodation module, an AI accommodation consultant module, a blockchain payment module, a check-in module, and an intelligent guest room module; wherein: the server is connected with data Database, the server uses a webpage as a running platform, and the database is used to store various forms of data; the online travel module, which is connected to the server, allows consumers to obtain room information in real time, and allows consumers to While watching the 360-degree room guide, check the real room status of the hotel at the same time; and after the consumer confirms the order, the system will immediately send an email to the mailbox filled by the consumer, confirm whether the reservation information and credit card information are correct, and immediately send the payment and The order number informs the consumer about the success of the reservation; the AI travel consultant module is connected to the server, and the AI travel consultant module sets the operator’s exclusive chat robot, and uses the algorithm to recommend various relevant information to the user and give the user clear Clear travel and accommodation information; the blockchain payment module, which is connected to the server, can ensure that the data will not be tampered with; the check-in module, which is connected to the server, and the check-in module is available to consumers At check-in, consumers are asked to enter the order number, and then use face recognition technology to perform identity authentication, scan the identity documents on the self-service machine, and perform face scan confirmation. The self-service machine will verify its identity and reservation information to confirm that it is correct. A room key card will be given later; the smart room module is connected to the server. The smart room module is developed through the Internet of Things feature to provide a secure connection and a voice assistant for intelligent access to various room accessories And control services. 如申請專利範圍第1項所述智能旅宿系統,其中,該伺服器係以物件導向分析(Object-Oriented Analysis,OOA)與物件導向設計(Object-Oriented Design,OOD)做為系統開發方法,以宣告物件(Object)與類別(Class)的面向 來定義、描述系統實體,並於系統開發中導入抽象化(Abstraction)、封裝(Encapsulation)、繼承(Inheritance)、多型(polymorphism)觀念,以統一塑模語言(Unified Modeling Language,UML)來對系統內的各子功能與流程做詳細的分析。 As described in item 1 of the patent application scope, the intelligent lodging system, wherein the server uses object-oriented analysis (Object-Oriented Analysis, OOA) and object-oriented design (Object-Oriented Design, OOD) as system development methods, to Declaring the orientation of objects and classes To define and describe system entities, and introduce abstraction, encapsulation, inheritance, and polymorphism concepts in system development, and use Unified Modeling Language (UML) to deal with Detailed analysis of each sub-function and process in the system. 如申請專利範圍第1項所述智能旅宿系統,其中,該線上旅宿模組採用響應式(RWD)網頁,提供消費者可跨裝置的網頁。 As described in item 1 of the patent application scope, the intelligent travel and lodging system, wherein the online travel and lodging module uses a responsive (RWD) webpage to provide a webpage that consumers can cross the device. 如申請專利範圍第1項所述智能旅宿系統,其中,該線上旅宿模組於系統管理者進入管理介面時,系統管理者需要進行登入系統,進行身分驗證,當系統管理者成功登入系統時,即可執行系統內部管理介面,雲端管理,隨時隨地掌握最新空房狀況,清楚明瞭的使用者訂單,輕鬆完成遠端管理與即時決策。 As described in item 1 of the patent application scope, the intelligent lodging system, wherein, when the system administrator enters the management interface, the system administrator needs to log in to the system to perform identity verification. When the system administrator successfully logs into the system, You can execute the system's internal management interface, cloud management, master the latest vacancy status anytime, anywhere, clear user orders, and easily complete remote management and real-time decision-making. 如申請專利範圍第1項所述智能旅宿系統,其中,該區塊鏈支付模組係將交易資料寫入以太坊的私有鏈中。 As described in item 1 of the patent application scope, the intelligent travel system, in which the blockchain payment module writes transaction data into the private chain of Ethereum. 如申請專利範圍第1項所述智能旅宿系統,其中,該區塊鏈支付模組在帳戶管理的部分採用MetaMask錢包來做合約與區塊鏈客戶端連結的橋樑,在付款時先將匯款者當地法定貨幣轉換為虛擬貨幣,再將虛擬貨幣經區塊鏈平台驗證後移轉至收款人錢包帳戶,最後將該虛擬貨幣轉換為收款人所在當地法定貨幣。 As described in item 1 of the patent application scope, the smart lodging system, in which the blockchain payment module uses the MetaMask wallet in the account management part to serve as a bridge between the contract and the blockchain client, and the remitter will be used when paying The local fiat currency is converted into virtual currency, and then the virtual currency is verified by the blockchain platform and transferred to the payee wallet account, and finally the virtual currency is converted into the local fiat currency where the payee is located. 如申請專利範圍第1項所述智能旅宿系統,其中,該入住模組在該自助機台上所掃描身份證件係為身份證、護照任一種。 As described in item 1 of the patent application scope, the intelligent travel and lodging system, wherein the identity document scanned by the check-in module on the self-service machine is either an ID card or a passport.
TW108213231U 2019-10-05 2019-10-05 Intelligent Travel and Accommodation System TWM591231U (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
TW108213231U TWM591231U (en) 2019-10-05 2019-10-05 Intelligent Travel and Accommodation System

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
TW108213231U TWM591231U (en) 2019-10-05 2019-10-05 Intelligent Travel and Accommodation System

Publications (1)

Publication Number Publication Date
TWM591231U true TWM591231U (en) 2020-02-21

Family

ID=70415015

Family Applications (1)

Application Number Title Priority Date Filing Date
TW108213231U TWM591231U (en) 2019-10-05 2019-10-05 Intelligent Travel and Accommodation System

Country Status (1)

Country Link
TW (1) TWM591231U (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI851985B (en) * 2022-04-01 2024-08-11 歐簿客科技股份有限公司 Blockchain-based hotel room inventory management system, method, and non-transitory computer readable media thereof

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
TWI851985B (en) * 2022-04-01 2024-08-11 歐簿客科技股份有限公司 Blockchain-based hotel room inventory management system, method, and non-transitory computer readable media thereof

Similar Documents

Publication Publication Date Title
US8458067B2 (en) System and method for emergency tracking
US20210081853A1 (en) Mobile ticketing
US20200118137A1 (en) Transaction management system
JP5220105B2 (en) Real estate information management, maintenance management, transfer system and its usage
US8676615B2 (en) Methods and systems for computer aided event and venue setup and modeling and interactive maps
CN111861677A (en) Intelligent purchase, sale, storage and express delivery method based on e-commerce platform
US20140046845A1 (en) Method and system for a payment process to reduce fraud
CN108830682A (en) Online house prosperity transaction data processing method, device, terminal and storage medium
KR20160038826A (en) Ticketing system with integrated personalized data
Acharya a Case Study of Cinema Management System Project
WO2007030981A1 (en) Network self-help service system and its order delivering method
CN115311029A (en) Billing management method, billing management device, billing management equipment and storage medium for improving processing efficiency
US20160328663A1 (en) Reservation System For Distributed Multichannel Transactions
US20220138641A1 (en) Dynamically selecting geographic regions based on third party servers using machine learning processes
WO2024022544A1 (en) Travel method and apparatus fusing multiple systems
TWM591231U (en) Intelligent Travel and Accommodation System
CN111539797B (en) Mobile retail system and method suitable for passengers
GB2536003A (en) Ticketing system & Method
JP7613783B1 (en) Business Support System
CN119417655A (en) Housing asset management system and method
US20100131376A1 (en) System and method for providing regional community-based membership service
KR20230018750A (en) Ad place trading system monitoring the status of advertisement and ad place trading method using the same
JP7702009B1 (en) Generate tax exemption documents
Ahmed et al. Proposed efficient method for ticket booking (PEMTB)
Lusaka Design and Development of an Online Room Reservation System for Silverline Guest Lodge.

Legal Events

Date Code Title Description
MM4K Annulment or lapse of a utility model due to non-payment of fees